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06/04/2017 06/05/2017
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    Hotel B Cozumel

    Carretera Playa San Juan Km 2.5 | Zona Hotelera Norte, Cozumel 77600, Mexico
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    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $242
          $73
          Great Deal
          $78
          $74
          Traveler (751)
          Room & Suite (264)
          Pool & Beach (234)
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          Overview
          • Excellent49%
          • Very good29%
          • Average9%
          • Poor5%
          • Terrible6%
          Travelers talk about
          “hot tub” (58 reviews)
          “ceviche” (31 reviews)
          “loved hotel” (7 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Pets Allowed
          Spa
          Laundry Service
          Private Balcony
          3.0 Star Hotel
          All hotel details
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          Presidente Inter-Continental Cozumel Resort & Spa
          1,685 reviews
          #3 of 51 hotels in Cozumel
           
          Casa Mexicana Cozumel
          1,016 reviews
          #6 of 51 hotels in Cozumel
           
          Coral Princess Golf & Dive Resort
          1,065 reviews
          #8 of 51 hotels in Cozumel
           
          Playa Azul Golf, Scuba, Spa
          605 reviews
          #7 of 51 hotels in Cozumel
           
          Rooms
          Jun 4Jun 5
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (760)
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          1 - 5 of 760 reviews

          Reviewed 1 week ago

          Been here 7 nights and have to say our expectations were met and exceeded. Room was always clean, nice big bath towels, great internet in room and on grounds, pool is fantastic, airconditioner was great, staff are all friendly and helpful. Great snorkeling right in...More

          Thank Barbara B
          Response from Andrés C, Guest Relations Manager at Hotel B Cozumel

          Dear guest, Thanks for the comment! It is a pleasure to hear that your stay with us was pleasant, we hope you visit us very soon so that you enjoy this beautiful paradise and our service, regards! Sincerely, A. Castillo Guest service manager gte.servicio.huesped@hotelbcozumel.com

          Reviewed 1 week ago

          Staff was friendly and attentive. Grounds were clean. Swimming area is amazing! Rooms were fresh, clean and provided enough area for comfort. Bed was ok, a little hard for my liking. Will definitely go back. Food was DELICIOUS and fresh!

          Review collected in partnership with this hotel
          Thank Tami O
          Response from Andrés C, Guest Relations Manager at Hotel B Cozumel

          Dear Tami, Thanks for the comment! We are happy that your stay was pleasant, we hope you come back very soon to enjoy this beautiful place, the staff will be waiting for you, regards! Sincerely, A. Castillo Guest service manager gte.servicio.huesped@hotelbcozumel.com

          Reviewed 2 weeks ago via mobile

          Spent 3 nights at hotel b with my wife. When checking out the hotel charged my credit card with the amount in USD instead of Mexican pesos. I took me 4 phone calls from Sweden and several emails before someone from the hotel even answered...More

          1  Thank tjalle11
          Response from Andrés C, Guest Relations Manager at Hotel B Cozumel

          Dear Mr. Sall, Thanks for the comment, I hope you are well, regarding the problem of your refound, was solved with the greatest speed, we really feel sorry for what happened, we regret that the exchange rate of your bank with the exchange rate of...More

          Reviewed 2 weeks ago

          We went to Hotel B to spend the day after 5 days of diving. My husband and I had been there on our previous diving trip in Sept. 2016 and we had a fantastic time. This time it was terrible. The service was a disgrace....More

          1  Thank elizagomez1977
          Response from Andrés C, Guest Relations Manager at Hotel B Cozumel

          Dear Elizagomez1977, Thanks for the comment, I am sorry to hear the problems during your stay, let me tell you that we are working hard to solve the details of the service in the restaurant and the pool areas, we hope you will visit us...More

          Reviewed 3 weeks ago via mobile

          The place is beautiful, great entrance to the ocean for snorkeling. My daughter loves the pool, it's an amazing place to see the sunset. Beach towels are old, and in very bad conditions. Sometimes not even available. They explain it happen because they change laundry...More

          1  Thank Dhara Debbie N
          Response from Andrés C, Guest Relations Manager at Hotel B Cozumel

          Dear Dhara Debbie Thanks for the comment, It was a pleasure to have you with us, I regret the inconvenience you had with the towels, we are already working on giving a solution to this, about the problem in restaurant we are working hard for...More

          Presidente Inter-Continental Cozumel Resort & Spa
          1,685 reviews
          #3 of 51 hotels in Cozumel
           
          Casa Mexicana Cozumel
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          #6 of 51 hotels in Cozumel
           
          Coral Princess Golf & Dive Resort
          1,065 reviews
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          Playa Azul Golf, Scuba, Spa
          605 reviews
          #7 of 51 hotels in Cozumel
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Breakfast included
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • $89 - $303 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #13 On the Beach Hotel in Cozumel
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 45
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Travelocity, Hotwire, HotelsforEveryone, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hotel B Cozumel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cozumel
          • Also Known As
          • Hotel Fontan Cozumel Dive
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          Traveler (751)
          Room & Suite (264)
          Pool & Beach (234)
          Dining (74)
          Hotel & Grounds (488)
          Family and Play Areas (11)
          Bathroom (6)
          Business Center & Event Rooms (2)
          Nearby
          Sponsored by:
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          Playa Azul Golf, Scuba, Spa
          605 reviews
          1.06 miles away
           
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          Nearby Attractions
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          Questions & AnswersAsk a question
          johnvGrandRapids_MI
          I would like to know If there are refrigerators in the rooms. I would not like to stay where there is no refrigerator for my soda and water.
          March 27, 2017|
          Answer
          Response from RicardoRuizP | Property representative |
          Dear Johny, Unfortunately, we don't have fridges in all our rooms, we have them in the Junior Suite rooms. We have the project to put fridges later this year.
          0
          Votes
          Google Translation
          jane m
          do you supply bottles of water daily at no charge in our rooms?
          March 24, 2017|
          Answer Show all 5 answers
          Response from RicardoRuizP | Property representative |
          Dear Jane, AS a part of our commitment to the environment we offer jugs in our rooms and water dispensers on the stairs and every day our housekeeper fill it. if you´d like to have bottles of water you can ask for at... More
          0
          Votes
          Google Translation
          marianne p
          My husband and I stayed at the Hotel B 2 year's ago! The good the bad and the ugly! Upon arriving they tried to give us the miserable forest room! HA I had paid for a ocean front king with balcony, I printed up photos and my correspondence with Hotel B before arrival. That got them! Ha we got our room that we paid for! Breakfast was a joke every morning. I felt so badly for our waiter, he would have been wonderful except for the Nazi style management that watched him serve all the tables instead of pitching in and helping! Myself being a former waitress wanted to get up and help him serve coffee. Bad intimidating management all around! I see it is still happening! Nothing has changed in two years's, Same complaint's, same poor excuses and explanations from management. Management lurking around every corner, behaving as though you are doing something wrong, I felt very uncomfortable! I finally said something after I was treated so badly trying to refill my own coffee cup (the thief that I am) I came back to my room and their was a bottle of wine and a beautiful vase of flowers. Nice touch. Our maid was wonderful and was nicely rewarded privately. My breakfast waiter was also privately rewarded after I saw my tip money going into a locked box by management! Shame on them! I will never return there ever! When a hospitality business does not trust it's guest's and staff something is very wrong! And take's tip money away from hard working people in a poor community, shame on your business practice's! My question is when are you actually going to address the issues that guest's bring to you attention and actually do something about them? Instead the same answer day after day, month after month, year after year. That's all!
          March 10, 2017|
          Answer
          Response from RicardoRuizP | Property representative |
          I am very sorry to see the experience that you had at the Hotel B, but overall for the bad impression, you have about how we treat our staff. I apologize for our restaurant service, we are working to improve our waiting... More
          0
          Votes
          Google Translation
          Room Tips
          "Choose ocean view room, you will enjoy wonderful sunsets. W had 2nd floor and would request again,"
          Read review
          "Don't book on ground floor! Too loud! Oh by the way pool was freezing. But hey the ocean was right there!"
          Read review
          "There is no elevator. There are 4 floors. If you do not like walking up 4 floors pick first or second floor."
          Read review
          "Make sure you ask for 1st or 2nd floor when booking if you have limitations. No elevator."
          Read review
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