We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hacienda Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 9: English reviews
Cozumel, Mexico
Reviewed June 13, 2016

First, I will mention the only thing I found good about the hotel. A very friendly staff, most seemed to be English speaking. Unusual for a Budget hotel. Now for the not so good. At reception she asked to look at my cellular hotel confirmation to see the price. I suspect, due to the low price, I was given the...

 Report
Helpful?
Thank RobertSDF
Puerto Vallarta, Mexico
Reviewed June 11, 2016

rooms are yacks !! old smelly air conditioning old and dusty a lot of germs they clean once when you come and when you leave dirty bathrooms staff nice but i want to enfatized on a spanish skinny women that she call herself the owner such BAD PERSON i was there to rest and recup from surgery ., i never...

 Report
Helpful?
Thank Alma5052
Tel Aviv District, Israel
Reviewed May 7, 2016 via mobile

The price is cheap! Not amazing breakfast- toasted bread jam and butter.. Good coffee Chilly small cute pool Clean towels and beds, good cleaning team Friendly staff Not enough light in the room Shower not comfortable Good location many bars restaurants and markets near by Don't expect too much, expect a hostel terms and you'll be happy

 Report
Helpful?
Thank michellekny
Prague, Czech Republic
Reviewed December 17, 2015 via mobile

Our first hotel at Cancun and I've realized we're back to our backpackers times ;). Staff was friendly, room small and bit stinky, breakfast basic. Swimming pool was available but somehow none of us felt plunging into it.

 Report
Helpful?
Thank Ondrej P
Reviewed December 15, 2015 via mobile

You can't expect more from a hotel in this price range. The staff is friendly and the room we had was neat and that is all we needed. You can't expect mirracles so expect a basic comfort level. Breakfast they serve is very basic and does fit the pricing range of the hotel. My rating overall is okay, but if...

 Report
Helpful?
Thank Wouter D
Kraków, Polska
Reviewed October 12, 2015

-stayed 3 nights -nice rooms with bth attached, the bathroom is ok, average but clean, It's in the centre of Cancun, 7 min walking to the main station, 5 min to the park Mexicans spent evenings with food and music, 5 Min to the souvenir market. -when our shower pressure was to low, we got a key to the room...

 Report
Helpful?
Thank AggaFibiana
Hialeah Gardens, Florida
Reviewed August 11, 2015 via mobile

I booked through a third party website and was quoted a price for my entire stay. Upon arrival the receptionist, the staff doesn't wear name tags, wanted to charge a higher rate because the exchange rate at the hotel was non fluctuating. The receptionist continued to attempt to charge me a higher rate, at which point I became irate and...

 Report
Helpful?
Thank Maylien M
Reviewed July 8, 2015 via mobile

The staff was really friendly and helpfull and the hotel is cheap BUT the hotel was infected with fleas (and mold in some places) so there was no getting around of this. We had a lot of trouble getting rid of fleas afterwards and only stayed 1 night.

 Report
Helpful?
Thank charlotte b
Mexico City, Mexico
Reviewed March 26, 2015 via mobile

Good option for a short budget stay in Cancun. Not a very nice area, but such is downtown cancun. Close to bus station which is a plus. Hotel itself is being kept clean but is quite old, which makes the stay less comfortable. The A/C is working loudly. Wifi is ok. If you can avoid paying for breakfast do so,...

 Report
Helpful?
Thank AleksanderX1
Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (15)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (3)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
1.1 mi away
Hotel Hacienda de Castilla
Hotel Hacienda de Castilla
#101 of 181 in Cancun
192 reviews
0.5 mi away
Rivemar
Rivemar
#119 of 181 in Cancun
38 reviews
2.6 mi away
Los Cuates de Cancun
Los Cuates de Cancun
#150 of 181 in Cancun
13 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel los Girasoles Cancun
Hotel los Girasoles Cancun
#99 of 181 in Cancun
95 reviews
0.2 mi away
Hotel Xbalamque Resort & Spa
0.3 mi away
Maria De Lourdes
Maria De Lourdes
#131 of 181 in Cancun
23 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Hacienda Hotel

Address: Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $22 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hacienda Hotel 2.5*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Priceline, Agoda, Travelocity and Booking.com so you can book your Hacienda Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hacienda Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“make reservation before you pay anything look at the hotel and amenities else is better to lose a few moore hours but be confortable”
 of 5 bubbles Alma5052, Jun 11, 2016 | Read review
1 of 1
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay