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Courtyard Cancun Airport

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#54 of 182 Hotels in Cancun
Certificate of Excellence
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Courtyard Cancun Airport
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832 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Reviewed 2 days ago NEW

Clean comfortable rooms. Good food. Great breakfast buffet. Service was good. The courtyard is what makes this hotel. Lovely well-tended grounds. I could sit by the pool and watch the orioles building nests and playing with each other. Although along the main freeway between the airport and Cancun - quiet and like being in another world. I stay here upon...

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Helpful?
Thank Deidre B
STANDISH
Reviewed 3 days ago NEW

We arrived in Cancun, and called the number for the shuttle to pick us up, it arrived within 10 minutes, and the driver was friendly, and polite to us. We arrived hotel, the staff was friendly, and ready to help, we asked for adjoining or close proximity of rooms, and they could not accommodate side by side however we were...

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Helpful?
Thank KATRINA H
Las Vegas, Nevada
Reviewed 4 days ago NEW

So I booked a king size room with garden view, paying for the price to relax with family. Got to the front desk, checked in, and got to the room and saw a double bed with no garden view. Front desk never told me I didn't get the room I booked for and didn't give me a discount for not...

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Thank 240lyly
Ana Q, Gerente at Courtyard Cancun Airport, responded to this review

Thank you for sharing your experience at the Courtyard Marriott Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the room allocation. We have shared your feedback with the appropriate hotel team. Upholding our commitment to provide...

Reviewed 4 days ago NEW

Great place to stay the night before your flight or even the whole time you are in the area. Only 10 minutes to the beach & resorts. Beds were super comfortable and the whole hotel was sparkling clean. Loved the hot tub and the pool surrounded by palm trees. The breakfast buffet was delicious...don't miss the Mexican hot chocolate. Our...

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Thank Valery B
Reviewed 1 week ago NEW

We stayed 6 days in Xcaret and did not want to chance missing an early flight on our last day. Found the facilities to be in great condition and loved the close proximity to the airport. Surprisingly, even though they are not one of the big resort hotels, the staff was great, especially Emeterio. He was both our poolside and...

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Thank Chad17932
Reviewed 1 week ago via mobile

The food was excellent and the waiter Celso wax the best waiter we've had. He was extremely helpful and courteous. We just stayed over night before heading out of Cancun airport. Staff very friendly and helpful.

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Thank Kandi G
Yuma, AZ
Reviewed 1 week ago

We stayed here over night before heading off for Merida and Mayan ruins in the surrounding area. The room was comfortable and had all of the necessary amenities. The hotel has a nice restaurant with a good selection of Yucatecan food as well as other choices. Good jumping off place for other destinations.

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Helpful?
Thank dnreed
NJ
Reviewed 2 weeks ago

We are family of four and arrived on Christmas Eve around 8pm from USA and rather that paying full fare that night for our all inclusive vacation, we decided to stay at Courtyard one night using Marriott points and get an early start the next morning. They picked us up within 10 minutes when we called them, shuttle was free,...

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Thank warrenguy
Sacramento
Reviewed 2 weeks ago

The staff was very friendly, the room average or above for an airport hotel. It was great to have a free shuttle to/from the airport. I ate breakfast and used the gym and enjoyed both. There is a smallish pool and hottub.

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Helpful?
Thank Lora M
Ana Q, Gerente at Courtyard Cancun Airport, responded to this review

Thank you for sharing your experience at the Courtyard Cancun Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you...

Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

This hotel is very close to the airport--5-10 minutes with the free shuttle. I thought the rooms were great and I did not experience any odor problems that others have mentioned. The rooms are clean and large. Good wifi (free) and aircon. The staff in the reception were helpful and friendly. But the hotel is isolated and not near the...

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Helpful?
Thank UE_DC64
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of Cancun, Mexico when staying in the Courtyard Cancun Airport. Our gorgeous hotel is located around 5 minutes away from Cancun International Airport and we offer a complimentary shuttle to and from the airport throughout the day. Be sure to take advantage of our free high speed Internet access, state-of-the-art fitness center, outdoor pool and spectacular El Henequen restaurant. ... more   less 

Additional Information about Courtyard Cancun Airport

Address: Blvd. Luis Donaldo Colosio, Km. 12.5, Lote 1, SMZA. 301, Cancun 77560, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $133 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cancun Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Cancun Airport staff and other travelers.
35 questions
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Questions? Get answers from Courtyard Cancun Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for a courtyard or pool view.”
 of 5 bubbles 905deidreb, 2 days ago | Read review
“you can ask for feather pillows :)”
 of 5 bubbles valeryb705, 4 days ago | Read review
“Even though we were next to the elevator, never heard any noise.”
 of 5 bubbles Chad17932, 1 week ago | Read review
“Pool View are Good Rooms”
 of 5 bubbles Ssubiru, 3 weeks ago | Read review
“avoid a room facing the pool as some young guests were drinking outside at night making quite a racket”
 of 5 bubbles moogharrison, Dec 4, 2016 | Read review
5 of 5
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