DREAMS SANDS CANCUN RESORT & SPA

About

4.5

Excellent

7,812 reviews

Location

Cleanliness

Service

Value

Certificate of Excellence

Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age.

Full view

Property amenities

Free parking

Free internet

Pool

Fitness Center with Gym / Workout Room

Free breakfast

Beach

Bicycle rental

Babysitting

Valet parking

Parking

Wifi

Public wifi

Paid wifi

Internet

Hot tub

Pool / beach towels

Outdoor pool

Fitness / spa locker rooms

Fitness classes

Sauna

Bar / lounge

Restaurant

Breakfast available

Breakfast buffet

Snack bar

Swimup bar

Poolside bar

Diving

Aerobics

Entertainment staff

Evening entertainment

Nightclub / DJ

Indoor play area for children

Children Activities (Kid / Family Friendly)

Kids club

Airport transportation

Car hire

Business Center with Internet Access

Conference facilities

Banquet room

Meeting rooms

Spa

Couples massage

Facial treatments

Full body massage

Head massage

Massage

Salon

Concierge

Shops

Sun umbrellas

Butler service

Dry cleaning

Laundry service

Room features

Ocean view

Non-smoking rooms

Suites

Family rooms

Air conditioning

Private beach

Minibar

Flatscreen TV

Fireplace

Housekeeping

Private balcony

Room service

Safe

VIP room facilities

Good to know

HOTEL CLASS

HOTEL STYLE

Ocean View

Family Resort

Languages Spoken

Spanish

Hotel links

Visit hotel website

Hotel deals

Location

Full view

Contact

Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500 Mexico

011 52 1 844 283 0358

Getting there

Cancun Airport10 miSee all flights

Cozumel Airport45 miSee all flights

Rental CarsSee rental cars from $1/day

See all nearby hotels

Nearby restaurants

Golden Sea Chinese Cuisine

118 reviews

5 minChinese

See all nearby restaurants

Nearby attractions

Playa Linda

50 reviews

5 minBeaches

Galeria Balance Cancun

2 reviews

6 minArt Galleries

See all nearby attractions

7,812Reviews1,206Q+A100Room tips

GREAT FOOD & AWESOME STAFF

perfect size; not too small or too large of a resort to navigate. minor negatives: not all rooms have a balcony which is strange & must pay to upgrade, one timesharing woman was nasty & one concierge woman was abrupt & acted like I was bothering her. other than these 2 people the entire staff was polite, hardworking & aiming to allow guests to have a wonderful experience ! food, especially a la' carte dinners were amazing. great location & clean rooms. the resort was beyond our expectations. the following staff deserve recognition for their awesome service: Maria Gonzales Angulo (front desk), Abraham Santiago (Gaucho Restaurant), Rafael (server), Jorge Baeza (Waves & Sands), Capitan Eduardo, Victor Alfonso & Gerardo (Olio), Alejandro (Himitsu), Elmer & Armando Vega (Privilege Club bartenders/attendants) all these people & any others we came in contact with (don't know all their names) were lovely people who performed their job efficiently with a smile ! Thank You ~ Lynda y Estevan from Cleveland, Ohio…

Date of stay: November 2019

Hotel's Favorite

Great week w/ Fabulous Staff

We traveled with another couple and had a fabulous week here despite the rain. The resort is gorgeous as well as the beach and ocean. No seaweed, crystal clear water with powdery sand! The staff was excellent and a few really stood out during the trip. Armando in the Preferred lounge is all about customer service. In addition to being the best bartender he makes sure everything is perfect. It was so fun to end our night with him and tell him about our day! Janet and Maria are the best beach bar waitresses, they were so fast we were never without a drink! Carlos in activities was amazing! My husband won poker twice, please buy Carlos some new cards and get some better prizes!! He does a great job getting even us older folks involved! Playing water volleyball with the young kids was so fun! Eduardo the manager at Waves and Sands was fantastic, try to visit on the night they serve the French menu, very eclectic and delicious! Also Eduardo the waiter at Portofino was a true professional. He was so proper and polite and skilled on wines,he is an excellent waiter who will assure you a pleasant dining experience. I enjoy not having to make reservations at restaurants. We would go around 6-6:30 and never had to wait to eat. I am not a fan of buffets and I have to say the buffet here was excellent. A huge selection and very tasty for breakfast. The Japanese was my favorite, our server Jaimie was excellent. Really good sushi and spring rolls. The spa was nice, not as elaborate as some, but a nice station of heat and water followed by massage. As I said it was rainy and they were constantly mopping water, etc. They take very good care of the grounds and rooms. Our first night our AC unit leaked overnight a piece of drywall came down! I thought oh great we are going to have to change rooms, I told the front desk, we went off to breakfast and shopping, in 3 hours we were back the AC was working great and the drywall was patched, fixed and painted! I was so impressed I could not get that service in the states. It is also a nice property if you have trouble walking or you are in a wheelchair, nice fast elevators and sturdy pavement. Overall we all enjoyed our trip, I know I am forgetting to mention people, oh Eduardo who set up our Bali Beds on the beach! The food is good, there is such a huge selection every restaurant has gluten free, vegan options, etc. Be sure to tip! These people work so hard and deserve to be compensated for a job well done. …

Review collected in partnership with this hotel

Date of stay: October 2019Trip type: Traveled as a couple

Room Tip: Ocean View with Balcony

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Dear Amber R: It is truly a pleasure to read such a kind review. Thank you for highlighting every positive aspect of Dreams Sands Cancun, we are very happy to know that we exceed your expectations. It would be a great pleasure to share your comments with the above-mentioned staff members. Our team is our best asset! They always work hard to provide all of our guests with the best experiences. We will be waiting for your next vacation at Dreams Sands to create more memorable experiences. Best regards, Fernanda Vargas eConcierge & Social Media Coordinator Dreams Sands Cancun Resort & Spa

Great service

I have been in Cancun about 10 times and the service is usually good at any hotel that I have stay but here at Dreams sands was exceptional, specially Omar,(server) Yaneli (hosttes) and Teodoro (manager) at El Patio Restaurant. Also Elmer at the club on the eight floor was very attentive and everyone else were super, now the food is not great but we enjoy almost every bite and the Show "Tenores de Cancun" was a treat for my Mom. "Great show" very professional singers. We will be back and Cheers from Houston and the Hidalgo family.

Date of stay: November 2019Trip type: Traveled with family

Charlie

Charlie entertained and educated our foursome this am with Spanish class. He was smart, charming and highly informative. Charlie then went on to perform at Zumba! Charlie is a true asset and obviously loves his job.

Date of stay: November 2019Trip type: Traveled with friends

A Great Week Away!

Came here for a week away with a friend and had a wonderful time. Hotel is super clean and beds are very comfortable. We had a partial ocean view and it was beautiful. I don't think there is a bad view from any room in the hotel as they all look onto the ocean. A la carte meals were fabulous and I loved that you could select a four course meal. Himitsu (Asian) and Olio (Mediterranean) were our favorites and we went a couple times so we could try out the rest of the menu. Not disappointed. Francisco was outstanding at Himitsu. We went on a Thursday so we could sit on the patio and watch the Mexican Fiesta while we ate! Perfecto! The entertainment was some of the best I've seen on resorts from the Break Dancing, The Tenors, Pirates of the Caribbean, to the Mexican Fiesta at night. During the day, Carlos (Charlie), Tania, Barouch, Marco, Luis, Mikka were fantastic leading us into water aerobics, salsa dance lessons, zumba, bingo and a whole array of day entertainments. Staff was top notch and always ready to help out and super friendly. This is the first resort I've been to where I did not have to get up at 6 to get a chair. Most days, we were not down there until 9 and still had lots of chairs to choose from. That is a definite plus in my books. There were also lots of choice in location. You could sit around the pool and take in the entertainment or away from the action where it was quite. Lots of beach front choice as well. Thanks for a wonderful week. …

Date of stay: November 2019

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PRICE RANGE

$244 - $725 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

be live grand viva beach hotel cancun, grand oasis viva beach cancun

LOCATION

MexicoYucatan PeninsulaQuintana RooCancun

NUMBER OF ROOMS

438

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Frequently Asked Questions about Dreams Sands Cancun Resort & Spa

Which popular attractions are close to Dreams Sands Cancun Resort & Spa?

Nearby attractions include AMMA Club (0.1 miles), Playa Linda (0.2 miles), and Galeria Balance Cancun (0.3 miles).

See all nearby attractions.

What are some of the property amenities at Dreams Sands Cancun Resort & Spa?

Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.

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Which room amenities are available at Dreams Sands Cancun Resort & Spa?

Top room amenities include a minibar, air conditioning, and a flat screen TV.

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What food & drink options are available at Dreams Sands Cancun Resort & Spa?

Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.

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Is parking available at Dreams Sands Cancun Resort & Spa?

Yes, free parking and valet parking are available to guests.

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What are some restaurants close to Dreams Sands Cancun Resort & Spa?

Conveniently located restaurants include Chedraui Selecto, El Caribeño, and Dag Dag.

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Are there opportunities to exercise at Dreams Sands Cancun Resort & Spa?

Yes, guests have access to a pool, a fitness center, and a sauna during their stay.

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Does Dreams Sands Cancun Resort & Spa have an airport shuttle?

Yes, Dreams Sands Cancun Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.

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Are any cleaning services offered at Dreams Sands Cancun Resort & Spa?

Yes, dry cleaning and laundry service are offered to guests.

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Does Dreams Sands Cancun Resort & Spa offer any business services?

Yes, it conveniently offers a business center, meeting rooms, and a banquet room.

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Are there any historical sites close to Dreams Sands Cancun Resort & Spa?

Many travelers enjoy visiting El Rey Archaeological Zone (4.7 miles) and Scorpion’s Temple (2.0 miles).

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Dreams Sands Cancun Resort & Spa Resort (All-Inclusive)

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