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    Bel Air Collection Resort & Spa Cancun

    Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
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    8/27/2017 8/28/2017
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    $130$141
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    Traveler (1929)
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    Overview
    • Excellent33%
    • Very good28%
    • Average18%
    • Poor12%
    • Terrible9%
    Travelers talk about
    “infinity pool” (65 reviews)
    “lagoon view” (40 reviews)
    “small hotel” (17 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Bel Air Collection Resort & Spa Cancun
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,798)
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    1 - 5 of 1,145 reviews

    Reviewed 1 week ago via mobile

    Very excellent service and nice hotel. Really enjoyed the activities with Raul! I would definitely recommend this hotel to others. I also really loved the view from the suit and the jacuzzi in my suit!!!!!!!More

    Thank Ashley M
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 4 days ago

    Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that...More

    Reviewed 1 week ago via mobile

    This hotel is absolutely gorgeous but the service is absolute crap. Perks: Beautiful hotel and pool. Our room is gorgeous with a full size jacuzzi bath. Beach access. Room service food is very tasty and actually affordable. Cons: The front desk is always backed up...More

    1  Thank Anna K
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 1 week ago

    Dear Guest. First of all, I would like to thank you for choosing Bel Air Collection Resort & Spa Cancun, as the preferred option to spend your recent holidays as well as, by letting us know about your inquietudes. We attach a great value to...More

    Reviewed 1 week ago

    Internet conexion very bad, we were 2 days without air condition Equipment in the room 6508. In the restaurant the service is very bad. Very old facilities. The window front the sea in the room 5404 did not open and the tv remote control and...More

    Review collected in partnership with this hotel
    Thank josemartinm402
    Response from GerenciaBa_Gral, Gerente at Bel Air Collection Resort & Spa CancunResponded 1 week ago

    Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a...More

    Reviewed 2 weeks ago via mobile

    We arrived at the hotel after a 6 hour flight to be told they had given our room away and will not be staying at the Bel Air. We were Shocked, devastated and disappointed. The front desk agent informed us that because we did not...More

    Thank Angela M
    Reviewed 2 weeks ago

    Awful place Pictures in internet do not match reality. Dirty bathroom Does not drain properly Foul odor in bathroom Restaurant is no good All noise from the bar below room. No stairs Elevator way too smallMore

    Review collected in partnership with this hotel
    Thank jahmike2017
    Response from Carlos_Solsona, Gerente at Bel Air Collection Resort & Spa CancunResponded 2 weeks ago

    Dear jahmike2017 Thank you so much for sharing your latest experience at Bel Air Collection Resort & Spa Cancun, and thank you for the feedback regardig the noise on the rooms and areas, your remarks help us improve in order to keep a high level...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Free Internet
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $43 - $225 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Top resorts Hotel in Cancun
    • #52 Spa Hotel in Cancun
    • #61 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 155
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, BookIt.com, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Bel Air Collection Resort & Spa Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Bel Air Collection Resort & Spa Cancun Hotel Cancun ,
    • Bel Air Collection Resort And Spa Cancun ,
    • Bel Air Collection Hotel Cancun ,
    • Bel Air Cancun ,
    • Bel Air Collection Cancun
    Add Photo Photos
    Traveler (1929)
    Pool & Beach (529)
    Room & Suite (426)
    Dining (176)
    Hotel & Grounds (1001)
    Bathroom (40)
    Family and Play Areas (18)
    Business Center & Event Rooms (4)
    Nearby
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    Ask a question
    Questions & Answers
    brennanj6
    July 2, 2017|
    Answer
    Response from Sandindiana |
    when you look up Bel air collections on trip advisor in the reviews scroll down under hotel descriptions and their is phone number and email inquiries .click on email .
    0
    Votes
    Virginia G
    April 7, 2017|
    Answer
    Response from Ronald A | Reviewed this property |
    There is a 01800 400 2040 number in the hotel site
    0
    Votes
    Google Translation
    Room Tips
    "I did not see any good rooms--either safety or the smell was a problem in all 3 of our rooms."
    Read review
    "If you're a lowkey traveler, this is the spot!"
    Read review
    "I didn't choose; it was chosen for me. I could not have chosen a better room."
    Read review
    "ocean view"
    Read review
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