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El Cozumeleno Beach Resort

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El Cozumeleno Beach Resort
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5,077 Reviews from our TripAdvisor Community

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There are newer reviews for El Cozumeleno Beach Resort
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Showing 4,583: English reviews
Mexico
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Staff is polite, not friendly/helpful. Hotel looks take you back to the 80's/90's. The hotel is in a great location and could easily get 5 stars if: -the staff is trained -the hotel comes to the present -the food gets a makeover

Helpful?
2 Thank Liliana G
New York City, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms aren't the same as in the US, but they're spacious and clean and set up in such a way that they remain cool. I'm not sure the AC was really working, but like I said, the rooms are built in a way that you get relief from the outdoor heat anyway. I do wish the doors would be a... More 

Helpful?
3 Thank JChicky
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We love to snorkel, so this hotel is great for us because we could snorkel free there. We snorkeled every day, even if we went somewhere else. The hotel is very comfortable. Our room was spacious and had an excellent air conditioner. Everyone who works there is friendly and eager to help. The food was not very good and the... More 

Helpful?
1 Thank Ellen P
Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been staying at El Cozumeleno Beach Resort over 25 years and will continue to stay there. This trip was a 24-day stay and I have stayed 95 days before. Sometimes I have made 3-4 trips in a year. They continue to provide excellent service. The employees are great and most of them have been with El Cozumeleno for... More 

Helpful?
Thank BrendaH-Houston
New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I have been to Cozumel six times and this is was our third stay at El Cozumeleno Beach Resort and we love it. Never seems long enough. The staff is fantastic. We felt so welcomed as returning guests. The grounds are impeccable and staff works extremely hard! The air conditioning in our room was great! We ate... More 

Helpful?
3 Thank Amy L
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our trip was after the summer rush and we could tell the difference in food selection. The buffett for breakfast and lunch was greatly reduced. Beach service was also reduced making it more difficult to get drinks. Our biggest complaint is the charge for bottled water. I understand there is probably a great amount of waste but to charge $20... More 

Helpful?
4 Thank glehigh
Bentonville, Arkansas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 24, 2016

This was my forth visit to this resort. Management was very helpful in helping us select room. Pools are very nice, All staff friendly, Noticed the food choices were not as good as previous times, some normal buffet items were not present as before, resort had trouble with ice cream machine all week which was disappointing with so many children... More 

Helpful?
3 Thank msock
Portland, Oregon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 23, 2016

The ocean here is beautiful, there is no doubt about that. The snorkeling is wonderful, the water is crystal clear, and the view during sunset is amazing. Beyond the ocean though, this resort doesn't have much to offer. At the beginning of the trip we kept finding ourselves feeling like something was missing, and it was - the four and... More 

Helpful?
4 Thank traveler54123
Fort Worth, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 22, 2016

This resort is cheap. The location is great for snorkeling. Because it has his own barrier To protect from debris and seaweed. So water is clear blue. Unlike others resorts. The food is ok, yes just ok. Is a little outdated. Some of the equipment needs repairs. The service and the people are great. And is close to the airport.... More 

Helpful?
3 Thank papatoto
Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 22, 2016

We got to the resort Friday afternoon. Our room wasn't ready so we went to eat. Rested after getting in the room. Saturday had a nice breakfast and lunch then pool time. My husband wanted to go take a nap and that's when it started. He started running at both ends for the next 5 days. So we survived on... More 

Helpful?
2 Thank LovinCozumel
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $113 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
Number of rooms: 252
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel
Hotel Style:
#11 Top resorts Hotel in Cozumel
#14 On the Beach Hotel in Cozumel
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