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Iberostar Cozumel

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#11 of 50 Hotels in Cozumel
Certificate of Excellence
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Iberostar Cozumel
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4,344 Reviews from our TripAdvisor Community

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Showing 3,976: English reviews
Columbia, Maryland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Where to begin.... Firstly, I have to say that anyone who has given a bad review of this resort might want to consider staying on the mainland. If you don't "do nature" Cancun or Riviera Maya, with its high rise resorts are for better for you. Those who complained about a "musty" smell in their room, I didn't experience it,... More 

Helpful?
Thank Deborah E
Bothell
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Iberostar Cozumel is a distance from the Muelle (Playa Ferry Terminal). I understand that it costs about 220 pesos each way by taxi, probably more if your skin is white like mine and the taxi brings you to and from the main check in area. That said, we opted to rent a car at the ferry terminal and this... More 

Helpful?
1 Thank Sarina E
Leawood, Kansas, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very nice property with good food and service. Main dining room for dinner had a varied menu and was quite good. A la carte options were just ok though. The Asian restaurant was the best food and the Steak place had the most food. The TexMex place was a bit loud, the food was just acceptable and the service was... More 

Helpful?
Thank Joel W
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Decent hotel at a great location. I stayed there for a week with the family and food got old after a while. Not much to do around the hotel. You have to take the ferry to Playa del Carmen if you want to spend the day at one of the ecological / water parks. We left our tennis shoes right... More 

Helpful?
Thank Gil I
Cedar Rapids, United States
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

A nice place for the price, but as with any All-inclusive properties, it has its great and not-so-great points. The diving/snorkeling was amazing, but we booked the snorkeling through Delta Vacation staff instead of using the diving service on site. The website says that snorkeling is a $3 fee, but that is independent diving right off the pier (where the... More 

Helpful?
Thank Kelly D
Ft. Worth
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 6 days at Iberostar Cozumel during the last week of July. We've been to many different all-inclusive resorts in many different locals. This was one was average comparatively. The people are nice but no different than most other places we've been. The staff that put on the nightly shows try hard and are very friendly. The food needs help.... More 

Helpful?
Thank travkids
Waltham, Massachusetts
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent 4 days at the Iberostar to celebrate my wife's birthday and we had a good time. The check-in went smoothly, the room was spacious and the a/c worked great. Bed was confortable. The bathroom was a decent size but the water pressure was not ideal. We were given a room very close to beach and it worked great... More 

Helpful?
Thank cavv123
Reynoldsburg, Ohio
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

It was wonderful! The staff was very friendly and the food was great! Rooms were very clean. Great snorkeling and one of the best dive spots! Would definitely recommend and also will definitely go back. Very Family friendly, Had a great time!

Helpful?
Thank Callie H
1 review
4 of 5 stars Reviewed 5 days ago NEW

The staff made this place shine. All staff were friendly and courteous from the entertainment team that is there to mingle with guests to those cleaning the rooms. Everyone said hi and took an interest in the guests. Four staff in particular, Ceasar, Juan, Gabriela, and Maria definitely were there because they loved their jobs and took a genuine interest... More 

Helpful?
Thank Josh R
Tennessee
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our 2nd visit to Iberostar Cozumel. We enjoyed it just as much as the first time! Walking through the resort is a fun activity in itself because it's like walking through paradise! It's beautiful and we love the animals, especially the peacocks. This time we got a suite which is twice the size of a standard room. It... More 

Helpful?
2 Thank LM_in_TN
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $131 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#1 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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