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Presidente Inter-Continental Cozumel Resort & Spa

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Presidente Inter-Continental Cozumel Resort & Spa
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1,506 Reviews from our TripAdvisor Community

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Showing 1,373: English reviews
Brooklyn, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I just finished our 6th visit to El Presidente in the last 5 years. Usually we stay for a week but we stretched it to 10 days this time and we loved it. And I say this in spite of the fact that they are still in the process of a major renovation. We stayed in a... More 

Helpful?
1 Thank Martin F
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, I would like to thank you for taking the time to share your comments about your recent stay. Our goal is to make your stay memorable, so I´m glad that Octavio our F&B Manager and our staff took good care of you and your wife. I´m also pleased that you enjoyed your Reef Room and our new infinity... More 

UK
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This was my first stay at this hotel but will be my firm choice from this point on when in in Mexico City. The views across the park are very special especially from the club lounge. Staff are very attentive and welcoming. The gym equipment is very extensive and very new. This is one of the nicest club lounges that... More 

Helpful?
Thank stephens1st
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us and for taking the time to share your comments. Regards, Andres García Ricard General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

we loved this hotel and certain aspects: 1. great design of beach, pool, docks 2. good snorkeling from property -loved the ladder and deep put ins. 3. comfy rooms and beds 4. good poolside service and amenities My only comment is the room was quite a hike from the front desk, and the A/C never really cooled the room past... More 

Helpful?
Thank David W
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest Thank you for sharing your review about your stay, your comments always help us in order to improve our service. We certainly look forward to welcoming you back. Regards, Andres Garcia Ricard General Manager More 

Chicago, Illinois
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at thie Presidente on two different occuassions. My most recent visit was this past January, 2016 and opted to stay in one of the beach front rooms. While the room was more expensive than staying on the fourth floor of the hotel, it was the perfect experience. There were two bathrooms. One inside and the other one... More 

Helpful?
1 Thank ROB_DIANA_LEO12
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for posting a review about your stay. We are glad you enjoyed your time at our Resort this past January. We hope you can visit us now that we have done the remodel to the beach front rooms, pool, the new Le Cap Restaurant among others, I know you will enjoyed them very much. Kind Regards,... More 

Omaha, Nebraska
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at the Presidente literally the day the hotel re-opened after a couple of months renovation. I do not know what the resort looked like before....but the after results were awesome. We were greeted by Iliana and shown to our amazing ocean front suite with a private pool. Yep, a private pool! We were traveling with our two young... More 

Helpful?
2 Thank Amy B
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for posting about your recent stay right when we re opened. I´m glad Iliana our Font Desk Manager and our staff took good care of you and your family. We like to pamper all of our guests and for the kids we create unique experiences with the “In room tent camp" so they feel special to,... More 

Mexico City, Mexico
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This used to be the perfect combination of hotel and diving activities. For some reason, it has been redesigned for everybody except scuba divers. From "horrendous" to "incomprehensible", opinions go only one way. They have condemned their principal deck to put luxurious roman beds, forcing divers to use a small deck where people have lunch or dinner. The dive shop... More 

Helpful?
6 Thank JAXINMEXICO
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you posting a review about your recent stay. Kind Regards, Andres Garcia Ricard General Manager More 

New York City, New York
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the Hotel has recently had a major make over restaurants all re done and all were wonderful the Reef rooms with ocean view are one of the best rooms and location I've ever seen They open directly out to the beach which is perfect the pool areas and multiple seating options are very cool I cant wait to go back

Helpful?
1 Thank snnop
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Regards from sunny Cozumel! I would like to thank you for taking the time to share your comments about your recent stay. I´m glad to know that our staff made your experience very pleasant. We will be waiting for your next visit. Kind Regards, Andres Garcia Ricard General Manager More 

Central
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You get the best of Mexico here. Good beach area (not the best) but swimming and snorkeling right outside the rooms is awesome. Authentic mexican feel with well kept rooms and grounds. Rooms are huge and authentic. Food was pretty good. Although we rented a car and traveled the island so we didn't eat too much on the property. There... More 

Helpful?
1 Thank UtopiaCentral
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing us and for taking the time to share your comments. I´m really glad you enjoyed your time with us snorkeling and our Restaurants. We will be waiting for your next visit. Kind Regards, Andres García Ricard General Manager More 

Lake Forest, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Over the course of 11 years, we have been here 3 times, both as couples and also with our children. It is a slice of heaven with amazing service. They're renovating now and I can only imagine how much better it will be. Highly recommend!!! Beach is beautiful and food is fantastic. Very clean and perfect maid service. Can't say... More 

Helpful?
1 Thank momofblonds
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear guest, On behalf of all our staff I would like to thank you for posting your review. Hopefully you we can see you once again in a near future. Kind Regards, Andres Garcia Ricard General Manager More 

Vancouver, Canada
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our stay at the Presidente Hotel but felt like they missed the mark on a few areas of service that could have made it an excellent stay. Although I have lived on the island (in the early 90's) and have returned on numerous occasions since moving back to Canada, this was our first time at the Presidente.... More 

Helpful?
3 Thank DeborahBoren
Andres G, General Manager at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest Thank you for sharing your review about your stay, your comments always help us in order to improve our service. Our goal is to make customer's' stay memorable, so I assure you that we take every comment seriously and your comments will be shared for appropriate action. We certainly look forward to welcoming you back. Regards, Andres Garcia... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $220 - $664 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#3 On the Beach Hotel in Cozumel
#4 Luxury Hotel in Cozumel
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