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Hacienda Hotel

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Hacienda Hotel
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31 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Cozumel, Mexico
Level Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
2 of 5 stars Reviewed June 13, 2016

First, I will mention the only thing I found good about the hotel. A very friendly staff, most seemed to be English speaking. Unusual for a Budget hotel. Now for the not so good. At reception she asked to look at my cellular hotel confirmation to see the price. I suspect, due to the low price, I was given the... More 

Helpful?
Thank RobertSDF
Puerto Vallarta, Mexico
Level Contributor
5 reviews
1 of 5 stars Reviewed June 11, 2016

rooms are yacks !! old smelly air conditioning old and dusty a lot of germs they clean once when you come and when you leave dirty bathrooms staff nice but i want to enfatized on a spanish skinny women that she call herself the owner such BAD PERSON i was there to rest and recup from surgery ., i never... More 

Helpful?
Thank Alma5052

Travelers are raving about these Cancun hotels

Tel Aviv District, Israel
Level Contributor
8 reviews
5 hotel reviews
3 of 5 stars Reviewed May 7, 2016 via mobile

The price is cheap! Not amazing breakfast- toasted bread jam and butter.. Good coffee Chilly small cute pool Clean towels and beds, good cleaning team Friendly staff Not enough light in the room Shower not comfortable Good location many bars restaurants and markets near by Don't expect too much, expect a hostel terms and you'll be happy

Helpful?
Thank michellekny
Prague, Czech Republic
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 17, 2015 via mobile

Our first hotel at Cancun and I've realized we're back to our backpackers times ;). Staff was friendly, room small and bit stinky, breakfast basic. Swimming pool was available but somehow none of us felt plunging into it.

Helpful?
Thank Ondrej P
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

You can't expect more from a hotel in this price range. The staff is friendly and the room we had was neat and that is all we needed. You can't expect mirracles so expect a basic comfort level. Breakfast they serve is very basic and does fit the pricing range of the hotel. My rating overall is okay, but if... More 

Helpful?
Thank Wouter D
Kraków, Polska
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 12, 2015

-stayed 3 nights -nice rooms with bth attached, the bathroom is ok, average but clean, It's in the centre of Cancun, 7 min walking to the main station, 5 min to the park Mexicans spent evenings with food and music, 5 Min to the souvenir market. -when our shower pressure was to low, we got a key to the room... More 

Helpful?
Thank AggaFibiana
Hialeah Gardens, Florida
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

I booked through a third party website and was quoted a price for my entire stay. Upon arrival the receptionist, the staff doesn't wear name tags, wanted to charge a higher rate because the exchange rate at the hotel was non fluctuating. The receptionist continued to attempt to charge me a higher rate, at which point I became irate and... More 

Helpful?
Thank Maylien M
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 8, 2015 via mobile

The staff was really friendly and helpfull and the hotel is cheap BUT the hotel was infected with fleas (and mold in some places) so there was no getting around of this. We had a lot of trouble getting rid of fleas afterwards and only stayed 1 night.

Helpful?
Thank charlotte b
Mexico City, Mexico
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 26, 2015 via mobile

Good option for a short budget stay in Cancun. Not a very nice area, but such is downtown cancun. Close to bus station which is a plus. Hotel itself is being kept clean but is quite old, which makes the stay less comfortable. The A/C is working loudly. Wifi is ok. If you can avoid paying for breakfast do so,... More 

Helpful?
Thank AleksanderX1
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Hacienda Hotel

Address: Supermanzana 22 Lote 39 y 40 Avenida Sunyaxchen, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $23 - $47 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hacienda Hotel 2.5*
Number of rooms: 36
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