Dreams Sands Cancun Resort & Spa
Blvd. Kukulkan Km 8.5, Zona Hotelera, Cancun 77500 Mexico
Lowest prices for your stay
$358
$367
Fully refundable before 04/13/23
$368
$301
Hotels.com$367
Priceline$349
Trip.com$368
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Pool & Beach (2190)
Room & Suite (1268)
About
#64 of 274 hotels in Cancun
Location
4.6
Cleanliness
4.4
Service
4.6
Value
4.2
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. In order to provide the highest level of luxury and brand experience guests have come to know and expect, Dreams Sands Cancun Resort & Spa will undergo enhancements to multiple guest areas. While some work is already in progress, many of the enhancements will begin this summer. As such, a hotel closure has been implemented August 15 through November 15. The resort has confirmed options to protect guest bookings that are impacted during this planned resort closure.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Valet parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Billiards
Entertainment staff
Evening entertainment
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Ocean View
Family Resort
Languages Spoken
Spanish
Location
80Somewhat walkable
Grade: 80 out of 100
14Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Blvd. Kukulkan Km 8.5, Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $8/day
10395Reviews1501Q+A100Room tips
Reviews
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We met here for a family trip, and overall it was a great time. Where this hotel really shines its staff. Everyone was so friendly and helpful. The property itself might be a tad dated, but the staff more than make up for this. A special shout-out to Elmer who took such good care of us at the pool bar! Truly an all-star staff member!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Dreams Sands Resort in Cancun was an excellent experience! We came for a week during Spring Break for our anniversary and had a great time! Our best experience was going to all of the events hosted by the Dreams Entertainment Team. Everyone in the team was fantastic, fun, friendly, outgoing, and really nice, especially Angelo, Angie, Martin, Sofia, Sahara, Reyly, Jazmi, and Elsy. All of their events and games, like Beach Volleyball, the Crazy Game, Dance Lessons, and all of the parties were so much fun and we really miss hanging out with them. The beaches and pools were all very nice and clean. The view on the beach was amazing, especially while watching the sunsets. Swimming around was so much fun! In terms of the restaurants and places to eat all of them were good, but some were better than others. For breakfast we would recommend the buffet, the food and service were great. For lunch ElPatio was the best. Miriam who is the manager at ElPatio was always very welcoming, sweet, and attentive, and service from Elvira, Rafael, and Erick was excellent! For dinner ElPatio was also our top choice, along with Himitsu where Geraldo was the best server. Portofino was also a good restaurant but usually very busy with longer wait times. The Barefoot Grill was also great and served up great burgers and nachos, and it’s super casual by the beach. In addition, all of the drinks were perfect! All of the bars were very well-stocked and the staff was very professional. Our favorite bars were Baracudda, Bar Manitee (swim-up bar where Elmer is the best bartender), and the Lobby Bar. The drinks on the beach were equally as good. Our favorite drinks from the trip were definitely the Tequila Sunrise. Whiskey Cream, and the Margaritas, but name-brand alcohol was also available. The only downside to the resort would be the rooms, as some are a little outdated. However they are doing renovations so hopefully this will be remedied soon. We only had issues with the room, such as the shower not being clean or having to put in multiple requests for our sheets to be changed. This is definitely a resort where you want to be out and enjoy the beach and activities rather than stay in your room the whole time. We did order room service and it was good, but going to one of the restaurants is much better. The location of the resort is really good, as well, as it is close to outside restaurants, clubs, and stores (which have cheaper souvenirs and sunscreen), and you don’t need a car or other transportation to get around. The resort is also on a smaller side but we really loved that. We got to see the same people multiple times a day and made so many new friends! Overall we would come back! Everyone was incredibly kind and nice and they were so engaging. The food and drinks were excellent, and every day was better than the last. Thanks Dreams Sands Resort!…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
One of the best resorts I’ve ever been to! The staff is so friendly; extra thanks to Jonathan and Emar! The team was always picking up and fixing things around the resort! Nothing ever looked out of place! In Cancun, you must be careful of the beaches due to seaweed… The beach was spotless of seaweed! The staff was doing an outstanding job of cleaning the beach!! We even saw some friendly wildlife at the beach, some pretty fish, and a starfish! I highly recommend visiting. The only con I would say was the dinner Buffet. . It was not great for dinner; however, it was fantastic for breakfast! So my suggestion would be to have dinner at the restaurants at the resort! It was only my fiancé and me that went on this trip; we are in our late 20s and had a blast! It was great that the resort was family-friendly, and nothing was ever too busy or too many adults or kids anywhere!…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I visited Mexico 26 years qgo, and was so excited to go back, but sadly wouldn't return to this hotel! The room was very dated, toilet needed changing, and no kettle facilities, I don't want to get up and go have a cup of tea! The drinks were the worst I have ever had, only liked Rosa.. I tried to tell the barman in premier bar but he was so miserable, only interested in the Americans throwing their dollars...the food in every restaurant was ok, gaucho was nice but potatoes nearly broke my tooth..italian tasty but not hot...staff friendly, areas nice, disappointed in no eating outside restaurants, the beach bbq night was good. Overall a disappointment mexico used to rule the all inclusive but sadly the Greeks have taken over.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Improve drinks, they tasted of sweetener! In the evening give glasses, as drinking wine out of a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Bartender was awesome. I really had a wonderful time. Everything about this trip was remarkable. Once again the Bartender was great the diamond club was awesome. I will be going back to this resort the next time I visit Cancun.
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Date of stay: July 2022
Value
Location
Service
Room Tip: The swim up bar was amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Resort & Spa
Responded 2 days ago
Dear Guest, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed you experience. We appreciate your comments. We hope that you consider us for a stay during your next visit to our destination. Viliyana Doncheva eConcierge Dreams Sands Cancun Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been here two days and things haven’t gone well so far. We paid extra for a balcony and the view is nice if you ignore the completely dead plants in the planter in front of the balcony. We’re still waiting for them to fix the bathtub drain. The minibar has minibeers, two gulps and they’re done. WiFi is slow. The bed is comfortable, though. We liked the idea they have a coffee|ice cream bar. First day we went for ice cream. Sorry, not available today. So later we tried to go to the buffet. It was closed. Went to the Italian restaurant next door. Opening time was delayed because of a “kitchen problem”. Went to the steakhouse and got one of the last tables. We were told most of the menu was unavailable. They just had steak or salmon and potatoes. So that’s what we ordered, and there was no salad as a starter and no rolls available until after we had eaten. Not a good start. Today we went to get a crepe for lunch. Sorry, the griddle isn’t working. So we ended up at the buffet. The lady led us to a table, then said I couldn’t stay because my top had no sleeves. I told her the reason I wasn’t wearing a shirt with sleeves because once again, the food we wanted was unavailable. She didn’t care about our issues and neither did the entertainment team member who asked how our stay was so far. We’ve been to many resorts in Mexico and the Caribbean but this is the first time at a Dreams. And likely the last.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Resort & Spa
Responded 2 days ago
Dear rvannie, We appreciate your valuable time in sharing your experience with us. Your feedback and constructive comments are very helpful to us. We encourage our guests to report any issues immediately, as we can give proper follow-up to the request. We hope to change your mind about the services, once again we thank you for the opportunity to give you the service you deserve. Thank you again, and we hope to get the opportunity to host you again in any of our company's brands. Kind regards, Viliyana Doncheva econcierge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed at Dreams Sands February 2023 for my birthday and our anniversary. Our daughter came with us this trip -- we've stayed at this resort over 10 times! Jorge Garcia and the entire team welcomed us back "home" when we arrived. We know Jorge is busy working on so many things but he and the entire concierge team always make us feel special and make our occasions so memorable each trip. Very helpful: Alberto Cassarrubias, Camela Liborio, Fernando Sanchez, Carlos Ramirez, Tomas Carlos, Ruben Antunez, Carlos Chuc, Carlos Cambranis, Raul Lean, Gerardo Gonzalez, Abraham Ramos, Aaron Pichardo, Ricardo Palma and Villy Doncheva. We stayed in a newly renovated room -- love the new shower especially! We upgraded to Preferred and loved the newly renovated preferred lounge as well. Erick Lima from Preferred check-in is very helpful and accommodating. Ricardo at the Lobby bar feels like an old friend -- we have known him for several years and love seeing and catching up each trip. He makes the best drinks! Laura and the rest of the lobby bar staff are always on it and ready with a smile. Alejandra and Niko from UVC are always there if we need help, want to get an update on our UVC membership or to give us a thank you tote (which I absolutely love!). Gerson and Dania were our favorite beach servers this trip. We enjoyed the new menu in the Preferred Beach area -- they brought lunch right to our Bali bed. And it was delicious each day! Also exceptional staff in the food and beverage departments: Tomas Chaves, Federico, Capitan Pedro, Teodoro, Gerson, Andres and Orlando. Obviously we love this resort since we keep coming back! It is our favorite ocean in the entire Cancun area -- the water is so clear and calm. It's more like a lake than an ocean. The staff here is another BIG reason that keeps up coming back. They are just the best! They work so hard -- can't say enough good things about the staff here. We highly recommend this resort. Especially if you haven't been since the renovations from 2022 -- the lobby areas, preferred areas, new swim-up bar -- it's all just gorgeous now! And they have Hibachi tables at the Asian restaurant now -- that was new too! Thanks you Jorge Garcia for always making us feel like family. Hope to see you all again soon!…
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Resort & Spa
Responded 5 days ago
Dear Guest, Thank you for choosing Dreams Sands Cancún Resort & Spa to host your holiday, and for taking the time to write a review about your recent experience. We are glad to know that you loved your stay with us and the services that characterize our resort. Once again, we appreciate your kind comments and look forward to welcoming you back to your next Cancun vacation. Sunny Regards. Viliyana Doncheva eConcierge Dreams Sands Cancun Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
ANNIVERSARY GETAWAY Went with my husband for our anniversary. The hotel is ok. If you like the beach this is the place to go! I have been to many resorts in Cancun and the beach is is usually very wavy and deep. This one was amazing! Staff is great and very helpful. They do try to sell a vacation club when you first arrive but all you have to do is say no. They will not bother you. We chose to upgrade to preferred club because have better alcohol. They have a special lounge area there. We spent time there after dinner and before. The preferred pool is very nice and the wait staff is amazing. The preferred area of the beach was great. Cool towels and staff super nice. We were not very excited about the food. It wasn’t all that. Hibachi was just OK. Gaucho was good. I had a steak. They should try to improve that. The pool at the preferred is so cold that it is unbearable. Not sure why they wouldn’t use heater. Would I visit again? I don’t think so. Overall, it was a nice trip.…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Resort & Spa
Responded 5 days ago
Dear Guest, Thank you very much for your review, we are thrilled to know that you thoroughly enjoyed your experience with us and that you loved our beach and all the warm treatment of our staff. All of your comments are important for us to improve our resort. We are looking forward to welcoming you back to Dreams Sands Cancun Resort & Spa, your home away from home! Viliyana Doncheva eConcierge Dreams Sands Cancun Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My family and I spent 5 days at Dreams Sands and it was delightful. I’m unsure why there are bad reviews for this resort. We had a great time. Food, room, pools, beach, service, everything was great! We really enjoyed the beach area. And the Italian and Asian restaurants were our favorites. If you are looking for a place to spend some relaxing time on the beach this is it!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Resort & Spa
Responded 5 days ago
Dear Guest, We appreciate you have taken the time to write a review about your stay with us, we are happy to know that you loved everything we have to offer. Remember that Dreams Sands Cancun Resort and Spa is your second home and we are already waiting for you, Looking forward to host you on your vacations again! Viliyana Doncheva eConcierge Dreams Sands Cancun Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hospitality was amazing!!! Resort was super clean.Beds were so comfy. We just loved Jorge from UVC. Beach and water were great! Resort was not too big like some we have been . So very close to the ocean. We will definitely go back.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Resort & Spa
Responded 5 days ago
Dear Guest, Thank you for choosing Dreams Sands Cancun Resort & Spa to host your gateway to our destination. We are delighted to hear that you thoroughly enjoyed your experience. We appreciate your comments. We hope that you consider us for a stay during your next visit to our destination. Viliyana Doncheva eConcierge Dreams Sands Cancun Resort & Spa
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$300 - $414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
be live grand viva beach hotel cancun, grand oasis viva beach cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
438
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Claim Your ListingDREAMS SANDS CANCUN RESORT & SPA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico)
Frequently Asked Questions about Dreams Sands Cancun Resort & Spa
Which popular attractions are close to Dreams Sands Cancun Resort & Spa?
Nearby attractions include Plaza la Fiesta (0.3 miles), Playa Linda (0.2 miles), and Galeria Balance Cancun (0.2 miles).
What are some of the property amenities at Dreams Sands Cancun Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Dreams Sands Cancun Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Sands Cancun Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Sands Cancun Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dreams Sands Cancun Resort & Spa?
Conveniently located restaurants include Casa Rolandi, Chedraui Selecto, and El Caribeño.
Are there opportunities to exercise at Dreams Sands Cancun Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Dreams Sands Cancun Resort & Spa have airport transportation?
Yes, Dreams Sands Cancun Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dreams Sands Cancun Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Sands Cancun Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Dreams Sands Cancun Resort & Spa?
Many travelers enjoy visiting Zona Arqueologica El Rey (4.7 miles) and Scorpion’s Temple (2.0 miles).