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Cozumel Palace

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3,403 Reviews from our TripAdvisor Community

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Showing 3,252: English reviews
Oxnard, California
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

The unassuming facade when you stop at Cozumel Palace can fool you. Once those glass doors are opened, we stepped into refreshing air conditioning and were met with a cold beverage and flowers. We looked beyond the lobby to the gorgeous view of the infinity pool and the expansive Carribean ocean beyond. Check in was quick, professional and because they... More 

Helpful?
Thank Monica A
Muskegon, Michigan
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our first visit to Cozumel Palace and it will not be our last! This resort hands down has the best staff! We have stayed at all of the other Palace Resorts and most of the Hard Rocks and Cozumel Palace's staff really make their guest feel welcome and go out of their way to take care of each... More 

Helpful?
Thank Janet M
Henderson
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I came here with my two daughter, 23 and 19, and we had a blast. The Resort is top notch. Clean, friendly, and bend over backwards to make you happy attitude. It is really quiet, I do like a little more nightlife. My daughters loved it! Activities throughout the day both in the pool and out. The excursions in the... More 

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1 Thank Benjamin K
Portland, Oregon
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We would like to thank the staff and tour guides for the great time. The resort is beautiful with amazing views from all of the rooms. If you like venturing out, it's close to shopping and restaurants in town. We loved being able to snorkel off the resort but did not care for the hours of operation. The life guard... More 

Helpful?
Thank christinefee33
Texas
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This all-inclusive is a fabulous place to stay when on Cozumel Island. Near the main section of town, you're five minutes in either direction to anything and everything. The 4 or 5 restaurants they have on the premises are terrific with great food and impeccable service. Being an all-inclusive, with option to buy-in, you’re given credits to take advantage of... More 

Helpful?
Thank CMPTexas
Virginia Beach, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This place is great. Walking distance to shopping, swimming w/ the Dolphins. This place also does a theme night almost every night. My wife & I went one year & when we returned the next they remembered us. They are very pleasant & accommodating. It only takes minutes to get down to the pool, the rooms are beautiful. The pics... More 

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1 Thank pissedoff01
Trevose, Pennsylvania
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic Hotel, the service was impeccable. Everyone was friendly, happy, and attentive to all of our needs. Francisco made a point to remember our favorite drinks, and always kept an eye on our group! All of our rooms overlooked the pool and the water, with a personal hot tub, a balcony, a lovely sitting area w/beautiful wood furniture & faux... More 

Helpful?
Thank Karen J
Newark, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Resort staff were all very courteous and attentive to our every need. Eddie is the best poolside server!! You can visit there other location for the day with all the same amenities...A lot of pool activities.

Helpful?
Thank Doziersgreat8
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was a family trip of 6. Parents with 3 adult kids and a 17 year old. 4 of us were Scuba divers 2 were not. The Cozumel Palace is an all inclusive resort. The food was well above average, the resort was kept perfectly clean and the staff was exceptional. Bottled water everywhere . We were well taken care... More 

Helpful?
1 Thank Elizabeth T
Oklahoma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel, super friendly staff, wonderful reefs right by the pool. It was just the perfect vacation, we can't wait to go back. As other reviews mentioned, there is no beach area at this hotel. But if you like to swim, you will enjoy the reefs way more than a beach.

Helpful?
Thank VL_90
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $313 - $626 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#2 Top resorts Hotel in Cozumel
#2 Luxury Hotel in Cozumel
#2 Spa Hotel in Cozumel
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