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Oasis Palm

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2,689 Reviews from our TripAdvisor Community

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Showing 919: English reviews
illinois
Reviewed February 21, 2012

Back form a week at the oasis palm beach .Great food and drinks with plenty of bars.All i can tell you is a litttle tipping can make your vacation much better they do work hard.

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Thank islandmon32
Winnipeg, Canada
Reviewed February 21, 2012

This was my husband & my fourth trip to Mexico and our first to Cancun. We travelled with 5 other couples. We were booked at the Oasis Palm in Cancun and poor customer service from the get-go! We checked in our room which we were told would have a balcony and didn't. The room was musty smelling and worn bedroom...

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2Thank nfritzsche
Ottawa, Canada
Reviewed February 21, 2012

Just to be clear there are about 5 Oasis Hotels in Cancun so you really have to watch the name of yours. We were suppose to stay at the Oasis Palm and ended up being upgraded to different hotel room only...in the hotel which is attached (I think it is called Grand Oasis). It was nice to be upgraded but...

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2Thank Breakaway66
Holland, Ohio, United States
Reviewed February 20, 2012

After reading many of these reviews I was worried about the resort. Many complaints about theft, dirty rooms, dated rooms, etc. We found none of this to be true. Each day we went down to the pool early and put towels on our lounge chairs and went to breakfast.Then we went to the room and changed and went down and...

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2Thank Richard S
Des Plaines, Illinois
Reviewed February 19, 2012

This was my first trip to cancun and it was amazing..! But the service and the hotel were beyond great!! The reception was very helpful and always at our needs they were very kind since we checked in earlier then planned.. They held on to our luggage and we got our bracelates on to have lunch there... The food was...

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Thank Karen N
Delta, Canada
Reviewed February 19, 2012

We arrived Feb.11, 2012 via Sunwing Vancouver. This resrt looks nice on the outside and inside, but houses liars and robbers. Our room was "broken into" (could have been an inside job) and our Ipods, camera and $100 sunglasses were stolen. When reporting this to the hotel we were told that my card key was used to access at 9:50pm....

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7Thank mexicomyra
Pakenham, Ontario, Canada
Reviewed February 18, 2012

We visited this resort the week of February 9th, 2012 via Sunwing from Ottawa. We had read mixed reviews about the resort before going but tried to come with open minds. This small resort is clean and the staff were fairly helpful but never seemed overly happy. Our room was nice offering 2 double beds, large screen TV, small sitting...

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3Thank Jeffafa
timmins, ontario
Reviewed February 17, 2012

My husband and I visited this resort the week of February 8th, 2012. He booked it last minute, for Valentine's Day. I did not bother reading reviews before we went, since he had already paid for it, and because I did not want to taint my expectations. Upon Arrival - We stood in line for about 15 minutes to get...

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4Thank moniquegivens
Edmonton, Canada
Reviewed February 14, 2012

Two couples were there Feb 1 - 8, 2012 via Sunwing from Edmonton. Everything takes time at the airport ensuring you are at the right bus going to your destination. Buy a coctail and relax. The hotel was small but clean. The pool is long and surrounded by palm and fig trees providing shade if desired. Plenty of loungers on...

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3Thank Elsie G
calgary
Reviewed February 11, 2012

I was in Cancun Jan 29-Feb6 - Let me start by saying I was so worried about the hotel, I called Redtag and asked to stay somewhere else. They offered me the same ratings at 3 diffrent hotels but I decided to stay at the Oasis palm. Well I was in for a suprise. The Staff was AMAZING. The room...

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3Thank nicole g
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
"Everything you want in a family vacation for less: that's me! Let me play with the little ones in my Kids Club while you take a break in my Kin Ha Spa - I've got lots of ways for grown-ups to relax while the kids have fun and games.They say I look a lot like my sister resort, Grand Oasis Palm, but my price tag is smaller, and who doesn't love that! Get together as a family and share my Mexican heritage, culture and cuisine; build sand castles on my sandy shore and splash and paddle in my spectacular freeform swimming pool". ... more   less 

Additional Information about Oasis Palm

Address: Blvd Kukulkan km 4.5, | Hotel Zone, Cancun 77500, Mexico (Formerly Oasis Palm Beach)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $174 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oasis Palm 3.5*
Number of rooms: 470
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Also Known As:
Oasis Palm Hotel Cancun
Oasis Palm Beach Cancun
Oasis Palm Beach Hotel Cancun
Oasis Palm Cancun
Oasis Palm Beach Resort Cancun
Calinda Beach Cancun
Hotel Style:
#50 Top resorts Hotel in Cancun
#51 Spa Hotel in Cancun
#60 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Oasis Palm staff and other travelers.
265 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I think the higher (to the 8th) floor the quiter it will be.”
 of 5 bubbles lauralety, 4 weeks ago | Read review
“Prefer the higher views for scenery”
 of 5 bubbles lisatY9277IU, 5 weeks ago | Read review
“If you want an early bedtime get a logo on view as it is more quiet.”
 of 5 bubbles donnaw51, Jan 31, 2017 | Read review
“High floor overlooking lagoon for quiet rooms. ”
 of 5 bubbles PatrickASGwatkin, Jan 31, 2017 | Read review
“The view was lovely from the higher ocean view room”
 of 5 bubbles Zosah, Jan 30, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question