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Emporio Cancun

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Blvd. Kukulcan, retorno Gucumatz, Km 17, Lote 49, Segunda Etapa, Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
$185
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Free cancellation until 12/13/21
Hotels.com
$185
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Free cancellation until 12/13/21
FindHotel
$131
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Booking.com$185
Priceline$168
Prestigia.com$236
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3135)
360
Panoramas (10)
Room & Suite (717)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Emporio Cancun
Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 270 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Snorkeling
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Bicycle tours
Billiards
Darts
Entertainment staff
Table tennis
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Neck massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Oven
Stovetop
Kitchenware
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish

Location

Full view
87Good for walkers
Grade: 87 out of 100
23Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
4003Reviews452Q+A100Room tips
Traveler rating
  • 2,348
  • 947
  • 395
  • 147
  • 166
Time of year
Traveler type
Language
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  • English
Popular mentions
Naomi S wrote a review Nov 2021
1 contribution
Santos was AMAZINGG ! He cleaned our rooms and was very on top of getting us fresh towels. Manuel from the bar had amazing hospitality. He made me awesome shots for my birthday! THANK YOU TO THE STAFF OF EMPORIO, I HAD AN AMAZING STAY.
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Date of stay: November 2021
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Response from Gerencia General, Propietario at Emporio Cancun
Responded today
Dear Naomi_bilt379 Thank you for sharing your experience and for mentioning the excellent service you received from Santos. We look forward to the opportunity to serve you again together with all your family and friends. Greetings Sincerely Omar Vazquez Gaytan Managing Director
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Kiara S wrote a review Nov 2021
2 contributions1 helpful vote
Santos was amazing!!! We were located in room E-111 celebrating our honeymoon and my room was cleaned and sanitized daily. Thank you Santos!! Ingrid and Ramon were our serves throughout our stay and they were so friendly and awesome. Will be coming back just because of them!
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Date of stay: November 2021
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Alexandra V wrote a review Nov 2021
1 contribution
I would recommend! Lucero Reyes provided great service and was very friendly. She was fast and attentive to our needs. I would definitely come back to eat here and would hope for great service like she provided. 10:10
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Date of stay: November 2021
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Zayika P wrote a review Nov 2021
1 contribution1 helpful vote
The activities at emporio Cancun are too funny, I enjoyed it!! I would like to thank to Ronaldo from the entertainment staff for helping me with a bandage for my toe, he is passionate with his job. I hope to come back soon!
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Date of stay: November 2021
1 Helpful vote
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Camilo R wrote a review Nov 2021
1 contribution
Muy buen servicio de Lucero. She took really good care of us. She was very friendly and made sure we got everything we needed. She answered all of our questions and accommodated our large group. she was very attentive with all of us. Great service.
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Date of stay: November 2021
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Response from Gerencia General, Propietario at Emporio Cancun
Responded 2 weeks ago
Dear camilo2410 Thank you for sharing your experience and for mentioning that everything was wonderful with the facilities and Lucero to whom we will extend your congratulations. We look forward to the opportunity to serve you again together with all your family and friends. Sincerely Omar Vázquez Gaytán Managing Director
Read more
PRICE RANGE
$73 - $203 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
464
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