We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Club Regina Cancun

Traveler (246)
Room & Suite (234)
Video

About

Location
Cleanliness
Service
Value
Club Regina Cancun is your gateway to ancient and modern Mexico. The resort is located near the gorgeous beaches, high-end shopping malls, and upscale restaurants of Cancun’s famous Hotel Zone, as well as stunning Mayan ruins and traditional Mexican towns. There are many things to experience in Cancun, and Club Regina Cancun puts you right in the middle of all of it. When you’re not exploring Cancun and the Mayan Riviera, you can relax in Club Regina Cancun’s on-site hot tub or two sparkling swimming pools, get a bite to eat at the on-site restaurant, or sip a cocktail at the bar. During your stay at Club Regina Cancun, you will also have access to a car rental service, fitness center, full-service spa, and outdoor tennis courts, located at the adjacent hotel (fees apply).
Read more
Property amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Harbor View
Ocean View
HOTEL CLASS

Location

Full view
Contact
Kilometro 20, Blvd. Kukulcan Zona Hotelera at the Westin Cancun, Cancun 77500 Mexico
Getting there
Cancun Airport5 mi
Cozumel Airport38 mi
See all nearby hotels
503Reviews
527Photos
38Q+A
87Room tips
Traveler rating
  • 228
  • 122
  • 85
  • 31
  • 38
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
The unit of 1 and 2 bedrooms are very large with a normal fridge. The animation team is very entertaining. Chio and Jimmy took care of our kid during our stay. The public transportation is easy to use and very effective.
Read more
Review collected in partnership with this hotel
Response from SharonP3076, Owner at Club Regina Cancun
Responded 2 days ago
Thank you for taking the time to review Club Regina Cancun after your recent visit. We are glad you enjoyed your interactions with our team and that your expectations were met by our rooms, amenities, and housekeeping. When your travels bring you back to Cancun, we hope you will choose to stay with us again.
Read more
Older place with great views. Plan on going off site for meals Can eat next door at the Westin and get a discount if you tell them where you are staying. Check in staff never told us about the resort or gave any info about the resort.They didn't at all make us feel welcome.
Read more
Review collected in partnership with RCI
Response from SharonP3076, Owner at Club Regina Cancun
Responded 1 week ago
Thank you for your review of your recent stay with us at Club Regina Cancun. We are sorry to hear about your experience at check in. Next time, please speak with a manager so that we can address any issues as they occur. We always want our guests to have an experience that exceeds expectations. We look forward to seeing you again on your next visit to Cancun.
Read more
Overall the property was nice. Staff was courteous and we were allowed to have a hospitality room on the day of checkout since we had a late flight, to clean up. However it took forever to get hot water in fact one day we didn't even need to turn on the cold to get a warm
Read more
Review collected in partnership with this hotel
Response from SharonP3076, Owner at Club Regina Cancun
Responded 2 weeks ago
Thank you for providing your feedback on your stay at Club Regina Cancun. We are sorry for an inconveniences you had during your stay. We encourage guests that if there are any issues or requests to contact our front desk team so they can be addressed immediately. Our team strives to make sure every guest feels comfortable and accommodated during their stays. We thank you for choosing to stay with us.n.
Read more
The ambiance, wait staff and comfort in restaurant was sadly lacking. The poor excuse for living room furniture was just awful. If those two things were improved, this would be an excellent property. If not we will not return.
Read more
Review collected in partnership with this hotel
Response from SharonP3076, Owner at Club Regina Cancun
Responded 2 weeks ago
Thank you for your review. We appreciate you taking the time to let us know where we did not meet our usual five-star level of service. If you ever need any assistance with our facilities or more of anything in your suite, we encourage our guests to call the front desk so all issues can be resolved immediately. The employees at Club Regina Cancun love what they do and we value their hard work and everything they do for you as our guests. Again thank you for staying with us at Club Regina Cancun and come see us again soon.
Read more
Considering the rating on the internet, we thought it was lovely. Only problem was that when I booked online, I paid for an ocean view room and we were given a lagoon view room. Also, the A/C was fairly noisy. Grounds and beach were very clean, as was our room, staff friendly
Read more
Review collected in partnership with this hotel
Response from SharonP3076, Owner at Club Regina Cancun
Responded 2 weeks ago
Thank you for providing your feedback on your stay at Club Regina Cancun. We are sorry for an inconveniences you had during your stay. We encourage guests that if there are any issues or requests to contact our front desk team so they can be addressed immediately. Our team strives to make sure every guest feels comfortable and accommodated during their stays. We thank you for choosing to stay with us.
Read more
Previous
Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorClub Regina Cancun
The Jacuzzi King at the Club Regina Cancun
Professional photo exclusively commissioned by TripAdvisorClub Regina Cancun
The Jacuzzi King at the Club Regina Cancun
Professional photo exclusively commissioned by TripAdvisorClub Regina Cancun
The Jacuzzi King at the Club Regina Cancun
Professional photo exclusively commissioned by TripAdvisorClub Regina Cancun
The Club Suite at the Club Regina Cancun
PreviousNext
12345647
They share a nice underground garage with big hotel next door. There is always space in my experience. They also have never charged me but things change so call them. The Hyatt(?) also welcomes Regina guests to gym and pools and give discount at restaurants. Nice relationship there.9
0 votes
About US$50.00.
0 votes
Show all answers
Yes, Raintree club members do have have certain perks when staying with us. The perks vary by level of membership but include discounts throughout the property and room assignment priority.
0 votes
Show all answers
Hi Pprrdicat, Thanks for the question. We do have a mandatory daily resort fee which includes WiFi for three devices and daily housekeeping. Enjoy your stay! Sincerely, Travel Raintree
0 votes
Show all answers
PreviousNext
1234568
"Housekeeping staff were exceptional. "
"Good rooms with ocean view are reserved for long term stays according to one of their staff."
"Beach front or Lagune side, both rooms have their merit"
"On our past four or five stays at Club Regina we have always been fortunate to have an ocean-side room and this trip was no exception:)."
"Upper floors facing the Caribbean are the best!"
PreviousNext
12345618
PRICE RANGE
$150 - $404 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club regina cancun hotel cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
69
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing