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El Cozumeleno Beach Resort

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El Cozumeleno Beach Resort
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5,336 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

Our vacation was with friends and family. There was 19 of us in our group with various arrival and departure dates. Our room had an amazing view!!!! We were on the third floor. We would go to bed at night with the balcony door ajar and listen to the ocean waves rolling in.... (I miss that sound already) The service...

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Helpful?
Thank Jim T
Baltimore
Reviewed yesterday NEW

This was my first trip to Cozumel besides being one of those cruise ship day vacationers. El Cozumeleno was a great choice. I will break my review down in a couple of sections. STAFF: The staff were awesome, especially the following: Circe (waitress), Nestor & Pilar (activities coordinator), Carlos (front desk manager), Yaneth & Sergio (bar staff).. These were just...

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Thank willy8166
Kent City, Michigan
Reviewed 2 days ago NEW

Sometimes all inclusive properties can be so large. The walk to the beach can be 10 minutes from your room. Not here at the El Cozumeleno Beach Resort. This is one of the resorts on the northern part of the island. The taxi is $8 to get downtown one way, but the area is more quiet and secluded, great for...

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Helpful?
Thank mlarva
Montreal, Quebec
Reviewed 3 days ago NEW

Not enough variaty of food. there was no cheese (only one kind) - there should be more... The service is very good, people are very kind and smiling. Very clean all around. We noticed that people where reserving playa chairs at night (over 30 persons per group) so the good chairs and places where always reserved when we arrived at...

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1Thank clermontdiane
Reviewed 3 days ago NEW

We were given a room in the older south tower, large, but rough shape. We asked to be moved to the newer south tower, no luck. The AC in our room was brutally loud. The buffet was decent for the first couple days, but pretty much remains the same all week. There is only one buffet and one a la...

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2Thank Todd R
Toronto, Canada
Reviewed 3 days ago NEW

I booked this trip for the long weekend. It was pricey, but expected for the season. I was hesitant at first because I've stayed at other places in the Carribean and saw the Star Rating was pretty low. I am pleasantly surprised as this place exceeded my expectations. Very clean. FOOD WAS AMAZING. There is room service until 9pm which...

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Thank 60leesa
Lindenhurst, Illinois
Reviewed 4 days ago NEW

Hector at Guest services and Gerardo at Front Desk always went above and beyond to help us. They were awesome!! The one thing we didn't care for was the number of times housekeeping came into the room. I would think once a day should be enough. As stated above, did not have much variety from day to day at the...

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Thank Debbie L
Ontario
Reviewed 4 days ago NEW

We stayed here from February 10th - 17th. It was a delayed honeymoon for us. Check in was easy and quick. We were first put into room 323. If you ever get this room immediately ask to switch or upgrade. The room smelt of mold and its probably on of the 5 rooms in the whole resort that does not...

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2Thank Kalestar
Reviewed 4 days ago NEW

Super friendly staff! Caesar taught my boyfriend and I how to salsa dance. Santiago was a wonderful waiter. The housekeepers were also friendly. Everyone spoke English. There are activities every hour during the day. I loved the aqua aerobics. The food was AMAZING! the fish melts in your mouth. I love that you have access to the buffet any time...

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Thank Myron J
Reviewed 5 days ago NEWvia mobile

Have been there 4 previous times The food is not good. It's the same lunch or dinner. If you want toast. Forget it. Each year they seem to cut back on one thing this years it was face cloths. Yes no face cloths oh and only one bottle of water per room per day Last time you got one tiny...

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Helpful?
2Thank Rob C
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about El Cozumeleno Beach Resort

Address: Playa Santa Pilar Km 4.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $135 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cozumeleno Beach Resort 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
El Cozumeleno Beach Hotel Cozumel
El Cozumeleno Beach Cozumel
El Cozumeleno Cozumel
Hotel Style:
#11 Spa Hotel in Cozumel
#11 Top resorts Hotel in Cozumel
#13 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from El Cozumeleno Beach Resort staff and other travelers.
265 questions
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Questions? Get answers from El Cozumeleno Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors and in the new part of the resort are best!”
 of 5 bubbles willy8166, yesterday | Read review
“If you stay in the old tower the rooms are twice as big!”
 of 5 bubbles mlarva, 2 days ago | Read review
“Best views are at the higher floor levels, ocean view. 9th floor”
 of 5 bubbles 60leesa, 3 days ago | Read review
“Would not go over Spring Break!!!! Hotel employees said it gets very crazy.”
 of 5 bubbles 285debbiel, 4 days ago | Read review
“Nice ocean views, good location, good snorkeling”
 of 5 bubbles Kalestar, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question