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Bel Air Collection Resort & Spa Cancun

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Bel Air Collection Resort & Spa Cancun
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2,056 Reviews from our TripAdvisor Community

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Showing 960: English reviews
Miami, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

It was our first time to Cancun and my husbad and i had a great time. The hotel needs some touch ups here and there but the location is great to relax, the pool is great and they are right on the beach which is amazing. The food is great and not expensive at all. The overall experience was a... More 

Review collected in partnership with this hotel

Helpful?
Thank GraceO1017
Pensacola, Florida
1 review
2 of 5 stars Reviewed yesterday NEW

Room 5116 we get to the room and found the seal of the toilet paper was broken and toilet paper and pee was in the bowl. A female had used the toilet and did not flush. There is more but the app won't let me type.

Review collected in partnership with this hotel

Helpful?
Thank Q5007JMdalec

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Foster, Oklahoma
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 5 nights. The service was outstanding. The beach was really nice and the huge pool was amazing! The food was some of the best food we've had in Mexico!! The only negative thing I would say is some of the workers didn't speak very good English so it was hard to communicate. The rooms were very... More 

Helpful?
Thank scubadream72
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, Thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

My stay at BelAir was definitely a memorable one. The staff are great. The all inclusive deal is definitely worth every penny. Get the rooms facing the ocean view! It's worth the extra cost. Food was great. You have different options. As someone who works out, the gym wasn't great but it will do for a vacation. Just got to... More 

Helpful?
Thank Natnael B
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Natnael B, Thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was beautiful first off... However there is zero nightlife in the hotel itself. We arrived late due to waiting on people for our shuttle. When we did finally get there we found out the bar closed at eleven and then we were told we couldn't get anything to eat. Like what ? We ended up going across the... More 

Helpful?
Thank Jaciblu C
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, Thank you very much for taking the time to share your experience with us, know that it is thanks to feedbacks like yours that we are able to improve every aspect you described due to we identify our opportunity areas, know that we will take seriously into consideration your comments in order to make your stay and our... More 

Euless, Texas
1 review
4 of 5 stars Reviewed 1 week ago

Hotel needs some tender loving repairs. Pool is rundown and needs work HOWEVER..... This is an amazing lil property! Staff is very friendly, pool waiters remembered our drinks from day to day and the food was Devine! I would suggest a short stay here due to the limited food choices but again all the food was above excellence! We would... More 

Review collected in partnership with this hotel

Helpful?
Thank Suzanne B
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, Thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

Columbia, South Carolina
1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at Bel Air and would recommend this resort to friends and family. Staff was very welcoming and friendly. Only improvement recommendation would be on the check in process and front desk organization.

Review collected in partnership with this hotel

Helpful?
Thank annatU1088RN
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Anna Thank you for taking the time to write and share your recent experience at Bel Air Collection Resort & Spa Cancun We hope to have you back, allowing us the opportunity to provide you again with a wonderful and memorable experience. Sunny Regards, Nelly Sánchez General manager. More 

Montreal, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a bit old, but I had booked the jacuzzi room for one night since we had an early flight out of cancun and I wanted a romantic evening with my girlfriend. The hotel was everything I had expected. It is very close to the airport (12mins), the room is huge, the bed and pillows are extremely comfortable,... More 

Helpful?
Thank PharmSuki
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you very much for choosing Bel Air Collection Resort & Spa Cancun as your host and for share a brief review of your recent stay with us. We are glad to know that you and your family spent a great time here and enjoyed of our service and facilities, please know we work hard day by day... More 

Meadville, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was amazing, the rooms were great, and had amazing views of the most beautiful water. The service was even better!! all of the workers were extremely helpful and kind. The food was amazing as well!! We loved every bit of it!!! It was a very peaceful stay because there were no children at the resort. Kids are great... More 

Review collected in partnership with this hotel

Helpful?
Thank yacquelineycalebb
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, Thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

Alexandria va
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about the bel air was perfect. They helped us plan all of our daily excursions. The food was fantastic, drinks were amazing. And They just kept them coming!! We had the honeymoon suite, the jacuzzi is worth the upgrade! It's huge!

Review collected in partnership with this hotel

Helpful?
Thank Katie T
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Katie Thank you for taking the time to write and share your recent experience at Bel Air Collection Resort & Spa Cancun We hope to have you back, allowing us the opportunity to provide you again with a wonderful and memorable experience. Sunny Regards, Nelly Sánchez General manager. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Where body, mind and spirit become one. The Bel Air Collection Hotel & Spa enhances your meditation and serenity, where everything is dedicated to your wellness and to completely restoring your body, mind and spirit. The Bel Air Collection follows a hip and minimalist trend, for those who are looking for a relaxing and romantic experience. 10 Minutes from the airport and just 15 minutes from the commercial zone, restaurants and the exciting Cancun's nightlife. *Adults oriented. Children 12 years old and up are welcomed ... more   less 

Additional Information about Bel Air Collection Resort & Spa Cancun

Address: Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $100 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Cancun 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Bel Air Collection Resort And Spa Cancun
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Air Collection Hotel Cancun
Bel Air Cancun
Bel Air Collection Cancun
Hotel Style:
#48 Top resorts Hotel in Cancun
#50 Spa Hotel in Cancun
#58 On the Beach Hotel in Cancun
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