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The Pyramid At Grand Oasis

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Boulevard Kukulcan Km 16.5 Lt45-47, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2686)
Pool & Beach (451)
Dining (246)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Doctors available 24/7
  • 24-hour minimum vacancy between guests
Updated 05/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Pyramid At Grand Oasis
Updated 05/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 244 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
Newly renovated, The Pyramid is located next to its sister resort, the Grand Oasis Cancun, and offers guests a new and lavish way to experience Cancun and connect with the Mayan spirit. Its unique building stands majestically on the longest beach in Cancun, and features the longest pool in Cancun.
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Full view
Property amenities
Parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Children Activities (Kid / Family Friendly)
Paid wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
Languages Spoken
Spanish
2,578Reviews599Q+A100Room tips
Traveler rating
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Popular mentions
WhyyOhMe V wrote a review Jan 18
Ooltewah, Tennessee1 contribution
We have been at the pyramid for about 3 days and have truly had a great experience. Our favorite restaurants were Tun Kul and Careyes. At Tun Kul we had a waiter named David and he was truly a pleasure. He made our experience so great. Careyes had two amazing staff as well by the names of Jose and Fatima. They were so helpful and honestly the food here was the best on the resort. We truly have enjoyed our time here. Our only complains would have to be the rooms AC. I’m pretty sure it made us both have some bad congestion and sinus issues. The beds are super uncomfortable and lastly due to covid there were not a lot of shows. So most nights we drank and relaxed. Overall great place and the staff here are just great!
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Date of stay: January 2021
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Response from Customer Service, Director General at The Pyramid At Grand Oasis
Responded 2 days ago
Dear Guest, Thank you for choosing us to host your stay in Cancun. Our staff works really hard to make every single one of our guests feel at home and make sure they have an amazing experience, be assured that we will congratulate our staff for the excellent work they performed. It has been a pleasure to serve you and we hope to see you again soon. Best Regards, Ricardo de la Paz
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maddie m wrote a review Jan 14
2 contributions
It was a great time, always inclusive, very good about social distancing and COVID protection. Food was delicious, the bars are very good and wide ranged. Entertainment team was good at having fun w us. Having fun with Blas, Alfredo, Ander!!
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Date of stay: January 2021Trip type: Traveled with family
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Response from Customer Service, Director General at The Pyramid At Grand Oasis
Responded 5 days ago
Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. Also, we appreciate the special comments for our staff members, of course we will congratulate him for his excellent work. We would be honored to welcome you again on your next vacation. Best Regards, Ricardo de la Paz
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Chloe S wrote a review Jan 14
2 contributions
food was really good. had a lot of options to do fun things. the options were great and had lots of things to do when bored. kinky was great and bars were so so much and offered lots of drinks that we could all drink. alfredo, blas, ander were great!!!
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Date of stay: January 2021Trip type: Traveled with family
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Response from Customer Service, Director General at The Pyramid At Grand Oasis
Responded 5 days ago
Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. Also, we appreciate the special comments for our staff members, of course we will congratulate him for his excellent work. We would be honored to welcome you again on your next vacation. Best Regards, Ricardo de la Paz
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Kelsey K wrote a review Jan 14
2 contributions
We came in January and we had the best time. Not a lot of people in the hotel and they are taking great precautions to protect from Covid. We feel very safe here and had a blast!! The Bahia steak house is a very great place to have dinner!! Blas- entertainer, was super friendly and is awesome at making you feel entertainers comfortable. Pedro at fountainblue, bartender and , Jorge and Carlos at F2 bartenders, are the sweetest and most fun bartenders I’ve ever met!! Love this place!!
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Date of stay: January 2021Trip type: Traveled with friends
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Response from Customer Service, Director General at The Pyramid At Grand Oasis
Responded 5 days ago
Dear Guest, Thank you for choosing us to host your stay in Cancun. We are glad to know that you had the opportunity to taste our several specialized restaurants, as well as a buffet restaurant that aims to cater for all tastes. Likewise, our staff works really hard to make every single one of our guests feel at home and make sure they have an amazing experience, be assured that we will congratulate our staff for the excellent work they performed. It has been a pleasure to serve you and we hope to see you again soon. Best Regards, Ricardo de la Paz
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Cancun fun wrote a review Jan 14
1 contribution
I come with my friends for a week vacation. I really enjoyed my time here everyone is friendly especially the animator Blas who invited us to play volleyball in the pool with had so much fun. I really recommend the hotel.
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Date of stay: January 2021Trip type: Traveled with friends
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Response from Customer Service, Director General at The Pyramid At Grand Oasis
Responded 5 days ago
Dear Guest, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. In the same way, thank you for highlighting the qualities that made your stay unforgettable. Also, we appreciate the special comments for our staff members, of course we will congratulate him for his excellent work. We truly hope to have the honor of welcome you back soon so you can continue to enjoy our resort. Best Regards, Ricardo de la Paz
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PRICE RANGE
$217 - $358 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
260
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Frequently Asked Questions about The Pyramid At Grand Oasis
Which popular attractions are close to The Pyramid At Grand Oasis?
Nearby attractions include Parque Maya Tours (0.4 miles), Party Rockers Cancun (0.2 miles), and Mayan Museum of Cancun (0.3 miles).
What are some of the property amenities at The Pyramid At Grand Oasis?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at The Pyramid At Grand Oasis?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Pyramid At Grand Oasis?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Pyramid At Grand Oasis?
Yes, parking is available to guests.
What are some restaurants close to The Pyramid At Grand Oasis?
Conveniently located restaurants include Restaurante Careyes, Restaurante Benazuza, and Black Hole.
Are there opportunities to exercise at The Pyramid At Grand Oasis?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Pyramid At Grand Oasis have an airport shuttle?
Yes, The Pyramid At Grand Oasis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Pyramid At Grand Oasis?
Yes, dry cleaning and laundry service are offered to guests.
Does The Pyramid At Grand Oasis offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Pyramid At Grand Oasis?
Many travelers enjoy visiting Zona Arqueologica El Rey (0.4 miles) and Scorpion’s Temple (2.4 miles).