This is the fourth time we have stayed at the Cozumel Palace and it it truly a gem. We go back each year for the amazing island and the reef but what really has us returning is the incredibly warm and friendly staff. From the moment we arrive, Carlos is there to make sure our sta…
This hotel is very good for a rest. Rooms are very comfortable and quiet with a wonderful ocean view. Very well located near everything.
The staff is simply great.
We did appreciate particularly Jairo, a restaurant waiter, who served us what we want before asking for it, at beak…
We had an amazing stay at this beautiful resort. The staff was was friendly, hotel was clean, drinks were good (you can ask for premium liquor), nightly entertainment was great, snorkeling right behind hotel, food was good (especially the ham at breakfast). Make sure to stop at …
We love Cozumel Palace. Martha greeting us to breakfast or dinner puts a smile on our faces always we truely Love her
Pool side service is so efficient with the friendly staff always avaliable. Roger, Emanuel(and his sweet smile)_ and Heri are some of our favorites.
The resort itself is nice and well taken care of. The staff is friendly and helpful. The food was all tasty. The purpose of our trip was to get in lots of scuba diving. With Aqua Safari operating from the dock on the resort, it made for a very laid back scuba vacation.
"Rooms on the right side are more quiet."
"All are ocean view. 3rd floor and up are best"
"All rooms have an ocean view"
"concierge rooms have snacks filled daily, aroma pillows, dvd player, and bigger balconies."
"Be careful with the “Credit” you are given. You still have to pay!"