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Carretera Costera Sur Km 16.5, Cozumel 77600 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5416)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Allegro Cozumel
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 57 hotels in Cozumel
Location
Cleanliness
Service
Value
In Mexico’s Caribbean there is a tiny island just bursting with life – it is Cozumel and the Allegro Cozumel. Right on the famous Sand Francisco Beach, two worlds of adventure co-exist: The Fun-in-the-sun beach and the amazing undersea Palancar Reef. Whatever you choose to pursue, Allegro Cozumel places it right at your fingertips. Beach Volleyball, tropical bars, restaurants, and nightclubs keep life on land exciting, while the on-site dive shop and big-game sport-fishing charters offer a gateway into the dazzling marine sanctuary of Cozumel’s waters. And when you awake the next morning, after a relaxing night’s sleep in your comfortable guest room, you’ll find there’s even more to explore, because the adventure never stops at Allegro. For the young ones, there is plenty to do from building sand castles alongside the beautiful powdery white sand beach, get physical at the amazing kid’s multiplay covered playground, catch some giggles at the water park, or take advantage of the many activities offered by the Kids clubs.
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Room & Suite (728)728
Full view
Property amenities
Free parking
Pool
Fitness Center with Gym / Workout Room
Restaurant
Diving
Snorkeling
Indoor play area for children
Kids club
Parking
Pool / beach towels
Outdoor pool
Swimup bar
Breakfast buffet
Kid-friendly buffet
Poolside bar
Tennis court
Water park
Billiards
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Kids' outdoor play equipment
Car hire
Spa
Facial treatments
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Cable / satellite TV
Flatscreen TV
Hair dryer
Telephone
Bottled water
Iron
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Additional 5% off
6,845Reviews671Q+A100Room tips
Traveler rating
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Popular mentions
Craig H wrote a review Yesterday
2 contributions
Do not waste your time or money on this place as it is sub-par for a vacation spot. There is no variety of food and is the same every day ----Buffet only and would not open any other restaurant. Watch out for the concierge as he will mark prices up to get a commission. He will get a can for 5-10 dollars higher than if you walk out to the cab. Not to mention excursions that they tell you one thing and you get another and they will not refund your money. PLACE IS A JOKE do not waste your money going here.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2021
Value
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
Dear guest. We apologize to know that you found our service below your expectations and it's a shame we didn't know about this before Please email us with a phone number at cozumel.guestexperience @ allegrohotels.com and I will personally attend to your case. Astrid Bautista
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Jeanette C wrote a review Dec 2020
4 contributions3 helpful votes
Hotel's Favorite
Everyone at the hotel was great! We realized our fan wasn't working and they had someone there in 5 min to fix it. The entertainment staff was also very engaging. We loved Arbey and April! Arby especially was hilarious and made the stay special for my kids. I would highly recommend Allegro. The beaches were clean and beautiful. The food was only so-so but who wants to come home fat anyway. Only complaint would be that it was very hard to get a reservation to the evening restaurants due to limited seating (thanks Covid) and I feel the hotel should make sure it is fairly distributed that each guest gets a chance to dine. You can stand in line 30 min early with only 5 to 6 people in front of you and not get a reservation due to large parties booking I guess. It didn't make sense that we're already all booked with only 5 people ahead in line. They need to fix that. We were there 4 evenings and only got one reservation at the hibachi restaurant(excellent food and show) They had a fire dance show and it was wonderful. Otherwise excellent stay.
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Date of stay: December 2020Trip type: Traveled with family
4 Helpful votes
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded Dec 25, 2020
Dear Guest, Thak you very much for sharing this great review of your recent stay at Allegro Cozumel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We thank you for your wonderful comments on service, of course we have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Sincerelya Allegor Cozumel
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shiltgav wrote a review Mar 7
1 contribution
Amazing place both the first and second time I have been here. I love the people and the many things you can do around the island. Best island to visit in the world. Would recommend to anyone. Great time.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
Dear Guest.We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for making us your choice hotel. We look forward to seeing you in the near future. At su casa Allegro cozumel
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1202horselover wrote a review Mar 7
Lima, Ohio75 contributions17 helpful votes
+1
We had a wonderful time in Cozumel because of the great activity people, RB, Abrel and all of the other guys who joined us for great sand volleyball. The bar tenders—-Luis, Armando,Alejandro and, of course, Freddy, in First Club— made sure we stayed hydrated and brought our favorite drinks. The servers at the restaurants—Felix and Sergio— always made sure we had everything we needed.
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Date of stay: February 2021
Location
Service
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded yesterday
Dear Guest. We truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Thank you for making us your choice hotel. We look forward to welcoming you back again very soon. At su casa Allegro Cozumel.
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Miranda Richards wrote a review Mar 7
1 contribution
My family and I had a trip to this resort and we had an amazing time! Our room was always cleaned quick and early, the food was good, and the staff treated us like QUEENS. Arbey and Abril made an exception to learn everyone’s names who was staying at the resort and always made us want to participate in the activities every day at our stay here. We definitely want to come back here next year!
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Date of stay: March 2021Trip type: Traveled with family
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Response from Allegro Cozumel, Other at Allegro Cozumel
Responded 2 days ago
Dear Guest. We truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Thank you for making us your choice hotel. We look forward to welcoming you back again very soon. At su casa Allegro Cozumel.
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PRICE RANGE
$106 - $254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
occidental allegro cozumel hotel cozumel, occidental allegro hotel, occidental allegro resort all inclusive
LOCATION
MexicoYucatan PeninsulaQuintana RooCozumel
NUMBER OF ROOMS
305
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Frequently Asked Questions about Allegro Cozumel
Which popular attractions are close to Allegro Cozumel?
Nearby attractions include Palancar Reef (2.1 miles), Columbia Reef (4.2 miles), and Playa El Cielo (4.6 miles).
What are some of the property amenities at Allegro Cozumel?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Allegro Cozumel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Allegro Cozumel?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Allegro Cozumel?
Yes, free parking is available to guests.
What are some restaurants close to Allegro Cozumel?
Conveniently located restaurants include Alberto's Beach Bar & Restaurant, SkyReef Cozumel, and Carlos'n Charlie's Beach Club.
Are there opportunities to exercise at Allegro Cozumel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Allegro Cozumel?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Allegro Cozumel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Allegro Cozumel?
Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (9.5 miles).
Is Allegro Cozumel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.