We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Cozumel and Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Cozumel and Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,645 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,425: English reviews
Omaha, Nebraska
Reviewed 3 days ago NEWvia mobile

The diving was very good, especially Palancar reef & the shipwreck. The hotel is very close to town and our Jr Suite was nice for a dive resort. The all-inclusive meal plan isn't a bargain & the food is only so-so. There are good restaurants in town that are cheaper with much better food. The staff was accommodating. When we...

 Report
Helpful?
Thank mybroker1
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guest, Thanks for choosing our hotel to spend your vacation, also thanks for your comments, we'll work on them to improve. Please, come back soon. Receive a warm saludo

Reviewed 3 days ago NEWvia mobile

Based on some of the reviews I read I really didn't know what to expect. This was a last minute trip for my birthday because the original plans were canceled. The hotel was pretty good overall. The all inclusive gave u a few places where u can eat/drink at and unless you are picky you'll be satisfied . The rooms...

 Report
Helpful?
Thank MzLarry
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guest, Thanks for choosing our hotel to celebrate your birthday, also thanks for your comments, we'll work on them to improve. Depending on where you are, there are direct flights to Cozumel, it is a matter of searching and informing you, which would be a pleasure for us, you have our information, contact us. We hope you can come...

Williston, North Dakota
Reviewed 3 days ago NEW

The rooms are clean, but very outdated. Staff is very friendly and helpful. The food is OK, but nothing great. We were there for a Scuba trip and we really liked that there were places to dry gear on the balcony. You have to walk across the street, or use the tunnel to get to the water, which we didn't...

 Report
Helpful?
Thank ian_in_nd
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dera guest, We want to tahnk you for spend your vacation in our hotel, we'll share your comments with our staff, we hope you can come back soon. Receive a warm saludo

Chicago, Illinois
Reviewed 5 days ago NEW

staff was very friendly and helpful. rooms were clean although like other places have the toilet paper in the garbage can rule - not very appealing. we paid for the partial ocean view. we could see the ocean, but a building was blocking the way. breakfast was ok.

 Report
Helpful?
Thank Mike B
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guest, Thank you for allowing us to settle it during your two nights stay, also thanks for your comments, we will share it with our staff, even though we do not know what you mean by the toilet paper comment Unfortunately the location of the hotel is across the street and in our beach club we have our restaurant,...

Atlanta, Georgia
Reviewed 1 week ago

My family of three spent a week at this hotel over New Year's. We were with a big group of divers. First, the dive boat crew was fantastic - ask for Victor. He was excellent and all the dives we did were beautiful. The dive shop ran pretty smoothly, although they ran short on tanks when some of our folks...

 Report
Helpful?
Thank Diane C
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guest, I want to thank you for your first visit to our hotel, we really appreciate all your comments, we'll working on them to fix that red flags, all our team realized that you really enjoy our service. Your favorite bartender says hello. We hope you can come back soon. Receive a warm saludo

Reviewed 1 week ago via mobile

We've been fortunate to travel to many locations in the Caribbean, mostly for diving. Decided to go with our dive shop to Cozumel for New Years. I read reviews of this resort so I kinda new what to expect. This resort is a typical dive resort, nothing fancy. The rooms are basic but nice and clean. The facilities of the...

 Report
Helpful?
Thank Avalon K
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guest, We want to thank you for your first vist to our hotel, also thank you for all your comments, we'll share them with all our team, I know we'll work hard to fix those red flags that indicates us. We hope you can give us another oportunity in the near future to offer you a better service. Receive...

Kansas
Reviewed 1 week ago

We stayed only one night here but we would have gladly stayed longer. Really a bargain for what you get. The beds were hard but we slept great. Food not fancy but tasty. Staff was really friendly. Pedicure for my husband was fantastic!!!! We would go back and it is really a good value.

 Report
Helpful?
1Thank sandylq
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guest, Thank you for spend the night with us, we work hard every day to please all our customers. We hope you can come back soon. Receive a warm saludo

Arkansas
Reviewed 1 week ago via mobile

Nice property beautiful grounds! Everything was taken care of by the staff that we ask for. We were first given a room where the A/C leaked into our closet and soaked our clothes. When we brought this to the attention they promptly put us into another room that was even nicer than we had. The only draw back we saw...

 Report
Helpful?
Thank scubadive2
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guest, Thank you for choosing our hotel to spend your vacation, thanks for your comments, we work hard every day to please each one of our different customers. Thank you for let us know those red flags, we'll work on them. Saludos Cordiales

Fort Collins, Colorado
Reviewed 1 week ago

We like this hotel, its clean and staff is always friendly. My husband has trouble walking, so this hotel has an elevator and ramps that makes it easier for him to get around. They have made a lot of improvements on the property. The concert on the patio and by the pool is being replaced with title. New chandeliers in...

 Report
Helpful?
Thank Alan272983
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guest, I want to thank you for spend your vacation in our property one more year, also thank you for your lovely comments, as you know all our team works very hard every day ti please each one of our differents guests, All that improvements are to have more happy and comfortable guests We hope you can come back...

saskatoon
Reviewed 2 weeks ago

We had a wonderful stay from Dec. 25 until Jan.1. Everything was excellent. We had stayed on our honeymoon 9 years ago and had loved it then, and it is much improved since then. The hotel looked great spotlessly clean inside and out. Our room was very nice looked very modern. Nice white paint, flat screen t.v. with 5 or...

 Report
Helpful?
2Thank kev8971
CozumelResortSales, Director of Sales at Hotel Cozumel and Resort, responded to this review

Dear guesr C.K Firs of all I want to thank you for choosing our hotel to spend your vacation again, also thank you for all your comments, really it will works for every one of us to continue with our excellent attitude and service to all our different customers, as you saw, all our team works hard every day to...

Questions? Get answers from hotel staff and past guests. Ask a question

1,713 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1137)
Viewed
Pool/Beach Area (315)
Viewed
View from Room (33)
Viewed
Hotel & Grounds (259)
Viewed
Dining (68)
Viewed
Room/Suite (89)
Viewed
Bathroom (10)
Viewed
Family/Play Areas (7)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (351)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (166)
Viewed
Amenities (31)
Viewed
Beach (32)
Viewed
Pool (16)
Viewed
Dining (24)
Viewed
Standard Room (22)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (410)
Viewed
Room/Suite (52)
Viewed
Hotel & Grounds (40)
Viewed
Pool/Beach Area (209)
Viewed
Family/Play Areas (7)
Viewed
Dining (8)
Viewed
Bathroom (4)
Viewed
Business Center/Function Rooms (7)
Viewed
View from Room (3)
Viewed
Other (80)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cozumel hotels
0.8 mi away
Casa Mexicana Cozumel
Casa Mexicana Cozumel
#6 of 51 in Cozumel
913 reviews
2.7 mi away
Presidente Inter-Continental Cozumel Resort & Spa
1.3 mi away
Casa del Mar Cozumel Hotel & Dive Resort
Show Prices
Show Prices
Show Prices
3.9 mi away
Playa Azul Golf, Scuba, Spa
4.5 mi away
Melia Cozumel Golf - All Inclusive
1.4 mi away
Grand Park Royal Cozumel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
This gorgeous resort is one mile away from the newly renovated center square with shopping, local restaurants and bars, and just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations. The largest swimming pool in town with two diferent meal plan options: All inclusive and European plan. 180 newly remodeled air conditioned rooms in 3 story buildings, including 6 superior rooms with jacuzzi and 1 two bedrooms Master Suite, all with screen tv, Wi-Fi free access, direct dial, touch tone telephones, bottle of water on arrival, radio alarm clock, safety deposit box, iron-ironing board, hair dryer and toiletres, adjoining rooms availables. the 180 rooms are non smoking. ... more   less 

Additional Information about Hotel Cozumel and Resort

Address: Carretera Costera Sur, Km 1.7 | Zona Hotelera Sur, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $94 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Cozumel and Resort 3.5*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com and Travelocity so you can book your Hotel Cozumel and Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Cozumel Cozumel
Hotel Cozumel Resort
Cozumel Resort
Hotel Style:
#18 On the Beach Hotel in Cozumel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Cozumel and Resort staff and other travelers.
109 questions
Ask a question

See all questions (109)

Questions? Get answers from Hotel Cozumel and Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Second floor over looking the pool.”
 of 5 bubbles Alan272983, 1 week ago | Read review
“Stay on the 2nd or 3rd floor and book your diving through the hotel for a discount.”
 of 5 bubbles Jeller805, 3 weeks ago | Read review
“I did not stay here. I only came here to start an excursion”
 of 5 bubbles skpq, 3 weeks ago | Read review
“I've only stayed on the first floor, but had no problem with that!”
 of 5 bubbles JulioG634, 4 weeks ago | Read review
“We ask for 3rd floor non-adjoining room, our request was met”
  • View from our balcony-can see a bit of the peeling paint too
  • Room when we arrived
  • This was the problem
 of 5 bubbles tlpgina, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay