InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Km 6.5 Carretera A Chankanaab Col. Zona Hotelera sur, Cozumel 77600 Mexico
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About
#13 of 65 hotels in Cozumel
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.2
Travelers' Choice
Enjoy an oasis of tranquility on the largest private beach on the island, with white sand and crystal clear, sargassum-free waters. Be amazed with panoramic views of the Caribbean from the comfort of your room. Explore Cozumel's beautiful coral reefs and marine life at our on-site dive center or feel refreshed at our Spa, enjoy all that this 5 star Cozumel hotel has to offer while your children are entertained by games and entertainment with our professional staff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Poolside bar
Diving
Snorkeling
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English, Spanish
Location
53Somewhat walkable
Grade: 53 out of 100
452Restaurantswithin 5 miles
149Attractionswithin 5 miles
Km 6.5 Carretera A Chankanaab Col. Zona Hotelera sur, Cozumel 77600 Mexico
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El presidente is our goto hotel. From the beautiful snorkeling to delicious restaurants and amazing staff, we have found our peaceful place to visit. The staff is so good. Yasmin, the morning restaurant manager goes out of her way to make you feel welcome and taken care of. Her energy is wonderful. I feel safe at the hotel and leave expensive dive gear, cell phone, computers etc in the room and everything is always safe. The staff is very honest and nothing has to be locked up. Beautiful hotel, amazing g staff, delicious food and beautiful location. Love this place and keep coming back
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
Reviewing this resort from the perspective of a late 40s / early 50s Canadian couple on vacation (child free this week!). Other personality notes: generally inclusive minded, introverted to mildly extraverted couple (her intro/ him mildly extra), love good design, not looking to do lots of excursions or meet lots of ppl, enjoy water / swimming / diving / surfing / pools / good food and drink. Here to just chill this week and not "parent", reconnect with our couple life / not much else. This review is to be read with the forewarning that some humour will be attempted at times - which may not strike everyone as funny whatsoever. Have read previous reviews prior to coming. Will try to break it up into sections, generally but simply put? Amazing, no complaints, will be back. Fully restored. Romantic and calming. Worth the extra splurges here and there. Get the beachfront rooms. Weather was great (sunny mostly all day, every day, Nov 6-12) - one nighttime storm. Hot and humid. We are both whitey-white ppl from british / scottish / welsh descendants and the female one of us is a Monica level frizz magnet and has given up on trying to tame that beast in tropical climates. Didn't use ANY of the hair tools she brought (too hot / too humid to bother - were constantly swimming anyway). LOTS of sunscreen required for burn prone skin. You will burn in 10 minutes here and it doesn't look very attractive when you do. Airport shuttle - didn't bother. We walked directly out of the airport thanks to tripadvisor's prior reviews, past all the ppl waiting in the hot sun for whatever shuttle or timeshare sales pitch, over to Diego's tacos (2 min walk - on google maps), and a man asked if we needed a cab. We paid almost $20 US which is too much but we didn't care because "hey thanks for noticing how hot and desperate for a taxi we were!", and got to skip the wait for shuttles etc. At our hotel 15 minutes after clearing the airport. Took 20 min to get out of airport btw. Drug sniffing dogs. They sniff everyone. Just so you know. Check in - easy. Hot towel, green juice (very sweet). Early check in (2 something - to beachfront room south of the main area). Reception asked since it was our anniversary if we like champagne and strawberries. Well of course we do. They never came... not a shock (see previous reviews) - zero concern; I guess this is what they do? Weird though. Will try this out in my personal life maybe; see if it helps me get ahead? Probably not. Resort itself: GORGEOUS. Super easy to access, seems user friendly for ppl with disabilities (ramps everywhere, but would trust their reviews not mine as we are currently both able-bodied). Lots of washrooms peppered around but I recall stairs for one washroom nearest the pool. Well manicured grounds. There is a huge chess set! Bean bag throwy-game. Firepits that seat like 15 ppl! Spraying for bugs takes place. A man with a captive hawk to scare birds etc away (he lets it fly, but it's a bit sad). Almost DESERTED nearly at times (like Mon-Wed due to downseason and people diving / excursions etc. This was more than wonderful since we were happy to have maximum alone time. Beautiful to just walk the resort at night. It's truly so calming and peaceful. ***there is construction on the north end underway right now - it looks to be 1/4 done. There was indeed jack hammering and drilling and hammering all day long on and off, just by the "quiet pool". Ppl were still on the beach nearby and seemed to care less. We opted to hang near the south end of the pool or south end of the property by the beachfront rooms. Beachfront King Rooms: Amazing - couches get wet and won't dry unless you prop them on their side (cushions only), which is not aesthetically pleasing but we did it, and they dried. Ppl drying scuba stuff in rooms overhead drip down onto couches, too. Rooms have 2 showers (one is outside and yet covered / very private / interior to room and hotel), we used the outside one because it is HUGE and awesome and just so easy. You're having 2-3 showers a day if you swim or work out, so this was great. Nespresso and 2 reg / 2 decafs per day, fridge with 2 tiny beers and 2 pops per day + 2 smaller waters per day, 2 large waters per day (i think - it may be one, but they added up), ice machine down the hall (used all week, no problems), coffee mate, tea, stevia, sugar and sweetener, wine glasses, espresso and coffee mugs, highball glasses, ice bucket. Lots of outlets and uplighting options, black out blinds or more porous blinds (2 choices), TV (we had to program it to auto-select channels as it was not set up), charging ports, phone, table and chairs, all the towels you could possibly ever want (all over the property - don't bring your own unless they are quick dry ones as most don't dry overnight due to humidity), shampoo / body wash / conditioner (do not bring your own, these are high quality and smell amazing and large bottles), shave kit, razor, shaving cream, sewing kit, little cotton wipes, little baggies, no sanitary options / those are at the little shop on site, lotion, lip balm, bug spray was good enough and worked well - mosquitos were moderate / I got 5-6 bites when I didn't wear bug spray after 6pm). Saw exactly one bug (small spider) and 2 small geckos in the room. Some ant hills on grass areas outside here and there but no problems. One towel rack to dry stuff. Laundry service if you want. Ironing board, hair dryer, iron. Magnifying mirror. Small toilet area that is private / interior to main bathroom. Large closets and a working safe. Hangers. Shoe rack. Luggage rack. Lots of storage options. Main door has 2 additional locks to main key lock for safer sleeping. Beds are super comfy. Firm-ish/medium soft. Pillows are big and firm but sometimes dampy-smell; put a towel on it for sleeping. Sheets are clean, and they change them daily / wrap duvet with fresh sheet. Housekeeping - PERFECT. No complaints these people work incredibly hard and did everything possible every day to clean the room and restock. Suggest to tip generously as they are predominantly women and are also more exposed to covid / wearing masks while no other staff seem to (the odd one here and there but almost all housekeeping do). Pools: Clean, easy entry, infinity style, great night lighting, hot tub was clean, actually hot (not too hot for some kiddos though), and peaceful. Hot tub is right in front of 4 or 5 cabanas that ppl can rent but weren't our style (these had some darker wood tones, a TV and fridge, and lounge chairs right by the hot tub - not so private). Main pool by the ocean is not busy in November - lots of choices for where to lounge (umbrellas or not), perfect to swim and float etc. No fighting for chairs in the off season. Ppl leave towels but this doesn't seem to mean they are saving the chair - usually they leave and don't come back / the towels are just used and they just kind of leave them there. There is some music around the main pool, but it is not all techno and not so loud that you cannot enjoy yourself. We hung out with a book for quite a while here and there and had no complaints - maybe don't set up right in front of the speakers. We also had headphones for our own music which helped with the odd noises. Queen size lounge beds with cylinder bolsters by the pool rent for like $200 a day ($100 or which goes to food/drink but don't quote me on this). Not a lot of "floaties" but ppl had them. Quiet pool (interior, northeast section) was like a Palm Springs Sinatra fantasy. My favourite place, but construction is going on in the building just beside it. Headphones block that out, but no bar, no service there. Very sunny area, no umbrellas, but good shade in the AM. Washrooms open. Some poolside rooms were cute and quiet. The rooms by this pool were cool - these are the rooms that have the concrete padded "couches" (not the wood couches with blue cusions that you can move around like by beachside units). Low profile and shaded. Would definitely stay in these, too. Restaurants: Beachside Le Cap, the white and blue one by the wood cabanas - sushi rolls, ceviche, gazpacho, fries, salads, calamari (really good), various flatbreads, poke bowls. Negronis were amazing. Alejandro was an amazing waiter. We loved this spot for a snack or dinner. Main open air restaurant with thatched huge roof (breakfast / lunch / dinner) - buffet can be included with room rate but we went a la carte daily. So many choices, more local cuisine options which were stellar and recommend these instead of western options. Coffee with milk (you have to ask for "crema" specifically for cream) was great. Incredible views. Little bar and chill guitarist at night from like 7-9 was quite talented and not loud. Enjoyed this immensely. Little padded seating lounge couches and cool lounge chairs set out just beyond the dining area oceanfront with little lights overhead (on all night / ppl hanging out, chatting with a cigar and drink sometimes). Cushions for these were brought out at 10:30am. So modern and beautiful. They like to seat couples at the tiniest tables with the least comfy seats but we would ask for one of the empty larger ones and they were always generous with this request. The larger tables are also closer to the ocean. The Italian One (Alfredo Trattoria): Did not go. It is directly beside Faro Blanco (on the corner). More of a leather banquet vibe but lighting wasn't as nice, bit of a fishbowl vibe, glass windows cube-like on 2 sides for everyone to see inside. Faro Blanco: Did go, amazing starters (the green curry soup was stunningly good; ceviche also amazing) - mains were just ok. Beautiful space, light and airy, perfect lighting and fun staff. There are only 2 tables outside however. Would recommend the tables outside. Room Service: 24 h; late menu also. 18% service charge. Didn't use it but would next time as a treat. Diversity: Some LGTBQ2S+ folks, not a lot, but they looked happy to be there, however proportionately there were not so many ppl as a whole. No overt signs of this being a progressive or particularly forward thinking / inclusive property, but maybe in the future this will improve. Ethnic diversity was lacking in general. Definitely a lot of caucasian ppl exactly like us with various degrees of burns, however they were (unlike us) dressed in their absolute finest beachwear. One guest had an American t- shirt about guns or ammo or something. Fun for him! Several guests had a physical disability but seeing multiple walkers and wheelchairs on the beach or by the pool over the course of the week indicated that getting around was do-able. There are motorized snorkelling assist machines for those with limited leg power. Snorkel / Dive shop: ScubaDu is the dive outfit. One of us was padi certified but years ago and needs a recert, & one gets seasick, so we didn't dive. The dive shop rents jet skis, snorkels and fins, go-pros, kayaks, clear bottom kayaks, and probably other stuff. We bought snorkel sets at the on site gift shop since rentals were $15 a day and we planned to snorkel 2-3 times a day for a week. Suggest bring your own if you have room in your carry on or luggage. Scuba Du does padi dive training and basic training courses. Some earlier review questioned their safety adherence and seemed legit, so do your research. Lifeguard wanders around a bit. Flags indicate how safe it is to swim / snorkel. Actual Snorkeling Report: There is a very good reef right off the property was the best reef we found all week (avoided tours and did our own reef, money bar reef, which is a 10 min walk on a mildly busy road - you can rent bikes that lock as money bar has bike racks and lockers). We also did another one near palancar beach, plus checked out chen rio on the south end - no snorkeling there really). Note, we are lazy right now. We didn't research snorkelling locations and options too strenously like others might. Most of our snorkeling was here and it was easy / convenient, and basically after 30-40 min you're ready for a break anyway. I personally would not want to waste half a day doing a tour for $80 and be chained to the tour agenda. We also saw boats dropping ppl (scads of ppl) off a money bar reef and they lasted 30 min, but that reef is DEAD. Super dead. There isn't much on the island about conservation so ppl seem to not know to not touch or stand on the reef. We saw ONE sign all week, and it was at money bar. Money bar also had good breakfasts and a starbucks. Go early or it gets busier. They have dancing and live music Thurs nights. Surfing - Nacho surf school advertises great surfing a 20 min drive away, but we went to see it and it is a LOT of rocks just in front of where he was teaching. One of us surfs and one is super beginner surfer but decent body boarder, and no way would we learn at that site. Ppl love it though, his reviews are great. We are used to El Salvador and Nosara, Costa Rica. This was tiny waves and ALL ROCKS on the beach exit. Hell no. Also really hot, no shade. Mopeds or scooters vs cars: We rented a jeep (you can rent a car on site via ALAMO at this resort - about $180-200 for a jeep for one day). One of us scootered 15 yrs ago and it was awesome but now, risk averse as we are, a jeep is much better. Younger 20-30s for sure, fun times. But it is insanely hot, your arms do get tired, and traffic is not so simple downtown (some streets have right of way depending on direction). There seem to be a lot of accidents. I mean, George Clooney got into an accident on a scooter in Italy and he must be not that stupid because he married Amal who is a brilliant human rights lawyer, so if he can screw it up, we all can. We opted not to risk it and ensure that our child free week lasted as long as possible. Parties / Weddings: We saw one larger wedding in the big main restaurant (not Le Cap, the one where they do the breakfast buffet / lunch and dinner by the ocean). The wedding guests seemed to have a lot of fun. It didn't keep us up at all. There was one business thing that looked a bit much - they hired a mariachi band on arrival, and it was slightly out of place for the hotel and a little bit cringey in a "white lotus" kind of way, but the ppl there seemed happy with it. They might also be the ppl who did the white party one night. They looked happy at the white party also - by Le Cap, with white chairs and a little bonfire. Amazing lighting at the white party. The lighting at this resort is next level. Well done. 10 out of 10. Smaller private ceremonies: there were 2 on Friday night. One was an anniversary thing with a couple and their little toddler. One was maybe a wedding for 2 - not sure - maybe an elopement? Both were doing photos by the sunset at the same time - they may be in one another's pics. All seemed happy and looked great. Sunsets: HOLY SH*T good. I feel bad for Cancun ppl. That is all. Children: There are small people here. Several of them. Some were staying right next to our room. We heard NOTHING! Well done, parents on vacation! One kid made a noise once on the property - maybe at dinner - the emotions of this child were mildly dysregulated. We judged their parents, felt self-righteous, enjoyed this immensely, and in total, it lasted 3 seconds before we realized what hypocritical jerks we were being. Gift shop: gifts, jewelry, kid stuff, sunglasses, goggles, beachwear and bathing suits, chocolate, cigars (yes we did and googled how to smoke one - learned a lot!), hats, local artisan creations, chips and snacks, things for that inevitable period you will get on vacation, first aid stuff, cigarettes, sunscreen, textiles, and more! It's open til 8. On-site ATM: it ran out of money and TD bank still charged me. It is now in dispute and will take 50 days. Save your receipts for everything. TD will not win this one because of this fact, and the translated receipt says the ATM was empty; no money was dispensed. Take that, TD. Try and not refund me. Just try. Palancar Beach Club- yuck. But go to one of the local beach clubs if you want to appreciate this resort THAT MUCH MORE. They are all gross, except maybe cabana beach, which might be a good deal, but not much different than the resort, so why. Seems like cruise people go to these clubs for the day. It is evidently so. The humanity. We were googling "why do people go on cruises" by day 4. Just so you know. Crime: Didn't see any. Didn't leave anything of value out in public view at any time (no phones, ipads, etc). Used the safe any time we left the room / everything of value went into the safe. Downtown / port: Cool one night. El Palomar for dinner was very good. Churros in the square were very good. Go after 6pm, it is too hot during the day. The square comes alive at night but it's very touristy. Still fun to walk around for 20 min. There is a dive shop, pharmacies, cafes, bars, restaurants both genuine and americanized (avoid hooters, wet wendy's and ex-pat place "dicks" or whatever it is), little artisan shops, kiosks, live music, jewelry shops, ferry port to cancun, car rental places, grocery stores (store called Mega is HUGE or we went to Chedraui which is smaller and more navigable). Buy some wine and beer at Chedraui on Rafeal E Melgar, a few necessities and take 'em back to the room. Thanks tripadvisor for this tip. This is shortly after day of the dead. It is a busy time that week / first week of Nov. Also there is a big parade in Jan or Feb I believe. Like mardi gras or similar. Check calendar for important dates, athlete events like iron man, and holidays. Also check your hotel for CONSTRUCTION before going. We forgot, but might have cancelled knowing there was construction, and yet now, having gone, this would actually have been a huge mistake based on where our rooms were and where we hung out pool-wise and beach-wise. GYM: we do not work out much. But this gym made us work out 4 of 7 days at 7 or 8am. It is STUNNING. Love love love it. Felt great, good way to get moving. Then some swimming and snorkeling or walking for a total of 2-3 hours activity per day. The rest, reading, lying still or eating. It has a punching bag and gloves, stability balls, kettle bells, an upright mirror, tech bikes x2 and elliptical x2, the thing that Arsenio hall uses with Eddie Murphy to spar in "Coming to America 1" - that long stick thing, you know? Also a stairmaster x1, recumbent bikes x3?, treadmills x4 (one not working), a weight bench, a leg press, leg extension (what is that thing just for quads), ab thing (i'm trying), the thing that goes in the middle of the gym with pulleys for lat-pulldowns etc, and a free weight for deadlifts, etc. There are also several free weights, yoga mats, a fridge full of water, and at least 4 other machines we did not acknowledge due to our lack of general fitness. The machines are tech-compatible with TVs and USB inputs. Wipe down your equipment ppl. Spa - didn't use it, looks amazing. Tennis: didn't use it, looks amazing - like AMAZING, Serena & Venus. Kids Club: No comment because we were child free this week, yay! Ok ok. It has paint your own pottery, a climber, a little indoor space. It looked fine. Didn 't see kids there. Kids were at the pool and beach area (that little semi circle grotto between the 2 restaurants) mostly. It was fun watching their parents try to read. Schadenfreude! To be fair, parents seemed happy and content. The water was not knocking kids over on the beach, and kids seemed very pleased. Parents didn't have to have super vigilance near the water like some beaches, so perhaps why kids club was not used so much? Fashion: Next level at times. Truly lots of sheer, easy breezy fabrics that are simple to get on and off…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
23 Helpful votes
Helpful
Response from P Beaury, Director General at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded Nov 18, 2022
Dear Allison, A very warm greeting to you. Thank you very much for taking the time to share your comments and going through every moment of your stay and sharing them with us and the public. We are delighted you had a wonderful vacation. Reviews like yours make us feel proud of all efforts our team does to deliver great experiences at our beautiful resort! On behalf of Presidente InterContinental Cozumel team we hope to have the pleasure to host you in the near future. Sincerely, P. Beaury Regional Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Great trip, perfect weather, staff amazing. Diving with Scuba Du, great service. Will give TA review separately. This is our fifth return trip here over 30 year span of diving. The Presidente has expanded restaurants onsite which are convenient if not wanting to taxi into town. The only negative is weak spirits at the bars. Truly relaxing, one of our better trips to Cozumel!
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything about this resort is perfect! From the instant you walk into the reception area you see and feel it. Greeted with a refreshing drink and cool, scented towel after a day of travel is very welcomed. We were assigned to the room I requested prior to our arrival and it was just lovely and very comfortable. The view of the beach and sunsets from the room was beautiful. The room was immaculate with maid service twice a day. The breakfast buffet is very substantial and well worth the price. Service at breakfast is exceptional. A shout out to Marcel who after the first morning was ready with gluten free bread for my husband and delicious lattes for both of us before we brought our plates of food to the table! Food, drinks and service was wonderful in all restaurants. We spent our week snorkeling, reading, relaxing and eating delicious food. Thank you to everyone at the Presidente for another wonderful week. We will be back!…
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Date of stay: August 2023
Rooms
Service
Sleep Quality
Room Tip: Room 5216 is in a perfect location to watch amazing sunsets!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I have nothing but great things to say about this property and it’s staff. Our check in process was so easy and Adriana did a great job checking us in. We bought the membership to IHG for $200 for the year and got a ground floor direct beach access room which was AMAZING. We also received a free weekend night stay at any IHG property that’s good for a year and $20 resort credit. We dove with ScubaDu 2 days and the whole process was a breeze. We had to rearrange some days because I had a sinus issue and it was no problem. The boat picks you up directly from the hotels pier. The food, service, beach, pool all were delightful. We definitely will come back
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We are staying at the Presidente Intercontinental and decided to have a beach day. Tomas was our server and was fantastic. I never once had my drink go empty and he even checked on us with an umbrella during a quick storm we decided to ride out. Nachos were really good and layered with cheese… definitely worth every penny. There so much to do in Cozumel, but we were glad we hung out at the hotel today. Thanks again Tomas
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Amazing location, food and service!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
It has been a while since we visited Cozumel and it was our first stay at the Presddentr Intercontinental. We stayed there for a week in June. For me it was a chance to dive again after almost a year and for my wife and kids a chance to relax and enjoy. Having been one of the first hotels in the Island, the location and setup is amazing. The hotels spreads out in a beautiful walkable large property that has the right balance of open spaces and natural beauty. From the moment we arrive to when we left, service was superb. We enjoyed the breakfast buffet, the bar service at the beach, the restaurants, the spa (90 minutes massage) and the room service. For me, diving was súper accesible. I used the dive shop at the hotel and they provided timely service, clean boats, knowledgeable crew that takes care of divers, provides insights and has attention to detail. I went out with them three days and they even accommodated for a gorgeous night dive. We will definitely come back.…
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: It's more expensive than an all inclusive but it's worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 4 weeks ago
Dear Juan, Hello from sunny Cozumel. Thank you kindly for staying with us and sharing your experience. So happy it was exceptional. We are thankful to know you had an superb service provided by our friendly staff, enjoyed a great location, awesome diving and nice atmosphere. Hope we have the pleasure to welcome you back soon. Cordially, P. Beaury Regional Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We’re lucky enough to have 10 days here in April 2023. Stunning hotel in a beautiful location in Cozumel. If you want to escape to a piece of paradise for a few days then recommend you choose this place. Perfect beaches, amazing snorkelling and scuba diving on site, beautiful hotel and incredibly friendly staff made this hotel simply wonderful. Added benefits were an amazing gym (with great Aircon), pools that aren’t too busy and a kids club to give the kids time to chill away from the sun and parents time to relax with a drink. We recommend that you pay the extra for a beach view room to take in the stunning sunsets here and you won’t regret it! Thanks for a great holiday. Will recommend this to everyone we speak to about Cancun / Cozumel.
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Date of stay: April 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 4 weeks ago
Dear NB16, Hello from Cozumel. Thank you kindly for rating your stay with us and taking the time to share your amazing experience at the resort. We are very glad to know everything, from room upgrade, amazing snorkeling and service received from our staff, was a great experience. Our commitment is for our guests to feel safe and pampered during their vacation. We thank you once more for sharing and recommending our resort. Hope we have the pleasure to host you in the near future. Cordially, P. Beaury Regional Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is our 5th visit to the Presidente. The most beautiful hotel, with the friendliest staff. Absolute heaven. Cant imagine staying anywhere else. We stayed in reef room with beach access and couldn’t have asked for a more relaxing stay. We LOVE this place! Can’t wait to come back.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Learn to Dive with Scuba Du.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 5 weeks ago
Dear PauloR6039WP, Greetings from Cozumel. Thank you for sharing your comments of your recent stay at Presidente InterContinental, we really appreciate your kind words and your loyalty to our resort. It is great to know what you love of visiting our resort, our beautiful location and friendly staff. Hope we have the pleasure to welcome you back soon. Sincerely, P. Beaury Regional Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was great about the hotel from the check in, clean room, food, diving, snorkeling right at your doorstep, great atmosphere, gym, and of course the very nice people. Thanks for a great experience! The hotel was definitely not crowded and we loved that ! But the laid back atmosphere was just what we needed! Would definitely visit again
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Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: There is some construction going on at the hotel but it did not bother us at all
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from P Beaury, Propietario at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Responded 5 weeks ago
Dear 66Xena, Warm greetings from Cozumel. Thank you kindly for taking the time to let us know about your stay. We are very glad you enjoyed service provided, our property, its quiet and peaceful ambiance. Our commitment is for our guests to have the best experience during their vacation. We hope to have the pleasure to host you in the near future. Sincerely, P. Beaury Regional Director.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Cozumel area.
PRICE RANGE
$205 - $382 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
presidente intercontinental cozumel hotel cozumel, presidente intercontinental cozumel resort and spa, intercontinental cozumel, el presidente cozumel, cozumel presidente
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
218
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Claim Your ListingINTERCONTINENTAL PRESIDENTE COZUMEL RESORT SPA, AN IHG HOTEL - Updated 2023 Prices & Reviews (Mexico)
Frequently Asked Questions about InterContinental Presidente Cozumel Resort Spa, an IHG Hotel
Which popular attractions are close to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Nearby attractions include Cozumel Bar Hop (2.8 miles), Milano Diamond Gallery (3.8 miles), and The Amazing Cozumel Race (3.7 miles).
What are some of the property amenities at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Conveniently located restaurants include Ix Kool, Fuego By Riviera Kosher, and Three Amigos.
Are there opportunities to exercise at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel have airport transportation?
Yes, InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Presidente Cozumel Resort Spa, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Presidente Cozumel Resort Spa, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.