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Cozumel Palace

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3,354 Reviews from our TripAdvisor Community

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Showing 3,208: English reviews
San Diego, California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

How can you not like this place! Booked an ocean view suite, and the view and the room are phenomenal! Service at the bars, restaurants, room service, could not be better. Included drinks are top shelf, don't order a rum and coke, order a Havana Club and coke!!! Use it people, seen many not doing this... They say reservations at... More 

Helpful?
Thank simhai
Maryville, Tennessee
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great visit. The hotel was lovely and the food excellent. There was a good variety and the staff was very attentive. The rooms were large and each had a deck with a hammock and a view of the water. Roger kept us supplied with drinks and water at the pool, and Martha, Brian, Cesar, and Luis Angel... More 

Helpful?
Thank suzbeard
Iowa, Louisiana
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Staying at Cozumel Palace is like coming home for us. We have been coming here since it was Plaza Las Glorias. The people there are warm and gracious. They always greet you with a genuine smile and go out of their way to please you. Of course we have our favorites, but they deserve to be that. They wait on... More 

Helpful?
Thank 1952blueeyes
Level Contributor
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Awesome time! Great service! Heri and Arian were so amazing! Best server and bartender! They treat you like a friend! They work so hard! Everything was clean and food is the best through the pool! Small and intimate! All the workers work so hard to make sure you have everything! Raul is another awesome bartender and treat you so well.... More 

Helpful?
Thank Krystina D
Hong Kong, China
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The room is big and clean and has a nice Jacuzzi. The staff is friendly and helpful. The dive shop is nice but could not accommodate last minute additions, a night dive, or a special trip to the Devil's Throat. You won't have a problem if you're traveling with more then four divers but I was not. There are plenty... More 

Helpful?
Thank Casey W
Iowa
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 4 night girls getaway. This was my 2nd time at CozP. Arrived at resort at 1:00 pm - one room was ready, one was not. Second room was ready by 3:00 pm. Enjoyed lunch and the pool while we waited. Rooms were great - fridge fully stocked with Bud, Bud Light, Corona, Coke and Pepsi products,... More 

Helpful?
1 Thank kea6129
Philadelphia, Pennsylvania
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Playacar Palace for a week, and popped over to Cozumel for the day to check it out. It seems like a nice, quiet place, but must smaller than the other Palace properties. Which can be a good thing if that's what you're looking for. There is snorkeling right off the property (there's a dock with a ladder... More 

Helpful?
Thank pauli B
Gilmer, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We love Cozumel Palace. We have been there several times and this time took our children. I felt very comfortable taking our small children who had a great time and the staff showered them with attention. This resort has been recently redone and is very nice and up to date. The beds were comfortable as always. The spa is very... More 

Helpful?
Thank Robin S
Boonton, New Jersey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the first time in my life I have ever been disappointed with a hotel iike this. Cozumel Palace is located in Cozumel but HARDLY a palace. The place is TINY!!!! it has no beach, (heaven for people who like to snorkel but hell for those who like to walk on the beach). The front desk is a disaster... More 

Helpful?
2 Thank Michelle M
Murfreesboro, Tennessee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Cozumel Palace is our home away from home. We absolutely love this place. The staff is so friendly and welcoming each time we return. This past year my husband had to leave unexpectedly and return back to the states for a funeral. My son and I stayed the rest of our trip and felt totally safe and well taken... More 

Helpful?
Thank Shannon0904
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $318 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
#2 Luxury Hotel in Cozumel
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