We stayed at the Hyatt for 5 nights. It was one of my most unforgettable holidays ever. The staff made the stay unforgettable. Everyone is genuinely so accomdating. Not to mention, the food was incredible, the activities and events were spectacular, and the facilities were clean and well maintained.
This was our first all inclusive resort and it was amazing. The staff , starting with Manuel were extremely courteous and helpful. Sparkling wine was brought to us on check in. A welcome greeting after a long hot day of traveling. Our ocean view rooms had views from the front and back. The hotel staff came in twice daily for cleaning and turn down. Food was incredible all around. Maria Marie the gourmet Mexican restaurant is not to be missed. Diego was incredibly attentive as was our waiter the first evening there. Camilo, the hibachi chef at Asiana was extremely talented and the food was cooked to perfection. Highly recommend.
I’ve been to this resort before but this time around they has so many activities and parties to partake in. Charli and the activities crew was awesome. Even on a rainy day they made the pool party absolutely awesome. Sergio was a comedic blast, the young lady was dancing her butt off even with crazy winds. My adult kids had a blast and I loved that all the staff was friendly. The food was delicious and I know the kids want to go back. We didn’t need to leave the resort to have fun.
This was my second time staying at the Hyatt Zilara and once again it did not disappoint. Beautiful beach and pool,great food and a friendly and attentive staff. Enrique in the coffee house and Luis in Spice were great and especially Janett working the lobby bar area, she was the best ! Janett always surprised me with new and different drinks, and with that wonderful smile and personality it was a perfect way to end my evening ! Bill T.
Overall Hyat Zilara Cancun exceed my expectations, the food was amazing, the cleanliness and service of all staff was phenomenal. I will definitely be recommending this place and will be booking again. Location was also spot on and only a 15 min walk to all clubs, restaurants, and bars. Among all the hotels in Cancun, I would choose this one thousands of times. special mention for our pool butlers (Alonso, Daniel & Ivan) thanks for making us feel at home. Till nxt year!!
This was our 3rd time visiting this resort and every time we come back there is always something better than before! My hubby and I love it here.We’ve been to other all inclusive…Adult only resorts but this is one of our favorite get away vacay resorts💜
Hyatt Zilara Cancun Cancun Great vacation good food good drinks and bar great gym and lessons 862483716 非常棒的體驗 健身房的團隊每天提供高品質的教學課程 Sergio Pepe Diana非常專業友善。 餐廳非常好吃 酒吧員工非常專業還有開設品酒跟牛排課程 海灘超美絕景隨便拍都漂亮 海邊還有可愛的小海龜和海蚱蜢 吃吃喝喝睡睡玩玩輕鬆行程
It was all about details and service, and Hyatt Zilara Cancun was top notch in both departments! This was our first time, and we’re already looking forward to going back next year. We highly recommend this place to any and everybody!
We enjoyed sharing our birthdays and anniversary memories at Hyatt Zilara Cancun in Sep 2022. The staff are caring, and the hotel provides lots of activities during the day at the pool and evening with amazing shows.
I went to the Hyatt Zilara Cancun with my best friend and had a wonderful experience. The beach area was kept super clean and the cabanas were a good price to rent. The foam pool party on Friday was a lot of fun. The hotel room was very clean and the staff members were all very nice