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Dreams Sands Cancun Resort & Spa

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#36 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
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2,553 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 1,791: English reviews
Kingwood, West Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 4, 2016

Fantastic location. Perfect beach. Plenty chairs .room clean, but could have had better individual lights for reading. Food very nice. Wait staff great with 3 year old grand-son. Enjoy all the restaurants. Good entertainment.

Helpful?
3 Thank michelenovier
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear michelenovier, It is our pleasure to know that your stay at Dreams Sands Cancun Resort and Spa was a wonderful experience and that you enjoyed our service and facilities. We appreciate your kind comments. Looking forward to host you again! More 

NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

The staff here was excellent, very attentive, always there when you need something!!!! The resort is nice, a little on the small side when compared to others we have visited in the Caribbean. Everything is close. We had no complaints with our room. Everything worked perfect. The view from our balcony was beautiful. The shows were excellent. They had a... More 

Helpful?
3 Thank AntAnt1
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear AntAnt1, It's our pleasure to know that your stay with us was a wonderful experience and that you were satisfaced with our service and facilities. We appreciate your kind comments. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterises our brand and resort. Sunny regards, More 

Collinsville, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2016

We have never been to Cancun before so we had no idea what to expect. The resort was so clean. They have so many staff membesr cleaning all the time. Great food at all the restaurants. Never a wait. Men do need to bring pants if they want to sit inside at some but outdoor seating is an option if... More 

Helpful?
2 Thank sandy w
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Sandy w, It is an honor to read that Dreams Sands Cancun Resort & Spa is worth of your recommendations! Thank you very much for your review and for letting us be your first experience in Cancun. Also we appreciate taking the time to write a review about your stay in our resort. We are glad to read that... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2016 via mobile

Excellent hotel. Food awesome. You have to try all restaurants. The best, you don't have to make a reservation. The bad part the disco, empty. You need to do more activities at night. Lobby bar excellent . The best bartender Octavio. We had a lot of fun , celebrating the birthday. You can walk relax outside the hotel to the... More 

Helpful?
1 Thank WandaVT
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear WandaVT, Thank you for choosing us to celebrate your birthday! It was our pleasure to host such a special celebration. We appreciate your kind comments. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterises our brand and resort. More 

Santa Ana, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 3, 2016

Our honeymoon was spectacular because of the Dreams Sands Resort. We arranged private transportation to the hotel through Amstar and were greeted at the door with a damp towel (for such a hot day) and "Welcome home, Mr. & Mrs." At the front desk, as we waited in line, we were given glasses of champagne. Everything was all inclusive. One... More 

Helpful?
4 Thank silverangel015
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear silverangel015, We would like to thank you for choosing Dreams Sands Cancun Resort & Spa as your host on your honeymoon gateway . We are delighted to hear that you thoroughly enjoyed you experience. We will be honoured to pass along your kind words about your experience to our signature restaurant Waves and Sands, as we take pride in... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2016 via mobile

Small family reunion, ages 12-83, travel often to riviera maya but the large resorts getting to be difficult for older folks to get around. Dreams food and service were above most in price range, 2 pools rather plain, rectangular, one called adult but for anyone which is good because it has shade where other pool does not and gets very... More 

Helpful?
1 Thank Cindy P
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Cindy P, We appreciate you taking the time to review your stay with us. Thank you also for the compliments about our ocean location and snorkel facilities. These are some of our biggest points of distinction so it's nice to see we were able to meet and exceed your expectations. We are sorry to hear you didn't enjoy our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 2, 2016 via mobile

Luis, the yoga instructor was the friendliest most hospitable person ever!! Seeing his friendly face was so welcoming. Best yoga I've done in years!! Gracias. This vacation was perfect from beginning to end. The meals and drinks and endless activities for people of all ages was spectacular

Helpful?
2 Thank Michelle V
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Michelle V, Thank you for staying at Dreams Sands Cancun Resort & Spa and for taking the time to share a review with us. We will be delighted to pass along your nice words to Luis, as we take pride in exceeding our guest expectations. We will be waiting for you for another perfect vacation! More 

Rockwall, Texas
Level Contributor
5 reviews
3 of 5 stars Reviewed July 1, 2016

The bad: The hotel need some TLC. The plumbing has its issues. We were assigned the 111 and we were woken up by a baby at 5am. Our room and the adjacent room were separated by a door. Mr. Abel manager of the night shift helped us very attentively and we were changed to 103. Thanks Sr. Abel!.The sounds issues... More 

Helpful?
Thank SilviaRomanAdri
Norwalk, Connecticut
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 1, 2016

I traveled for a week with my two friends from June 19 to June 26. The resort had families, couples, wedding parties, and lots of groups traveling together so it was a nice mix of people. We had an amazing trip and loved dreams. We met so many awesome people from the staff to guests as well as made many... More 

Helpful?
4 Thank Jagspfld22
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Jagspfld22, Thank you very much for your positive review of your recent stay at our property. It is a pleasure to know that our staff's warm service exceded your expectations, your comments are an inspiration for our team to continue working with passion, ensuring that our valued guests have an enjoyable and memorable experience with us. We will pass... More 

Milwaukee, Wisconsin
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 1, 2016

As a returning guest to Dreams Sands, I would like to again compliment the staff on their exceptional service. We plan to return – again - in November, 2016. Many of the staff at the resort in December 2015 were there during our previous trips, and we were very excited to see them again! And, best of all, they remembered... More 

Helpful?
2 Thank Kristine C
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Kristine C, Thank you very much for staying recently at Dreams Sands Cancun Resort & Spa, and writing a comment about your vacation. Our staff already misses you, it is always a pleasure to welcome you back to your home away from home. Your comments will serve as an inspiration to continue working with passion, ensuring that our valued... More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $216 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#28 Spa Hotel in Cancun
#31 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
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