Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Enjoy an oasis of tranquility on the largest private beach on the island, with white sand and crystal clear, sargassum-free waters. Take in panoramic views of the Caribbean from the comfort of your room. Explore Cozumel's beautiful coral reefs and marine life at our on-site dive center or feel refreshed at our spa. If you're travelling with your family, enjoy all that this family-friendly five-star resort has to offer, while the children are entertained by our professional staff.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
4.6 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The InterContinental Presidente Cozumel Resort Spa is often cherished for its serene and opulent ambiance, strengthened by majestic views and nighttime fire pits according to guests. While the rooms are generally applauded for their comfort and modern conveniences, some visitors suggest updates are needed. The service at the resort earns high marks for staff attentiveness and professionalism.
Cleanliness is another standout feature, with guests lauding the pristine condition of the facilities. The resort's prime location is perfect for memorable events and getaways, and the amenities, including diverse dining options, pools, and a renowned dive shop, are frequently commended. Opinions on value do vary; some guests feel dining costs are high, whereas others believe the experience justifies the price.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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We just returned from a gorgeous stay and will forever be a bit spoiled by the kind & attentive service from the staff in Cozumel! We were instantly greeted to help with our luggage after a long, delayed flight and a cool washcloth and pineapple refresher at check-in. We stayed in a Premium Ocean View Room, and were delighted by the views, cleanliness and the comfort of the bed and pillows (plus the goodies in the fridge, etc). We booked the over the water cabana's easily with the concierge, and there were also options for pool cabanas. It was a great value for both, cost included a healthy food/beverage credit for the day... it's SO worth it. The morning breakfast later in the morning seemed more peaceful than the earlier time of 8am or 9am, but all was delicious. We ate at the beach side restaurant, Le Cap, and they always fixed us a great ceviche that was cold and tasty. Faro Blanco was a treat too, but we do recommend to make reservations. Mojito's were awesome, Lobster was in season, so we enjoyed that, plus a Lobster Risotto. Service again was a delight! We were there the last week of January, and had no troubles finding loungers at the pool, or at the other 3 beach cabana spots on the property. My favorite? The snorkeling off shore! We brought our gear with us and rented noodles for $5 dollars a day to be safe for endless floating and snorkeling, and the fish were abundant, and the sea plants were breathtaking. Scuba Du is onsite for discovery dives/lessons as well, and they were awesome too! Overall, we wanted a vacation that felt luxurious and honestly, that we were going to be spoiled a a bit by the service of a nice hotel and wanting to fully recharge, and this blew us away. Great job to the crew of workers who made this a wonderful trip to start of 2025 and one to remember!
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Date of stay: January 2025
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Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Feb 5, 2025
Dear Jillr, Thank you so much for sharing your wonderful review! We’re absolutely delighted to hear that your stay with us in Cozumel was everything you hoped for and more. It’s heartwarming to know our team’s attentive service made such a positive impact, from the refreshing welcome after your long journey to the thoughtful touches in your Premium Ocean View Room. We're thrilled you enjoyed the over-the-water cabanas, delicious dining experiences at Le Cap and Faro Blanco, and of course, the incredible snorkeling right off our shores. Your kind words about our staff’s hospitality and the overall atmosphere truly mean the world to us. It was an absolute pleasure to be part of your memorable start to 2025. We can’t wait to welcome you back for another luxurious and relaxing getaway soon! Warmest regards, P. Beaury Regional Director.
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This resort is wonderful! The property is beautiful, and each facility is luxurious. The beds were plush, comfortable, and stylish. We were upgraded to a premium sea view room, which made the trip even more special for my birthday.
Poolside service is some of the most attentive I've ever experienced. It was like I simply had to imagine an aperol spritz and one would appear like magic. The mixed ceviche by the pool was also phenomenal, and comes with chips + salsa. I also *highly* recommend renting the over-water cabanas as a treat to elevate the experience.
Every staff member is friendly, and many remembered my name throughout the stay.
This is my new favorite resort in Mexico!
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Date of stay: June 2024
Value
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Location
Cleanliness
Service
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Trip type: Traveled with friends
Room Tip:Â Sunscreen! The sun is so intense, be sure to constantly reapply.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Jun 24, 2024
Dear Alyssa, Greetings! Glad you have enjoyed our wonderful and privileged location. Thank you for choosing us your destination, we appreciate it very much and love to read we are your favorite resort in Mexico! Hope to have you back very soon to enjoy more of our little paradise! With warm regards, P. Beaury Regional Director.
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We have been to the island numerous times via the cruise ships for the day. This was our first to fly and stay at the island. We chose the Presidente because of its reviews and mainly how great the food reviews were.
Our stay was around the end of April with temperatures easily 90 degees and higher. It was HOT. There was a breeze but occasionaly.
The hotel is located on the bay side which made the waves calmer and the water was crystal clear. You’ll need water shoes since the water has some rocks.
The hotel itself if an older one but has been kept up and was extremely clean. The rooms are in need of new mattresses. The staff was very hospitalable and went above and beyond with every need we had.
The food however was only average at best and extremely expensive for what you got. The menu is somewhat limited; however, if you like octopus, this is your place.
The breakfast buffet was around $33 person and they do have a menu option. There were lots of birds in the morning and in fact they have a fowl contol (birdman) person walking around with a Hawk keeping them at bay.
If you ate at one of the two specialaty restuarnants your meal without drinks was around $125 per couple. We ended up spending $1,200 on food/drinks for a seven-day/six-night stay.
This resort does not offer an all-inclusive option and if it had, this stay would have been better.
The majority of the scuba and snorkling boats will pick you up right at their dock which makes it convenient. They also have their own dive shop.
The resort as a whole is quite and relaxing. All and all we had a good stay but probably will not return maily because of the food selection, quality and price.
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Date of stay: May 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded May 10, 2024
Dear Mr. Kenneth, Thank you for choosing Presidente Intercontinental Cozumel for your recent stay. We appreciate the opportunity to be your destination and are delighted you have enjoyed our premises and location. Your valuable feedback on room details is appreciated too and we will look into this matter. Our guest's satisfaction is very important, and more is, to leave a desire to return. It was a pleasure hosting you and hope you give our resort an opportunity to demonstrate we are a great choice. With kind regards, P. Beaury Regional Director.
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Booked a quick weekend getaway with me 22yr old daughter at this property as my both of my usual go-to's on the island were somehow fully booked. The price point per night was significantly higher than Hotel B Unique and Ventanas Al Mar, therefore we were expecting an over the top experience. At most, it was average with some exceptional highlights. Wish I could give 4 stars, but this property just wasn't for us at the $1900/3 nights for only breakfast included.
Kevin at check in was great. The process was super easy. The room was spacious, clean, well air-conditioned & great amenities as far as toiletries provided. The towels were soft and the outdoor shower was a nice surprise. Daily housekeeping was great, however the mini bar wasn't regularly replenished with the "included" sodas. The Nespresso machine was also a nice surprise as I didn't see a quick cafe by our rooms to grab a cup of coffee in the morning. I also really appreciated the black out curtains, although we did have an issue on the last morning with them opening. I notified them at checkout. The string to pull them up broke and the curtain came out of the tracks. Overall, the property was well maintained.
The property was well laid out and while pool chairs were unfortunately reserved with pool towels pretty early, we were usually able to find a spot. The food was most definitely a miss for us. Our rate included a breakfast and we had the option of buffet or off the menu. Both were just OK. We did not care too much for lunch and dinner selections. We found the food to be overly salty & inconsistent. The service at the pool and at breakfast were outstanding. This property is very family friendly and there were a lot of kids in the pool. It was a little disappointing the "Tranquility pool" was the only adult pool and it was definitely very quiet with no food and beverage service. It was also surrounded by buildings so no amazing view like the family pool. We opted for a cabana at the family pool both Saturday and Sunday. It was 2600 pesos (half day 12-4pm) each day with a 1900 pesos food & beverage credit which was absolutely worth it for us as it gave us some separation from all the kids in the pool. There were also two loungers per cabana so it gave us a guaranteed pool side lounger.
While this a great properties with families, we found it a bit chaotic for a relaxing adult vacation. A swim up bar and some sort of entertainment (live music) or a lobby bar would have been wonderful.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Â Expect lots of littles in the pool. Not a great property for an adult getaway. Eat off property...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 4 weeks ago
Dear that_patilly_life, Thank you for taking the time to share your detailed feedback. We truly appreciate your insights and are pleased to hear that you enjoyed aspects of your stay, including our spacious and well-appointed rooms, the outdoor shower, and our attentive housekeeping team. We're also delighted that Kevin at check-in and our service staff at the pool and breakfast made a positive impression. We are sorry to hear that certain aspects of your experience did not meet your expectations. We strive to create a welcoming environment for all guests, including families and those looking for a peaceful retreat, and we understand that the lively atmosphere of the main pool may not have aligned with your ideal relaxing getaway. Your comments about dining and poolside experiences are invaluable, and we will share them with our culinary and management teams to explore ways to improve food consistency and enhance options for adult guests. We appreciate your feedback regarding the Tranquility Pool and will take it into consideration as we continually work to enhance our guest experience. Your suggestion for additional adult-focused amenities, is also noted and will be passed along to our team. Thank you again for choosing to stay with us. If your travels bring you back to the island, we would love the opportunity to welcome you again and provide an experience that better aligns with your expectations. With kind regards, P. Beaury Regional Director.
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Where do I start... with the delicious welcome water. From check-in to check-out, this is a first class experience. The whole staff is focused on guests having a great experience. The beds, sheets, towels, and pillows are so comfortable. The rooms are immaculate, sanitary, and cleaned daily. This is not our first trip staying here, and the hotel and grounds have always been under a constant state of upgrading and updating which is such a pleasant experience. Having stayed at resorts where the pictures were taken many years ago and do not represent the current state, this facility is well maintained and has everything you need to never leave the grounds.
Some of the extras are meeting space that doubles for game night or event viewing parties, world class spa, fitness center, curtesy use of well maintained bikes, beaches for family fun, multiple pools, a full service dive shop (Scuba Du), Alamo car rental counter, and absolutely wonderful snorkeling off of multiple sunbathing beaches. There is also diversity in the four restaurants on site with great grilled dishes and pizza at Le Cap on the beach, Italian favorites at Alfredo di Roma, classy dining at Faro Blanco, and regional and family dinner favorites at Caribeno with a night guitar serenade playing as the sun sets. Between these to select from and a full room service menu you will not go hungry or thirsty.
The greatest aspect of the resort is the plethora of places to wander off to spend a little quiet time alone on the beaches, reading a book in one of the hammocks, lounging at the tranquility pool, etc. In a travel industry packing everyone in like sardines, here you have space to just stretch out and breath.
We truly appreciate the front desk and concierge staff that are always willing to work something out, give suggestions, or help navigate the facility amenities. A special thanks goes to Javier who was there to aid in our arrival and all our quandaries of how to best spend our time on vacation. We are truly grateful for his professionalism, humor, and welcoming personality. His pleasant approach to hospitality makes the difficulties of the trip worth taking. We cannot wait to plan our vacation with more of the family on our next return to beautiful Cozumel.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Feb 10, 2025
Dear Eric, Wow! We can’t thank you enough for this incredibly thoughtful and detailed review. It’s truly heartwarming to hear that your experience with us felt like “paradise in paradise.” From the moment you arrived, it sounds like you embraced everything our resort has to offer, and we couldn’t be happier to have been a part of your wonderful stay. Your kind words about our staff, especially Javier, mean the world to us. Providing top-notch service and a welcoming atmosphere is our passion, and knowing that it made such a difference in your vacation is incredibly rewarding. We’ll be sure to share your praise with him and the entire team! It’s also great to hear that you enjoyed the comfort of our rooms, the variety of dining options, and the many amenities that make our resort a special getaway. We take pride in maintaining and continuously improving our facilities so that every guest has a seamless and memorable experience, so your recognition of that effort means a lot to us! We are beyond excited to welcome you and your family back on your next visit to beautiful Cozumel. Until then, we wish you many more happy travels and unforgettable moments! Warmest regards, P. Beaury Regional Director.
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As others have said, there are a number of rooms that are being sold as "seafront" that have either no view of the water at all or very limited views. When you're charging someone $600 a night for a seafront room, and list it online as having an ocean view, it is expected that you should get what you pay for. Not here. They claim that seafront only means "beach access". Buyer beware - you're rolling the dice if you pay for an upgraded room here. The food on site is ok (although expensive as expected), and as others have said there can be a problem with mold in some of the rooms. There was in mine. It gets elevated from one star because the property outside of the rooms is maintained well, and the onsite water / cove does allow for some fairly good snorkeling opportunities.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Â Don't pay for an upgraded room here. If you truly want a seafront or oceanfront room, look for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Feb 7, 2024
Dear 176Ciarrah, Hello from Cozumel. We appreciate the time to review your recent stay at Presidente InterContinental Cozumel. Our sincere apologies if room assignation was not as expected, we are really sorry for the inconveniences. We are truly committed to deliver a great experience and a memorable stay, and certainly we do not want to deceive our guests in any way. I do hope that we will get another opportunity to provide you with a more desirable stay. Sincerely, P. Beaury Regional Director.
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Disappointing for the Price – You’re Paying for the Beach, Not the Experience
I had high expectations for this resort given its stellar reviews and steep price point, but unfortunately, it fell short in several key areas. While the beach is undeniably beautiful, that’s about the only thing that justifies the cost.
Service: Inconsistent at best. The beachside service was painfully slow—we waited far too long just to get a drink or order food, which is frustrating when you’re paying a premium. Basic requests for missing items in our room required multiple calls to the front desk, which shouldn’t be the case at a supposedly high-end resort.
Rooms & Pricing: For what we paid, I expected much more. The rooms themselves were fine, but certainly not luxurious, and the fact that we had to repeatedly ask for missing essentials was disappointing. The pricing feels inflated for what you actually receive.
Food & Staff Friendliness: Compared to other all-inclusive resorts, the food here was mediocre at best, yet priced like a five-star experience. Even worse, the overall warmth and friendliness that you typically get at all-inclusives in Mexico was lacking. Service felt transactional rather than welcoming, which really impacts the overall atmosphere.
I’m honestly shocked by the high ratings. If this is your first time in Mexico (not having experienced an all inclusive option either), you might be impressed, but for those who have experienced other resorts—especially all inclusive options—you’ll likely feel underwhelmed. You’re paying for the view, not the experience. Would I return? Not at this price, and definitely not without all inclusive options.
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Date of stay: February 2025Trip type: Traveled with family
Room Tip:Â Go to Melia. Better food, all inclusive, less expensive.
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Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 4 weeks ago
Dear Christine, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations and appreciate the opportunity to learn from your concerns. We’re delighted that you enjoyed the beauty of our beachfront location, but we understand that a truly exceptional stay is about more than just the view. We are sorry to hear that the service did not meet the high standards we strive for. Your comments regarding wait times and responsiveness will be shared with our team to ensure we improve efficiency and attentiveness. Regarding your concerns about the rooms and pricing, we aim to provide a balance of comfort, quality, and a premium beachfront experience. However, we understand that value perception is crucial, and we will continue to evaluate how we can enhance the guest experience at every level. We also appreciate your candid feedback on the dining experience and overall hospitality. Providing warm, welcoming service is a key part of our mission, and we regret if this was not the feeling you received during your stay. Your insights will be shared with our staff and leadership team for further improvement. While we regret that your visit did not fully meet expectations, we truly value your input and hope to have the opportunity to welcome you back in the future for an improved and more memorable experience. Please don’t hesitate to reach out directly should you choose to visit again, we would love the chance to exceed your expectations. Best regards, P. Beaury Regional Director.
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The Presidente InterContinental Cozumel has been around since 1969. But the constant updates you would never know it. Clean, modern rooms, good WiFI everywhere, awesome restaurants, pools, beaches, and scuba! Booked through Costco, which was a great value. The staff was friendly and helpful. The facility is quiet when it needs to be.
We took advantage of the breakfast buffet every day since it was included in our package. This isn't your average hotel continental breakfast though. They had literally everything, from a cooked to order omelet station, fresh made breakfast quesadillas, pastries, European fare, etc. Great coffee too!
The pool areas are well maintained and clean. There are two main pools, and a hot tub. They were never so crowded you didn't want to be there. The relaxation pool which adjoined our room was quiet especially in the evening.
The food was excellent. There are four restaurants on site, and we enjoyed 3 of them during our stay. The prices were what I would consider middle of the road for a high end resort, definitely no sticker shock.
If you are here to dive, Scuba Du is their on resort dive shop and is excellent (see separate review).
Only two small gripes. The AC got the temp down in the room just fine but the humidity was pretty high regardless. Makes it tough to dry things out. I get that this is the Caribbean, but I was surprised everything always felt damp.
And not so much a hotel issue, but a warning that will hopefully keep someone in the future from finding this out the hard way. The ATM in the lobby is absolute highway robbery. They charge a $7.95 fee (fine, that's about average) but then also charge a 7.95% fee. You'll note the numbers are exactly the same so it's easy to miss but it cost us $450 to withdraw $400. Bring your cash with you.
Great resort, will recommend to friends as THE place to stay in Cozumel!
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Date of stay: February 2025
Value
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Location
Cleanliness
Service
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Trip type: Traveled as a couple
Room Tip:Â Bring your cash, don't use the on site ATM. Book through Costco, the perks make it worth it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Feb 18, 2025
Dear MikeV, Thank you for your thoughtful and detailed review! We are delighted to hear that you had such a fantastic stay at Presidente InterContinental Cozumel and that our accommodations, dining, and amenities exceeded your expectations. It’s wonderful to know that you enjoyed the peaceful atmosphere, well-maintained pools, and especially our breakfast buffet—we agree, it’s not your average continental breakfast! Your feedback regarding the in-room humidity and the ATM is greatly appreciated. While the tropical climate can be challenging, we always strive to make our guests as comfortable as possible. And we’ll certainly share your note about the ATM with the appropriate team. We truly appreciate your recommendation and are honored to be your go-to resort in Cozumel. We hope to welcome you back soon for another exceptional experience! Warm regards, P. Beaury Regional Director.
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We have been going to Cozumel for many years and this was our first time staying here. We were blown away! From the moment we drove up to the guarded gate, then proceeded along driveway lined with perfectly placed palm trees on either side. As we got out of our car we were then greeted by staff and handed a refreshing Pineapple, Ginger, Lemon drink (delicious) and given a cool eucalyptus cloth to freshen up before being taken over to reception for check in. All of the staff were wonderful. They really treat you like royalty. Our room was wonderful, and so spacious. We had a balcony overlooking the ocean. The minibar was filled up everyday with some mini beers, waters, and mini Cokes, and they even had a Nespresso machine for coffee which they generously provided many pods of decaf and regular coffee (as well as tea and herbal tea) daily. We rarely saw housekeeping, but anytime we would leave our room and returned, our room had already been cleaned and tidied! We did eat a few times at the resort, and that was the only thing we felt was disappointing. The quality of the food was subpar for a 5 star hotel, and the prices were high, We wouldn't have minded spending the money if the quality of food had been better. We had much more enjoyable dining options in town. The pool and beach were terrific. The pools were both large and spacious. The hot tub was huge and great to use after diving! The beach was great as well with many spots to lay out on. The gym was really good and had everything you could ask for, and it was spotless. In fact, the entire hotel was spotless! The pier was so convenient to be picked up by the dive boat too. All in all, a gem of a resort, and we hope to be guests there again!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Oct 24, 2023
Dear David, Hello from Cozumel! Glad you have enjoyed a truly different stay in Cozumel. Very happy to read you were blown away with many details our property has, great service from our staff, our prime location and our wonderful service teams. Your opinion is important to us so we will look into quality of food feedback. Thank you for choosing us, we appreciate it very much and love to read our resort is a gem. Hope to have you back very soon to enjoy more of our little paradise! Warm regards, P. Beaury Regional Director.
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We had one of our best Mexico trips at this resort and we have vacationed in Mexico about 30 times! The Presidente is a beautiful and well laid out property whether you're headed to the beach the pool or one of their excellent restaurants it's an easy walk. We had a glitch with our room but Nestor at the front desk took great care of everything and got our trip off to a good start. We loved our room in the 5000 building which is the 2 level building on the south side of the resort with fantastic ocean views. The maid service was one of the best we've ever had because our room was always cleaned early in the day day and to perfection! We tried all the restaurants and each had delicious food with a nice variety of menu selections at a fair price. The service was phenomenal at all dining options but the servers at the daily breakfast buffet really hustled around and treated you royally and the buffet was tasty, kept at the right temperatures and such a great selection of food choices! No complaints at all about any of the food here. The beaches were well groomed with plenty of chairs and palapas. The snorkeling was very good and there were 2 different areas to go to so plenty of different sites to enjoy. You could just walk out into the ocean or they also had ladders to use-so convenient. The pool was such a nice temperature and had an infinity edge so it was very cool to order a drink poolside then sip on that pina colada looking out over that infinity edge to the gorgeous ocean beyond-awwww! All in all it was a fantastic stay at the Presidente and I know we will be returning again in the future. A big thank you to everyone at this resort who were always working so hard to make their guests feel happy and pampered.
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Date of stay: December 2022
Rooms
Location
Service
Room Tip:Â All rooms are very nice but the best views would be the 5000 building and the reef rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Director General at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Feb 23, 2023
Dear Judy, Greetings from Cozumel and thank you very much for sharing your lovely comments! We are delighted you had a wonderful vacation experience. Reviews like yours make us feel proud of all efforts our team does to deliver great experiences to our guests! On behalf of Presidente InterContinental Cozumel team we hope to have the pleasure to host you in the near future. Sincerely, P. Beaury Regional Director.
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Depends on which one you eat at-breakfast at the palapa was around $20 per person but well worth it. Le Cap is the most relaxed and reasonably priced (a burger was $12) while the other more upscale restaurants were $40-100 per person based on how high end you wanted to go. The menu's gave a wide variety of options and prices. We ate breakfast there most mornings and then took a $7 cab ride into town for some wonderful (and reasonably priced) meals. (We ate in town for $10-25 a person.)
There are more places to choose from in the Cozumel area.
PRICE RANGE
$283 - $512 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
presidente intercontinental cozumel hotel cozumel, presidente intercontinental cozumel resort and spa, intercontinental cozumel, el presidente cozumel, cozumel presidente
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
218
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have airport transportation?
Yes, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
