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Cozumel Palace

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3,361 Reviews from our TripAdvisor Community

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Showing 3,214: English reviews
Orange, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just returned from Cozumel, Mexico and spent a week at Cozumel Palace Resort. All the attention, food and entertainment was AAAAAA+++++++!!!!!! The Manager Joel at the food court was attentive and friendly. The entertainment at the pool was Awsome! Thanks Gabriel and Staff (sorry for not remembering all names). We will back in 2017!

Helpful?
1 Thank Jo m
1 review
5 of 5 stars Reviewed yesterday NEW

All of the words that have been said about the people who work in this place are true. We've stayed at Moon Palace twice and this is the first time we stay at Cozumel. While the resort itself is pretty limited in terms of selections of foods, activities etc, what makes this resort so great is the people who work... More 

Helpful?
Thank Andrew L
Maryville
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our stay was exceptional, from beginning to end. We were swept into the lobby, offered a damp towel and a cool drink and a carnation, then met with our concierge, Richard, to plan our stay. I can't tell you how helpful, friendly, and kind every staff member was during our stay. Martha greeted with a smile and hug us each... More 

Helpful?
Thank Sara D
Durham
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Just returned from Cozumel Palace. We stayed for two weeks and can't fault the hotel at all. The staff were all extremely pleasant. The hotel is immaculately clean. The food is excellent. Can't wait to go back. If I had one complaint it would be the dive boats are very slow and quite often crowded.

Helpful?
Thank Durham39
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I am actually still here now and decided to keep my review of this place fresh. This is my third time here in a little over a year. The people here remember me. I really enjoy this resort. There is no exact reason why, it is just seems to have just enough ying and yang. Great food and great service.... More 

Helpful?
Thank Vinny V
Columbus, Ohio
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was our fifth trip to Cozumel and fourth all-inclusive. Decided to try the Cozumel Palace based on all the positive reviews. It was by far the nicest resort of all of them. The staff was always pleasant and attentive. The rooms were spacious and beverages always restocked. The food in all the restaraunts was excellent with no need for... More 

Helpful?
Thank dgr5066
San Diego, California
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

How can you not like this place! Booked an ocean view suite, and the view and the room are phenomenal! Service at the bars, restaurants, room service, could not be better. Included drinks are top shelf, don't order a rum and coke, order a Havana Club and coke!!! Use it people, seen many not doing this... They say reservations at... More 

Helpful?
Thank simhai
Maryville, Tennessee
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had a great visit. The hotel was lovely and the food excellent. There was a good variety and the staff was very attentive. The rooms were large and each had a deck with a hammock and a view of the water. Roger kept us supplied with drinks and water at the pool, and Martha, Brian, Cesar, and Luis Angel... More 

Helpful?
Thank suzbeard
Iowa, Louisiana
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staying at Cozumel Palace is like coming home for us. We have been coming here since it was Plaza Las Glorias. The people there are warm and gracious. They always greet you with a genuine smile and go out of their way to please you. Of course we have our favorites, but they deserve to be that. They wait on... More 

Helpful?
Thank 1952blueeyes
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Awesome time! Great service! Heri and Arian were so amazing! Best server and bartender! They treat you like a friend! They work so hard! Everything was clean and food is the best through the pool! Small and intimate! All the workers work so hard to make sure you have everything! Raul is another awesome bartender and treat you so well.... More 

Helpful?
Thank Krystina D
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 1 5, Adolfo Lopez Mateos, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $318 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#2 Spa Hotel in Cozumel
#2 Top resorts Hotel in Cozumel
#2 Luxury Hotel in Cozumel
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