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Casa del Mar Cozumel Hotel & Dive Resort

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Casa del Mar Cozumel Hotel & Dive Resort
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465 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago NEW

I have been to this hotel many times and it is very consistent. The rooms are always clean and the maid service is very consistent. the dive service is good as well. I use this as a place to Dive so the hotel is not the main objective for my visits. I dive everyday that I am there and AC... More 

Helpful?
Thank Raymon B
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Raymon B, Greetings from Casa del Mar Cozumel Hotel & Dive Resort! First of all, we would like to thank you for choosing Casa del Mar Cozumel for your recent stay in the wonderful paradise. We are aware of the multiple options you have for lodging and we appreciate that you chose our property. Thank you for the time... More 

Eastville, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at Casa del Mar are very friendly and helpful. The room was very clean and the bed was extremely comfortable. I enjoyed the food in the restaurant and loved the swimming pool. It is a short convenient walk to the boat dock.

Helpful?
Thank Debrobbins
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Debrobbins, Thank you for your recent positive comments through TripAdvisor community. We are very happy to know that you enjoyed the food, services, facilities and all your stay in home!! We are excited to see you again at Casa del Mar, Cozumel Hotel and Dive Resort! A big hug for you! Iliana López Casa del Mar Cozumel Hotel &... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Good clean safe cheap budget hotel if you don't need a fancy hotel with all the amenities town is a 30min walk depending on how fast you walk.. when booking online tho be sure to select mxn as currency due to the favorable USD to MXN exchange rate with a no fee credit card.

Helpful?
Thank Robert R
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Robert R, Greetings from Cozumel !! Thank you for your comments and rating on TripAdvisor. We look forward to seeing you again in a near future and make your stay enjoyable. Keep in touch also on Facebook and Instagram. Best regards!! Iliana López Casa del Mar Cozumel Hotel & Dive Resort Public Relations & Customer Service socialmedia@casadelmarcozumel.com More 

Houston, Texas, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is hands-down one of the best hotels in Cozumel. They have an all inclusive option which is exceptional you actually order off the menu you have called drinks and bottled beer what could be better ?

Helpful?
1 Thank Rick F
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Rick F, Thank you for your time and for your comments on Tripadvisor. Thank you also for the hands-down!! we are happy to know that you enjoyed Cozumel and Casa del Mar Cozumel Hotel & Dive Resort. We look forward to seeing you again in a near future. Best regards, Iliana López Casa del Mar Cozumel Hotel & Dive... More 

Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a return trip to Casa Del Mar for my wife and I. This year we paid a bit extra and rented the Deluxe Cabana. The extra room in the Deluxe Cabana was well worth the extra money. If you are looking for "fancy extras", try one of the larger hotels just down the street. Of course, you will... More 

Helpful?
Thank USMCRet93
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear USMCRet93, Greetings from Casa del Mar, Cozumel !! Behalf all our staff from Casa del Mar, Cozumel we would like to thank you for sharing your comments through this media. It's great to know that you stayed recently in a Deluxe Cabana and that you liked it. Thank you so much for your positive comments. We hope to see... More 

Barrie, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently got back from spending a month at Casa del Mar. I was a teacher on a trip with a large group of students and we were there to earn high school credits. This was my first time to Mexico and I was pleasantly surprised. The island itself is not very big and the airport is super close. The... More 

Helpful?
Thank bstewart13
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear bstewart13, Greetings from Cozumel !! Thank you very much for sharing your comments and your experience through this media. I'm very happy to know that you loved Cozumel (to be your first time!) It was a pleasure to have you in home with all the group for a month, the Academic program is great and we are very grateful... More 

ny
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 20, 2016

Spent a week at Casa del Mar in July. Quick drive from airport! Staff was very helpful and accommodating. Our room was on third floor, no elevator, but I would rather walk for the exercise. The bell hops brought your luggage up and down for you. Room (325) was a little small for 2 adults and dive stuff but balcony... More 

Helpful?
Thank mrsg42699
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear mrsg42699 Thank you very much for the time you took for sharing your experience and all your comments through tripadvisor community. First of all, I'm sorry for the little issues you had during your stay, such as the towel animals on beds and that you felt like we treated to other guests poorly in one night. All of the... More 

Level Contributor
7 reviews
4 of 5 stars Reviewed July 15, 2016

Clean and comfortable rooms, beautiful property, close to the ocean, private beach and dock, pool, restaurant and bar. Good price. Good location.....close enough to everything and far enough away from everything. We spent a week at the Casa Del Mar and I would definitely select this hotel for a return trip.

Helpful?
Thank Brad S
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Brad S, Thank you for your valuable time for sharing your comments on TripAdvisor community. We are happy that you enjoyed your stay in home! It will be apleasure to see you again and make your stay more enjoyable. Keep in touch with us on facebook. We share news, photos, information about Cozumel and Casa del Mar Cozumel. See... More 

Miami, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 13, 2016 via mobile

We came with a dive group, and the trip included all meals, Superior rooms, 4 days diving and a day long whale shark excursion. The staff was very nice, but the facilities were just adequate. We had to change rooms twice (first room smelled musty and bathroom smelled of sewer gas; the a/c went out in the second room). The... More 

Helpful?
Thank cindydiver
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear cindydiver, Greetings from Casa del Mar Cozumel!! I would like to thank you for your comments that you have shared on TripAdvisor. On the other hand, we are very sorry for the inconvenience you had in the rooms. However, thank you very much for sharing them, you help us to improve our service and be more careful in our... More 

Austin, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2016

This hotel and dive shop are so people friendly. The rooms are lovely, and the cabanas with kitchens are really special. Service is always given with a smile. I return at least once a year. My favorite dive resort in Cozumel.

Helpful?
1 Thank Penne P
VENTASC, Director de Relaciones con Clientes at Casa del Mar Cozumel Hotel & Dive Resort, responded to this review

Dear Penne P, First of all thank you very much for your recent comments on TripAdvisor community. We are happy to know that you enjoyed each visit in home and that is your favorite dive resort in Cozumel! Thank you so much for your preference! We look forward for your another visit in Cozumel Don't forget to keep in touch... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Hotel Casa del Mar Cozumel is a charming Mexican hideaway facing the magnificent Caribbean Sea. Situated across the main boulevard with 98 comfortable rooms and eight recently restored Deluxe Cabanas, the property is surrounded by beautiful and exotic garden area with a Mexican town feeling. Casa del Mar Cozumel is located two and a half miles south of downtown, less than five minutes away from the famous "Paraiso" reef. Our hotel is ideal for vacation, business, honeymooners and divers. ... more   less 

Additional Information about Casa del Mar Cozumel Hotel & Dive Resort

Address: Carretera Chankanaab Sur Km. 4 | Costera Sur, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $78 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Casa del Mar Cozumel Hotel & Dive Resort 2.5*
Number of rooms: 100
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Also Known As:
Casa Del Mar Hotel Cozumel
Casa Del Mar Cozumel
Casa Del Mar Resort Cozumel
Hotel Style:
#14 Top resorts Hotel in Cozumel
#16 On the Beach Hotel in Cozumel
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