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Cozumel Palace

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3,403 Reviews from our TripAdvisor Community

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Showing 3,252: English reviews
Durham, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was on the 5th floor, concierge level. It had top quality bath products. The view of the ocean and the endless pool was incredible. The hammock on our balcony was a nice touch. The huge Jacuzzi in the center of the room, yes with a view of the ocean, was magical. From the moment we walked in we... More 

Helpful?
Thank Michele F
Wisconsin
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Two of us traveled, myself and my 16 year old daughter to the Palace August 4-8, 2016. We have stayed in Cozumel numerous times; this was our first stay at the Palace. We booked through Delta Vacations, had a smooth trip and an easy 10 minute ride to the hotel. The hotel is in a great location, a 10 minute... More 

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Thank Cindy M
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

As soon as we walked into our room, my boys (10 and 7), were in awe with the view and most of all, the jacuzzi in the middle of the room. We thought it was odd to have it next to our bed, but the boys didn't mind it at all, they got to use it quite often. We stayed... More 

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1 Thank Veronica A
Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 5th trip to Cozumel Palace and we'll continue to keep coming back! The staff is great, seem genuinely happy, and clearly care about their guests. The food is above average for all-inclusive options and they provide a reasonable range of options to enjoy over multiple days. The activities and shows are entertaining and the snorkeling at the... More 

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Thank Guthrie T
Curitiba, PR
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is definitely one of the best hotels I have ever stayed. Staff is so friendly - shout out to Francisco (our waiter by the pool) and Maria (who did the best crepes during breakfast). We were a little disappointed with our view, we were on the second floor, so not the best view of the hotel. And with the... More 

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Thank VeraWB21
New Hampshire
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed on Coz probably twenty times over the years and the Cozumel Palace is definitely a step above in quality. So many of the AI's have restaurants that no matter how much they try, they just fall short - but not so with Cozumel Palace. First of all, you don't have some lame excuse about not being able... More 

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2 Thank thxsparrow
Des Moines, IA
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

My family of 4 - 2 adults, 14 year old, and 4 year old - spent 4 nights/5 days at Cozumel Palace in August. We followed our stay with 4 nights/5 days at Beach Palace in Cancun's hotel zone. I wanted to snorkel and dive in Cozumel and then have beach time in Cancun. We found the island and the... More 

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Thank CheapTravel
1 review
4 of 5 stars Reviewed 1 week ago

The first time ever for my children and spouse to travel outside of the U.S. The Airport in Cozumel is easy to traverse and the employee's are friendly. We felt very welcome. I recommend converting some money to pesos before stepping foot on the island as a taxi fare is far less expensive in pesos. The hotel is everything that... More 

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Thank Heather B
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I do Ironman Mexico in Cozumel almost every year over Thanksgiving weekend for the last 10 years. And the athletes who know what they are doing book there early so as to get into the Cozumel Palace Hotel. Why? It is clean, classy, helpful flexible staff, great food and on the water. My wife demands that we stay there for... More 

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Thank robert j
Carmel, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from our 10 night stay at Cozumel Palace. My husband and I traveled with our two daughters ages 15 and 12. Overall, we loved our stay and here is our review. When we arrived we were checked in promptly and our room was ready. We were greeted with a cold face cloth and welcome drink. The rooms... More 

Helpful?
Thank Mel-Lar
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $313 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#2 Top resorts Hotel in Cozumel
#2 Luxury Hotel in Cozumel
#2 Spa Hotel in Cozumel
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