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Seadust Cancun Family Resort

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Blvd. Kukulcan, Km 17 Cancún, Quintana Roo, Cancun 77500 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2921)
Pool & Beach (296)
Dining (170)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Seadust Cancun Family Resort
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#55 of 244 hotels in Cancun
Location
Cleanliness
Service
Value
This all-inclusive luxury resort is located by the sea, just 15 minutes away from Cancun’s airport, 10 minutes from the most important entertainment area and 20 minutes from downtown. The modern and refined rooms, have a tropical decoration, air conditioning, ceiling fans, Smart TVs and Free Wi Fi all over the resort, balconies with either ocean view or lagoon view. The hotel offers 20 consumption centers, water park, 5 outdoor swimming pools, beach access, gym, sauna, steam room, kids club, zip-line and climbing wall for children, mini golf, Karaoke, Casino, Theater and Spa. The resort offers special areas for business meetings, special events, congresses, conventions and weddings.
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Room & Suite (135)135
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Vending machine
Swimup bar
Poolside bar
Rooftop bar
Game room
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Walking tours
Waterslide
Board games / puzzles
Video game console
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
On-demand movies
iPod docking station
Complimentary toiletries
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Bay View
Languages Spoken
English, Spanish
4,182Reviews1,041Q+A100Room tips
Traveler rating
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Popular mentions
Rigo wrote a review Jan 18
1 contribution
Awesome atmosphere! Great location and one of a kind staff! Jorge Lopez at light house Restaurant! Thanks for the great service you gave us. Great Variety of delicious food in each Restaurant! Aguachille was bomb! All inclusive and The ocean front suite had the best view!
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Date of stay: January 2021Trip type: Traveled with friends
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Response from Seadust Cancun Family Resort , Ventas at Seadust Cancun Family Resort
Responded 2 days ago
We want to thank you for taking the time to rate us and share this kind review of your vacation. We are pleased to know that your stay at Seadust Cancun Family Resort lived up to your expectations, taking home unforgettable memories. Thank you for your kind appreciation to the members of our team. It is a great motivation to read comments like yours, rest assured that we will share your kind words with them. We will be happy to welcome you and your family again on your next visit to Cancun.
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PeterCarolynn wrote a review Feb 2020
mille-isles44 contributions32 helpful votes
Hotel's Favorite
Please read this review before reading (or believing) any of the other, absolute whining, reviews. We just spent a week here with our almost 10 year old son. The bad reviews are so annoying, we are going to hopefully negate some of the other reviews while giving an overall review of our experience. This is a FAMILY resort. Children everywhere are to be expected so if you're dating someone or left the kids at home, go somewhere else instead of complaining about the kids! The adults only section IS quiet (thank goodness.... some peace and quiet is appreciated... if I'd wanted to party I would have gone somewhere else without my child). The main pool deck can be loud (but lots of activities)... good thing just steps away is a GEORGEOUS ocean. TIP: don't be those annoying people who bring food to the beach. You will attract the birds and it plays out like an Alfred Hitchcock movie. The sand was lovely (and would be even better if guests cleaned up their own cigarette butts and food stuffs). The sea can be a little rough (hardly the resort's fault) but I think they keep the red flags up (along the WHOLE beach btw) so people remember to watch their kids. Surf dodging was easily possible for 4 and older. The pool is refreshingly cool (not "COLD") and that is because (Science lesson) at 28 degress, your body is hot! Yes, people "hold" chairs with towels. But we never had a problem finding a good spot (especially at beach). TIP: stay in shade at beach until about 3:00. By then the pool is in the shade and many families have packed up to go for a nap before dinner. One of our favorite places/times was 5:00 just on the other side of bar at main pool. Nice view, shade, quiet. We also liked sitting in the open air lobby and people watching in the evenings. At night, we would skip down to the beach with our son and a flashlight for the bedtime story; it was perfectly safe and there is always a shift of employees cleaning or organizing something (our son actually commented he wanted to give them extra money because they were cleaning instead of being home with their families). So I don't understand reviews that say the place is dirty AND that the staff is "overworked". The food is VERY good overall. We had some meals we didn't like (sometimes salty) and some we loved. If you can't find something you like with this many restaurants and a HUGE buffet for breakfast, lunch and dinner, the by all means bring your personal chef from home. That it's not clean is categorically untrue. I'm a pretty big germophobe and the pool bathroom was indeed icky (wear shoes and bring hand sanitizer) but all others are very clean (so you may have to walk 100 feet for a different bathroom). There is constant cleaning and maintenance going on; our room was very clean. Yes, you may have to wait 5 minutes for a drink... do you have anywhere so urgent you can't wait 5 minutes for a drink in sunny Mexico?! Pace yourself, keep an eye on the lineup and then go. Treat the bartenders nice, remember their names (Amelio is AWESOME), tip regularly and you will receive excellent service. Any glitches at the resort were handled immediately (our tourbroker was a disaster and the resort still took us in at 2am despite the missing reservation). TIP: if you arrive late, ask for a tour of facilities the next day. There's also an app re activities. The room access being in the wrist ban was great; anything we were ever needing was provided immediately, including excellent service when our son accidentally cut himself. The kids club is very casual but our son says he had a great time; he often wanted to stay for lunch or dinner and they even would take them to some of the shows. Tiny annoyances? Yes... given the layout it's easy to hear everyone's doors closing; we were on the even numbered side on the 7th floor and didn't find it too loud. It's hard to change money to smaller bills (remember the friendly bartender tip?) If it's not busy (don't ask if it's busy!) they will be more than happy to trade a $20 for $1s; everything else is in pesos. There are a lot of people for elevators so you may have to wait a bit (again... where do you have to be so urgently?) They do try to sell you into vacations (we could have had free massages for listening to 90 minutes but we said no thank you). These are ridiculous things to complain about so they're here as an FYI only. We have done 10 cruises, (some with premium service) and have seen a lot of beaches/resorts. This was our first all inclusive. We would definitely be back. (Don't listen to the naysayers.... you're on vacation!)
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Date of stay: February 2020Trip type: Traveled with family
16 Helpful votes
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Response from Seadust Cancun Family Resort , Ventas at Seadust Cancun Family Resort
Responded Feb 24, 2020
Dear guest, First and foremost, we would like to thank you for having chosen Seadust Cancun Family Resort for your recent family vacation, but above all for taking the time to share with the TripAdvisor community such a nice and detailed review. It is well appreciated to know how amazing was your vacation experience at our resort, thank you to the friendliness of our team, our culinary delights and spotless facilities. We will be happy to welcome you back again to create another unforgettable memorie from your visit to the Mexican Caribbean. Kind regards,
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Tammy C wrote a review Jan 18
Playa del Carmen, Mexico7 contributions1 helpful vote
We stayed at the Seadust January 11-17,2021. I was very impressed with the lengths the staff went through to make our stay as safe as possible. The amount of cleaning and sanitizing was amazing. We enjoyed all the restaurants. We did buy the lobster meal one night and it was superb. We enjoyed the beach and Alejandro was an excellent waiter. Our pool waiter, Armando, was simply the best. I feel he is family. He always had a smile and his personality was top notch. Gabby, entertainment staff, made me giggle. Enjoyed doing activities with her. She's definitely a gem. Overall, our trip was the best relaxing vacation.
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Seadust Cancun Family Resort , Ventas at Seadust Cancun Family Resort
Responded 3 days ago
Thank you very much for your preference and for taking the time to share your recent experience at Seadust Cancun Family Resort with the TripAdvisor community. We are delighted to know that the outstanding service from our team, made your vacations special. We'll be sure tolet them know how much you appreciated their attentions. It would be an honor to receive you once again, for another memorable holiday. SEA you soon!
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Alina N wrote a review Jan 13
Pincourt, Canada4 contributions3 helpful votes
Me and my family visited this resort in December 2020 for a week. We all had such a great time. The stuff was very friendly, the food was amazing and the rooms were super clean. Special thanks to Dani,Manny, Miriam and Kevin that were working at the zip line and mini golf section. They took care of our children many times. The kids had a blast with them. Thank you guys. You brought a smile to my boys. We all will definitely come back. Thank you.
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Date of stay: December 2020Trip type: Traveled with family
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Response from Seadust Cancun Family Resort , Ventas at Seadust Cancun Family Resort
Responded 1 week ago
We want to thank you for taking the time to rate us and share this kind review of your recent vacation. We are pleased to know that your stay at Seadust Cancun Family Resort lived up to your expectations, bringing home unforgettable memories of your vacation. Thank you for your kind appreciation to the members of our team. It is a great motivation to read comments like yours, rest assured that we will share your kind words with them. We will be delighted to welcome you once again. See you soon!
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andrea d wrote a review Jan 9
1 contribution
Matilde (the person at the bar) is the BEST!!! Made my whole trip !! He was so nice and welcoming! Matilde deserves all the money in the world. Please give him your tips and show him the love he deserves.
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Seadust Cancun Family Resort , Ventas at Seadust Cancun Family Resort
Responded 1 week ago
Thank you very much for choosing Seadust Cancun Family Resort to host your recent vacation in the Mexican Caribbean. We are happy to read that we have exceeded your expectations through the excellent service of our great team, especially Matilde who undoubtedly made a big difference during your stay. Rest assured that we will share your kind words with him. We look forward to welcoming you again on your next trip to Cancun.
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PRICE RANGE
$168 - $448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
great parnassus hotel cancun, great parnassus resort cancun, great parnassus resort spa cancun, parnassus cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
505
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Frequently Asked Questions about Seadust Cancun Family Resort
Which popular attractions are close to Seadust Cancun Family Resort?
Nearby attractions include Parque Maya Tours (0.4 miles), Playa Delfines (0.6 miles), and Mayan Museum of Cancun (0.4 miles).
What are some of the property amenities at Seadust Cancun Family Resort?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Seadust Cancun Family Resort?
Top room amenities include air conditioning, a flat screen TV, and a view of a nearby landmark.
What food & drink options are available at Seadust Cancun Family Resort?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Seadust Cancun Family Resort?
Yes, free parking is available to guests.
What are some restaurants close to Seadust Cancun Family Resort?
Conveniently located restaurants include Restaurante Benazuza, Black Hole, and Bacoli Tratoria.
Are there opportunities to exercise at Seadust Cancun Family Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Seadust Cancun Family Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Seadust Cancun Family Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Seadust Cancun Family Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Seadust Cancun Family Resort?
Many travelers enjoy visiting Zona Arqueologica El Rey (0.4 miles) and Scorpion’s Temple (3.1 miles).