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Bel Air Collection Resort & Spa Cancun

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Bel Air Collection Resort & Spa Cancun
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1,999 Reviews from our TripAdvisor Community

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Showing 941: English reviews
Sacramento
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great location, everyone was really nice and gracious. Marisella made our experience even more enjoyable. Water drainage in the bathroom sink was really slow. The mini bar didn't have any alcohol. Elevators a little slow, the food was slightly below average. Everything else was wonderful and we had an excellent time.

Review collected in partnership with this hotel

Helpful?
Thank Sarah B
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, Thank you very much for taking the time to share your experience with us, know that it is thanks to feedbacks like yours that we are able to improve every aspect you described due to we identify our opportunity areas, know that we will take seriously into consideration your comments in order to make your stay and our... More 

Keller, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Had room with breakfast. Breakfast was typical continental, no waffles. They also have an inexpensive menu and the food is very good. Great beds, chairs around pool, beach area nice. Was given a room and I couldn't get the hot water to work in shower, they switched me to another room, but it had not been entered into the computer... More 

Helpful?
Thank Sherry76244
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

Danville, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed 6 days at this resort and it was the best experience by far! I would recommend Bel Air and would love to go there again! We loved the sushi bar and the tours to the pyramids, Xcaret, Xel-ha was the best tour ever!

Review collected in partnership with this hotel

Helpful?
Thank roselenad5412
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Just Returned from a week stay in Belair Collection in Cancun. Nice Hotel,Great Beach Location, Very relaxing, quiet & clean place to stay, I love my Ocean View room and beds are comfy. The food was Excellent (thanks Chef!!! specially to the chef in Sushi & Martini Bar) Majority of the Hotel Staffs are friendly, helpful& polite but some are... More 

Review collected in partnership with this hotel

Helpful?
1 Thank giovanni505
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I spent 2 wonderful weeks at this hotel. This hotel is beautiful and provides all the necessities for a relaxing, enjoyable and most importantly, an unforgettable holiday experience. The rooms and food are above average but this is not the main attraction of the hotel, it is the attentive, hard working and kind staff that make this... More 

Helpful?
Thank Christina C
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

BelAir hotel has great service very comfortable and the food is great as well the room is always clean trust worthy place nothing to worry of personal belongings being stolen. I Highly recommend it to friends and family!

Review collected in partnership with this hotel

Helpful?
Thank raquell784
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

Myself and 5 friends (3 couples) have just returned from an all inclusive trip to Belair Cancun. We spent two weeks being treated like royalty by all of the waiting and bar staff who were so willing to help us in anyway they could. Maricela is an Angel and never let our glasses or our bellies go empty as she... More 

Helpful?
Thank sarah t
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

My sister and I thoroughly enjoyed our stay at the Bel Air Resort & Spa. We both needed some time away to relax and we couldn't have picked a more perfect place. The rooms are not grand, but the first thing we noticed is that they were clean and comfortable. We were out at the pool and beach most of... More 

Review collected in partnership with this hotel

Helpful?
Thank leahmrsd2016
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

San Francisco, California
1 review
3 of 5 stars Reviewed 1 week ago

The staff was exceptional. The restaurant waiters were very attentive, and one stood out the most. His name is Raul. He was very focused on detail, and remembered the specific drinks, and how we liked our coffee. The breakfast they serve is by buffet and the last day we were there Raul offered us the menu for us to choose.... More 

Helpful?
Thank mariadelamora
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, Thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

Level Contributor
1 review
3 of 5 stars Reviewed 1 week ago

When we first arrived, I was ready to turn around and find another hotel! This hotel is rundown and definitely needs to be repaired, remodelled and new furniture inside and out is a MUST. However, we were greeted by incredibly friendly and helpful people and because of that, we thought lets just go with this and make the best of... More 

Helpful?
Thank Suzanne S
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Where body, mind and spirit become one. The Bel Air Collection Hotel & Spa enhances your meditation and serenity, where everything is dedicated to your wellness and to completely restoring your body, mind and spirit. The Bel Air Collection follows a hip and minimalist trend, for those who are looking for a relaxing and romantic experience. 10 Minutes from the airport and just 15 minutes from the commercial zone, restaurants and the exciting Cancun's nightlife. *Adults oriented. Children 12 years old and up are welcomed ... more   less 

Additional Information about Bel Air Collection Resort & Spa Cancun

Address: Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $99 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Cancun 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Air Collection Resort And Spa Cancun
Bel Air Collection Hotel Cancun
Bel Air Cancun
Bel Air Collection Cancun
Hotel Style:
#47 Top resorts Hotel in Cancun
#49 Spa Hotel in Cancun
#57 On the Beach Hotel in Cancun
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