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Presidente Inter-Continental Cozumel Resort & Spa

Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
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  • Discover Mexico Cozumel Park
    0.5 mi
  • 4 star hotel
  • Free Wifi
Reviewed 3 days ago
Long weekend in January 2017
My wife and I went down for a long weekend over the MLK holiday... more
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1,596 Reviews from our TripAdvisor Community

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Showing 1,436: English reviews
Illinois
Reviewed 3 days ago NEW

My wife and I went down for a long weekend over the MLK holiday for a short honeymoon. Spent 3 nights. Absolutely a 5 star hotel all the way around from check in to check out. They upgraded our room because it was our honeymoon. We had a copy of our wedding license. Beautiful resort property. Outstanding service in the...

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Thank siriustraveler2016
Reviewed 4 days ago NEWvia mobile

We traveled as a family (2 adult children) and spent 3 nights. Wish it was a longer trip. There are many renovations being done right now (mid January), so one of the restaurants is closed, but wasn't a big deal. This property is just wonderful. One of the few resorts with areas of beach that are not rocky. Decent snorkeling...

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3Thank akreiger
Reviewed 6 days ago NEWvia mobile

We travel a lot to different parts of the world ...mostly on scuba quests. We chose this resort due to the great reviews & close proximity to NYC .. it's an easy flight into Cancun & a short hop over flight to cozumel. We grabbed a cab in front as posted by other reviewers since cabs cannot go into airport...

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2Thank Mymartini13
Austin, Texas
Reviewed 1 week ago

We arrived at the hotel finding many improvements, which were amazing! The entire staff went above and beyond. REYES, was beyond helpful and friendly to our family including my 4 year old (Cold Coconuts was his favorite!) We never had a bad meal, from the beach bar to the restaurants...delicious. Our entire family can't wait to visit the hotel again...

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2Thank jake20122017
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your preference! I would like to thank you for taking the time to share your comments about your recent stay, as well I'm very glad to hear that you and your family enjoyed our Resort. We will be waiting for your next visit to Cozumel. Kind Regards, Andres Garcia Ricard General Manager

Reviewed 1 week ago

What a wonderful stay we had at this special resort! Everyone from the cleaning staff, restaurant waiters, dive instructor, pool attendants... all the way to the General Manager were exceptionally gracious and helpful. The property itself is very private and has miles (?) of beachfront. It's on the west side of the island which provides a calm ocean compared to...

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Helpful?
Thank Stephanie W
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear guest, First of all, I will like to thank you for taking the time to share your review about your recent stay at our Resort. I'm very glad to hear that you spent a wonderful stay with us and our staff, especially Ileana and Sergio, were of great help to make your stay even better. Thank you for your...

Reviewed 1 week ago via mobile

We visited with my two young children and some extended family for eight days, and had a wonderful time. The property is immaculate, great beaches, excellent off beach snorkeling, very good restaurants and extremely helpful and friendly staff. Note that I am a Spire Elite and Ambassador member of IHG and travel extensively, so I have many reference points and...

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1Thank Ron L
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, First of all I will like to thank you for taking your time and sharing your comments with us. I'm very thrilled to hear, you had a pleasant stay at our Resort and that our staff treated you very well. Our goal is to make your stay pleasant so I'm very glad we achieved that. Thank you for...

Boulder, Colorado
Reviewed 1 week ago via mobile

Beautiful hotel located outside the 'strip' but close enough to jump in taxi for $8: no hotel shuttle available. Grounds are well-kept, beach is clean and very accessible for swimming AND snorkeling. Buffet not so great, but food off of menus very good. My room was a 'reef' room and was beautiful right on the beach with private 'courtyard' with...

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1Thank cjc519
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us about your recent stay. I'm very glad that you enjoyed your stay at our Resort. We hope you to see you once more. Regards, Andres Garcia Ricard General Manager

Shawnee, Kansas
Reviewed 2 weeks ago via mobile

We have returned stay after the remodel. Rooms are amazing. Food is fantastic at new beach restaurant. Staff are so friendly and attentive. This is one of the cleanest hotels I have stayed in. We are in 2111 beach room. Well worth the money. You have a nice large porch with couch. Best place to stay in Cozumel. Wifi extends...

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1Thank Rockchalk91
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear guest, Thank you for your preference at our Resort! I'm glad you enjoyed your stay with the care of our friendly staff. We look forward to welcome you once more in a near future. Warm Regards, Andres Garcia Ricard General Manager

scottsdale, az
Reviewed 2 weeks ago

We came back to Presidente having visited in March 2014. This last visit was just after Christmas. I joined IHG again to get the immediate upgrade and while we did not get upgraded to an ocean front, first level room with outdoor patio and hammock, we did get upgraded to a large, beautiful ocean view suite -- huge room and...

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3Thank andysmom
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, I would like to thank you for your preference to our hotel, and for sharing your comments with us. I'm very glad you enjoyed your stay here. We look forward to welcoming you once more at our Resort! Regards, Andres Garcia Ricard General Manager

San Diego
Reviewed 2 weeks ago

This recently renovated hotel is stunning. Best hotel on the island in terms of rooms, staff, food, and overall service. We loved our modern room with local artistic touches. The staff is truly impeccable, always friendly and helpful. Scuba diving is top notch. Restaurants are delicious and reasonably priced for the global market. Couldn't ask for anything more. We will...

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1Thank CTDub
Andres G, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments with us, they are really important to us in order to improve our service and give you a great service next time. I'm very glad you enjoyed your stay with us! We hope to see you back once more at our Resort. Best Regards, Andres Garcia Ricard General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
No photo provided
Alfreda di Roma
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $276 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travelers have asked, with answers from Presidente Inter-Continental Cozumel Resort & Spa staff and other travelers.
64 questions
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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room numbers starting in the 2100s”
 of 5 bubbles siriustraveler2016, 3 days ago | Read review
“Ocean View”
 of 5 bubbles jake20122017, 1 week ago | Read review
“Ocean view suites are the most private and some have a private jacuzzi.”
  • Zafira Suite living room
  • Zafira Suite pool
 of 5 bubbles Q846JEstephaniew, 1 week ago | Read review
“We stay in room 1119 a mess..”
 of 5 bubbles funtaina25, 3 weeks ago | Read review
“Ocean view (2nd floor) or Front (ground w terrace). North side is best for snorkeling”
  • terrace in front - sea swimming right in front
 of 5 bubbles gerrythetravelhund, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question