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Great Parnassus Family Resort

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Great Parnassus Family Resort
Great Parnassus Family Resort
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4,646 Reviews from our TripAdvisor Community

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Showing 3,113: English reviews
Grande Cache, Canada
Level Contributor
118 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed yesterday NEW

Visited in 2015 for first time, and got sucked into buying time-shares. Went back in January of 2016, and what a disappointment. Got a room with no fridge, and when complained at the front desk we were told to rent one for $30 US/day. It would be cheaper to buy one at Walmart and keep in the room for the... More 

Helpful?
Thank bogna1966
Edgware, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I thought I would write a review on this hotel as people only normally write reviews to moan However this hotel is exceptional, I don't now we're to start, the choice for eating, which if you require is available 24 hours a day is amazing, they cater for everyone, English, American, Italian, Japanese, Mexican the list goes on, you must... More 

Helpful?
1 Thank leenesling
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This was my first time staying at the Great Parnassus and I had a great time. The food was good at the restaurants, especially Big Ben. Most importantly the staff was hands down amazing; we enjoyed Jesus, Monica, Abraham, and especially Patricio. Patricio greeted our family by the pool every morning, participated in activities with us, and even enjoyed two... More 

Helpful?
Thank Mike A
Floral Park, New York
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

This was my family's 3rd time back at this resort and our 10th time in Mexico. We love this resort! It has so many fun activities to do during the day. The entertainment staff was amazing, especially Patricio and Jesus!!! The rest of the staff at the front desk, buffet (especially Victor), and restaurants were friendly and quick. We had... More 

Helpful?
Thank ginacangelosi
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I really enjoyed my stay at Great Parnassus, they have excellent food all day long, I really recomend you to visit Atlantis Bar where Alexis will attend you as you deserve, he is a really nice guy, also visit the area outside this Bar, (only adults)

Helpful?
Thank Oscar G
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear guest, Thank you for your kind words regarding your recent stay at Great Parnassus Family Resort. We are glad you enjoyed the adults only pool and Atlantis Bar, we'll be sure to share your comments with Alexis, comments like yours are a source of great motivation. We would be very happy to have your with us soon again, Sunny... More 

Caleta de Fuste, Spain
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed at this hotel in July of this year and would rate highly. There's plenty of hotels to choose from in Cancun and probably all have their +'s and -'s.... The hotel itself is very clean and the rooms are of a good standard, including air conditioning in all, which is very welcome! The staff here could not have done... More 

Helpful?
1 Thank David R
Lawrenceville, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My family (two adults and one 3-years old girl) really enjoyed of staying at the hotel. Excellent choice of restaurants and bars. Swimming pools and clubs for children. Nice beach. Outstanding staff. Special thanks to Jairo Tovar for his assistance at the buffet.

Helpful?
1 Thank Oleksandr B
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear guest, Thank you for choosing Great Parnassus Family Resort for your recent trip to Cancun. We are delighted to hear you enjoyed your days with us. We hope to have you with us soon again! Best wishes. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is a great place, the staff is super amicable and very helpful from getting a bag of ice for my son who fell from the bed and got a bump on his head, all the way to the great Margaritas prepared by the awesome Cesar at the Killimangaro Lobby Bar. some of the rooms are showing their age however... More 

Helpful?
1 Thank German D
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Guest, Thank you for your kind words regarding your recent stay at Great Parnassus Family Resort. We appreciate your kind words to all of our hard working personnel, who are the strongest part of our hotel operations. Greetings! More 

Merthyr Tydfil, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

just come back from this fabulous hotel.family of 5 with 3 energetic boys under 10.we had a ball.weather perfect for our 2 week stay.you had magnus for main buffet restaurant for breakfast lunch and evening meal.portofinos(italian)big bens(steakhouse)manhattans(burgers etc)samurai(japanese,our favourite)plus mexican restaurant(forgot name)all sep restaurants serving evening meals plus an adult only french restaurant.no idea why thats there in a family... More 

Helpful?
5 Thank helen p
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear guest, We would like to express our gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. We have no doubt that your review will be of great help for many travelers while making their decision to visit Great Parnassus Family Resort. It’s a pleasure to know that this experience... More 

Sunderland, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here from 7th-21st Aug. First impressions were fantastic. Beautiful large open lobby. Reception staff were very helpful. Room is large, everything you need is there. Cleaned everyday, fresh towels and clean bedding. Pool area is spotless. Always people cleaning and tidying. Pool entertainment is also great for couples or families. The buffet restaurant is really nice. All waiters are... More 

Helpful?
1 Thank Rach Neil G
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Guest, It has been a great pleasure for us to welcome you at Great Parnassus Family Resort, we are delighted to know by your great comments, that you had an amazing experience. We are glad you enjoyed our facilities in its totality, cleanliness, great restaurants and location. We would also like to thank you for the warm words regarding... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Great Parnassus Resort & Spa. Located at KM 17 on the hotel zone, it is an ideal hotel whether you are vacationing, celebrating or working. Ranging from fun and excitement for the whole family with areas specialized for baby care, plus a complete children’s water park with a castle, pirate ship and water slides, teenager club, a complete day and night time activities program , non-motorized water sports*, All the upbeat fun imaginable for families; snack bars, coffee and sweets at our creperie plus 24 hour room service; Offering also exclusive areas for adults only. When choosing suites or club rooms for adults only, guests have access to our elite lounge restaurant for breakfast, and in-room special amenities. A variety of 8 different restaurants, 11 bars, 24 hour room service, 4 pools, mini golf plus a variety of different suites to choose from including family suites that fit a family of five. Entertainment at night, with interactive games; or shows performed by our entertainers. Exchange privileges at adults only sister property Golden Parnassus Resort & Spa Cancun is offered only for adult guests; with shuttle service included ** **must check at bell stand, shuttle hours of service *Aquaworld offers non motorized water sports, offering transportation. ... more   less 

Additional Information about Great Parnassus Family Resort

Address: Blvd. Kukulkan Km. 16.9 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $174 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Parnassus Family Resort 3.5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun
Hotel Style:
#46 Top resorts Hotel in Cancun
#48 Spa Hotel in Cancun
#51 Romantic Hotel in Cancun
#56 On the Beach Hotel in Cancun
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