We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Grand Oasis Palm

Show Prices
#51 of 182 Hotels in Cancun
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Oasis Palm
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,698 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,214: English reviews
macon
Reviewed yesterday NEW

Stayed in grand oasis palm-which is luxury,upgraded oasis palm. Beach is just beautiful and so close to beach,you can touch it in 20 feet. So many things for the kids [and adults] to do-- Swimming pools are large and clean-

 Report
Helpful?
1Thank gnayak67
Connecticut
Reviewed 2 days ago NEW

When I booked this resort, I didn’t know that their emphasis was the entertainment. I learn it during my stay. That was something else. At my arrival, the bell boys and the reception desk did a very remarkable job, cordiality and kindness was the common denominator. The Oceanfront Junior suite was amazing, all modern style furniture and decor, cozy, roomy...

 Report
Helpful?
1Thank Ladope
Reviewed 4 days ago NEWvia mobile

We went on our honeymoon to the Grand oasis palm and were truthfully very impressed. Upon check in we were greeted by Alejandro the front desk manager who was a darling from start to finish. We had dinner at the White Box (great seafood) and Careyes (reservation- only). Careyes was excellent and came highly recommended by alejandro upon check-in. We...

 Report
Helpful?
1Thank Marisol R
OasisHotelResorts, Director General at Grand Oasis Palm, responded to this review

Estimada Marisol, We are pleased your stay with us has motivated you to share such a great review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities and personalized service we offer be assured that we will congratulate the member of our staff you mentioned for his...

Marlborough, Massachusetts, United States
Reviewed 5 days ago NEW

Where can I begin, First of all the grounds,building,beach, pools, were great, with the exceptions of the rooms, the walls were too thin and basically you could hear your neighbors business and conversations. the rooms were a good size and were being cleaned on a daily basis. 2 small elevators that barely fit 6 people. Please be aware that if...

 Report
Helpful?
1Thank sant2315
OasisHotelResorts, Director General at Grand Oasis Palm, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all...

Reviewed 5 days ago NEW

This resort is nest the oasis palm..so you get to share the facilities. Bars and restaurants are mostly quick to service without much of a line. Food is okay. I whish they included some authentic Mexican food. I had two issues while my stay. I left my phone at the La Cantina bar. When I return a guest told me...

 Report
Helpful?
2Thank Sujeewa S
OasisHotelResorts, Director General at Grand Oasis Palm, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. In regards to the inconvenient with your phone the investigation is being carried out so as long as the hotel have an answer they will contact...

Reviewed 6 days ago NEW

We went for my finances birthday. When we arrived at the resort check in went smooth besides being rushed through the process. The room was decent a little small. The first room we checked into the door didn't not lock we call the front desk a million times no answer we had to go down to the front desk to...

 Report
Helpful?
2Thank Dezi P
OasisHotelResorts, Director General at Grand Oasis Palm, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all...

Nanaimo, Canada
Reviewed 6 days ago NEW

Stayed there for one month last January. Food was good and a great selection of specialty restaurants. We stayed on the 8th floor with a great view of the beach & pool area. Staff was friendly & polite.

 Report
Helpful?
Thank 8benny719
OasisHotelResorts, Director General at Grand Oasis Palm, responded to this review

Dear Guest, We are pleased your stay with us has motivated you to share a good review about our hotel. Thank you for highlighting the qualities that made your stay unforgettable. We are glad you enjoyed the restaurants, facilities and personalized service we offer. Our staff works hard to satisfy our guests so that they have amazing experiences. We hope...

Tamaqua, Pennsylvania
Reviewed 6 days ago NEW

Was nice but be aware there are 2 hotels the Oasis Palm and the Grand Oasis Palm if you don't stay at the Grand you can't use everything or go to all the restaurants. Be sure to get the VIP to get access to all the restaurants and activities. The mini bars in the room, if you don't have VIP...

 Report
Helpful?
Thank Michele R
OasisHotelResorts, Director General at Grand Oasis Palm, responded to this review

Dear Michele, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. We greatly appreciate all the suggestions you mentioned, we would be honored to welcome you again on your next vacation. Eduardo Pérez, Kind regards

Reviewed 1 week ago

I just got back from a 7 day stay at the Grand Oasis Palm! I had an amazing time! The Tequila tasting with David was AMAZING! (he is hot too) The cabanas where great and so was Anna the person serving us. The whole staff was amazing! They created an amazing Thanksgiving dinner for us at the white box! I...

 Report
Helpful?
2Thank Alejandra L
OasisHotelResorts, Director General at Grand Oasis Palm, responded to this review

Dear Alejandra, We greatly appreciate the special mention of those members of our team who helped make your stay an enjoyable one. We will of course congratulate them for their great work. Our staff work hard to create a great holiday experience for our guests to remember. We are delighted you enjoyed our calm hotel, thanks also for pointing out...

Chicago, Illinois
Reviewed 1 week ago

We chose, Grand Oasis Palm Lite for our 6 nights vacation considering a fair price for the Thanksgiving week. The hotel was good, the ocean and the beach was gorgeous. My husband and I, were looking for relaxation so we decided to be not picky. But... In the room we did not have a safety box for money and valuables...

 Report
Helpful?
1Thank Tina V
OasisHotelResorts, Director General at Grand Oasis Palm, responded to this review

Dear Tina, Thank you for sharing your comments with us. It is important for us to mention that we have safe deposit box in each room for our guests to store their personal belongings, since the hotel is not responsible for objects outside of it, we are truly sorry that you didn't notice during your stay that your item was...

Questions? Get answers from hotel staff and past guests. Ask a question

2,742 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (2099)
Viewed
Pool/Beach Area (478)
Viewed
Dining (226)
Viewed
Hotel & Grounds (353)
Viewed
View from Room (119)
Viewed
Room/Suite (137)
Viewed
Family/Play Areas (51)
Viewed
Bathroom (19)
Viewed
Business Center/Function Rooms (6)
Viewed
0:48
Videos (2)
Viewed
Other (708)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (531)
Viewed
Amenities (119)
Viewed
Beach (48)
Viewed
Master Suite (71)
Viewed
Pool (36)
Viewed
Dining (56)
Viewed
Standard Room with Lagoon View (56)
Viewed
Standard Room with Ocean View (64)
Viewed
The Hotel (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (112)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (6)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (10)
Viewed
Business Center/Function Rooms (2)
Viewed
Family/Play Areas (4)
Viewed
Other (67)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
2.8 mi away
Oasis Smart
Oasis Smart
#42 of 182 in Cancun
473 reviews
0.0 mi away
Oasis Palm
Oasis Palm
#78 of 182 in Cancun
2,551 reviews
4.6 mi away
Grand Oasis Cancun
Grand Oasis Cancun
#93 of 182 in Cancun
5,544 reviews
Show Prices
Show Prices
Show Prices
6.2 mi away
Grand Oasis Sens
Grand Oasis Sens
#74 of 182 in Cancun
4,187 reviews
6.5 mi away
Royal Solaris Cancun
Royal Solaris Cancun
#33 of 182 in Cancun
3,792 reviews
2.2 mi away
Dreams Sands Cancun Resort & Spa
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
"I'm all about the kid-stuff: endless entertainment, family-friendly accommodations, child-centric restaurants and a Kids Club that's cool as can be. But I've got that pampered, indulgent side, too, as a visit to my Kin Ha Spa shows - I always find plenty of fun stuff for parents to do while the kids are having fun. I'm like my sister resort, Oasis Palm - but a bit more upscale, with the extra amenities you're looking for. I'm Mexican and proud of it: my dancing, dining and decor reflect the culture of Cancun, with my delicioso Mexican food in the cantina and lots of activities for everyone". ... more   less 

Additional Information about Grand Oasis Palm

Address: Boulevard Kukulkan km 4.5, Cancun 77500, Mexico (Formerly Grand Oasis Caribbean Resort)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $176 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Palm 3.5*
Number of rooms: 345
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Priceline, Hotels.com and Odigeo so you can book your Grand Oasis Palm reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Oasis Palm Hotel Cancun
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Hotel Style:
#38 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Grand Oasis Palm staff and other travelers.
364 questions
Ask a question

See all questions (364)

Questions? Get answers from Grand Oasis Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try grand plus room-too many amenities--”
 of 5 bubbles gnayak67, yesterday | Read review
“Be sure get the VIP and stay at the Grand Oasis Palm, the Oasis Palm has limited access to everything.”
  • Was roomy
 of 5 bubbles micheler656, 6 days ago | Read review
“First floor by the garden. I love the garden!”
 of 5 bubbles 951tinav, 1 week ago | Read review
“The higher ther better”
 of 5 bubbles MGMoney, 1 week ago | Read review
“Do not select this hotel”
 of 5 bubbles cbG8359FU, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay