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Hyatt Zilara Cancun

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hyatt Zilara Cancun
Hyatt Zilara Cancun
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5,384 Reviews from our TripAdvisor Community

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Showing 4,527: English reviews
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Reviewed yesterday NEWvia mobile

My husband Victor and I stayed in this hotel for 5 days (May 18 to may 23) we were celebrating our anniversary. hotel is gorgeous, location just perfect, rooms are beautiful and very clean, food really good but the best are the workers. the hotel without them is just a building. (a beautiful building). Staff make us feel at home...

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Helpful?
Thank Sara R
Clearlake, California
Reviewed 2 days ago NEW

Hyatt Zilara is like going home and visiting family. I have been visiting this wonderful resort since 2010. I love the resort and the staff. The staff have become my family and I enjoy visiting them. They are welcoming, friendly, they remember you by name and are happy to make your stay enjoyable and pleasurable. I have never met a...

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Thank mterra764
Reviewed 2 days ago NEWvia mobile

I've been vacationing at the Royal In Cancún now known as the Hyatt Zilara for over 11 years. I cannot say enough about the show I just witnessed. The team in charge of putting in the show at the Hyatt Zilara exceeded my expectations. They have continually evolved and have become a very reputable company during the years I have...

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1Thank martha r
Reviewed 2 days ago NEWvia mobile

A must see show!! Dancing on land and in the air. The dancers were amazing, met Ricardo as Zeus; Geli as Aphrodite and Sergio as Poseidon. Their skills on Arial dancing were stunning. I use to work in costuming at Disney and the show costumes did not disappoint!! Everyone needs to make sure they don't miss this show!!

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Thank Rachael T
Charleston, South Carolina
Reviewed 2 days ago NEW

This is a beautiful resort and we loved our stay. The service was fantastic. We enjoyed the cabanas on the beach and Gabriel kept the drinks flowing. He was awesome and so nice. ALL of the staff were so friendly and kind. The rooms were large and nicely decorated. After walking up/down the beach several times, we felt that we...

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Thank warnernan
Canton, Michigan
Reviewed 2 days ago NEW

Our first time at Hyatt Zilara. Already planning our return trip... We are going to make this an annual getaway. Oceanfront view, exquisite food, awesome beach, fun activities on site, nightly shows and live entertainment...can't ask for more! Excellento!!!

Review collected in partnership with Hyatt Hotels
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Thank bertramc2017
Buda, Texas
Reviewed 2 days ago NEW

A friend of mine recommended this hotel and it surpassed my expectations! The water was so blue. The room, the food and the staff made this a trip to remember. My husband and I will definitely be coming back!!

Review collected in partnership with Hyatt Hotels
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Thank cb52000
Kingston
Reviewed 2 days ago NEWvia mobile

We keep coming back, year after year, and keep getting impressed by the outstanding experience! Great restaurants, friendly and courteous service! Special thanks to Marcelo, Arturo, and Jesus! See you again next year!

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Thank Pierre F
Reviewed 2 days ago NEWvia mobile

Our first time there with 2 other couples that have been there a few times and when they told us about everything we just could not imagine it. Well this place is beautiful the rooms are beautiful the people are so friendly and will do anything for you the food is fantastic. The pools are a perfect temperature the ocean...

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Thank Seanna V
Moscow, Russia
Reviewed 2 days ago NEW

I have already stayed in your Hyatt Zilara hotel for three nights and every moment of the stay was a complete disaster. I work for an international company and I know that such corporations (hotel networks are included there) have principles, guidelines, values and mission. And I have stayed in Hyatt hotels many times before. So coming to HyattZilara I...

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1Thank Relonch_User_N1
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more. ... more   less 

Additional Information about Hyatt Zilara Cancun

Address: Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly The Royal)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $394 - $848 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Zilara Cancun 4.5*
Number of rooms: 307
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Travelocity, Hotwire, TravelUp, Orbitz, Hyatt Hotels Corporation, Hotels.com, Cancelon, Cheap Tickets, HotelsClick, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal In Cancun Hotel Cancun
The Royal Hotel Cancun
Royal Hotel Cancun
Royal Cancun Resort
Hotel Style:
#5 Top resorts Hotel in Cancun
#5 Romantic Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 On the Beach Hotel in Cancun
#5 Spa Hotel in Cancun
#8 Family Hotel in Cancun
#19 Business Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Zilara Cancun staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Third floor and above have nice views”
warnernan, 2 days ago | Read review
“seaview. The only thing could compensate for lack of service and decent food”
Relonch_User_N1, 2 days ago | Read review
“The view of the ocean was absolutely amazing”
deanasmid, 3 days ago | Read review
“all rooms great view”
d0nnany24, 4 days ago | Read review
“All Suites face the ocean with balconies, you can't get a bad suite here.”
723jeffreym, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$466* /night
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AMOMA$781
Bookit.com$478
Travelocity$544
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*Disclaimer
Prices are for 1 room, 2 adults
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