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Iberostar Cozumel

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#12 of 51 Hotels in Cozumel
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4,573 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Cozumel
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Showing 4,161: English reviews
Ottawa, Canada
Reviewed 1 week ago

my week of bliss in July as long worn off and looking back helps me wait until I return mid-February. My flight form TO was much ealier this time and alshtough I was expecting the usual long line up at the airport to go through customs, it was fast this time; same for transport to the hotel. So fast that...

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1Thank belangn
Willmar, Minnesota
Reviewed 1 week ago

We have been to multiple all inclusive and non inclusive resorts in Cozumel and Playa Del Carmen. Iberostar ranks in one of my favorites. It is very far from the city center so if that is something that is important to you, you may want to find something closer. We thought the food was good for an AI resort. We...

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5Thank eec1010
Brecksville, Ohio
Reviewed 1 week ago

We had not gone to an all-inclusive resort in many years and now I'm wondering why! There were many pros and a few cons of our stay (which was Christmas Day through New Years Eve 2016). I'll start with the pros. If you're looking for a quiet location without resort after resort to contend with, this is the place for...

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3Thank Cindy K
Charleston, South Carolina, USA
Reviewed 1 week ago

Let me just begin with the statement I am not a fan of Mexico but I was outvoted and we ended up at Iberostar Cozumel.We were a group of 8 with two sets of grandparents, a one year old, her parents, and her aunt. We had a wonderful time and no one got sick. The resort staff was incredibly friendly,...

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Thank roberta g
North Dakota
Reviewed 1 week ago

This was a beautiful resort. Rather than staying in a large building with stuffy elevators, each of the guest rooms had their own private entrance with a relaxing hammock on either its patio or balcony amidst the rainforest like atmosphere. Staff was extremely friendly and service throughout the resort was exceptional! Another plus of this resort is that there was...

Review collected in partnership with Iberostar
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1Thank happytotravel12345
New York City, New York
Reviewed 1 week ago via mobile

The hotel itself was OK. The grounds were very pretty with lots of neat wildlife roaming around the property (flamingos, parrots, large lizards and a few cats). The room - especially the bed - was comfy and housekeeping kept the mini fridge stocked and a constant supply of fresh towels. One gripe- there was no conditioner available, only shampoo/conditioner, which...

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3Thank BrittonNB
Odessa, Texas
Reviewed 1 week ago

To start off this was our Annual Christmas Vacation Trip for my Mom and Myself and this year we chose to spend it in Cozumel Mexico at the Iberostar Cozumel, which ended up being such a wonderfully fun experience from beginning to end!!! We stayed December 20th 2016 - December 26th 2016. Where to start I have so many positive...

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4Thank Lauren V
Belton, Missouri
Reviewed 1 week ago

This is our first time at an all-inclusive, We normally go on cruises but we wanted to dive so with Dressler divers on site it was a perfect match to try. From the moment we exited the taxi we were greeted and welcomed. Very pleasant greeting from everyone. The check in was easy and seamless. we were introduce to the...

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Thank tim w
Reviewed 2 weeks ago

Liked: - Snorkeling in front of the hotel, both by the pier and to the empty beach on the left where we saw pipefishes, cushion starfishes, a yellow stingray, and other types of tropical fishes. - Cozumel snorkeling - pretty awesome! - Each room has a hammock. - You can kayak for $2 a person. - Basketball hoops in the...

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1Thank Shailene_Hope
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, First of all, thank you for choosing IBEROSTAR for your recent vacations at Cozumel. It is great to hear that you found our nice facilities, natural grounds and amazing staff, worthy for recognition. The non-motor water sports are included throughout your stay, we are located in a well preserved National Park right in front of the second biggest...

Peterborough
Reviewed 2 weeks ago

My husband and I took my 80 year old parents and two young adult children to the Iberostar Cozumel on vacation the week of December 17 to 24, 2016. Weather was fantastic!! Nice, small family resort. Clean and accommodations were one level or two level buildings. We were in the 7300 series rooms - perfect location for pool and restaurant...

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Thank peterrO4816UD
Quality manager I, Quality Manager at Iberostar Cozumel, responded to this review

Dear guest, IBEROSTAR Cozumel is very pleased to know that you have spent a splendid vacation in our facilities. At IBEROSTAR we believe that the “human factor” is essential and we know that keys open doors but are fully aware that genuine gestures open hearts and this is what our staff strives to achieve through their passion for hospitality and...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $173 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Cozumel staff and other travelers.
590 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for an upper room. They seem to be newly renovated.”
 of 5 bubbles Eliz1988, 1 week ago | Read review
“We had building 36 and never heard noise, its between the ocean and lobby yet on the side of the property that made it easy access.”
 of 5 bubbles C-Rad_TwinCities, 1 week ago | Read review
“We had a room mid-resort - not too far from the pool area, but those close to the pool are CLOSE the pool, and privacy at a real minimum.”
 of 5 bubbles 667cindyk, 1 week ago | Read review
“we liked near the pool and beach. there was no view but we were hardly in the room”
 of 5 bubbles rrgilman, 1 week ago | Read review
“#8113 top floor over looking the pool and beach”
  • our neighbors to the left of us
  • Peacock Greetings on our balcony
 of 5 bubbles 238laurenv, 1 week ago | Read review
5 of 5
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