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Presidente Inter-Continental Cozumel Resort & Spa

Bookit.com$225*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Presidente Inter-Continental Cozumel Resort & Spa
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1,688 Reviews from our TripAdvisor Community

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Showing 1,514: English reviews
Start your review of Presidente Inter-Continental Cozumel Resort & Spa
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Houston, Texas
Reviewed 3 days ago NEW

We had a wonderful five days of family vacation at this beautiful resort. Loved the breathtaking view from the infinity pool, enjoyed snorkeling in front of the resort, and relaxing by laying down on the beach and sitting by the pool. If you are looking for a quiet and relaxing place to unplug yourself, this is the place to be....

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Helpful?
Thank 171eva
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking your time to share your review about your recent stay as it help us to improve our service and quality. I'm glad to hear you enjoyed relaxing by the pool and that you received a great service from our staff. We will look forward to welcome you here at Cozumel paradise once more. Best...

Brookfield, Connecticut
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

This was our 24th stay at the Presidente. We have enjoyed visiting this property year after year and seeing the familiar faces of the overly attentive staff and the improvements being done over the years. HOWEVER, the most spectacular changes have been made to really make this property stand out. A beautiful infinity pool adjacent to the beach has been...

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Helpful?
2Thank drmark77
About Hotel's Favorite Review
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your loyalty and for sharing your comments with us. I'm glad to hear you enjoyed your stay and that you liked our renovations. We look forward to welcome you once more. Best Regards, Henry Walther Regional Director

London, United Kingdom
Reviewed 6 days ago NEW

Just returned from a fantastic 10 day stay, great hotel, amenities and staff. Would highly recommend. Special mention to Luis who was such a welcome face at breakfast every morning, I hope the hotel appreciates his warm, efficient and professional service just adding that special touch to a great trip.

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Helpful?
1Thank meldrum6
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your preference to our hotel. I will like to thank you for sharing your review about your recent stay. I'm glad to hear you enjoyed your stay with us and that our staff and Luis provide you a good service. We certainly look forward to welcoming you back. Warm Regards, Henry Walther Regional Director

Reviewed 1 week ago via mobile

This place is exquisite. Beautiful. Great amenities. Fantastic service. I always meet wonderful people here. Snorkeling , diving, jet skis, tennis and excursions great infinity pool with cabana beds all around. Five Star+

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Helpful?
Thank Paula R
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I will like to thank you for your preference and for sharing your review with us. I am very glad to hear that you enjoyed your stay with us. We certainly look forward to welcoming you back at Cozumel Paradise. Regards, Henry Walther Regional Director

Muskogee, Oklahoma
Reviewed 1 week ago

Rooms very nice, updated in all areas, pool is now great. Resturants now updated with new menus, very good offering. Beech is the best in Cozumel. nice chairs and shade from umbrellos. Pool has nice beds with shade

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Helpful?
1Thank stevet7160
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for taking your time and writing your review of our hotel. I am pleased to hear you enjoyed your stay with us. We hope to see you again soon! Sincerely, Henry Walther Regional Director

New Braunfels, Texas
Reviewed 1 week ago

This resort, the people, the beach, that water, the food, they were all over the top. The only thing negative I can possible say was at times our room was a little warm, but we asked for a fan and received one right away so problem solved. Even the complimentary toiletries were of great quality. We will definitely go back...

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Helpful?
Thank Mandy N
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your feedback with us, I'm glad to hear that our staff solved your problem quickly and that you enjoyed your stay with us. We hope to see you once more at this "su casa" in Cozumel. Best Regards, Henry Walther Regional Director

Vail, CO
Reviewed 2 weeks ago via mobile

Cozumel is a diving destination, but if you like to see hundreds of fish while floating on the surface, El Presidente is the place to stay. The staff is warm & gracious and happy to bring you a pina colada as you relax under a palapa on the beach. Rooms are well appointed and the breakfast buffet is muy bueno!

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Helpful?
Thank apresvous
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your review about your recent stay with us. I'm glad to hear that our staff made your stay comfortable. We look forward to welcome you once more. Best Regards, Henry Walther Regional Director

Pretoria, South Africa
Reviewed 2 weeks ago via mobile

Excellent service. From Glendy at reception to Adriana, Antonio, and Jhonni at the concierge desk, and the wonderful Jose Valente at the bell desk, the Intercontinental Presidente Cozumel made us feel like VIP guests from start to finish. Considering it was all booked on a combination of rewards nights for our main room and Ambassador weekend certificate they could have...

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Helpful?
Thank TravelingMarLa
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us and for writing your review about your recent stay. I'm very glad to hear that you enjoyed your stay with us and that our staff was friendly and helpful. We certainly look forward to welcoming you back in a very near future at Cozumel paradise. Kind Regards, Henry Walther Regional Director

London, England
Reviewed 2 weeks ago

I came to Cozumel to do some scuba diving - the scuba guys I used recommended a number of hotels where they could pick me up from the hotel pier, this being one of them. Since I did not know my way around or speak the local language I booked here, and boy did I not regret it. The staff...

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Helpful?
Thank Hakf
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I will like to thank you for your preference and for sharing your comments with us as it helps us to improve our services. I'm very glad to hear that you enjoyed your stay with the care of our staff. We certainly look forward to welcoming you back. Warm Regards, Henry Walther Regional Director

Houston, Texas
Reviewed 3 weeks ago via mobile

First class charm! This is a wonderful hotel with personable, warm, attentive service. The rooms are clean and very nicely decorated. The beaches and bars are exquisite. Non assuming yet the very best.

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Helpful?
Thank scarlettcollings
Henry W, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Regards from sunny Cozumel! Thank you for taking the time to share your comments with us. I am very glad you enjoyed you stay with us, we look forward to seeing you again. Regards, Henry Walther Regional Director

Questions? Get answers from hotel staff and past guests. Ask a question

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Alfreda di Roma
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $221 - $600 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from Presidente Inter-Continental Cozumel Resort & Spa staff and other travelers.
81 questions
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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“south side upper level good view”
stevet7160, 1 week ago | Read review
“If you can afford it - ocean view is going to be SO worth it. Do it!”
  • renovated ocean view room
Hakf, 2 weeks ago | Read review
“If you must stay here, get an ocean view suite 5200-5220 on the second floor”
Bellemarie49, 4 weeks ago | Read review
“2000 series room facing the beach, or for very quiet facing the courtyard”
drmark77, 4 weeks ago | Read review
“Any of the beach front options”
S9503HFmartinf, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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