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Hacienda Chichen

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644 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Seattle, Washington
Level Contributor
112 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Chichen Itza is a hot, frenetic melee. The Hacienda offers the perfect oasis of calm, hospitality and tranquility from which to see the site, but also step away through the private entrance to recharge ion the wonderful pool and at the terrific restaurant and spa. We loved the evening musicians and the sustainable philosophy of the welcoming hosts.

Helpful?
Thank Docstone1
Hacienda_Chichen, Director de Relaciones Públicas at Hacienda Chichen, responded to this review

Thank you very much for your nice comments and visit. We love when our guests enjoy their time in our jungle oasis! More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After a long drive from Cancun airport due to a delayed flight the welcome at this hotel can't be faulted. A welcome Melon juice was very welcome as was the excellent food. The Pool and surrounding area are well presented, and the excellent site includes a private entrance to Chichen Itza, and a service to purchase tickets in advance.

Helpful?
Thank Mark B
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you very much for your nice review about our services. We hope to serve you in a near future! Sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2016 via mobile

Bottom line is that this is one of the most special places I have had the honor to visit. Dating back to the 16th century this resort has spectacular beauty and an awesome location. Right on the grounds of the ruins the park entrance is a 5 minute walk. Accommodations are simple, charming, and comfortable. The landscaping is breathtaking. Highly... More 

Helpful?
Thank ergutierrez
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

We had a excellent time in Hacienda Chichen. Nice bungalows with big beds. Superb breakfast and nice dinner with live music. Price is high but worth the experience. The pool is great and Gilberto helped us with the private backdoor tour at 6 oclock to Chichen Itza.

Helpful?
Thank FamilieVer
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

We appreciate your trust in our services and thank you for taking the time to share your experience with us and the travel community of TripAdvisor. Please visit us soon! Sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

Zug, Switzerland
Level Contributor
127 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 13, 2016

Feeling in the past as a inveterate traveller in this aera to visit this amazig place. Calm and nice sitting in the evening at the pool and having a chance to play billard in a separat room. Friendly reception to be recommanded.

Helpful?
Thank zugch
Geneva, Switzerland
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

Great overnight stop at the hacienda! Good cottages and absolutely great park. Wonderfull pool to relax. 5 minsxwalk to the back entrance of chichen itza... Beat the crowdes in the morning. Flawless service! Restaurant is VERY good too! Even so my only critic... On the too expensive side. Restaurant Terrasse in a super romantic setting

Helpful?
Thank UrsontheRoad
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thanks for staying with us and for your nice comments about your experience in our romantic Green boutique hacienda. Happy to hear that everything was perfect and flawless. On the price side, we are aware that it seems to be expensive if you compare it with the food service you can have in the town but, not expensive at all... More 

Scotts Valley, California
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 2, 2016

Beautiful gardens and comfortable cottages make a great setting away from the crowds. We entered Chichen Itza at 8am through the hotel's private entrance and were ready to return to the hotel before the crowds arrived, on bus tours from Cancun. We could cool off by the swimming pool and relax with a drink and meal on the terrace. There... More 

Helpful?
Thank Brian H
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you for choosing to stay with us. We are flattered by your excellent review on our services. The restoration work is almost ready and like you said, it is not an impediment for our guests to enjoy our premises as it does not affect the rest of the property such as, the rooms, spa, gardens, restaurant, swimming pool, etc.... More 

Sao Paulo, SP
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 23, 2016

Instead of getting exhausted in doing a same-day round trip from Cancun (or other places) to Chichén Itzá, stay there one or two nights! The archeological site is terrific and there are several good hotels around. The hotel was established into a former farm. The main farmhouse accommodated now the reception, concierge, lobby, living and pool. The chalets are spread... More 

Helpful?
Thank chico817
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Many thanks for visiting our hotel and sharing your positive comments about your stay. Your feedback is very important for us in order to evaluate our services. We hope you can come back soon to enjoy our jungle oasis! Sincerely, Hacienda Chichen Resort and Yaxkin Spa More 

Tucson, Arizona
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 22, 2016

This beautiful property is a short walk from Chichen Itza. The accommodations were outstanding, with various casitas spread out over the property. The staff was first rate and accommodated our every needs. The dining was also first rate, serving local cuisine. Even though the Chichen Itza ruins are overrun with tourists and hundreds of kiosks selling stuff made in China,... More 

Helpful?
Thank azjayhawks
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thanks for staying with us. We appreciate your good rating about our services but, most importantly is to know that you would definitely return to our hacienda. We will be happy to serve you again! All the best. Hacienda Chichen Resort and Yaxkin Spa More 

Los Angeles, California, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2016

The hacienda is beautiful with a story to tell, the staff is friendly, the rooms are very nice and the grounds are a must see. We are avid birders and realize that it is not migration season but we still enjoyed 20-30 species. One of which was an owl-that was cool. The best part was the private entrance to the... More 

Helpful?
Thank Sara R
Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda Chichen, responded to this review

Thank you so much for staying with us. I am glad to know that your two nights stay was perfect, and that you enjoyed the fauna and flora of this awesome jungle retreat. We hope you can giving us the opportunity to serving you once again, and that you can see more birds in your next visit! All the best,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
An eco-friendly boutique hotel, the Hacienda Chichen is committed to sustainable tourism and is devoted to Mayan culture and local community welfare. The resort consciously promotes an eco friendly environment rooted in Mayan tradition, which presents guests with plenty of romantic charm. An ambiance of 'home away from home' welcomes the Hacienda Chichen guests. The property's close proximity to the adjourning Chichen Itza ruins is a major plus for those travelers wishing to avoid the crowds. ... more   less 

Additional Information about Hacienda Chichen

Address: Carretera Merida-Puerto Juarez Km. 120, Zona Hotelera de Chichen Itza, 97751 Chichen Itza, Yuc., Mexico, Chichen Itza 97751, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Price Range: $147 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Chichen 3.5*
Number of rooms: 28
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Also Known As:
Hacienda Chichen And Yaxkin Spa
Hacienda Chichen & Yaxkin Hotel Chichen Itza
Hotel Hacienda Chichen Yaxkin
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