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    Emporio Cancun

    3,018 reviews
    #59 of 208 Hotels in Cancun
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    Blvd. Kukulcan, Retorno Gucumatz, Km, 17 Lote 49, Segunda Etapa, Zona Hotelera, Cancun 77500 Mexico
    011 52 81 2085 8173
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    28 people are viewing this hotel
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    Guests1 room, 2 adults, 0 children
    Trip.com
    $92
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    $100
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    $111
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    Free cancellation until 09/28/19
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    Traveler (2244)
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    Panoramas (10)
    Room & Suite (595)

    About

    4.0
    Very good
    3,018 reviews
    Location
    Cleanliness
    Service
    Value
    Emporio Cancun is located 15 minutes from Cancun International Airport at km 17 next to the newly opened Museo Maya, between the Caribbean Sea and the Nichupte lagoon in the hotel zone which is a strip of white sand being the main tourist attraction city. Inspired by the grandeur of the Mexican-contemporary architecture, Emporio Family Suites Cancun is located in a tropical oasis, combining natural beauty and unique landscapes making it an ideal resort for the whole family. Consisting of 12 towers hotel offers a resort that will make you feel at home. Has a total of 399 rooms and suites with a contemporary style, equipped with fully kitchens and confortable areas indoor to provide warmth, privacy and comfort needed to rest.
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    Full view
    Property amenities
    Free parking
    Free internet
    Pool
    Fitness Center with Gym / Workout Room
    Bar / lounge
    Beach
    Snorkeling
    Babysitting
    Parking
    Wifi
    Internet
    Pool / beach towels
    Outdoor pool
    Restaurant
    Breakfast available
    Breakfast buffet
    Swimup bar
    Poolside bar
    Entertainment staff
    Table tennis
    Indoor play area for children
    Children Activities (Kid / Family Friendly)
    Kids club
    Car hire
    Conference facilities
    Banquet room
    Meeting rooms
    Spa
    Massage
    Rooftop terrace
    Baggage storage
    Concierge
    Currency exchange
    Gift shop
    Shops
    Sun terrace
    Sun umbrellas
    Butler service
    24-hour front desk
    Dry cleaning
    Laundry service
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    Room features
    Ocean view
    Non-smoking rooms
    Suites
    Family rooms
    Private beach
    Housekeeping
    Kitchenette
    Flatscreen TV
    Private balcony
    Safe
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    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Quiet
    Family
    Languages Spoken
    English, Spanish
    Hotel links
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    3,018Reviews352Q+A100Room tips

    Reviews

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    Popular mentions
    Emporio Hotel Review!!!!
    My stay at Emporio Hotel was this past week August 9-13, 2019. The hotel was marvelous and memorable all at once. First, I had the opportunity to try all of the activities, food options, and most importantly I engaged and connected with various staff members (I.e.,…
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    Date of stay: August 2019
    Response from Gerencia G, General Manager at Emporio Cancun
    Responded 4 weeks ago
    Dear Guest, Im so happy to lear that you had such a great time at Emporio, we specially thank you for commending our staff´s performance. Thank you for mentioning Alex´s job, and we look forward to host you again in the near future. Sincelery, Omar Vazquez Gaytan
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    Great food, fun activities, and a wonderful staff all in one package.
    What can I say about our trip to Cancun? My husband and I stayed at Hotel Emporio for two weeks from June 17th through July 1st, the trip was to celebrate my college graduation, and to celebrate five years of marriage. Our trip was wonderful from the start, the hotel itself is…
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    Date of stay: June 2019
    Response from Gerencia G, General Manager at Emporio Cancun
    Responded Aug 14, 2019
    Dear Guest, We are so happy to learn that you had such a great time, thank you for commending Alex´s performance, he is an asset to our hotel. We look forward to host you again in the near future. Sincerely Omar Vazquez Gaytan
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    Don't waste your money
    This hotel was not as advertised. We were also informed of another couple getting a voucher from their agency if they provided a 5-star rating. The front desk tried to get money from us under the table if they gave us the room we initially asked for. There are much better…
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    Date of stay: February 2019
    Response from Gerencia G, General Manager at Emporio Cancun
    Responded Aug 14, 2019
    Dear Guest, First of all, we would like to thank you for taking the time to share your comments. We DO NOT have an agency, what we do have is a Best Day in-house office, that has nothing to do with this hotel, other than the professional business relationship we have. We do not provide such a thing as a voucher, I’m sure you misinterpreted whatever was the case. I would like to have contact with you so I can follow up on what you mention that we did not gave you the room you paid for. Please contact me at cancun.asisdir@hotelesemporio.com Sincerely, Omar Vazquez Gaytan
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    Great time at Emporio Cancun!!!
    Manuel Pat was our server for most of the time of our stay and we really appreciate how kind he was and dedicated he was ! I recommend this place to my friends and family and same thing goes for all the bar tenders and waiters !!
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    Date of stay: August 2019
    Response from Gerencia G, General Manager at Emporio Cancun
    Responded Aug 5, 2019
    Dear Dannyelchief Thank you so much for your nice comments about Manuel Pat and the service he provided. We look forward to host you again in the near future. Sincerely, Omar Vazquez Gaytan
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    Excellent stay
    What could I say, this hotel was really good , really good choice near the beach and the pool view really nice staff the food was really delicious the waiters were so nice . And I really enjoy the stay with my family I really recommend this hotel .
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    Date of stay: July 2019
    Response from Gerencia G, General Manager at Emporio Cancun
    Responded Aug 5, 2019
    Dear Kariikizz We are so happy to hear that you had such a great stay. Thank you for taking the time to share it with us. We look forward to host you again in the near future. Sincerely, Omar Vazquez Gaytan
    Read more
    PRICE RANGE
    $90 - $229 (Based on Average Rates for a Standard Room)
    LOCATION
    MexicoYucatan PeninsulaQuintana RooCancun
    NUMBER OF ROOMS
    400
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