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    Krystal Urban Cancun

    Avenida Sayil | Lote 4-07, Super Manzana 4A, Cancun 77500, Mexico
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    Savings alert: 11% below average rate
    Best prices for your stay
    06/04/2017 06/05/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $84
          $71
          Great Deal
          $84
          $77
          Traveler (202)
          Room & Suite (130)
          Dining (45)
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          Overview
          • Excellent23%
          • Very good41%
          • Average21%
          • Poor7%
          • Terrible6%
          Travelers talk about
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Swimup Bar
          Fitness center
          Concierge
          Wheelchair access
          Business Center
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (426)
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          1 - 5 of 426 reviews

          Reviewed 1 week ago

          Very good option for those who rather explore the amazing attractions in Riviera Maya instead of spending the whole day in a resort. The hotel is super comfortable, well located, has good services and a great cost-benefit!More

          Review collected in partnership with this hotel
          Thank anaduek
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun

          Good afternoon, Dear Anaduek, thank you for sharing your comments with us, we are glad that you have enjoyed your stay and our location was useful for you to explore the riviera maya. We hope to welcome on your next visit to Cancun. Cordially, Jorge...More

          Reviewed 2 weeks ago

          Stayed for 6 night at the end of April. Room was clean and the hot water worked fine. I just wished they either have a small fridge or an ice machine available. Location is about a 10 minute walk to the bus stop for the...More

          Thank gmon
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun

          Good morning, Thank you for share your comments with us, we are pleased that you have enjoyed your vacations with us and our location was something that helped to make your vacations unforgettable. We hope you will give us another opportunity to serve you again...More

          Reviewed 2 weeks ago

          Beware of the maid since she likes to come in without knocking, when I confront her she said that she knocked and no one answer. Breakfast wasn't that great either, took shuttle to their sister hotel Krystal and it wasn't bad eitherMore

          Thank Cancun0301
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun

          Good morning, Thank you for your comment, we are sorry for the inconvenience that you had with our maid, we are going to work on those details that you mentioned to improve our services, thank you again for your feedback. We hope to see you...More

          Reviewed 3 weeks ago via mobile

          We just came back from a week staying at this hotel. Jesus took our bags up and was phenomenal and positive. Our room was 919, which was ideal as it does not face the street. You can see the ocean and sunrise from this room....More

          Thank TheTravelJoneses
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun

          Good afternoon, Thank you very much for your comment, we are glad that you have enjoyed your vacations with us and that our location have been something to enjoy. We also are pleased that you have enjoyed our facilities and specially with our beach club...More

          Reviewed 4 weeks ago via mobile

          Beautiful hotel with the friendliest staff! Special thanks to lobby bar staff Yendy and Jorge for making us feel welcome our entire stay. Hotel is with walking distance from downtown bars and clubs, pools are great and evening lounge entertainment.

          Thank Monica R
          Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun

          Good morning, Thank you for your comment, we are glad that you have enjoyed your vacations with us, we hope to see you again on your next vacations. Thank you for feedback. Regards.

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          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Dry Cleaning
          • Meeting Rooms
          • Business Center with Internet Access
          • Concierge
          • Banquet Room
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          Details
          • Price range
          • $70 - $120 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms ,
          • Suites
          • Number of rooms
          • 196
          • Reservation Options
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          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          Add Photo Photos
          Traveler (202)
          Room & Suite (130)
          Dining (45)
          Pool & Beach (41)
          Hotel & Grounds (238)
          Bathroom (7)
          Business Center & Event Rooms (7)
          Family and Play Areas (1)
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          Questions & AnswersAsk a question
          Niki N
          Hi. Do you have a shuttle from the airport to your hotel?
          December 31, 2016|
          Answer Show all 2 answers
          Response from CalidadyServicioKUC | Property representative |
          hello, Thank you for your ask; for the moment, we don't have a shuttle from airport to hotel. The cheapest way to go out from airport it is you buy a ticket at the ADO (Wich is a public transport), and you will leave the... More
          0
          Votes
          Google Translation
          michelle n
          I do not plan to rent car while here. How close are restaurants from the hotel and is there a bus?
          December 30, 2016|
          Answer
          Response from CalidadyServicioKUC | Property representative |
          Hello, Thank you for you ask. You do not need to rent a car, you can walk to restaurants by crossing the street there are a lot of them on the mall and around of it. If you want to go to the hotel zone, you can walk 1... More
          1
          Vote
          Google Translation
          PaolaPiramanrique
          Buenas Tardes: Quisiera preguntar acerca de la hora para hacer check in y check out! Agradesco su colaboración:)
          November 1, 2016|
          Answer
          Response from CalidadyServicioKUC | Property representative |
          Hola, el horario de check in es a las 3 de la tarde y la salida es a la una de la tarde. Al contrario, el placer es todo nuestro, esperamos que pronto nos visite, saludos.
          0
          Votes
          Google Translation
          Room Tips
          "view not facing the street"
          Read review
          "King Bed is the way to go. If you don't like to hear what's going on next room, this hotel is not..."
          Read review
          "More Queen and King size beds. Also, most importantly, get BETTER BEDS!!!!"
          Read review
          "Do not go to this hotel"
          Read review
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