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El Cozumeleno Beach Resort

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Playa Santa Pilar Km 4.5 Zona Hotelera Norte, Cozumel 77600 Mexico
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About

#30 of 55 hotels in Cozumel
Location
Cleanliness
Service
Value
El Cozumeleño Beach Resort, ideally located on Cozumel Island, directly on the white sand beaches and facing the Caribbean Sea, just minutes north of the town of San Miguel. The location makes this property the ideal choice for vacationers seeking the finest in resort accommodations. Our guests are amazed at how large the rooms are and of the romantic sunsets they can enjoy from their room’s private balcony. In addition, this elegant but cozy Hotel, puts at your disposal everything you need for your meetings and conventions, with a capacity to offer exclusive service to up to 500 people. We pride that our standard of food service and entertainment is of the highest quality. At El Cozumeleño’s in house Water Sports Office guests are able to book a wide variety of fun escapades that range from snorkeling, diving, fishing or even a relaxing Sunset Cruise and depart directly from the Hotel’s very large pier.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Street parking
Public wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Game room
Mini golf
Water sport equipment rentals
Bicycle tours
Billiards
Entertainment staff
Fishing
Patio
Table tennis
Board games / puzzles
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Foot massage
Makeup services
Manicure
Neck massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Sofa bed
Complimentary toiletries
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
6,549Reviews457Q+A100Room tips
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Popular mentions
Tony wrote a review Jun 2020
Colorado1 contribution1 helpful vote
The resort is on a beautiful location. Staff was very friendly. Food was good as far as buffet food goes. Never got boring. We didnt try try the fancy restaurant as you had to dress up for that. Swimming pool was ok. The swim up pool bar sucked. Was kind of smelly. Now for the room. We stayed on the older side of the resort. Room was adequate but the bathroom was horrible. Hadnt been updated in a long time if ever. The resort as a whole is very dated, in desperate need of an upgrade. I dont know what the rooms looked like on the "newer side" but on the older side it wasnt great. Im sure in its prime it was a beautiful resort. But for 700 dollars for food and drink for a family of 4 for 3 days, cant expect to much. Would I stay here again??? Probably not!
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Date of stay: February 2020
Value
Location
Service
Room Tip: Definitely ask for the newer side of the resort!
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1 Helpful vote
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John G wrote a review Dec 2019
34 contributions22 helpful votes
Hotel's Favorite
We've been here almost every December for about 10 years, for 7-12 days each year. Workers are very friendly. Food is great and an exceptional value, especially if you sign up for the more formal Veranda restaurant each day (free). Drinks are fine but we are just casual drinkers. I teach snorkeling in Mexico: we have snorkeled and SCUBA-ed all around Cozumel and our favorite snorkeling is the drift dive from S of El Coz back to the resort. We bring a Snorkel BC and clip our shoes to it for the swim back. If you are looking for a wild party atmosphere, look elsewhere. But if you want a friendly relaxing atmosphere that is an exceptional value, El Cozumeleno is a wonderful deal.
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Date of stay: December 2019
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Room Tip: We ask for a room with a good view of the ocean. Higher rooms are quieter if people are having...
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13 Helpful votes
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darlalama wrote a review May 2020
Burlington14 contributions2 helpful votes
In the last year I have been to this resort 3x. We have been coming to Cozumel for over 25 years and really love the people and the place. The El Cozumeleno is really a mixed bag but one thing I can say is most of the staff are exceptional & the reason we keep coming back. If you can get this place for $700 - $800 /pp/wk all in, might be worth it. Plus you don't feel bad about taking a taxi to town for some amazing meals & experiences. We were here for New Year's Eve once and it was great! Management and the tour companies should NOT book families with small children on the upper floor rooms on the "old" side. There are only 2 cables strung approximately 16" apart on the balcony. A child could easily fall through. This was the 1st time I brought my grandchildren and luckily my daughter in law noticed the lack of railings on our 5th floor room. The patio door would not lock so we were very concerned about the children's safety. The hotel staff refused to move us that night. It was after 1am when we finally got in to our room and got the kids to bed. The next day we complained to the Manager, the best he offered us was a 2nd floor room, which also had no railings. We refused, requested a refund and began looking for alternate accommodations for the family. He then found us a room on the ground floor. During our short stay on the 5th floor, we were trapped in the tiny elevator 4x, once between floors. Thankfully twice there was staff on it with us. The things we love about the hotel is the staff (most), it's small, quiet, clean, safe, close to the beach & has a dive shop on site. The things we don't love are, it is very dated, the beds are either like boards or broken down and saggy, the check in and check out is a nightmare and the buffet is terrible, unless you have something made fresh (a few in our group actually got sick) . The dining room is much better but you have to line up every day at 7am to make reservations. When we arrived late, there was no where to get the kids a snack, get sheets for the one bed or any services. Everything closes early including house keeping, the buffet and the 1 bar. There is no snack bar and room service never answered their extension the entire week. At the airport it took forever to leave. Our family filled one shuttle but we had to wait & wait. Luckily the hotel is only a short drive from the airport. The hotel is 5km + from town, so a long walk with little kids so we usually took a taxi. While our Air Transat reservation indicated we had to pay a small resort fee in CAD, the hotel charged us 3x the amount in USF. It added about $100 USF to the cost of the trip. After about 2 hours of dealing with the manager, we couldn't connect with the Air Transat Rep, I finally just paid the fee to get checked out. It appeared if you paid the manager, the service level at the front desk improved. The playroom was dated, had a few hazards but was spotless. The rec staff was great!! I was so excited to bring my family to this place I love, but after this last trip, I was so disappointed, I'm not sure we will go back. I do want to give a huge shout out to Gabriel, Karen, Roger, Manny, Angelina and the many others who really make this place special. They were so helpful with the little kids and really looked after my family. THANK YOU!
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Water front upgraded rooms are on the "newer side". The ground floor room was...
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2 Helpful votes
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Old Pro wrote a review May 2020
Seattle, Washington1,979 contributions145 helpful votes
Certainly a beautiful property with all the amenities you'd expect from a Resort Hotel but a few things it just really bothered me. First off, the hotel uses a laundry service that uses unreasonable amounts of perfumed laundry detergent and fabric softener good I couldn't even stay in the room 3 minutes without my skin starting to crawl. I had all the blankets and sheath removed and slept all and comforters. I did this because I know comforters are really washed but two or three times a year. So yeah, yuck. But it was better than wasting thousands of dollars on non-refundable Hotel packages The food wasn't bad but it what really bothered me was have they lied about what kind of fish they were using. One waiter would say that it was sea bass, one waiter would say that it was grouper and so on. When the truth of the matter is it was all that farm-raised Vietnamese swai basa junk. You know, the stuff that tastes like eggs scrambled in mud. Yeah it was attractive on the plate but, that ain't everything. The Mexican Fair wasn't particularly good considering what usually available. Most popular buffet was the American breakfast buffet paid it had your typical American Bread's fruits oh, cold pancakes and waffles. For the pricey places are charging the food on to be spectacular or at least decent. There were lots of water sports available front of the hotel. I chose snorkeling which wasn't good at all but had the token overabundance of surgeonfish and occasional barracuda. Completely uninteresting Sandy Bottom. If I would go back to this area I would probably stay at Playa Del Carmen. At least it has more of an authentic local feel and better choices in restaurants. The beach is far prettier as well albeit rougher surf not appropriate for snorkeling
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Date of stay: May 2020Trip type: Traveled solo
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Melodee J wrote a review Apr 2020
Erie, Colorado5 contributions6 helpful votes
Been coming to this hotel for 15 years. Love the snorkling! Needs some upgrading but a great place to relax and enjoy vacation. Price is very reasonable. Close to downtown and airport. Staff is so friendly and helpful! From manager Grabiel to bellhop Fransisco! When you leave you will leave with friends!
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Date of stay: March 2020
Value
Service
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Room Tip: all rooms above 4th floor oceanview
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PRICE RANGE
$111 - $1,333 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el cozumeleno beach hotel cozumel, el cozumeleno beach resort, el cozumeleno beach cozumel, el cozumeleno cozumel
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
251
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Frequently Asked Questions about El Cozumeleno Beach Resort
Which popular attractions are close to El Cozumeleno Beach Resort?
Nearby attractions include Cozumel Bar Hop (4.2 miles), The Amazing Cozumel Race (3.4 miles), and Sergio's Silver from Taxco (3.2 miles).
What are some of the property amenities at El Cozumeleno Beach Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at El Cozumeleno Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at El Cozumeleno Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at El Cozumeleno Beach Resort?
Yes, free parking and street parking are available to guests.
What are some restaurants close to El Cozumeleno Beach Resort?
Conveniently located restaurants include CRAZY KING Burrito, Cali Café, and K'ooben Laab.
Are there opportunities to exercise at El Cozumeleno Beach Resort?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Are any cleaning services offered at El Cozumeleno Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does El Cozumeleno Beach Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at El Cozumeleno Beach Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to El Cozumeleno Beach Resort?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (3.7 miles).