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Cozumel Palace

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3,420 Reviews from our TripAdvisor Community

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Showing 3,267: English reviews
Truro, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Booked a room with twin beds but when I arrived was told that there were no more rooms with two beds left. Was therefore provided with a roll away bed which meant that we could not use the lounge area as this is where the bed was put and also it was a bit difficult to access the balcony door.... More 

Helpful?
Thank Rosemary H
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The best room!! Best food & service!! Great location!! Highly recommend!! We have view of the beach! All the stuff to snorkel with!! A show ever night!! Fast room service if you want to eat in your room! Great menu!! Happy Happy

Helpful?
Thank Rusty H
Knaresborough
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel for the Triathlon World Championships held in Cozumel, the hotel was great! First impression was that the room was just starting to look a tiny bit worn around the edges but this is really the only thing that was the only very slight downside. Everything else was great. There are four restaurants to choose from all... More 

Helpful?
1 Thank APKnaresborough
Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastic. Before going i read the negative reviews and having now been there for a week I cannot believe that anyone would write anything negative at all!! The hotel, the staff, the food- everything is excellent. A spacious bedroom with hot tub, x4 litres of spirits, a well stocked minibar restocked daily, sea view from balcony...all perfect. A choice of... More 

Helpful?
Thank 212mike
Middletown, New York
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I thoroughly enjoyed a recent trip to this welcoming resort. It was our second time staying there and the staff couldn't have been nicer. We were celebrating my wife's birthday on one of the last days of our stay, and they went out of their way to make it very special for her. If you are looking... More 

Helpful?
Thank kwe2351
Houston, Texas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff here are probably the most accommodating and friendly I have run into in my world travels. For that reason they get 4 stars. The television in my room needed to be replaced twice in three days, I ordered chicken nachos and that's what I got some pieces of chicken on chips with Velveeta, no jalapenos, no tomatoes, no... More 

Helpful?
Thank Mel and Margare... G
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My wife and daughter have been scuba diving for years together. I can't dive, I get sick just looking at swells. Our new son in law, a surfer and ocean lover had never been diving. He completed his book work at home and we traveled to Cozumel Palace for him to get certified and dive his heart out. The instructors... More 

Helpful?
1 Thank David M
Tulsa, Oklahoma
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We return to Cozumel often to enjoy the scuba diving and our favorite place to stay in the Cozumel Palace. It is an all-inclusive hotel. The food choices are wonderful for breakfast, lunch and dinner. The hotel is spotless as they have many employees cleaning throughout the day. It caters more to adults than families with children. The pool area... More 

Helpful?
3 Thank tulsabob2016
Lafayette, Colorado
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just returned from a week at the Cozumel Palace and are ready to return! This was trip number 5 to Mexico and number 2 to Cozumel and was our best stay yet! The service is amazing, the food was great, the beds comfortable and the views fantastic! We went diving 4 of the 6 days we were there and... More 

Helpful?
1 Thank Jodi G
Greensburg, Pennsylvania
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I received a one day pass and $200 resort credit. We thoroughly enjoyed our visit. The service is over the top, especially Roger and Janet poolside. We do intend to return for a week stay with family.

Helpful?
Thank Gabrielle T
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $313 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#2 Luxury Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
#2 Spa Hotel in Cozumel
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