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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Americana Cozumel All Inclusive
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 55 hotels in Cozumel
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
The Fiesta American Cozumel All Inclusive offers upscale and family-friendly accommodations on Cozumel calm southwestern shore, which happens to offer some of the best scuba diving and snorkeling in all of Mexico. Guests can flow from the terrace swimming pool to the open-air lobby bar, from the coffee bar to the game room, and back again, making it easy for everyone in the family to find a spot that makes them feel happy and free. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day. It's the ideal setting for families, friends and couples to create unforgettable moments they will remember for a lifetime.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
Spanish
Location
Full view
Contact
Carretera a Chankanaab Km 7.5, Cozumel 77600 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $12/day
2,400Reviews483Q+A100Room tips
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Popular mentions
This was our first time at Fiesta Americana. Very impressed with their commitment to guest safety. Every employee was wearing a mask and a shield. I bit of overkill if you ask me, but it made people feel safe so that was appreciated. The room was fantastic and the mini bar was re-stocked every night. Every room (except the first floor) has an ocean view with patio furniture for a coffee in the morning or a drink at the end of the day. The restaurants are spacious and clean. The only problem is you have to make a reservation every day. The food is good and there are plenty of options. I am not sure how kid-friendly the menu is. I didn’t see any grilled cheese, chicken tenders or macaroni and cheese on the menu, but I am sure each chef would accommodate special requests. The main reason for our trip was to dive. The hotel has a pier but that is where their commitment to diving ends. There are no lockers, showers, or rinse tanks. You will have to lug your gear across the sand, across the street and all the way up to your room. This hotel is not diver friendly!!!! The major downside of this trip occurred upon our arrival. We were greeted warmly and asked relax with a welcome drink because they could only check in one person at a time due to Covid. What a streak of luck because as we were being held hostage, they pressured us for a meeting with their “vacation club” representative. After waiting 30 minutes I would have agreed to just about anything just so we could check in. What a colossal mistake! A high-pressure time share sales presentation followed. Yea, I came on vacation so I could impulsively commit to $17k initial investment + $1200 annual maintenance! Long story short; great hotel with better than average food. Not diver friendly. Say no to the vacation club! The free 25 minute massage is NOT worth the 90 minutes of high pressure sales.…
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
We stayed at Fiesta Americana for 5 days and had a marvelous time! The hotel room is basic but it has all the essentials. It is clean which is most important to me. Anyway, we only stayed in our room to wash up and sleep. They provided everyday cleaning to ensure that the whole hotel stayed covid free, considering that all tourists came from different parts of the world! Regarding Covid, they take this pandemic seriously. Mask is mandatory except when eating or in your own beach cabana. They have hand sanitizers everywhere. And they clean all surfaces on a regular basis. I felt safe here. And the hotel is not crowded so it is easy to social distance. The food is great! And they have enough variety to choose from. However, the Asian cuisine is a little weird. This is not particular to this hotel. I think anywhere in Mexico, Asian food is a little off. Well, why pick Asian food when there’s plenty of Mexican and grill choices. I ate fish everyday and loved it. Ask for the habanero sauce to go with your food. It adds that spunk to omelette, steak, tacos and even fried fish! Yum! Save the best for last! The service is impeccable! Attention to detail is excellent. Everyone is really doing their best to keep the tourism economy going in Cozumel as that is the only source of income for most of them. They remember how you like your drink from ordering it the day before. Our servers Arturo, Manuel, Luis, Gabriel, Isabel, Lidia, Oscar, Adid are the best! They serve you with a smile. They even do things beyond their role as servers. I asked one of the waiters where I can get beach towels. Instead of him, telling me to go back to the poolside, he took care of it and got the towels for me! Great service! If you plan to have a massage, ask for Jasmine! Oh my, she is great! She gave me my much needed massage! I’m telling you, everyone in this hotel is great! Go and book your stay!…
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Date of stay: September 2020
2 Helpful votes
Helpful
Had a great trip here in early August 2020. first trip out of country after Covid and was a great experience. We were greeted at the hotel with a shoe dip and a spray of antibacterial on the hands . All the employees had masks . Every employee there was very courteous and very helpful. There were a few people on the property but not overwhelming. We were diving and being picked up at the dock so breakfast across the street worked out very well. Even though we didn't dive with the onsite shop, they kept our gear at their shop and rinsed it down for us after our dives. The food was very good especially for lunch at the ceviche place for ceviche and shrimp and fish taco's. All of the dinner restaurants were good but especially liked the asian and the italian. The little sushi shop was fabulous. Anyway you had your fish, it was cooked to perfection in any of the restaurants. HOT Tip: you have to make dinner reservations in the morning if you want to get a specific time for dinner. Only disappointment was that I had read reviews about paddleboarding and other activities that you could do there and it was only for the Explorean guests. You couldn't even rent them for a price. I was told I would have to go down to town to rent a paddleboard. Also the lifeguard "caught" me swimming off the shore without a life vest. I quess they have rules but it's hard to get any exercise with a life vest. Maybe if I had been on a paddleboard I wouldn't have minded wearing a lifevest....just sayin!…
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Date of stay: August 2020
Helpful
Responded 1 week ago
Robin, we are so happy to welcome you to this paradise. Your comments are really important to us and will help those who are looking for their next destination. We are already looking forward to your next visit. Warm regards.
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Vacationed in Cozumel. This place was exactly what we needed. The attention and help we received from Miguel as we arrived and through our stay was great! Jorge and Edgar (Batman and Robin), bar tenders in main lobby, made the experience exceptional! They were so friendly and attentive to us! They knew exactly what we needed and made our stay so fun! Easy to talk to and even under pressure they handled themselves with great respect and were always happy to help! These guys really made a difference. They need to be told they make a great difference for the guests as we walk in/out of resort and while hanging out in the pool or lobby. Great job guys! Hope to see you guys again soon, We will be back!
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Date of stay: August 2020Trip type: Traveled with friends
Helpful
Responded 2 weeks ago
Erinasrod, thank you very much for taking the time to write about your visit, It's a pleasure to know that you had an incredible time, of course, be sure that Batman and Robin will know about your kind comments. We are looking forward to your next visit family! Warm regards.
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Overall wonderful vacation. Beautiful resort with excellent service & outstanding food. The bar by the pool had a very friendly bartender, named Henry, with quick service. Everyone of the Grille staff employees were top notch. Especially Arturo, Catalina, Gabriel, Manuel, Luis, Isabel & Jorge. They were extremely friendly & precise. The entire staff at the resort go above & beyond to take good take of you & to make your trip memorable.
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Date of stay: August 2020
Helpful
Responded 2 weeks ago
FAmily, we are so happy to welcome you again as every year! Thank you so much for keep trusting in us. Your comments are really important to us! We are already looking forward to your next visit. Warm regards.
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PRICE RANGE
$194 - $505 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana cozumel all inclusive hotel cozumel, fiesta americana cozumel dive resort, cozumel fiesta americana
FORMERLY KNOWN AS
Fiesta Americana Cozumel Dive Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
102
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Claim Your Listing Frequently Asked Questions about Fiesta Americana Cozumel All Inclusive
Which popular attractions are close to Fiesta Americana Cozumel All Inclusive?
Nearby attractions include Cozumel Bar Hop (3.7 miles), The Amazing Cozumel Race (4.5 miles), and Sergio's Silver from Taxco (4.7 miles).
What are some of the property amenities at Fiesta Americana Cozumel All Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Fiesta Americana Cozumel All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Cozumel All Inclusive?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Fiesta Americana Cozumel All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Fiesta Americana Cozumel All Inclusive?
Conveniently located restaurants include Half Senor Frogs, Bubba Gump Shrimp Co., and CRAZY KING Burrito.
Are there opportunities to exercise at Fiesta Americana Cozumel All Inclusive?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Fiesta Americana Cozumel All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Cozumel All Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Fiesta Americana Cozumel All Inclusive?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (4.2 miles).
Does Fiesta Americana Cozumel All Inclusive have any great views?
Yes, guests often enjoy the harbor view available here.