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Hacienda San Miguel Hotel & Suites

Certificate of Excellence
Calle 10 Norte 500 | Entre 5a Ave y Rafael E. Melgar, Cozumel 77600, Mexico
Hotel amenities
1 room 1 adult
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Hacienda San Miguel Hotel & Suites
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86 Reviews from our TripAdvisor Community

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Norway
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

If you want a hotel which is new, modern, shiny, all clean, and DRY, then don't book this one. If you want a hotel which has CHARM, which is in walking distance of the town centre, and still relatively quiet, then this is the right place for you. We loved this place. It was like a garden of Eden with... More 

Helpful?
Thank PetterV2016
Santa Clarita, CA
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

Hacienda San Miguel Pros: The location Cons: Everything else. Everything. The property is nothing as shown on its website. Seeing is believing; Web browsing is deceiving. Our unit had an awful smell of mold and dampness. Internet never worked. The refrigerator sounded as though an endless freight train was going through the room...it ran (loud) all the time. This hotel... More 

Helpful?
Thank SantaClarita_CAJakey
Ontario
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed November 27, 2015

We would second all the wonderful things said about this property. The only reason I did not give it a 5 was because the first room they gave us was, well, awful...the floor tiles were stained and pitted, there was a puddle of water under the sink, the fridge didn't work. We finally asked if there was another room, and... More 

Helpful?
Thank taylorone
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 2, 2015 via mobile

Hacienda San Miguel's staff were amazing. We arrived one day before our check in day and when we were not satisfied with the room we were given (because of its cleanliness) we were immediately given another room. When we then suffered from allergies (the weather, not the hotels fault of course) Linda went out of her way to help us... More 

Helpful?
Thank Yoav Maya C
California
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 15, 2015

This beautiful hotel reminded me of the old haciendas of yesteryear.. Totally not what I expected.. It exceeded my expectations.. Check in was easy, we were shown into our spacious room, more like mini home.. Fully equipped kitchen with all utensils, plates, glassware and pots and pans.. My friend and I shared this so she took the bedroom which had... More 

Helpful?
1 Thank maria571
Seattle, Washington, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 30, 2015

This hotel FAR exceeded our expectations and had a very romantic charm to it. My husband and I stayed two weeks on the island, hoping between 4 different hotels to condos during our stay. This was our first stop. I would love to go back here granted I wanted to be close to the strip but not to close. Excellent... More 

Helpful?
1 Thank PublicHealth4You
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 16, 2015 via mobile

My wife and I loved our 2 night stay here. The courtyard is a quiet place to enjoy some alone time enjoying seeing and listening to the birds. The staff take pride in helping the guests. It is also close to the area shopping and several eating locations.

Helpful?
2 Thank Earl_Ewart
Chicago
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 20, 2015

We stayed here for one night before we flew back to the states. The room was absolutely adorable. The owner of the property behind the hotel has a deer farm and we were able to see them eat and play it was great fun. It was very clean and definitely gives a local feeling. I felt safe and comfortable the... More 

Helpful?
4 Thank LisaMikeBrookeTravel
menomonie,wi
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed February 19, 2015

My husband and I stayed here from Jan 3, - Feb 6, 2015. We felt like we were with family. Linda and Eduardo manned the front desk with smiles, friendly Holas and quick responses to any needs or questions we had. The maid, Amira, was thorough, friendly and always ready to bring any needed item we requested. The hacienda's courtyard... More 

Helpful?
5 Thank elbeetibby
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

We stayed there for a week during Carnaval. It's a half block away from the ocean and main strip. It's a great place to stay if your trying avoid the mega hotels/resorts. Our room was "Tulipan". We had the one of two rooms that had the ocean view balcony . The other one is "Alheli" The rest of the rooms... More 

Helpful?
5 Thank Lambretta68
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