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Carretera a Chankanaab Km 7.5 Zona Hotelera Sur, Cozumel 77600 Mexico
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fiesta Americana Cozumel All Inclusive
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 59 hotels in Cozumel
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
The Fiesta American Cozumel All Inclusive offers upscale and family-friendly accommodations on Cozumel calm southwestern shore, which happens to offer some of the best scuba diving and snorkeling in all of Mexico. Guests can flow from the terrace swimming pool to the open-air lobby bar, from the coffee bar to the game room, and back again, making it easy for everyone in the family to find a spot that makes them feel happy and free. There are five on-site restaurants and multiple bars, with a la carte or buffet dining all day long and late into the night. There's a business center, workout room, boat dock, kids' club, movie area, game room, and a variety of lounging areas so guests can find just the right ambiance, any time of day. It's the ideal setting for families, friends and couples to create unforgettable moments they will remember for a lifetime.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Kids club
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Bay View
Languages Spoken
English, Spanish
Location
Full view
39Car recommended
Grade: 39 out of 100
172Restaurantswithin 5 miles
44Attractionswithin 5 miles
Contact
Carretera a Chankanaab Km 7.5 Zona Hotelera Sur, Cozumel 77600 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $21/day
2601Reviews521Q+A100Room tips
Reviews
Traveler rating
- 1,737
- 597
- 178
- 51
- 39
Time of year
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Selected filters
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Popular mentions
+1
Just returned from a weeks stay at the Fiesta. I’ll keep my review short. Resort is average, food is good not great but does get monotonous, the Italian is the best restaurant, the staff is wonderful especially Gabriel and Miguel. The rooms are good size and the AC is cold. The beach area is closed right now for noncompliance reasons so if you’re traveling soon I would look into this. I would stay here again but only if I was able to get a great price again.
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Date of stay: June 2021Trip type: Traveled with family
Helpful
We visited the Fiesta Americana in Cozumel for the second time in May. We went back because we so much enjoyed it the first time. We still like the resort and will probably return again. This review though, is going to be about one specific event that occurred during our stay and how it was handled. Walking down one of the several ramps in the main area of the resort on the way to breakfast on our last full day, I slipped and was injured. The ramp was wet and there was a caution cone warning of the wet ramp. The ramp in question however, unlike every other ramp in the place as far as I can tell, did not have anti-slip tape on it. I know the resort reads these reviews and hope they will consider this a public request that they correct that omission immediately. Maybe they've even done so already. It's quite possible I would not have been injured had that tape been there, and that I would not now be two weeks post-surgery for a ruptured tendon, and not now be looking forward to a summer of physical therapy. The staff did mostly show concern when I was injured and, among other things, got me an ambulance. I won't review the medical care available in Cozumel (where I was misdiagnosed with a sprain) but I do have one more suggestion. While on the ground in pain and unsure what I had done, I was repeatedly presented with a "waiver of liability" form and told I was "required" to sign it by a member of the staff. The fall was an accident, partially my fault and forgiven. The form and the repeated, aggressive and frankly dishonest (I was under no obligation whatsoever to sign the damn thing) way it was presented in those circumstances was offensive. There's no excuse for that behavior and I hope they discontinue it in the future.…
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Date of stay: May 2021
Value
Rooms
Service
2 Helpful votes
Helpful
+1
We enjoyed this vacation. It was our first visit to Cozumel and it was a more laid back, quieter vacation then Cancun. My daughter would have liked more interaction between the staff especially around the pool, compared to other resorts we have been to there was basically none.
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Date of stay: May 2021Trip type: Traveled with family
Helpful
Response from Walter Cordova, General Manager at Fiesta Americana Cozumel All Inclusive
Responded 1 week ago
Dear Sheila, thank you very much for writing about your experience, it is very important for us. we hope to welcome you again. Warm regards.
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+1
We really enjoyed the Fiesta Americana Cozumel all inclusive. The staff were very friendly, barista Isabel Espinosa made us coffees with a smile every morning. (Smiling eyes as we all wear make these days 😂) The rooms were comfortable and clean, the resort was kept very clean and tidy, we liked the gym and the spa, and lots of food options. It was not opulent luxury but very nice and great value for the cost. We will be returning as it is a new favorite destination. The water is stunning and plenty of activities for adults and children. There is very nice snorkeling right at the hotel’s deck. There is no white sandy beach at this property but the cabanas and beach beds made that no issue for me. If anything it was more chic.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Walter Cordova, General Manager at Fiesta Americana Cozumel All Inclusive
Responded 1 week ago
Thank you very much for this awesome review about your visit, your comments are really important to us and thank you for mention our staff, being one of the best ways to recognized them. We are already looking forward to your next vacation. Warm regards.
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Fiesta Americana Cozumel is the best place to have a good time, relax , eat , staff of hotel are really nice, always willing to serve , the rooms are big and comfortable, beds so nice, big Areas , food is good quality , luxury ,the hotel is a perfect size , you do not have to walk long to go to places, go with family friends or couple is very nice stay.
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Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Walter Cordova, General Manager at Fiesta Americana Cozumel All Inclusive
Responded 2 weeks ago
Dear Lovefur, thank you very much for this awesome review about your visit, your comments are really important to us and thank you for mention our staff, being one of the best ways to recognized them. We are already looking forward to your next vacation. Warm regards.
Read more
PRICE RANGE
$194 - $505 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana cozumel all inclusive hotel cozumel, fiesta americana cozumel dive resort, cozumel fiesta americana
FORMERLY KNOWN AS
Fiesta Americana Cozumel Dive Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
102
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Claim Your Listing Frequently Asked Questions about Fiesta Americana Cozumel All Inclusive
Which popular attractions are close to Fiesta Americana Cozumel All Inclusive?
Nearby attractions include Cozumel Bar Hop (4.4 miles), Santa Rosa Wall (4.6 miles), and Discover Mexico Park Cozumel (2.0 miles).
What are some of the property amenities at Fiesta Americana Cozumel All Inclusive?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Fiesta Americana Cozumel All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Cozumel All Inclusive?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Fiesta Americana Cozumel All Inclusive?
Yes, free parking is available to guests.
What are some restaurants close to Fiesta Americana Cozumel All Inclusive?
Conveniently located restaurants include Half Senor Frogs, Bubba Gump Shrimp Co., and K'ooben Laab.
Are there opportunities to exercise at Fiesta Americana Cozumel All Inclusive?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Fiesta Americana Cozumel All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Cozumel All Inclusive offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fiesta Americana Cozumel All Inclusive?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Fiesta Americana Cozumel All Inclusive?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (4.9 miles).