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Fiesta Americana Cozumel All Inclusive
2,698 reviews
#12 of 63 Hotels in Cozumel
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Carretera a Chankanaab Km 7.5 Zona Hotelera Sur, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$261
Free cancellation until 02/04/22
$262
Free cancellation until 02/04/22
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$312
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Travelocity$261
Priceline$262
getaroom.com$312
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Full view
Pool & Beach (603)
Room & Suite (511)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Americana Cozumel All Inclusive
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 63 hotels in Cozumel
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
The Fiesta American Cozumel All Inclusive offers upscale and family-friendly accommodations on Cozumel calm southwestern shore, which happens to offer some of the best scuba diving and snorkeling in all of Mexico. Guests can flow from the terrace swimming pool to the open-air lobby bar, from the coffee bar to the game room, and back again, making it easy for everyone in the family to find a spot that makes them feel happy and free. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day. It's the ideal setting for families, friends and couples to create unforgettable moments they will remember for a lifetime.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Bay View
Languages Spoken
English, Spanish
Location
Full view
39Car recommended
Grade: 39 out of 100
173Restaurantswithin 5 miles
44Attractionswithin 5 miles
Contact
Carretera a Chankanaab Km 7.5 Zona Hotelera Sur, Cozumel 77600 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
2698Reviews534Q+A100Room tips
Reviews
Traveler rating
- 1,784
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- 190
- 62
- 46
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Popular mentions
first the staff is amazing from our concierge Lucio (whom takes extra care with a personal touch) To the bartender whom rembers our drink after day 2 I could mention each and everyone of the staff but let's just say they all take the stress out of the vacation The food is amazing plan for bacon and eggs then windup with a plate full of Yucatan chicken, beef in a green sauce, tacos, omelets made to order, then lunch And then dinner at 3 or 4 restaurants We loved the Asian and sushi at PENINSULA Italian at ROSATO is excellent Mexicano is there high end Mexican restaurant which we only tried once but felt it was not as authentic as the buffet food so one visit was enough We have already made plans to return with several friends
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Date of stay: January 2022
Helpful
Response from Walter Cordova, General Manager at Fiesta Americana Cozumel All Inclusive
Responded 2 days ago
Dear Calvin, we are so happy to read about your visit and to know that your 14 days were incredible make us super happy! Of course all our staff already know about your kind comments, we are already looking forward to your next visit with all your friends. Don't doubt in ask any question in case you need it. Warm regards.
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Juanito is the kind of bartender one dreams about. Fast, efficient, kind ... and he makes a hell of a drink! Juan was attentive, personable, and entertaining. And p.s. The BUMBLEBEE shot!!! Juan gooooooo!
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Date of stay: January 2022Trip type: Traveled with family
Helpful
Response from Walter Cordova, General Manager at Fiesta Americana Cozumel All Inclusive
Responded 3 weeks ago
Dear Annie, we are so happy to ready your kind comment, be sure Juanito already knows about it, we all truly hope to keep welcoming you for many more ocations. Warm regards.
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Visiting during Xmas 2021 were impressed on Covid19 Handling. Good resort if you like loud music and parties but not a senior and looking for quiet relaxation. Inclusive wine only cheap and no premium by glass.
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Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Walter Cordova, General Manager at Fiesta Americana Cozumel All Inclusive
Responded 3 weeks ago
Dear Hands, thank you very much for your kind comments, this will help the future travellers at the moment to choose their destination. We hope to keep welcoming you for many more ocations. Greetings.
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Visit was 12/13 -12/17/2021 This was our third - and last trip to FA. First trip in May was wonderful, so we rebooked for September only to find beach services were closed by the government. No pads or pillows on the Bali beds, no bathrooms, no bar service, just a life guard. The buffet and the cevicheria had been moved to the breezeway in the hotel. But food quality was consistently good and the crowd was small so crowding wasn’t really an issue. It was still a reasonably enjoyable vacation, although we had some issues. Jorge, the manager at that time offered an upgrade to the penthouse if we returned, so we did. Fast forward to this trip The front desk staff could not find anything about an upgrade so we stayed in our usual plunge pool suite. We could not really enjoy our pool because of the loud music constantly blaring all day and until 10 or 10:30 each night. There was nowhere on the property where you could escape the constant pounding bass. So much for relaxation. In addition to artificial noise, the resort was very crowded, so there was difficulty with seating and just general noise. The food quality varied drastically. One evening in the Italian restaurant DH mad a very nice meal. The next night I ordered the same two items and they were awful. It was that way with every restaurant except the Asian. Drink quality was okay, especially if you tipped extra, but the bar does not open until 11:00 a.m. our spa appointments ran 35 minutes late and we were to have received a discount because of our Rewards status but no one in the spa knew how to make that happen, so once again we didn’t get what was promised. We had a visit planned in January but see no reason to return. I realize a new manager is now onsite so maybe he will have some luck navigating the challenges a closed beach poses. Communication would be a good start…
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Date of stay: December 2021
Value
Cleanliness
Service
Room Tip: Elevator very slow, stay away from rooms near the pool to avoid loud music
See more room tips
1 Helpful vote
Helpful
Response from Walter Cordova, General Manager at Fiesta Americana Cozumel All Inclusive
Responded 3 weeks ago
Dear GAOWEST, we want to apologize for the issues you had, but also thanks for pointing them, this will definitely help us to work on our opportunity areas. We hope to have the opportunity to welcome you again and offer you the best just as the first time. Greetings.
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I recently stayed at Fiesta Americana Cozumel with my husband and teenage kids. We were there over Christmas and it was one of the best vacations we've had! The resort was beautiful, the staff were incredibly kind and helpful, the food was delicious and the accommodations were very comfortable. Even though the beach area and restaurant/bar were closed, we were still able to enjoy swimming in the ocean and time at the beach. Apparently, the beach area is reopening soon and we can't wait to return to experience these additional amenities. We had a relaxing time at the pool each day with tasty cocktails and pool dining. Our concierge, Darwin, was very helpful all week and helped make sure our needs were met during our stay and even helped with dinner and activity reservations. The head of dining services, Arturo, made all of our dinners fabulous with a beautiful setting each night, wonderful wine options and even a special birthday celebration dessert! He went above and beyond to make our stay a very special one! We would highly recommend this resort to families or couples looking for a relaxing vacation with great amenities and a tremendous staff!!…
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Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Walter Cordova, General Manager at Fiesta Americana Cozumel All Inclusive
Responded 3 weeks ago
Dear Kathryn, we all want to thank you for your kind comment, but more important for give us the opportunity and the trust to welcome you i when we were just starting in this kind of difficult times. We hope to welcome you again in the near future. Warm regards.
Read more
PRICE RANGE
$194 - $505 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana cozumel all inclusive hotel cozumel, fiesta americana cozumel dive resort, cozumel fiesta americana
FORMERLY KNOWN AS
Fiesta Americana Cozumel Dive Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
102
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Claim Your Listing Frequently Asked Questions about Fiesta Americana Cozumel All Inclusive
Which popular attractions are close to Fiesta Americana Cozumel All Inclusive?
Nearby attractions include Cozumel Bar Hop (4.4 miles), Santa Rosa Wall (4.6 miles), and Discover Mexico Park Cozumel (2.0 miles).
What are some of the property amenities at Fiesta Americana Cozumel All Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Fiesta Americana Cozumel All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Cozumel All Inclusive?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Fiesta Americana Cozumel All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Fiesta Americana Cozumel All Inclusive?
Conveniently located restaurants include Ix Kool, Three Amigos, and Jimmy Buffett's Margaritaville.
Are there opportunities to exercise at Fiesta Americana Cozumel All Inclusive?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Fiesta Americana Cozumel All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Cozumel All Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Americana Cozumel All Inclusive?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Fiesta Americana Cozumel All Inclusive?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (4.9 miles).