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Lote 1-01, MZA 2 Supermanzana 13 Avenida Tulum Esq. Banco Chinchorro 334 Parque Industrial Millenium, Cancun 77504 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (66)
Room & Suite (136)
Dining (66)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 01/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from One Cancun Centro
Updated 01/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#78 of 257 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel One is practical, our value is efficiency, ideal to rest and move on. One hotel, gives you security and confidence in your travel budget.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Outdoor pool
Free breakfast
Business Center with Internet Access
Meeting rooms
Non-smoking hotel
Laundry service
Wifi
Breakfast buffet
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish

Location

Full view
75Somewhat walkable
Grade: 75 out of 100
25Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
792Reviews32Q+A16Room tips
Traveler rating
  • 338
  • 294
  • 100
  • 34
  • 26
Time of year
Traveler type
Language
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  • English
BZTMAN wrote a review Feb 2020
Trelawny132 contributions79 helpful votes
hotel was simple, small, clean and safe. Inexpensive location to spend the night. very limited amenities but the rooms were clean, a/c and hot water worked fine. Best if mobile as limited dining options close by. limited English.
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Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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Kath6681 wrote a review Sep 2019
1 contribution3 helpful votes
This hotel was very clean and comfortable, the breakfast and housekeeping staff were beautiful, however I would not stay here again. Front staff had trouble understanding me due to language barriers which made it quite hard. The location wasn’t great, there were shops like a supermarket near by but thats about it, if you wanted to sightsee it did take a fair while to get anywhere.
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Date of stay: September 2019Trip type: Traveled solo
3 Helpful votes
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Martha H wrote a review Apr 2019
Denton, Texas14 contributions16 helpful votes
We stayed here the last night of the trip due to an early flight. The hotel is new and it has potential.. however my experience was bad.. the AC did not cool the room, we lost power 3 times in an hour..losing cable and internet very often..no additional pillows, the staff was not very helpful with information about the area.. the check out morning we had scheduled a shuttle to the airport and the complimentary breakfast was supposed to be ready @ 7 which was not.. the staff was running around like chickens with no head.. but without resolving anything.. no hot water to take showers..overall a very disappointing experience.. we won't be back and we do not recommend it.
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Date of stay: April 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
2 Helpful votes
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Response from Monica M, Gerente at One Cancun Centro
Responded May 5, 2019
Estimado Huésped, Agradezco mucho el haber dedicado parte de su tiempo para hacernos llegar su opinión. Sin embargo, al leer sus comentarios, veo que su estancia no ha sido completamente satisfactoria. De antemano le ofrezco una sincera disculpa por los incidentes que se presentaron durante su reciente visita. Personalmente he revisado estos puntos en conjunto con los departamentos involucrados y estamos tomando acciones correctivas, para evitar que situaciones similares se repitan en el futuro. Sé que las disculpas después de los hechos pueden carecer de valor, sin embargo, le pido las acepte como muestra de nuestro compromiso por mejorar el nivel de nuestras instalaciones y servicio. Espero que nos brinde una nueva oportunidad para atenderle y cambiar la percepción de su última estancia.
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Mobile16110018160 wrote a review Feb 2019
Orange Walk, Belize1 contribution
Over all it was a great experience. Just needed to have more selection on restaurants that deliver food. Great location, becuase it was not far from the airport. Great breakfast, and the internet was fast enough to do some work.
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Date of stay: February 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
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Response from Monica M, Gerente at One Cancun Centro
Responded May 5, 2019
Dear Guest, We appreciate very much your comments, we are very glad that you had a pleasant stay with us. We look forward to having the honor of being your hosts very soon.
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Dina B wrote a review Jan 2019
Victoria, Canada15 contributions30 helpful votes
This hotel is absolutely a great deal for your dollar. This hotel is exceptionally clean and safe for a couple of Canadian women travelling for leisure we were extremely satisfied with this hotel. Every single day our beds were changed and fresh towels provided along with bottled water in our room. The breakfast included in the rate was delicious - fresh scrambled eggs, fresh fruit (cantelope, watermelon, papaya), yogurt, coffee, juice, cereal, and tacos. There was a little waffle maker that you could make waffles with which were delicious! There was an ice machine (very safe) and a counter top water dispenser with a big bottled water container as well as coffee apple juice and orange juice. The staff were courteous and very friendly and very helpful. For dinner options, there is a local taco place called Tacoria Los Chachalachos and I highly recommend this place for a reasonably priced delicious dinner. This hotel is within walking distance to the Plaza Las Americas (aprox. 1.8 km to walk) and that is where you can catch the R1 or R2 bus to get to the hotel zone/AKA beaches in Cancun. The bus costs 12 pesos FYI.
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Date of stay: January 2019
Value
Service
Sleep Quality
Trip type: Traveled with friends
2 Helpful votes
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Response from Monica M, Gerente at One Cancun Centro
Responded May 5, 2019
Dear Guest, We appreciate very much your comments, we are very glad that you had a pleasant stay with us. We look forward to having the honor of being your hosts very soon.
Read more
Previous
PRICE RANGE
$48 - $77 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
126
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Frequently Asked Questions about One Cancun Centro
Which popular attractions are close to One Cancun Centro?
Nearby attractions include Malecon Kids (0.1 miles) and Funever Dreaming (0.3 miles).
What are some of the property amenities at One Cancun Centro?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
What food & drink options are available at One Cancun Centro?
Guests can enjoy free breakfast during their stay.
Is parking available at One Cancun Centro?
Yes, parking is available to guests.
What are some restaurants close to One Cancun Centro?
Conveniently located restaurants include Costelão Prime Churrascaria, Taqueria Los Chachalacos, and Wazaaabi Sushi House.
Are there opportunities to exercise at One Cancun Centro?
Yes, guests have access to an outdoor pool during their stay.
Does One Cancun Centro offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at One Cancun Centro?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to One Cancun Centro?
Many travelers enjoy visiting Scorpion’s Temple (4.7 miles).
Is One Cancun Centro accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.