We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Presidente Inter-Continental Cozumel Resort & Spa

Certificate of Excellence
Hotel website
Hotel deals
Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Special Offer
Save on Hotel Packages!
Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Presidente Inter-Continental Cozumel Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,488 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,362: English reviews
Level Contributor
199 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

We've been staying at this hotel yearly for the past 12 yrs. We've seen this hotel through hurricanes and at its very best. We arrived July 8, 2016. For the most part our 9 day stay was excellent and the areas that have been remodeled were beautiful. Customer service and attentiveness to our needs and concerns were addressed by Iliana... More 

Helpful?
1 Thank akdeepdiver
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here from July 15, 2016 to July 19, 2016. It seems like half of the resort's room were still under construction/renovation. As such, we were stuck in an old room even though we requested to be upgraded multiple times only to be told they were full. They said that construction should be done in about 2 months, so it... More 

Helpful?
Thank Moky C
San Francisco, California
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This fantastic resort just re-opened after an extensive remodel. Actually, one wing is still being remodeled as of this writing. We were here for two nights and wished we had stayed 3-4. Staff are very nice and professional. Three restaurants on-site offer excellent food and service, two with great ocean views. The pools are beautiful, with extended sun decks beautifully... More 

Helpful?
1 Thank ivansamuels1
Level Contributor
95 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Let me preface this by saying that if this hotel advertised itself as a 4 star hotel, this would be a 5 star review. Also, I realize the hotel just recently re-opened after a 2 month renovation so I am certainly not knocking that. The hotel itself is beautiful - I had booked a large ocean view room and was... More 

Helpful?
1 Thank David W
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

5 visits so far, and each one is better than the last. A chic oasis tucked away from downtown, which rolls up the sidewalks at 9 anyway, that offers everything one would want in a 5 star resort on this peaceful island. None of the pretense of a Four Seasons, just gracious service, outstanding food, impeccable rooms, and privacy when... More 

Helpful?
2 Thank Dave C
New York City, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2016

I like this hotel. Its well situated far from the cruise ships and has its own stretch of water and sand. There are 3 legitimate places to go snorkeling and there is fair diversity of aqua life just around the hotel. The water can get rough though but not bad for not having to leave the hotel. We like the... More 

Helpful?
2 Thank rosslynrat b
Saint Paul, Minnesota
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 28, 2016

Presidente is the only resort I have found that has fabulous snorkeling right off the beach. Rooms were comfortable and clean, the food was great and the service exceptional. We intended to go off property as it is not all inclusive and it was just too easy to stay there, have great meals, drinks and sunsets.

Helpful?
4 Thank Susan T
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I would like to thank you for your preference to our hotel, and for your comments. We will be waiting for your next visit, Kind Regards, Andres García Ricard General Manager More 

Peoria, Illinois, Usa
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 22, 2016 via mobile

The first two visits (all within the past year) got five stars hence the third. Maybe our expectations were too high as this time fell flat. Mainly we hoped in high season there would be more entertainment offerings. There was a kids movie on a Sunday but that was only difference. After dinner there's literally nothing to do- which is... More 

Helpful?
4 Thank Karen H
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us once more and your reviewing us about your stay. Our goal is to make your stay pleasant so we really appreciate your review in order for us to improve our service. We hope you visit us once more in order to redeem our Resort and you can enjoy a pleasant stay with us.... More 

Vero Beach, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 21, 2016 via mobile

Yes, it's 15 minutes from town and that's the beauty of it. This property has everything we expected and more. We didn't want or need to leave our entire stay. Perfect experience from beginning to end! If you want to scuba one of the world most beautiful reefs, this property is a must try!

Helpful?
1 Thank nrgoetze
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us and posting your review about your stay with us. I´m glad that you enjoyed your time at our Resort! Kind Regards, Andres García Ricard General Manager More 

Murfreesboro
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 16, 2016

A beautiful property a couple of miles outside of Cozumel right on Paradise Reef. We paid extra to upgrade from an ocean view to a beach front superior ($100 more/night).....can't say if it was worth the money but we enjoyed it. The ground floor room and private patio were very comfortable with beautiful views, a private hammock, and about 10... More 

Helpful?
2 Thank BigBake
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I would like to thank you for your preference to our hotel, and for your comments. We are glad you enjoyed your stay. We hope you visit us once more, Kind Regards, Andres García Ricard General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,327 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1159)
Viewed
Room/Suite (198)
Viewed
Bathroom (28)
Viewed
Hotel & Grounds (180)
Viewed
Pool/Beach Area (234)
Viewed
Dining (125)
Viewed
Business Center/Function Rooms (4)
Viewed
View from Room (73)
Viewed
Family/Play Areas (6)
Viewed
Other (311)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (168)
Viewed
Room/Suite (50)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (19)
Viewed
Dining (18)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (25)
Viewed
View from Room (3)
Viewed
Other (49)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cozumel hotels
3.0 mi away
Cozumel Palace
Cozumel Palace
#2 of 52 in Cozumel
4.5 of 5 stars 3,352 reviews
0.9 mi away
Fiesta Americana Cozumel All Inclusive
0.9 mi away
The Explorean
The Explorean
#1 of 52 in Cozumel
4.5 of 5 stars 204 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Secrets Aura Cozumel
Secrets Aura Cozumel
#14 of 52 in Cozumel
4.0 of 5 stars 2,681 reviews
7.0 mi away
Iberostar Cozumel
Iberostar Cozumel
#11 of 52 in Cozumel
4.0 of 5 stars 4,266 reviews
1.3 mi away
Grand Park Royal Cozumel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $229 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, IHG, Booking.com, Expedia, Hotwire, Cheap Tickets, Travelocity, Hotels.com, Agoda, Priceline, Despegar.com, Odigeo and Jetsetter so you can book your Presidente Inter-Continental Cozumel Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay