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Iberostar Cozumel

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#12 of 50 Hotels in Cozumel
Certificate of Excellence
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Iberostar Cozumel
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4,498 Reviews from our TripAdvisor Community

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Showing 4,094: English reviews
Oswego, Illinois
Reviewed 2 days ago NEW

Upon arriving there was friendliness and smiles from all of the staff and it never stopped up to the minute my wife and i departed. The paths that lead to separated bungalows are quite attractive to walk being very clean with Pink Flamingos,Peacocks and having plant life everywhere. The swimming pools have swim up bars and are not deep, plus...

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Thank Byron O
Meriden, Connecticut
Reviewed 3 days ago NEW

Easy checking in, room was ready. Nice resort friendly and helpful staff. Good food and endless drinks. Room was nice, pool was great, ocean beautiful. Would recommend highly. Stayed 5 nights wish it was longer. Met some nice people everyone super friendly. We ate at the Buffet and a couple of the restaurants. You could not go wrong either way....

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Thank Tony C
Reviewed 3 days ago NEWvia mobile

This is my second year here and I'll be back I just love it the staff is amazing Starfriends are amazing there friendly Willing to help you with any of your needs They make you feel warm and comfortable they should be called starfamily the bell boys are the best I have a leg problem and the help with rides...

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Thank Tommy B
Reviewed 4 days ago NEWvia mobile

Just finished my first visit to Iberostar Cozumel. The resort is beautiful with small villas scattered throughout lush palms and other tropical vegetation. The food is very good with lots of choices on the buffet plus Oriental, Tex-Mex and Steakhouse restaurants that take reservations. Dressel Divers was a top notch dive operation and the diving was absolutely beautiful. The group...

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Thank Sherrieohoh
Reviewed 5 days ago NEW

All of the staff are the main reason for my visits. Everyone is so nice and always happy and excited every day. I don't know how they do it! I do want to point out two individuals that I will never forget. The first is a star friend named Gabby. She is my absolute most favorite. The few encounters we...

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Thank Anthony M
Austin, Texas
Reviewed 6 days ago NEWvia mobile

We stayed 5 nights - our second time here- what a great relaxing place! We really were pleasantly surprised at the talent at the Beatles show. The star friends put on a great show - talented , creative and so friendly. I don't normally enjoy those types of shows but was completely blown away at it! Room was always clean,...

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Thank jenniferandgarry
Fort Saskatchewan, Canada
Reviewed 6 days ago NEWvia mobile

My wife and I just returned from our eighth trip to the Iberostar Cozumel and our eighth dive trip with Dressel Divers Cozumel. We are never disappointed! We are already looking forward to our ninth. We stayed in Unit 5301 and it had just been renovated. The upgrades included new charging stations, new closet set up, new paint and rain...

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Thank Michael K
Reviewed 1 week ago NEW

I was four days in the complex, the people of the staff were awesome, they were always taking care of us. The waitress Anita an Levi were very kind and polite. It was fun to be near the bartenders, there were tons of cocktails to taste, congratulations to Isidro for the excellent service. Tumbs up to the Starfriends your entusiasm...

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Thank Patrick B
Thornhill, Canada
Reviewed 1 week ago NEW

Hi! Every body! This has been one of the best hotels we have ever been too! We have traveled from November 11-November 19th. We aren't those type of people who sit in the pool we where mostly at the beach the whole day. When we first came we taught the beach was a bit rocky. We brought water shoes incase,...

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1Thank liza b
Louisville, Kentucky
Reviewed 1 week ago NEW

-We just got back from a week vacation over Thanksgiving with our two kids, and had a ball! Orlando from the Star Friends made everyday so much fun with his friendliness, energy and that glowing smile. He knew all of our names within the first few days and my kids would search for him daily to see what activity he...

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2Thank slholthouser
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $150 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Cozumel staff and other travelers.
564 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if traveling in a family of 4 choose a sweet not a standard, a standard is way to small. i”
 of 5 bubbles 117lizab, 1 week ago | Read review
“I don't think there is a bad room location-wise There are no dressers, just some cubbies in the closet A/C had great fan for white-noise”
 of 5 bubbles slholthouser, 1 week ago | Read review
“Suites are worth the upgrade”
 of 5 bubbles sandybubbles, 2 weeks ago | Read review
“Not to many water front but all rooms are in garden setting”
 of 5 bubbles susancO4400IY, 2 weeks ago | Read review
“The hotel was full when we were there but if we had our way a room near the dive shop would be ideal.”
 of 5 bubbles saraangls, 2 weeks ago | Read review
5 of 5
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