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Traveler (552)
Room & Suite (260)
Dining (71)
Ratings and reviews
Certificate of Excellence
  • Excellent52%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible1%
Travelers talk about
“main building”(54 reviews)
“yaxkin spa”(13 reviews)
“the cottages”(15 reviews)
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What's included
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
Concierge
Spa
Accessible rooms
Laundry Service
Private Balcony
Breakfast included
3 Star Hotel
An eco-friendly boutique hotel, the Hacienda Chichen is committed to sustainable tourism and is devoted to Mayan culture and local community welfare. The resort consciously promotes an eco friendly environment rooted in Mayan tradition, which presents guests with plenty of romantic...
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Location and contact
Carretera Merida-Puerto Juarez Km. 120 | Zona Hotelera de Chichen Itza, Chichen Itza 97752, Mexico
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (788)
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565 results
Traveler rating
302
167
63
26
7
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LanguageEnglish
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302
167
63
26
7
Show reviews that mention
All reviewsmain buildingyaxkin spathe cottagesold churchshort walklarge poolbird watchingflora and faunalush gardensprivate entrancerocking chairsfront porchunique experiencearchaeological siteearly in the morningcrowds arrivegreat pool
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1 - 5 of 565 reviews
Reviewed 1 week ago

I loved the Hacienda Chichen, with its beautifully cared for grounds, great little casitas and private access to the ruins and to a section of ruins in Chichen Itza that day trippers are not allowed to visit! I wish I had been able to stay...More

Thank isol93
Reviewed 2 weeks ago via mobile

Hacienda Chichen Resort was truly an excellent experience. If I could give it more than 5 stars, I would!! The staff was very accommodating at every request and they always served with a smile on their face! And the VIP pass into the archeological site...More

Thank Christy E
Reviewed 3 weeks ago via mobile

This authentic Mexican Hacienda with its own access to Chichen Itza is lovely. The staff were very friendly and most helpful. The setting, garden and pool were just what we needed after a long hot drive. Our room was nice and the aircon worked (and...More

Thank Hellbrook
Response from Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda ChichenResponded 3 weeks ago

Thank you for taking the time to review our services and for your nice recommendation. It's good to know that we fulfilled your expectations. We will continue doing our best, for you to have a great stay anytime you visit us. Sincerely, Hacienda Chichen Resort...More

Reviewed June 13, 2018

Our room was clean and quiet and the hotel service was top notch! We swam in the beautiful pool and the food was excellent! We loved listening to the morning bird songs. Hacienda Chichen arranged a tour of the ruins with an English speaking guide....More

Thank alprice2018
Response from Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda ChichenResponded 4 weeks ago

Thank you for choosing to stay with us. We look forward to your future visits! Sincerely, Hacienda Chichen Resort & Yaxkin Spa

Reviewed June 11, 2018 via mobile

We stayed here for two nights and loved the surroundings so much. Beautifully landscaped park with a lot of birds and plants. The pool was really nice and the rooms were also very nice. Since there isn't really a town near the hotel you're sort...More

Thank Jelly B
Response from Hacienda_Chichen, Director de Relaciones con Clientes at Hacienda ChichenResponded 4 weeks ago

Thank you for letting us know that you enjoyed your two-night stay. We appreciate your feedback and want you to know, that in terms of prices, we assure a top-quality food experience. The Hacienda Chichen received recognition by "Distintivo H" for its excellent service and...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$135 - $258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$135 - $258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (552)
Room & Suite (260)
Dining (71)
Pool & Beach (52)
Amenities (42)
Business Center & Event Rooms (1)
Questions & Answers
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mrsjwash422
July 24, 2017|
AnswerShow all 3 answers
Response from Hacienda_Chichen | Property representative |
It's a two-hour drive from Cancun airport approx.
0
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aceychasing
April 4, 2017|
AnswerShow all 5 answers
Response from Judy G | Reviewed this property |
Not much to add here; the back entrance is a walk through from the gardens to the right from the hotel and you arrive (after a while) behind one of the pyramids i.e. free entry! I had just gone for a walk so it was a... More
0
Votes
LuvsCaptiva
March 24, 2016|
AnswerShow all 7 answers
Response from nancy r | Reviewed this property |
My family (my husband and myself, two adult children & their friend) stayed at Hacienda Chichen in December 2015. We didn't have any issues with communication; the hotel was prompt with information and rates. We reserved... More
1
Vote
Room Tips
"Master suite great for a family of three"
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"All the rooms are individual cottage style, in the grounds."
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"Choose a room near the lobby."
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"Room are independent bungalows. They all seem to be equally good."
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