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07/05/2017 07/06/2017
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    Emporio Hotel & Suites Cancun

    Blvd. Kukulcan, Retorno Gucumatz, Km, 17 | Lote 49, Segunda Etapa, Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Savings alert: 18% below average rate
    Best prices for your stay
    07/05/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $368
          $159
          Great Deal
          $216
          $216
          Traveler (1429)
          Room & Suite (445)
          Pool & Beach (290)
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          Overview
          • Excellent51%
          • Very good30%
          • Average12%
          • Poor4%
          • Terrible3%
          Travelers talk about
          Free Internet
          Free Parking
          Breakfast Buffet
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Suites
          Poolside Bar
          Fitness center
          Kitchenette
          Concierge
          Spa
          Wheelchair access
          Conference Facilities
          Dry Cleaning
          Rooftop Terrace
          Self-Serve Laundry
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
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          Rooms
          Jul 5Jul 6
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,981)
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          1 - 5 of 1,981 reviews

          Reviewed 1 week ago

          we stayed at Emporio Resort Cancun, first I was charged extra for an other person and never received a room I've been fighting for the refund which I had no response, the only room we received was horrible next to the construction site which was...More

          Thank Alma Delia M
          Reviewed 1 week ago via mobile

          We went here on a family vacation and stayed 4 nights. The check in staff was nice, then that's it! We choose a room with a kitchen that could accommodate my husband and I, as well as our 2 teenage children. We never had wash...More

          3  Thank Kelly P
          Reviewed 2 weeks ago

          We wanted to try the restaurant food but we got disappointed because they didn't serve us what we asked for. We asked for three chicken soups but the soups didn't have chicken. We ask the servers to fix that and they just brought two soups...More

          2  Thank Consuelo V
          Response from Gerencia G, Director General at Emporio Hotel & Suites CancunResponded 6 days ago

          Dear Consuelo V First of all, thank you for your nice rating, thank you specially for letting us know the things we need to take care of, we apologies for this small inconvenience, and look forward to host you again in the near future. Sincerely...More

          Reviewed 2 weeks ago

          Almost everything was perfect. The rooms were big, clean, the pool is warm enough, the beach is awsome. Our clean-person was "Gustavito". His service was excellent. The only thing that was not that good is a lot of the time there was nobody in the...More

          Thank Paola N
          Response from Gerencia G, Director General at Emporio Hotel & Suites CancunResponded 6 days ago

          Dear Paola N, Thank you for sharing your comments with us, we will make sure that this situation is corrected. We look forward to host you again in the near future. Sincerely, Omar Vazquez Gaytan

          Reviewed 2 weeks ago via mobile

          I want to say that this was my 4th trip to Emporio not doing all-inclusive. I have written other reviews and am a regular on the Cancun/Playa forum. 99% of my reviews are positive. I will start with the pros of this resort. Very clean,...More

          3  Thank partygirl40
          Response from Gerencia G, Director General at Emporio Hotel & Suites CancunResponded 2 weeks ago

          Dear Partygirl40 First of all , thank you so much for sharing this with me, so I can take measurements. As you mentioned we had a black out at regional level, that was completely out of our control. The property has a backup power unit...More

          Krystal Grand Punta Cancun
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          Krystal Cancun
          4,839 reviews
          #69 of 175 hotels in Cancun
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Free Parking
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Free Internet
          • Restaurant
          • Spa
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Self-Serve Laundry
          • Conference Facilities
          • Babysitting
          • Things to do
          • Pool
          • Bar/Lounge
          • Fitness Center with Gym / Workout Room
          • Restaurant
          • Spa
          Details
          • Price range
          • $111 - $419 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Spa Hotel in Cancun
          • #42 On the Beach Hotel in Cancun
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 400
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Cheap Tickets, Vacatia, Orbitz, Priceline, Hotwire, Ctrip TA, TripOnline SA, Cancelon, Evoline ltd, Hotel.de, getaroom.com and HotelQuickly so you can book your Emporio Hotel & Suites Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          Add Photo Photos
          Traveler (1429)
          Room & Suite (445)
          Pool & Beach (290)
          Dining (102)
          Hotel & Grounds (826)
          Bathroom (32)
          Family and Play Areas (21)
          Business Center & Event Rooms (2)
          Nearby
          Sponsored by:
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          nunezfamily
          We go to Cancun every February. One of the things we loved most about the resort we stayed at this last year was....you could order drinks AND food from the beach. We loved not having to get dressed and go into the buffet. If this an option at your resort? We are looking at going to the Emporio next February! Thank you
          June 20, 2017|
          Answer
          Response from partygirl40 | Reviewed this property |
          Yes!!!! You can order food and drinks on the beach. They also have permanent grass huts that stay out there. We were there in May and hotel was at full capacity and if you get there in the morning by 11 am there is no towel... More
          0
          Votes
          Room Tips
          "A tour to Isla Mujeres at the hotel costs around USD70. In market 28 the same tour costs USD35."
          Read review
          "Currently, a major overhaul of the northeast corner of the hotel: ask for a room on the opposite side of the..."
          Read review
          "Oceanview hotel"
          Read review
          "magnificent beach view on ocean front suites"
          Read review
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