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Dreams Sands Cancun Resort & Spa

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#26 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,371 Reviews from our TripAdvisor Community

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Showing 2,264: English reviews
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Toronto, Canada
Reviewed yesterday NEW

We travel a lot, especially to all inclusives. In the last year, we have been to 3 other AM Resort properties- Secrets, Breathless, and Now and this was our first Dreams, and also the first right in Cancun. As with all the others, the service was amazing, but here even more noticeably excellent. I cannot express enough what a great...

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Helpful?
3Thank Jason C
Reviewed yesterday NEW

Had a perfect week staying at Dreams. The staff was wonderful and helpful in every way. I enjoyed the deferent restaurants on the premises. I tried them all and all were good. A special thanks to Felipe Avila at the VIP desk as he was very helpful with any questions I had. I am a UVC member. Also at the...

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1Thank Richard M
Missoula, Montana
Reviewed yesterday NEW

February 2017 was our third trip back to Cancun and back to Dreams Sands. We tried to consider going someplace else but WHY when everything we desire is right here. The first thing you see as you enter through the lobby doors is peaceful ocean and gleaming white sand. You are graciously greeted at the door with a sincere Welcome...

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2Thank Betty H
Reviewed 2 days ago NEW

Just returned from an amazing week at Dreams Sands! The property is well kept and the staff are all amazing. Everyday we received amazing service from Alfredo, Gerson and Cesar at the cabanas - and every night from our favorite waiter, Gerardo!

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Helpful?
1Thank Chris T
Monroe, North Carolina
Reviewed 2 days ago NEW

Stayed here in February for my wife's Christmas present. They hit us with there sells pitch for there hotel program every day, finally has to get almost mean to get them to stop. We went on vacation to relax not to get followed around by a sales person Rooms and service were average Will stay elsewhere next year

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Helpful?
Thank jathenlee
Phoenix, Arizona
Reviewed 2 days ago NEW

Everything was wonderful from the moment we were greeted until we left. Staff is always accommodates you and it's a beautiful resort. Will not go anywhere else from now on. Food was delicious, drinks were not watered down, they had great activities such as water volleyball to keep guests active and meet new people. And the workers knew you by...

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1Thank aylin_yin
Toronto, Canada
Reviewed 2 days ago NEW

The Good We upgraded to the Preferred Package and were glad to have a lounge to getaway to every so often, with Premium drinks and Service. rooms were Fabulous Ocean View but in need of regualr maintenance (leaking bath tub tap and missing pot lights) Maid service was great but most days only left one of each towel. They seemed...

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Helpful?
Thank colinvictor
Reviewed 3 days ago NEWvia mobile

We had a fantastic time. The room was great. The food was amazing. Alfredo took excellent care of us for 5 days in the cabanas on the beach. The Bordeaux restaurant is amazing. Jonas our waiter was absolutely attentive and took excellent care of us. We have had an amazing 6 days and are most certainly reluctant to return home...

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1Thank Cheryl S
Ontario, California
Reviewed 3 days ago NEW

This was my first vacation in 10 years and i have no complaints. I choose this resort on BookIT based on the reviews and location in Cancun, our first time there. We will ber back again! I would reccomend the preferred status. The staff was friendly and attentive. The hotel was clean inviting. The rooms were as advertised. The resturants...

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Helpful?
Thank mikemccaddon
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear mikemccaddon, Thank you for choosing the hospitality of Dreams Sands Cancun Resort & Spa, and for taking the time to write a review about your recent experience. We are delighted to hear that you thoroughly enjoyed you experience in Cancun. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality...

Paris, France
Reviewed 3 days ago NEW

The staff was really friendly and always helpful, the hotel was always perfectly clean, our room was very large and had an amazing view on the sea ... The dream hotel ! We were on our honeymoon and it was perfect !

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Helpful?
Thank ptitechouette
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear ptitechouette, We appreciate you have taken the time to write a review about your stay with us, we are happy to know that you loved everything we have to offer. Remember that Dreams Sands Cancun Resort and Spa is your second home and we are already waiting for you, Looking forward to host your vacations again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $245 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travelers.
630 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have a better ocean view.”
 of 5 bubbles 930bettyh, yesterday | Read review
“Upgrade to the Prefered Package if you can, rooms are all Ocean view and the top shelf alcohol is worth the extra $”
 of 5 bubbles colinvictor, 2 days ago | Read review
“If you don't mind a walk, get a low floor and skip the elevator lines. Preferred club is a waste of money”
 of 5 bubbles alexandrasmom, 4 days ago | Read review
“try to get a room 5 floors or higher,very few balconies”
 of 5 bubbles 1chuck2, 4 days ago | Read review
“Above the tree line, great ocean or other side harbour views”
 of 5 bubbles bblondon2016, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question