This hotel was very clean and comfortable, the breakfast and housekeeping staff were beautiful, however I would not stay here again. Front staff had trouble understanding me due to language barriers which made it quite hard. The location wasn’t great, there were shops like a supermarket near by but thats about it, if you wanted to sightsee it did take a fair while to get anywhere.
We stayed here the last night of the trip due to an early flight. The hotel is new and it has potential.. however my experience was bad.. the AC did not cool the room, we lost power 3 times in an hour..losing cable and internet very often..no additional pillows, the staff was not very helpful with information about the area.. the check out morning we had scheduled a shuttle to the airport and the complimentary breakfast was supposed to be ready @ 7 which was not.. the staff was running around like chickens with no head.. but without resolving anything.. no hot water to take showers..overall a very disappointing experience.. we won't be back and we do not recommend it.
Over all it was a great experience. Just needed to have more selection on restaurants that deliver food. Great location, becuase it was not far from the airport. Great breakfast, and the internet was fast enough to do some work.
This hotel is absolutely a great deal for your dollar. This hotel is exceptionally clean and safe for a couple of Canadian women travelling for leisure we were extremely satisfied with this hotel. Every single day our beds were changed and fresh towels provided along with bottled water in our room. The breakfast included in the rate was delicious - fresh scrambled eggs, fresh fruit (cantelope, watermelon, papaya), yogurt, coffee, juice, cereal, and tacos. There was a little waffle maker that you could make waffles with which were delicious! There was an ice machine (very safe) and a counter top water dispenser with a big bottled water container as well as coffee apple juice and orange juice. The staff were courteous and very friendly and very helpful. For dinner options, there is a local taco place called Tacoria Los Chachalachos and I highly recommend this place for a reasonably priced delicious dinner. This hotel is within walking distance to the Plaza Las Americas (aprox. 1.8 km to walk) and that is where you can catch the R1 or R2 bus to get to the hotel zone/AKA beaches in Cancun. The bus costs 12 pesos FYI.…
This hotel is perfect for budget minded travelers, Everything is accessible buy bus or walking, Hotel zone about 15 min cab ride to hotel or you can take the bus, Our beds were fine and the sheets are changed very day, Breakfast is included and is self-serve with fresh fruit, waffles, yogurt and eggs and some delicious mexican dishes too. They have a pool too and it was great. Great taco place near by, just ask the desk. All in all would stay here again.