InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

InterContinental Presidente Cozumel Resort Spa, an IHG Hotel

Km 6.5 Carretera A Chankanaab Col. Zona Hotelera Sur, Cozumel 77600 Mexico
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Panorama at the Presidente Inter-Continental Cozumel Resort & Spa
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InterContinental Presidente Cozumel Resort Spa, an IHG hotel
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Avg. $359 /night, 2/18 - 2/19
$544
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$266
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About

#9 of 58 hotels in Cozumel
Location
4.7
Rooms
4.6
Value
4.2
Cleanliness
4.8
Service
4.7
Sleep Quality
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Enjoy an oasis of tranquility on the largest private beach on the island, with white sand and crystal clear, sargassum-free waters. Take in panoramic views of the Caribbean from the comfort of your room. Explore Cozumel's beautiful coral reefs and marine life at our on-site dive center or feel refreshed at our spa. If you're travelling with your family, enjoy all that this family-friendly five-star resort has to offer, while the children are entertained by our professional staff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Yoga classes
Fitness classes
Sauna
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Poolside bar
Diving
Snorkeling
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Modern
Languages Spoken
English, Spanish
Hotel links

Location

Km 6.5 Carretera A Chankanaab Col. Zona Hotelera Sur, Cozumel 77600 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
Cozumel Airport
Aerodromo de Playa Del Carmen
12.5 mi
See all flights
4.5
4.5 of 5 bubbles2,562 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in a location that strikes a harmonious balance between tranquil seclusion and convenient proximity to town, the InterContinental Presidente Cozumel Resort Spa is lauded for its serene atmosphere and stunning views. Guests often remark on the beautifully appointed rooms with chic decor and the exceptional service provided by friendly staff. While some visitors mention the resort's offerings and food come with a hefty price tag, the cleanliness and range of amenities, including quality snorkeling and diverse dining options, are frequently praised. However, a few guests have noted the rooms occasionally show signs of mold and outdated features.
Location
Secluded
Atmosphere
Chic
Rooms
Spacious
Value
Expensive
Cleanliness
Pristine
Service
Friendly
Amenities
World-class

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Detailed Reviews
Eat. Love. Travel. wrote a review Feb 2
5.0 of 5 bubbles
We just returned from a gorgeous stay and will forever be a bit spoiled by the kind & attentive service from the staff in Cozumel! We were instantly greeted to help with our luggage after a long, delayed flight and a cool washcloth and pineapple refresher at check-in. We stayed in a Premium Ocean View Room, and were delighted by the views, cleanliness and the comfort of the bed and pillows (plus the goodies in the fridge, etc). We booked the over the water cabana's easily with the concierge, and there were also options for pool cabanas. It was a great value for both, cost included a healthy food/beverage credit for the day... it's SO worth it. The morning breakfast later in the morning seemed more peaceful than the earlier time of 8am or 9am, but all was delicious. We ate at the beach side restaurant, Le Cap, and they always fixed us a great ceviche that was cold and tasty. Faro Blanco was a treat too, but we do recommend to make reservations. Mojito's were awesome, Lobster was in season, so we enjoyed that, plus a Lobster Risotto. Service again was a delight! We were there the last week of January, and had no troubles finding loungers at the pool, or at the other 3 beach cabana spots on the property. My favorite? The snorkeling off shore! We brought our gear with us and rented noodles for $5 dollars a day to be safe for endless floating and snorkeling, and the fish were abundant, and the sea plants were breathtaking. Scuba Du is onsite for discovery dives/lessons as well, and they were awesome too! Overall, we wanted a vacation that felt luxurious and honestly, that we were going to be spoiled a a bit by the service of a nice hotel and wanting to fully recharge, and this blew us away. Great job to the crew of workers who made this a wonderful trip to start of 2025 and one to remember!
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Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 1 week ago
Dear Jillr, Thank you so much for sharing your wonderful review! We’re absolutely delighted to hear that your stay with us in Cozumel was everything you hoped for and more. It’s heartwarming to know our team’s attentive service made such a positive impact, from the refreshing welcome after your long journey to the thoughtful touches in your Premium Ocean View Room. We're thrilled you enjoyed the over-the-water cabanas, delicious dining experiences at Le Cap and Faro Blanco, and of course, the incredible snorkeling right off our shores. Your kind words about our staff’s hospitality and the overall atmosphere truly mean the world to us. It was an absolute pleasure to be part of your memorable start to 2025. We can’t wait to welcome you back for another luxurious and relaxing getaway soon! Warmest regards, P. Beaury Regional Director.
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Alyssa B wrote a review Jun 2024
Ann Arbor, Michigan
Hotel's Favorite
5.0 of 5 bubbles
This resort is wonderful! The property is beautiful, and each facility is luxurious. The beds were plush, comfortable, and stylish. We were upgraded to a premium sea view room, which made the trip even more special for my birthday.

Poolside service is some of the most attentive I've ever experienced. It was like I simply had to imagine an aperol spritz and one would appear like magic. The mixed ceviche by the pool was also phenomenal, and comes with chips + salsa. I also *highly* recommend renting the over-water cabanas as a treat to elevate the experience.

Every staff member is friendly, and many remembered my name throughout the stay.

This is my new favorite resort in Mexico!
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
Room Tip: Sunscreen! The sun is so intense, be sure to constantly reapply.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Jun 24, 2024
Dear Alyssa, Greetings! Glad you have enjoyed our wonderful and privileged location. Thank you for choosing us your destination, we appreciate it very much and love to read we are your favorite resort in Mexico! Hope to have you back very soon to enjoy more of our little paradise! With warm regards, P. Beaury Regional Director.
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
KMiller500 wrote a review May 2024
Port Arthur, Texas
+1
4.0 of 5 bubbles
We have been to the island numerous times via the cruise ships for the day. This was our first to fly and stay at the island. We chose the Presidente because of its reviews and mainly how great the food reviews were.

Our stay was around the end of April with temperatures easily 90 degees and higher. It was HOT. There was a breeze but occasionaly.

The hotel is located on the bay side which made the waves calmer and the water was crystal clear. You’ll need water shoes since the water has some rocks.

The hotel itself if an older one but has been kept up and was extremely clean. The rooms are in need of new mattresses. The staff was very hospitalable and went above and beyond with every need we had.

The food however was only average at best and extremely expensive for what you got. The menu is somewhat limited; however, if you like octopus, this is your place.

The breakfast buffet was around $33 person and they do have a menu option. There were lots of birds in the morning and in fact they have a fowl contol (birdman) person walking around with a Hawk keeping them at bay.

If you ate at one of the two specialaty restuarnants your meal without drinks was around $125 per couple. We ended up spending $1,200 on food/drinks for a seven-day/six-night stay.

This resort does not offer an all-inclusive option and if it had, this stay would have been better.

The majority of the scuba and snorkling boats will pick you up right at their dock which makes it convenient. They also have their own dive shop.

The resort as a whole is quite and relaxing. All and all we had a good stay but probably will not return maily because of the food selection, quality and price.
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Date of stay: May 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded May 10, 2024
Dear Mr. Kenneth, Thank you for choosing Presidente Intercontinental Cozumel for your recent stay. We appreciate the opportunity to be your destination and are delighted you have enjoyed our premises and location. Your valuable feedback on room details is appreciated too and we will look into this matter. Our guest's satisfaction is very important, and more is, to leave a desire to return. It was a pleasure hosting you and hope you give our resort an opportunity to demonstrate we are a great choice. With kind regards, P. Beaury Regional Director.
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Eric B wrote a review Feb 7
5.0 of 5 bubbles
Where do I start... with the delicious welcome water. From check-in to check-out, this is a first class experience. The whole staff is focused on guests having a great experience. The beds, sheets, towels, and pillows are so comfortable. The rooms are immaculate, sanitary, and cleaned daily. This is not our first trip staying here, and the hotel and grounds have always been under a constant state of upgrading and updating which is such a pleasant experience. Having stayed at resorts where the pictures were taken many years ago and do not represent the current state, this facility is well maintained and has everything you need to never leave the grounds.

Some of the extras are meeting space that doubles for game night or event viewing parties, world class spa, fitness center, curtesy use of well maintained bikes, beaches for family fun, multiple pools, a full service dive shop (Scuba Du), Alamo car rental counter, and absolutely wonderful snorkeling off of multiple sunbathing beaches. There is also diversity in the four restaurants on site with great grilled dishes and pizza at Le Cap on the beach, Italian favorites at Alfredo di Roma, classy dining at Faro Blanco, and regional and family dinner favorites at Caribeno with a night guitar serenade playing as the sun sets. Between these to select from and a full room service menu you will not go hungry or thirsty.

The greatest aspect of the resort is the plethora of places to wander off to spend a little quiet time alone on the beaches, reading a book in one of the hammocks, lounging at the tranquility pool, etc. In a travel industry packing everyone in like sardines, here you have space to just stretch out and breath.

We truly appreciate the front desk and concierge staff that are always willing to work something out, give suggestions, or help navigate the facility amenities. A special thanks goes to Javier who was there to aid in our arrival and all our quandaries of how to best spend our time on vacation. We are truly grateful for his professionalism, humor, and welcoming personality. His pleasant approach to hospitality makes the difficulties of the trip worth taking. We cannot wait to plan our vacation with more of the family on our next return to beautiful Cozumel.
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Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 1 week ago
Dear Eric, Wow! We can’t thank you enough for this incredibly thoughtful and detailed review. It’s truly heartwarming to hear that your experience with us felt like “paradise in paradise.” From the moment you arrived, it sounds like you embraced everything our resort has to offer, and we couldn’t be happier to have been a part of your wonderful stay. Your kind words about our staff, especially Javier, mean the world to us. Providing top-notch service and a welcoming atmosphere is our passion, and knowing that it made such a difference in your vacation is incredibly rewarding. We’ll be sure to share your praise with him and the entire team! It’s also great to hear that you enjoyed the comfort of our rooms, the variety of dining options, and the many amenities that make our resort a special getaway. We take pride in maintaining and continuously improving our facilities so that every guest has a seamless and memorable experience, so your recognition of that effort means a lot to us! We are beyond excited to welcome you and your family back on your next visit to beautiful Cozumel. Until then, we wish you many more happy travels and unforgettable moments! Warmest regards, P. Beaury Regional Director.
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Ciarra H wrote a review Jan 2024
2.0 of 5 bubbles
As others have said, there are a number of rooms that are being sold as "seafront" that have either no view of the water at all or very limited views. When you're charging someone $600 a night for a seafront room, and list it online as having an ocean view, it is expected that you should get what you pay for. Not here. They claim that seafront only means "beach access". Buyer beware - you're rolling the dice if you pay for an upgraded room here. The food on site is ok (although expensive as expected), and as others have said there can be a problem with mold in some of the rooms. There was in mine. It gets elevated from one star because the property outside of the rooms is maintained well, and the onsite water / cove does allow for some fairly good snorkeling opportunities.
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Date of stay: January 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: Don't pay for an upgraded room here. If you truly want a seafront or oceanfront room, look for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Feb 7, 2024
Dear 176Ciarrah, Hello from Cozumel. We appreciate the time to review your recent stay at Presidente InterContinental Cozumel. Our sincere apologies if room assignation was not as expected, we are really sorry for the inconveniences. We are truly committed to deliver a great experience and a memorable stay, and certainly we do not want to deceive our guests in any way. I do hope that we will get another opportunity to provide you with a more desirable stay. Sincerely, P. Beaury Regional Director.
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Davide T wrote a review Oct 2023
Dallas, Texas
5.0 of 5 bubbles
We have been going to Cozumel for many years and this was our first time staying here. We were blown away! From the moment we drove up to the guarded gate, then proceeded along driveway lined with perfectly placed palm trees on either side. As we got out of our car we were then greeted by staff and handed a refreshing Pineapple, Ginger, Lemon drink (delicious) and given a cool eucalyptus cloth to freshen up before being taken over to reception for check in. All of the staff were wonderful. They really treat you like royalty. Our room was wonderful, and so spacious. We had a balcony overlooking the ocean. The minibar was filled up everyday with some mini beers, waters, and mini Cokes, and they even had a Nespresso machine for coffee which they generously provided many pods of decaf and regular coffee (as well as tea and herbal tea) daily. We rarely saw housekeeping, but anytime we would leave our room and returned, our room had already been cleaned and tidied! We did eat a few times at the resort, and that was the only thing we felt was disappointing. The quality of the food was subpar for a 5 star hotel, and the prices were high, We wouldn't have minded spending the money if the quality of food had been better. We had much more enjoyable dining options in town. The pool and beach were terrific. The pools were both large and spacious. The hot tub was huge and great to use after diving! The beach was great as well with many spots to lay out on. The gym was really good and had everything you could ask for, and it was spotless. In fact, the entire hotel was spotless! The pier was so convenient to be picked up by the dive boat too. All in all, a gem of a resort, and we hope to be guests there again!
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Date of stay: October 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Oct 24, 2023
Dear David, Hello from Cozumel! Glad you have enjoyed a truly different stay in Cozumel. Very happy to read you were blown away with many details our property has, great service from our staff, our prime location and our wonderful service teams. Your opinion is important to us so we will look into quality of food feedback. Thank you for choosing us, we appreciate it very much and love to read our resort is a gem. Hope to have you back very soon to enjoy more of our little paradise! Warm regards, P. Beaury Regional Director.
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Judy H wrote a review Feb 2023
5.0 of 5 bubbles
We had one of our best Mexico trips at this resort and we have vacationed in Mexico about 30 times! The Presidente is a beautiful and well laid out property whether you're headed to the beach the pool or one of their excellent restaurants it's an easy walk. We had a glitch with our room but Nestor at the front desk took great care of everything and got our trip off to a good start. We loved our room in the 5000 building which is the 2 level building on the south side of the resort with fantastic ocean views. The maid service was one of the best we've ever had because our room was always cleaned early in the day day and to perfection!
We tried all the restaurants and each had delicious food with a nice variety of menu selections at a fair price. The service was phenomenal at all dining options but the servers at the daily breakfast buffet really hustled around and treated you royally and the buffet was tasty, kept at the right temperatures and such a great selection of food choices! No complaints at all about any of the food here.
The beaches were well groomed with plenty of chairs and palapas. The snorkeling was very good and there were 2 different areas to go to so plenty of different sites to enjoy. You could just walk out into the ocean or they also had ladders to use-so convenient. The pool was such a nice temperature and had an infinity edge so it was very cool to order a drink poolside then sip on that pina colada looking out over that infinity edge to the gorgeous ocean beyond-awwww!
All in all it was a fantastic stay at the Presidente and I know we will be returning again in the future. A big thank you to everyone at this resort who were always working so hard to make their guests feel happy and pampered.
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Date of stay: December 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: All rooms are very nice but the best views would be the 5000 building and the reef rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Director General at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Feb 23, 2023
Dear Judy, Greetings from Cozumel and thank you very much for sharing your lovely comments! We are delighted you had a wonderful vacation experience. Reviews like yours make us feel proud of all efforts our team does to deliver great experiences to our guests! On behalf of Presidente InterContinental Cozumel team we hope to have the pleasure to host you in the near future. Sincerely, P. Beaury Regional Director.
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Richnutt wrote a review Jan 2025
Hinckley, Minnesota
+1
5.0 of 5 bubbles
What a fantastic place. I have been to Intercontinental hotels world wide and this is one of the best. The staff if super attentive to every need you might have. The four restaurants serve top notch food and the breakfast buffet if superb. The location is super convenient with incredible views ( sunsets to die for). They have new Trek bicycles for use free with bicycle paths all the way into the city. We easily walked to the first cruise pier in 30 minutes and to downtown in 50 minutes ( we are in our 70’s). Parking for a rental car or taxi’s are available in minutes. Great place for families and people with dogs. They even have ‘pet nannies’ for a small fee. Wonderful Spa. Brenda and Russel provided excellent service. Joel at the Le Cap restaurant always made sure we had our margaritas at exactly 6:00 pm start of 2 for 1 happy hour. Paola and Juan at the concierge desk quickly and efficiently helped us with our requests for restaurant reservations, transportation, tours, and day to day issues. Big thank you to the Resort Manager Sonya for making this a memorable vacation.
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Date of stay: January 2025Trip type: Traveled as a couple
Room Tip: Have Hotel arrange your airport transportation. Rent a car from HTL - they deliver right outside...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 1 week ago
Dear Richnutt, Greetings from Cozumel. Thank you for taking the time to share such a glowing review of your recent stay with us. We are truly honored to be considered one of the best InterContinental hotels you have visited worldwide! It’s wonderful to hear that our attentive staff, superb dining options, and convenient location with breathtaking views made your stay memorable. We are delighted you enjoyed the complimentary Trek bicycles and the ease of exploring the city. Your kind words about Brenda, Russel, Joel, Paola, Juan, and Sonia will certainly be shared with them, they will be thrilled to know they made such a positive impact on your experience. We are so pleased you had a fantastic vacation and hope to welcome you back for more unforgettable moments in the future. With kind regards, P. Beaury Regional Director.
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Joseph E wrote a review May 2024
Philadelphia, Pennsylvania
5.0 of 5 bubbles
This hotel is fantastic and well worth the price. The service is as good as I've had anywhere with a friendly, attentive staff, and consistently good food. The location is just close enough to town that you can bike in but just far enough away that it keeps out the riff-raff from the cruise ships. I'm not a snorkeler myself, but I was there with one, and she had the time of her life, because there's a reef directly in front of the hotel. The restaurants on-site are all very good. The pool is nice. The rooms are clean and surprisingly big for the price with cool waterfall showers. I'll be coming back the next time I'm in Cozumel.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded May 8, 2024
Dear JosephH, Greetings from Cozumel. Thank you for sharing your experience with us. We are glad you have enjoyed very much your stay at our resort and that we could provide true hospitality every moment. So glad service was attentive, food was good and rooms were comfortable. Great news our snorkeler guest had the time of her life snorkeling at our reef, happy she enjoyed it. We very much appreciate choosing Presidente InterContinental Cozumel for your destination and leaving your wonderful experience at Tripadvisor. Hope we have the pleasure to host you soon at our little paradise. With warm regards, P. Beaury Regional Director.
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Melissa G wrote a review Jan 2025
+1
5.0 of 5 bubbles
If you’re looking to stay at the best resort in Cozumel this is it! Between the luxurious atmosphere, tranquil spa, delicious food options and incredible staff we had an amazing stay! If we return I don’t know that we would go anywhere else because we had such an amazing time here. We came as a couple but thinks a great resort for children as well.

The property is so well cared for. Every day they are up keeping and refining different parts of it to provide a wonderful location to vacation. Even though we came during the “busy season” it felt so peaceful and nothing was off limits. There was availability to use and do everything and dine everywhere.

We tried all of the restaurants and had great experiences. Breakfast was wonderful and had an amazing view of the ocean. The options at the buffet were so delicious and so much variety even for someone who avoids dairy and gluten. You even have access to espresso drinks with it!
For other meals we loved Alfredo’s and went there two night. Absolutely delicious.

We ate at the cabana’s one day and all of their food and beverages were so tasty and refreshing including fresh sushi, and we had a wonderful hammock to lounge in as well as water front access for snorkeling.

We enjoyed all of the beaches, access to snorkeling, rentals for other water activities like jet ski’s, glass bottom kayaks, snorkel gear, scuba and more!

The spa was another amazing addition! It is incredibly tranquil and offers so many services. I had a facial with Reuben who was exceptional and does almost all services the spa provides. Our experience there was so relaxing after using the three temp plunge pools, steam rooms, sauna’s and lounge areas. My skin felt wonderful after our visit! Also the spa itself was an incredible addition. Between all of the amenities you can truly spend most of your day there and the next after your treatment.

The gym on property is another awesome addition. It’s almost completely glass so you get to enjoy a tropical oasis while working out using such a variety of high quality equipment. You can truly get a full workout no matter what type of training you do here and they have bottled water and light food items as well.

We booked our stay facing the tranquil pool and I highly recommend it especially if you are traveling as a couple. It was wonderful to have access to a pool with a perfect temperature to relax and swim in every day.

Other tid bits:
Taxi’s to and from the hotel to anywhere between there and the upper down town area are a flat rate of $10 USD which was nice for planning. Highly recommend trying some other options off property and doing some shopping in town but if you never left the property you could absolutely have an amazing time in Cozumel.

We can’t say enough about how wonderful this property and the staff are as you can see. This is my longest review I have ever left anywhere! From the moment you arrive you feel so welcomed and valued. We did not have one complaints during our entire stay. A week there was the only disappointment because we could have easily stayed for two!
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Date of stay: January 2025Trip type: Traveled as a couple
Room Tip: Make reservations for each place you’d like to enjoy at the resort ahead to make the most of your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 3 weeks ago
Dear Melissa, Thank you so much for taking the time to write such a detailed and glowing review! We are absolutely thrilled to hear that you had an amazing experience at Presidente InterContinental Cozumel and that every aspect of your stay exceeded your expectations. It’s wonderful to know you enjoyed the luxurious atmosphere, tranquil spa, delicious dining options, and our attentive staff. We are especially delighted that you found our property well-maintained and peaceful, even during the busy season. Hearing that you felt welcomed and valued means the world to us, it is exactly what we strive for with every guest! Your kind words about our restaurants, particularly Alfredo, and the variety of options we offer for different dietary needs, truly warm our hearts. We are also so happy that you made the most of our beachfront cabanas, snorkeling opportunities, and other water activities. It sounds like you had an adventure-filled, yet relaxing stay! We are thrilled to hear that your spa experience with Reuben was exceptional and that you appreciated the serene amenities and treatments. It’s also fantastic that you enjoyed the tropical oasis of our gym, as well as your tranquil poolside room—such great choices for couples seeking relaxation. We are so grateful for your recommendations and thoughtful mentions of the taxi service and exploring Cozumel. We hope your feedback inspires others to make the most of their stay as well. The entire team is incredibly proud to have made your week here so memorable. While it’s bittersweet that one week wasn’t enough, we truly hope to welcome you back for a longer stay in the near future. Thank you again for sharing your experience, it means so much to us! Warm regards, P. Beaury Regional Director.
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Ryan G asked a question Jan 2025
Johnstown, Colorado2 contributions
Is the pool really heated?
Answer from Innerhousewife
Sylvania, Ohio454 contributions158 helpful votes
Depends on which one you eat at-breakfast at the palapa was around $20 per person but well worth it. Le Cap is the most relaxed and reasonably priced (a burger was $12) while the other more upscale restaurants were $40-100 per person based on how high end you wanted to go. The menu's gave a wide variety of options and prices. We ate breakfast there most mornings and then took a $7 cab ride into town for some wonderful (and reasonably priced) meals. (We ate in town for $10-25 a person.)
Vikki F asked a question Jul 2024
Orangeville, Canada5 contributions
Does this resort offer a day pass for cruise ship passengers?
Jessica G asked a question Jun 2024
Mexico City, Mexico8 contributions2 helpful votes
Hairdryer?
travelertrish wrote a tip Yesterday
Minneapolis, Minnesota46 contributions12 helpful votes
4.0 of 5 bubbles
"Pool rooms are located at the back pool off the beach and are really far away from everything else. "
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Mike v wrote a tip Feb 16
Minneapolis, Minnesota81 contributions18 helpful votes
5.0 of 5 bubbles
"Bring your cash, don't use the on site ATM. Book through Costco, the perks make it worth it!"
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Richnutt wrote a tip Jan 2025
Hinckley, Minnesota77 contributions23 helpful votes
5.0 of 5 bubbles
"Have Hotel arrange your airport transportation. Rent a car from HTL - they deliver right outside the hotel entrance. Alamo was twice price."
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Melissa G wrote a tip Jan 2025
62 contributions
5.0 of 5 bubbles
"Make reservations for each place you’d like to enjoy at the resort ahead to make the most of your stay!"
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L0la88 wrote a tip Jan 2025
Philadelphia, Pennsylvania122 contributions40 helpful votes
5.0 of 5 bubbles
"Choose a walk out room by the tranquility pool if you want extra privacy but facing the Ocean was amazing!"
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Not the right property for you?
There are more places to choose from in the Cozumel area.
PRICE RANGE
$277 - $516 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
presidente intercontinental cozumel hotel cozumel, presidente intercontinental cozumel resort and spa, intercontinental cozumel, el presidente cozumel, cozumel presidente
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
218
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL PRESIDENTE COZUMEL RESORT SPA, AN IHG HOTEL - Updated 2025

Frequently Asked Questions about InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Which popular attractions are close to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Nearby attractions include Cozumel Bar Hop (2.8 miles), Leon Tours (3.9 miles), and Milano Diamond Gallery (3.8 miles).
What are some of the property amenities at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Conveniently located restaurants include Ix Kool Restaurant Cozumel, Three Amigos, and Margaritaville Cozumel.
Are there opportunities to exercise at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have airport transportation?
Yes, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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