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Hotel Cozumel and Resort

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Traveler (1322)
Pool & Beach (701)
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Overview
  • Excellent24%
  • Very good43%
  • Average20%
  • Poor8%
  • Terrible5%
Travelers talk about
“dive paradise”(276 reviews)
“dive shop”(224 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Hotel Cozumel and Resort
Offers & Announcements: DAY'S SPECIAL !!!
Offers from Hotel Cozumel and Resort
Offers & Announcements: DAY'S SPECIAL !!!
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Rooms
Jul 1Jul 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,942)
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1,637 results
Traveler rating
407
669
331
142
88
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LanguageEnglish
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407
669
331
142
88
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All reviewsdive paradiseunderground tunneldive shopall inclusive packagedive lockersbeach clubbeach areadive tripall inclusive planhuge poolrinse tanksclose to townbuffet stylefajitasfishocean sidedive operator
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1 - 5 of 1,637 reviews
Reviewed yesterday via mobile

This was my first time at this facility and was impressed with the animation staff Catalina, Jonathan, Daisy & other staff had activities and night shows to keep me and other families entertained. The rooms, food and staff were very pleasant. There are plenty excursions...More

Thank rmfunnye2018
Hotel's Favorite
Reviewed April 22, 2018

My original plan was to stay at an Airnb on 20th. After checking in and staying a day and having a less then positive experience I decided to switch back to Hotel Cozumel as I stayed there over Christmas and knew what I was going...More

1  Thank Alan P
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded April 23, 2018

Dear guest, Thanks for choosing our hotel to spend another good vacation, also many thanks for all your review, that's what every possible guest need to know. I will share it with all our staff and heads of each department. I saw already your booking...More

Reviewed yesterday

I stayed for 15 days in this hotel and I am very satisfied, the service is very good and attentive, the structure and services of the hotel are also very good, the food is very tasty, and the prices are excellent. The location of the...More

Review collected in partnership with this hotel
Thank vilson s
Reviewed yesterday

This has been the most terrible experience I’ve ever had.. Nats were everywhere there are no towels in our bathroom or wash rags the staff was not very approachable. I will never attend this facility again

Review collected in partnership with this hotel
Thank marray21
Reviewed 6 days ago

Our plan was 2 nights at this hotel. After 1st night we change it and we stayed 4 nights (as long as we could). Perfect experience! Very nice, huge pool (all pool area), the hotels coral reef - one of the best opportunities for snorkeling...More

Review collected in partnership with this hotel
Thank hudak49
Response from Enrique U, Director of Sales at Hotel Cozumel and ResortResponded 5 days ago

Dear guest, I want to thank you for choosing our hotel to spend your holidays, also thank you very much for your valuable review, we will share it with all our staff and with each head of each department, it will be a great incentive...More

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Most Booked Properties in Cozumel
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$64 - $164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$64 - $164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 On the Beach Hotel in Cozumel
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (1322)
Pool & Beach (701)
Room & Suite (262)
Dining (152)
Amenities (31)
Business Center & Event Rooms (13)
Family and Play Areas (11)
Questions & Answers
Ask a question
shelly m
June 1, 2018|
AnswerShow all 2 answers
Response from Enrique U | Property representative |
Hola Shelly, If you have already your reservation with our hotel, you can contact us by phone, or email, here in tripadvisor you can reach the info, or with search engines in the network. Please let me know wheter I can be... More
0
Votes
Sonogal
May 13, 2018|
AnswerShow all 2 answers
Response from Enrique U | Property representative |
Hola, As the first person's answer, of course, your favorite dive shop can pick you up at our dock. Yes, we do have adjoining rooms, just send us your request. I hope that my last answers can help you book with... More
0
Votes
Traci B
May 2, 2018|
AnswerShow all 2 answers
Response from Enrique U | Property representative |
Hola dear guest, two years ago the hotel changed all the mattresses of all the rooms, we hope they are comfortable for your next visit. Saludos Cordiales
1
Vote
Room Tips
"Clean rooms"
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"I liked our room on the third floor great view of the pool."
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"Room was a little dated but very clean."
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"Beds are a little hard but I slept well enough."
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