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El Cozumeleno Beach Resort

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El Cozumeleno Beach Resort
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5,334 Reviews from our TripAdvisor Community

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Showing 4,787: English reviews
Ontario, Canada
Reviewed 4 days ago NEW

We just returned from an excellent week at the El Cozumeleno, and this was our first time in Cozumel. The airport is small, but very modern and it has an efficient A/C system. (By the way, on your way out of the airport in search of your tour operator's free shuttle bus, don't get fooled by the people with clipboards...

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Helpful?
1Thank ARCNLC3
St. Albert, Canada
Reviewed 5 days ago NEW

I will touch on a few things here; First off if you book with Air Canada make sure that you receive confirmation of what is included. We booked the Sky suite and there was no mini bar like advertised and the AC rep was not helpful, just said check with guest services. I am a person who expects what I...

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3Thank Wes F
Rice, Minnesota, United States
Reviewed 5 days ago NEW

Good hotel for the price but needs maintenence. If you want a good night sleep don't stay here unless you like sleeping on a board. beds are hard asa rock. Door locks need upgrade, you have to carry a key on a rope. Very limited activitys, they take you on a nice bike trip to the marina only problem is...

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1Thank Theresa M
Fort Worth, Texas
Reviewed 6 days ago NEW

Good staff and pretty good service in this resort. Great stretch of sandy white beach for a resort located on the Cozumel island. Food was OK and drinks were predictably good enough for the value oriented place. Water as expected was crystal clear every day and just perfect. Lots of fish and other sea creatures for a snorkel enthusiast. View...

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1Thank PeterKDFW
Reviewed 6 days ago NEWvia mobile

I enjoyed our 6 day vacation at this resort. Cozumel is beautiful and the resort was a short ride from the airport. We arrived at noon and our room was not yet ready but we could eat at the buffet and were offered a dinner time for the fancier restaurant that night. The staff was great and worked very hard....

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1Thank Tracy H
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 6 days ago NEW

My wife and I just spent 5 nights and 6 days at El Cozumeleno Beach Resort. We had a fantastic time! Everyone is so friendly and helpful! The food was great, the facility was always very clean and there is lots to do! We go to Cozumel mainly for the water and the snorkeling - El Cozumeleno has the best...

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2Thank A TripAdvisor Member
Bemidji Mn
Reviewed 6 days ago NEW

This has been the second year we have been to el cozumeleno resort. The staff was very helpful both times we have been there. Our rooms have been great, would have liked a better view than the buffet roof but can't be too picky. You don't spend much time in the room anyway. The food is great! We are planning...

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Thank Paulsonjake2617
Buhl, Minnesota
Reviewed 1 week ago

Our room was cleaned daily, the staff is excellent and very friendly. Food was pretty good, I know I never went hungry and unfortunately gained a few pounds. Waiters and bartenders were great and kept your thirst under control.

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2Thank lhan310
Central Wisconsin
Reviewed 1 week ago

The staff was really great, were upgraded to ocean view at check in and the view was amazing. However, the room was not very clean, we could see dark hairs on the floors. The food was very disappointing, the buffet was the same every day and was usually cold. We ate at the "fancy" restaurant 4 nights and were disappointing...

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3Thank lekilli
Elmore, Minnesota
Reviewed 1 week ago

Number one piece of advice is if you want a chair on the beach for the day, you HAVE TO go out and "save" one before 8 am...that's if you want one of the "good" chairs. The first appearance of the outside of the resort and the lobby is very attractive. The bell boys and front desk employees were always...

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5Thank Emily S
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $135 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel
Hotel Style:
#11 Spa Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from El Cozumeleno Beach Resort staff and other travelers.
265 questions
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Questions? Get answers from El Cozumeleno Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you stay in the old tower the rooms are twice as big!”
 of 5 bubbles mlarva, yesterday | Read review
“Best views are at the higher floor levels, ocean view. 9th floor”
 of 5 bubbles 60leesa, 2 days ago | Read review
“Would not go over Spring Break!!!! Hotel employees said it gets very crazy.”
 of 5 bubbles 285debbiel, 3 days ago | Read review
“Nice ocean views, good location, good snorkeling”
 of 5 bubbles Kalestar, 3 days ago | Read review
“No opinion what rooms are better than others!”
 of 5 bubbles ChathamSnowbird, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question