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Iberostar Cozumel

#11 of 52 Hotels in Cozumel
Certificate of Excellence
GreenLeadersGold level
Costera Sur, km. 17,785, Cozumel 77600, Mexico
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4,270 Reviews from our TripAdvisor Community

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Showing 3,919: English reviews
Chichester, New Hampshire
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 14, 2012 via mobile

My second time here, so I knew what to expect. If anything, dive operation has improved! I like the rooms, the property layout (although it IS a long haul from one end to the other!), the wide variety of food offered. Meals are not inspired, but there is so much to choose from no one should go hungry or get... More 

Helpful?
2 Thank CalypsoReid
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear client On behalf of the hotel staff, and particularly the manager, we would like to thank you for choosing Iberostar Cozumel on your recent vacation and also for taking your time to write your comments for us and the rest of the online community. It is a cause of satisfaction to hear that you had a wonderful vacation at... More 

Pecos, New Mexico
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 14, 2012

Booked our trip using CheapCarribean.com Iberostar did not disappoint! The reviews we read here were very helpful. It's true, it's not easy/comfortable to walk out into the water, but going down the pier & down the stairs to snorkle or swim was easy enough. The beach was beautiful with food & drink VERY nearby. We ordered a mattress pad for... More 

Helpful?
6 Thank NMBuckaroo
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear Guest On behalf of the hotel staff, and particularly the manager, we would like to thank you for choosing Iberostar Cozumel on your recent vacation and also for taking your time to send us your comments on your experience with our property. We are glad to hear that your holiday has been marvelous and that you have a good... More 

peterborough
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 12, 2012

IBEROSTAR LIVE CHAT →do you have wifi at your resort? IBEROSTAR-LCSUP: which resort? - Iberostar Cozumel →are there charges for wifi? →or free fro guests IBEROSTAR-LCSUP: with additional charge of $15USD per day →oh, we usually have free wifi at the other resorts in the lobby area IBEROSTAR-LCSUP: unfortunatelynot at Iberostar Cozumel →too bad, makes a big difference →15$ us... More 

Helpful?
4 Thank confused C
Steamboat
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 11, 2012

My wife and I spent five nights and six days at the Iberostar during October. It is a quiet time of year and the resort was not very busy. Most of the people there were divers and we had a very nice time there. We found our bungalow very comfortable. The bed is VERY firm which I like. If you... More 

Helpful?
5 Thank SCPSteamboat
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear Guest First of all I would like to thank you for the opportunity you have given us by choosing our hotel Iberostar Cozumel We would like to thank you for taking the time to share with other travelers your experience at our hotel We are honored to have contributed to an unforgettable holiday Regarding your comment about the coffee... More 

Brampton ON
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 9, 2012

Just got back Wednesday from Cozumel. We stayed at the Iberostar and it was fantastic. The service is exceptional, food was good with a great variety. It was very clean. I love the layout which makes you feel like you are walking pathways through the wilderness.The wildlife is amazing. We are already planning to return next year.

Helpful?
14 Thank LouAnn P
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear Guest On behalf of the hotel staff, and particularly the general manager we would like to thank you for choosing to stay at Iberostar Cozumel We would like to thank you for taking the time share with us and the rest of the online community your experience with Iberostar Cozumel We are glad to have provide you with a... More 

Cedarburg, Wisconsin
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 8, 2012

This was our first time to this resort and we loved it! The rooms were great: the maid did a wonderful job each day, cleaning the room while we were out diving. The dive shop staff were fantastic and the reefs were beautiful. The food was very good- especially Mexican night! The fish was fantastic. The bars in the lobby... More 

Helpful?
1 Thank ChristineR901
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear Guest On behalf of the hotel staff, and particularly the general manager we would like to thank you for choosing to stay at Iberostar Cozumel We would like to thank you for taking the time to send us your comments on your stay at our hotel We are pleased to hear that you have felt like a star at... More 

Malnate, Italy
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 7, 2012

We stayed there for two weeks during our holyday, last July. The staff were extremely kind and helpful. A special thanks to our friend Gabriel from the beach bar! The bars and the restaurants, both the buffet and "a la carte" restaurants, were excellent! (expecially the steak-house, try it!) We just wanna suggest to the management to expand, if possible,... More 

Helpful?
3 Thank ale3ena
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear Client On behalf of the hotel staff, and particularly the general manager we would like to thank you for choosing to stay at Iberostar Cozumel We would like to thank you for taking the time to send us your comments on your recent stay at our hotel It’s cause of satisfaction to have provided you with a perfect holiday.... More 

Cedar Crest, New Mexico
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed November 6, 2012

Have been to Cozumel a number of times but this was our first stay @ Iberostar & was very happy w/ the experience. As divers, we like to stay near the best dive locations & on Cozumel that is the south end of the island where Iberostar is located. There is also an on-site dive operation (Dressel Divers) w/ dock,... More 

Helpful?
4 Thank conchasdiver
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear Guest We would like to thank you for choosing to stay at Iberostar and for taking the time to write a review for tripdadvisor about how your holiday went at the Iberostar Cozumel. We are glad to hear that you had a special vacation and that we have contributed to our guest happiness We are confident that you will... More 

Austin, Texas
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed November 6, 2012

Tenth time here, just keeps getting better. Not crowded, weather fantastic. Staff from check-in to check-out was outstanding, friendly, and competent. The food has actually improved; with my favorite being the seafood dishes that were varied and fantastic. At one lunch there were 3 types of ceviche; as well as several types of grilled seafood. Beach is well maintained. Wildlife... More 

Helpful?
5 Thank osohub
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear Client On behalf of all the hotel staff, and particularly the manager, we would like to thank you for the opportunity you have given us to serve you once more at you hotel Iberostar Cozumel & to share with us and the rest of the online community your opinion about your recent stay at our hotel. It’s a cause... More 

Appleton, WI
Level Contributor
164 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed November 3, 2012

Stayed Oct 26 - Nov. 2. Was a great time for our fifth trip here. (Last trip was only okay...they improved back to Iberostar standards again.) Check-in staff were okay, Friendly and informative, but seemed to rush through some things. Food - Very good at the buffet. Even though it was slow we were able to eat at one al-a-carte... More 

Helpful?
3 Thank ma_golfman
IberostarMexico, Quality manager at Iberostar Cozumel, responded to this review

Dear Guest On behalf of the general manager and the hotel staff, we would like to thank you for choosing our hotel once more & to send us your comments on your experience with Iberostar Cozumel We are pleased to hear that you had a fabulous holiday; it’s gratifying to know that we have contributed to our guest happiness We... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $138 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#1 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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