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Bel Air Collection Resort & Spa Cancun

Traveler (2447)
360
Panoramas (43)
Pool & Beach (578)

About

#96 of 201 hotels in Cancun
Location
Cleanliness
Service
Value
Where body, mind and spirit become one. The Bel Air Collection Resort & Spa enhances your meditation and serenity, where everything is dedicated to your wellness and to completely restoring your body, mind and spirit. The Bel Air Collection follows a hip and minimalist trend, for those who are looking for a relaxing and romantic experience. 10 Minutes from the airport and just 15 minutes from the commercial zone, restaurants and the exciting Cancun's nightlife.
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Property amenities
Free parking
Pool
Room service
Restaurant
Free Internet
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Adult pool
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View

Location

Full view
Contact
Boulevard Kukulcan Km. 20.5 Hotel Zone, Cancun 77500 Mexico
Name/address in local language
Getting there
Cancun Airport5 mi
Cozumel Airport38 mi
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4,027Reviews
117Q+A
100Room tips
Traveler rating
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  • 423
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Popular mentions
Everything was perfect, the pricing, the location and the low amount of crowd. Only negative is that the property is quite old and the wall to the balcony was crumbling. they have to do more to maintain that. But, other than that, everything was perfect.
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Review collected in partnership with this hotel
Response from GerenciaG6, Director de Recepción at Bel Air Collection Resort & Spa Cancun
Responded 2 weeks ago
Dear "Rajkiran P", Thank You for your review, we appreciate your expectations, we understand that we have areas of opportunity with respect to the property, that is why we are working in facilities, without any doubt. We hope we will be your hosts in your next visit to this beautiful tourist paradise. KENIA B
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i found very kind and quiet hotel , whit beautiful views of the ocean , also the beach was excellent, i sure will come back , soon , also the personal was very effective and respect to the customers so i , hope that happend in cancun stay on cancun heheh a llittle fun i have ,
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Response from GerenciaG6, Director de Recepción at Bel Air Collection Resort & Spa Cancun
Responded 2 weeks ago
Dear "travelermty", We are very happy with your review, we will hope to have de opportunity to serve you in your next visit to this Paradise in the Mexican caribean. We will recongnize to our employees who Works wiht passion!! Kenia B
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It was a great location for one night stay at Cancun but not a place to relax. Staff was great but the food was horrible and the facility needs huge facelift. Balcony door created air suction that was so noisy it prevented us from sleeping. But views and beach front was great.
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Review collected in partnership with this hotel
Response from GerenciaG6, Director de Recepción at Bel Air Collection Resort & Spa Cancun
Responded 2 weeks ago
Dear "faereon", We appreciate that you have taken the time to evaluate us, we regret not having fully met your personal expectations, we know that we have a lot of work to do in rooms and maintenance of areas. Do not doubt that we work on it day and night. Your feedback will be taken !! KENYA B
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Everything was amazing! The staff, service, cleaning service any questions we had it was answered and taken care of. If your looking to stay at an affordable and clean and wonder place I would recommend it ! Working people like me appreciate places like this.
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Review collected in partnership with this hotel
Response from GerenciaG6, Director de Recepción at Bel Air Collection Resort & Spa Cancun
Responded 2 weeks ago
Dear "Traveler21569919969" , Thank you so much for this kind review, we are so happy to achieve your expectations. We hope that in your next visit to this paradise in the Mexican Caribbean, we will be your hosts again, we are waiting for you with open arms!! Kenia B
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+1
We did a 5 day 4 night stay here. It's an older property but well maintained and very clean. Everything in our room worked. I read other reviews with problems. We had none. I stay in hotels 100 nights a year for work and holidays so I would gauge myself a pretty good judge.
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Response from GerenciaG6, Director de Recepción at Bel Air Collection Resort & Spa Cancun
Responded 2 weeks ago
Dear " AJP76244", We really appreciate feedback and pleasant reviews like this, where you evaluate positive and negative aspects, thanks for recognizing our collaborators who work with passion for the service, do not doubt that we will recognize them so they can continue working with the best attitude. It is true we have many areas to improve, but do not doubt that we are working on it, we already understood it. We hope you will give us the opportunity to be your hosts again, we would be delighted to welcome you and assist you. Once again thank you for your feedback and for taking the time to evaluate us in this way !! KENIA BALBUENA
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PRICE RANGE
$89 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bel air collection resort & spa cancun hotel cancunbel air collection resort and spa cancunbel air collection hotel cancunbel air cancunbel air collection cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
155
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