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Grand Oasis Palm

3,751 reviews
#46 of 177 Hotels in Cancun
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Traveler (2981)
Pool & Beach (757)
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Overview
  • Excellent50%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible6%
Travelers talk about
“white box”(132 reviews)
“la bamba”(77 reviews)
“grand oasis”(161 reviews)
Wifi
Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Reviews (3,751)Write a Review
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431 - 435 of 1,529 reviews
Reviewed May 16, 2016

Well to start off,I would highly recommend people to book with air Transat. Great airline. Hotel transfer included. We went with 3 girls aged 6,3 and 6 months. All of them had such a great time. I would start with the cons Being such a...More

1  Thank SemaRamlu
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded May 17, 2016

Dear Guest, We appreciate the time you have taken to share such detailed comments about your experience; this helps us recognize our areas of opportunity so we can provide a better service in the future. Furthermore, we would like to let you know we are...More

Reviewed May 15, 2016 via mobile

It was a wonderful time we will always go back employe HERVIN did a great job of taking care of us everyday we were there for 5 days Food Hotel rooms Bars Beach Everything was wonderful This is the place to go with!!!! HERVIN IS...More

1  Thank Minela Cakic S
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded May 16, 2016

Dear Minela, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard...More

Reviewed May 14, 2016 via mobile

Performed by our waiter Hervin at the beach at with hotel was excellent suggest you this hotel if you travel with kids great beach joyful staff amazing cleaning service we spend a very wonderful time in spa very clean professional staff marvellous relaxation if you...More

3  Thank Xenia T
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded May 16, 2016

Dear Xenia, We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the facilities, entertainment and personalized service we offer....More

Reviewed May 13, 2016 via mobile

Everything was under construction when we were there. One of the pools, and something they were taking apart by the pool. Making all kinds of noise and dust. Kids were in the pool so they didn't mind. Pool food was kind of nasty. Some soppy...More

1  Thank Outtingcritic
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded May 16, 2016

Dear Guest, As you mentioned, we just finished remodeling and improving our facilities for the benefit of our guests, in order to provide a safe and comfortable environment. We are truly sorry for the inconveniences you encountered during your stay; we wanted to let you...More

Reviewed May 13, 2016

this hotel is good in my book. The children(11,9,7) had a blast. I would like the beach to be bigger and the food to be better. The pools are great. The elevators are small and slow but we didn't mind, we are on vacation so...More

1  Thank all4abc
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded May 16, 2016

Dear Guest, Thank you for your kind words and for choosing us as host of your stay in Cancun. It gives us great pleasure to know you had such a great time during your vacation, it was an honor having you as a guest. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Meeting Rooms
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Business Center with Internet Access
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$170 - $395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Luxury Hotel in Cancun
#40 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
$170 - $395 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Luxury Hotel in Cancun
#40 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
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Traveler (2981)
Pool & Beach (757)
Room & Suite (559)
Dining (369)
Amenities (119)
Family and Play Areas (81)
Business Center & Event Rooms (11)
Questions & Answers
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cfromnh
February 22, 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Hi, We invite you to visit our profile, we actually have daily reviews. If you have any question, do not hesitate to write us. Best regards,
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jessicaa583
February 21, 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi Jessica, It has an extra charge, please call the hotel for more information: 01 998 881 7000. Best regards,
0
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cfromnh
February 20, 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi, Please call the hotel for more information: 01 998 849 4510. Best regards,
0
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Room Tips
"Tip the front desk staff"
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"Be polite and you get beyond perfect service"
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"Ask for room facing the lagoon/street for quiet."
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"I would choose a room on the Grand side and one on the lower floors because of the elevator it takes too much..."
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