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Cozumel Palace

Overview
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Av Rafael E. Melgar km 1.5 Zona Hotelera Centro, Cozumel 77600 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit hotel website
Offers from Cozumel Palace
Offers & Announcements:50% off room rate
Hotel deals
About
Description
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning More resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
169
Price range
$347 - $729 (Based on Average Rates for a Standard Room)
Also Known As
Cozumel Palace Hotel Cozumel
,
Palace Hotel Cozumel
,
Plaza Las Glorias Cozumel
,
Palace Cozumel
,
Cozumel Palace Resort
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Nearby
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Reviews & more
4,217Reviews
4,543Photos
427Q+A
100Room tips
Traveler rating
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  • 675
  • 166
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  • 48
Time of year
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  • English
Show reviews that mention
This is the fourth time we have stayed at the Cozumel Palace and it it truly a gem. We go back each year for the amazing island and the reef but what really has us returning is the incredibly warm and friendly staff. From the moment we arrive, Carlos is there to make sure our sta
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This hotel is very good for a rest. Rooms are very comfortable and quiet with a wonderful ocean view. Very well located near everything.
The staff is simply great.
We did appreciate particularly Jairo, a restaurant waiter, who served us what we want before asking for it, at beak
Read more
Response from GM_RivieraZone, Gerente at Cozumel Palace
Responded 2 days ago
Dear Johanne F, Nothing is greater for us than having your preference and your kind recognition. It is certainly remarkable to read the kind comments you are sharing with us, particularly as it is a reflection of the extraordinary service we have. We really believe that our guests' expectations should be not only met but exceeded. We appreciate your feedback and hope to host you again soon. Cordially, Marcos Rojas General Manager Cozumel Palace
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+2
We had an amazing stay at this beautiful resort. The staff was was friendly, hotel was clean, drinks were good (you can ask for premium liquor), nightly entertainment was great, snorkeling right behind hotel, food was good (especially the ham at breakfast). Make sure to stop at
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Response from GM_RivieraZone, Gerente at Cozumel Palace
Responded 2 days ago
Dear Flawinelovers, We sincerely appreciate your comments and your preference in Cozumel Palace. For us, it is quite important to achieve and surpass our guest's expectations. We are glad to know you enjoyed the overall experience and had a fantastic time during your stay, including the eexceptional service from all of our staff. It is our commitment to keep improving to never cease to amaze you. We shall see you soon. Cordially, Marcos Rojas General Manager Cozumel Palace
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We love Cozumel Palace. Martha greeting us to breakfast or dinner puts a smile on our faces always we truely Love her

Pool side service is so efficient with the friendly staff always avaliable. Roger, Emanuel(and his sweet smile)_ and Heri are some of our favorites.

Entertainm
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Response from GM_RivieraZone, Gerente at Cozumel Palace
Responded 2 days ago
Dear LisaWG33, Thank you for taking the time and writing this fantastic review about your experience at Cozumel Palace. It is amazing to receive our loyal guests everytime they come to enjoy this piece of Paradise and we are certainly pleased to read that during your visit everything was incredible. Here on Palace Resorts, exceeding our guests’ expectations with impeccable service is our most important goal. Our Resort has something for everyone and we are pleased that you have enjoyed the facilities and services that the complex has to offer. We will be honored that you choose us again as your vacation destination. Cordially, Marcos Rojas General Manager Cozumel Palace
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The resort itself is nice and well taken care of. The staff is friendly and helpful. The food was all tasty. The purpose of our trip was to get in lots of scuba diving. With Aqua Safari operating from the dock on the resort, it made for a very laid back scuba vacation.
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Response from GM_RivieraZone, Gerente at Cozumel Palace
Responded 2 days ago
Dear ChrisMFelix, Thank you for sharing how wonderful has been your holiday and for letting us know how goof your vacation was here and that you were truly impressed by the service provided that exceeded your expectations. Your comments have been shared with our staff and this will motivate them on continue providing amazing holidays for our guests. Cordially, Marcos Rojas General Manager Cozumel Palace
Read more
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Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
from our room
View of the pools.
Professional photo exclusively commissioned by TripAdvisorCozumel Palace
The Superior Ocean View Double at the Cozumel Palace
Previous
Are reservations required for all carte restaurants?
No reservations are required, but men do need long pants and a collared shirt for the Italian restaurant
0 votes
My wife and I will be there from 12/15 to 12/22, is it possible to take scuba lessons? If so do we need to schedule them before we arrive?
We have always done it when we arrive but I’m sure you could call ahead. Enjoy,
0 votes
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Sorry, another question is there a beach? I didn't see one?
Dear Kimboagogo2, Please note we have on-site a sandy area with loungers and palm trees right in front of the ocean. Cordially, Karla Corona E-Concierge
2 votes
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Thinking of traveling to this resort for New Years Eve. Will there be a party/dance and if so, what type of music. Taxi: from resort to town?
Dear Kimboagogo2, We kindly invite you to download our incredible app "Palace Resorts". It can be found directly at the play store for your Android and Apple devices, we will post the New Year's Eve activities once the date is coming closer but definitely we will have a party! Cordially, Karla Corona E-Concierge
1 vote
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Hi, we are arriving in a few days and have scuba scheduled for Friday and Saturday. We don't want to bring fins, but will bring our masks. Does the resort lend fins to go out on a dive boat?
Yes, they will provide you fins.
0 votes
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Previous
"Rooms on the right side are more quiet."
"All are ocean view. 3rd floor and up are best"
"All rooms have an ocean view"
"concierge rooms have snacks filled daily, aroma pillows, dvd player, and bigger balconies."
"Be careful with the “Credit” you are given. You still have to pay!"
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