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El Cozumeleno Beach Resort

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El Cozumeleno Beach Resort
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5,219 Reviews from our TripAdvisor Community

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Showing 4,690: English reviews
Niagara-on-the-Lake, Canada
Reviewed 2 days ago NEW

We had a fabulous time at this resort, we usually go to Cuba for safety and friendliness. You will find both of theservice things there at a good price. Ask the grill chef after 8pm if he has any special food. He will grab steak, or seafood from the kitchen and cook it up fresh. It's amazing... tip him well...

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5Thank MikenRheaBusch
A TripAdvisor Member
1 review
4 helpful votes
Reviewed 2 days ago NEW

Excellent place to vacation. Rooms are very clean and service is excellent. The food is good and plenty of it. If you can not find something to eat then you are too picky. The service you receive at this resort goes above excellent. Someone is always looking after you for drinks and food. If you want something you don't see...

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4Thank A TripAdvisor Member
Ontario, Canada
Reviewed 2 days ago NEW

We (a group of 6 = 3 couples aged 28-32) stayed here from December 30, 2016 to January 6, 2017. We truly cannot say enough good things about the amazing wait staff in the restaurant and outside by the pool. They were super friendly, constantly checking on us and bringing us food and drinks all week long. Rosario, Octavio and...

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3Thank cani3640
Beamsville, Ontario
Reviewed 2 days ago NEW

We had a wonderful stay here! It was very clean, staff were friendly and always attentive! Russell on the beach was amazing always bringing us drinks and food if we wanted, Alberto in the buffet was great also just to name a couple. But all the wait staff was so nice, if there wasn't something there they would get it....

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3Thank O5748NWmichelleg
Sarnia, Canada
Reviewed 3 days ago NEWvia mobile

My husband and I stayed here with two other couples. There were a considerable amount of Pros but some Cons as well. The initial checkin for our group did not go smoothly. We were not provided the information we should have been. FYI if you spend the money to be upgraded to the Skyview (9th floor of the new tower...

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3Thank jloon13
oshawa,on
Reviewed 4 days ago NEW

We stayed for a week Jan/17.The staff was very friendly and helpful.There is no WiFi in the rooms,only around the lobby.It's at best,hit and miss.The room was very dated.The furniture was old and rickety.Looks like a cheap hotel scene from Miami Vice.There is only 2 restaurants.1 buffet,1 a- la-carte.The food was very boring, repetitive and bland.The pools are nice and...

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4Thank snowdog62
Montreal, Canada
Reviewed 5 days ago NEW

Our family of four (2 adults and 2 teenagers) stayed at El Cozumeleno for a week. We had an overall good stay but we were disappointed. There were some good things and like other reviewers we appreciated the great service, the cleanliness of the hotel and surroundings, the view from the balcony and the private beach. When the weather was...

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6Thank FerrMasli
Reviewed 5 days ago NEW

This resort was lacking in so many ways....the beds were very very uncomfortable, the rooms were run down and old, the food was barely edible or warm, unless you were eating salad or fruit, it was almost impossible to get a dinner table reservation in the Verande restaurant unless you were waiting in line before 7:30am for them to open...

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2Thank Kambria M
Saint Paul, Minnesota
Reviewed 5 days ago NEW

We have been to this resort several times and we will continue to go back! It is safe, clean, and the staff is fantastic. We appreciated Fernando's knowledge of the island and hard work, Angel's kindness in working with kids, and Sergio and the other servers wonderful service. Snorkeling on site is a big bonus for our family. The only...

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6Thank Staceyv1215
Mono, Ontario
Reviewed 5 days ago NEW

Great view of the ocean from room. Very nice hotel but the fact that you had to return your towels every evening by 7pm or be charged $20 was rediculous. They do not make this clear and I don't even know if it's $20 per towel or per room. I only found out about this charge from another guest and...

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7Thank paulinegast
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $140 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel
Hotel Style:
#11 Spa Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from El Cozumeleno Beach Resort staff and other travelers.
238 questions
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Questions? Get answers from El Cozumeleno Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“1200 garden view are very Nice!”
 of 5 bubbles MikenRheaBusch, 2 days ago | Read review
“The beds are a little hard for what I'm use too but I did get sleep. Very clean rooms and they have a balcony and clean towels every day. ”
 of 5 bubbles , 2 days ago | Read review
“Make sure you get in the south(new) tower!”
 of 5 bubbles cani3640, 2 days ago | Read review
“Had rooms 203 and 204 perfect location over looking ocean and pool, didn't need elevator on second floor which we like! Rooms are huge!! Left balcony door open every nite and fell asleep to the ocean waves! ”
 of 5 bubbles O5748NWmichelleg, 2 days ago | Read review
“Chose a room above the 4th floor in the newer part for a better view”
  • View on a cloudy day
  • Evening view from 3rd floor
 of 5 bubbles FerrMasli, 5 days ago | Read review
5 of 5
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