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Oasis Palm

Traveler (2344)
Pool & Beach (634)
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About
Location
Cleanliness
Service
Value
"Everything you want in a family vacation for less: that's me! Let me play with the little ones in my Kids Club while you take a break in my Kin Ha Spa - I've got lots of ways for grown-ups to relax while the kids have fun and games.They say I look a lot like my sister resort, Grand Oasis Palm, but my price tag is smaller, and who doesn't love that! Get together as a family and share my Mexican heritage, culture and cuisine; build sand castles on my sandy shore and splash and paddle in my spectacular freeform swimming pool".
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Property amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Sauna
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Room features
Family Rooms
Suites
Good to know
HOTEL STYLE
Bay View
Lagoon View
HOTEL CLASS
Reviews & more
3,275Reviews
2,840Photos
371Q+A
100Room tips
Traveler rating
  • 799
  • 1,121
  • 670
  • 337
  • 348
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Popular mentions
The hotel was really nice. Always clean. Our room was really nice and the service was great. Pools are nice & the beach is amazing. People who are working there are very kind. Food and drinks everywhere are good. Oliven & Ysrael on the beach made our trip much better by doing
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Response from OasisHotelResorts, Director General at Oasis Palm
Responded 4 days ago
Dear Auudrey, It is a pleasure to know that we exceeded your expectations and that you enjoyed our dining options, entertainment and especially our excellent service. We are proud to say we have a staff always ready to give their best at all times and create positive experiences for our guests. Hope to see you again soon and do not hesitate to contact us if we can assist you with anything on your next stay. Kind regards Adelaida Arzola.
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Wonderful staff and fabulous service Bartolome Carlos Lopez Jesus's Jorge They treat you with respect and patience and are very helpful with the menu selections. Thank you for making our stay a fun one!!
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Response from OasisHotelResorts, Director General at Oasis Palm
Responded 2 weeks ago
Dear Drea, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We will certainly congratulate them for their amazing job. It would be a pleasure for us to welcome you again on your next visit to Cancun. Kind regards Adelaida Arzola.
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Upon arrival we were greeted. Checked in found out that we had to pay extra for locks, wifi and the tequila bar wasn’t included either, I was very disappointed in this. All inclusive was not all inclusive. Was rushed through. Got to the room, the lamp didn’t work, water smelled
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Response from OasisHotelResorts, Director General at Oasis Palm
Responded 1 week ago
Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions are considered in order to improve our service. It is important to highlight that every time you have a setback at the hotel you can contact our customer service staff to notify them so they can correct the situation. We hope you give us the opportunity of welcoming you back in the future and if there is anything you need please do not hesitate to contact us. Kind Regards. Adelaida Arzola.
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I will definitely be recommending oasis palms and I most definitely will be back!! The people is what makes this place so GREAT! I have never been treated with such hospitality. Everyone is so kind, friendly, and they truly go above and beyond for their guests. Example:
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Response from OasisHotelResorts, Director General at Oasis Palm
Responded 1 week ago
Dear Guest, We are pleased to greet you and at the same time thank you for choosing our hotel during your visit to Cancun. We would also like to express our appreciation for the flattering words we received from your stay with us. We are glad you liked and enjoyed our entertainment and our specialized service. Our staff works really hard to make every single one of our guests feel at home and make sure they have an amazing experience. We hope to have the honor of welcoming you once again in the future. Kind regards, Adelaida Arzola.
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What an absurd place. If I could give no stars, I would give no stars. Having previously been to Playa Del Carmen I am well aware of the level of excellent service these hotels are able to provide. This “resort” seems incapable of the basics, never mind the five stars they
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All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
poussière dans la chambre du grand oasis
vue du couloir de la chambre
vue de la chambre avec fenêtre qui ne ferme pas
douche
carrelage de la douche
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12345684
Hello Chris, Our beaches have not been affected by this natural phenomenon. Best regards,
1 vote
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hi, how much is the fee for childcare?
Hello there, It is 15 USD per hour per kid. Our Caretakers, can only watch two kids. Best regards,
0 votes
Show all answers
No idea for that one. Best to reach out to your travel agent.
0 votes
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12345675
"best ocean view"
"Find somewhere else"
"none that i can recommend"
"We were on the forth floor and it was awfuL!!"
"Choose another resort"
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12345620
PRICE RANGE
$179 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oasis palm hotel cancunoasis palm beach cancunoasis palm beach hotel cancunoasis palm cancunoasis palm beach resort cancuncalinda beach cancun
FORMERLY KNOWN AS
Oasis Palm Beach
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
470
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