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Fiesta Americana Villas Cancun

#25 of 181 Hotels in Cancun
Certificate of Excellence
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1,173 Reviews from our TripAdvisor Community

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Showing 540: English reviews
London, England, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago NEW

My family had an amazing holiday at Fiesta Americana Villas thanks to the fabulous staff who really looked after us. The hotel is located within a 10 minute walking distance of the clubs and bars in the hotel zone of Cancun and has an outdoor pool, direct access to the beach and amazing views of Cancun peninsula. We especially enjoyed... More 

Helpful?
Thank Kamal K
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to share your experience on the community. We are glad to know that you and your family enjoyed your last vacations at our beautiful property. We look forward to having the opportunity of serving you during your next visit to the beautiful beaches of Cancun, if there is anything else... More 

Belfast, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Just returned to Ireland after two weeks in this hotel. Pretty much everything was perfect. Location was brilliant, very central but yet still a quiet resort. The staff were amazing, especially Omar at the Pool, Silvia the Beach Waitress, Ernesto in the Restaurant, Francesco on reception and Fabian to door man. Outstanding staff. The pool was good and the private... More 

Helpful?
Thank dnwilk
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you had an amazing experience at our beautiful property. I will share your congratulatory words with our staff, especially with Omar, Silvia, Ernesto, Francisco and Fabian, I am certain this motivates all of us to keep searching for excellence. We look forward to having the opportunity of serving you again, if there is... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The workers here are really nice with a really good attitude. The food in the restaurant is delicious. I liked the visit. The rooms are well cleaned and the hotel has a good maintenance. Its near to many delicious restaurants and shopping centers. I recomend it.

Helpful?
Thank Ana Cristina S
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you had a great vacations and our services fulfilled your expectations. We look forward to having the opportunity of serving you again, during your next visit to the beautiful beaches of Cancun, if there is anything else that we could do for you, please let us know. General Management Fiesta Americana Villas Cancun More 

Buena Park, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had a fantastic stay at this hotel. Everything you neec is easy to get to. The pool, the beach, the La Palapya for dining! Speaking of dining the wait staff is the best! In the morning they have a wonderful buffet led by Captain Alexander and his staff, Pedro, Manuel, Fernando and Gaudencio (Mister G. I couldn't remember how... More 

Helpful?
Thank Carrie F
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to share your experience on the community. We are so proud to know that we fulfilled our main objective: exceed your expectations. I am certain this comment will motivate all of us to keep searching for excellence. We look forward to having the opportunity of serving you during your next... More 

Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We came her for our family vacation on June 19. We had a 2 bd plus ocean front, place was quiet, not crowded and the beach was so clear and calm. My entire family had a blast! Everyone was so kind and helpful. We had no issues while staying at the Fiesta American Villa Cancun! On our departure to the... More 

Helpful?
Thank Sierra L
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

We are glad to know that you spent wonderful vacations and our service did more enjoyable your staying. Also, I will share your congratulatory words with Ignacio, I am certain this motivates all of us to keep searching for excellence. We look forward to having the opportunity of serving you, during your next visit to the beautiful beaches of Cancun,... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

First, I have to give 5 stars to the following staff: Cindy, Lorenzo, Ernesto, Nayeli, Lili, Saulos, and Jorge at the restaurant. Also, Ignacio and all of the staff at concierge. All of the staff at the front desk. All the bellmen in front of the hotel. And, Gustavo Errasquin was great! Additionally, housekeeping was very helpful (minus a few... More 

Helpful?
Thank PCady
Reading, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used this hotel as a base for 3 nights to explore Cancun before moving onto our all inclusive hotel. This hotel was great - the staff were so polite and check in was quick and easy. Our room came with a fridge and kitchen essentials which was great for breakfast. (There is a supermarket less than 5 minutes walk... More 

Helpful?
1 Thank Doolie89
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

It has been very pleasant to know that our facilities, service and location made more enjoyable your staying. We look forward to having the opportunity of serving you during your next visit to the beautiful beaches of Cancun, if there is anything else that we could do for you, please let us know. General Management Fiesta Americana Villas Cancun More 

1 review
5 of 5 stars Reviewed 3 weeks ago

From the staff to the hotel itself, everything was perfect. A few staff members in particular were incredible: Cindy, Nayely, Omar, and Vicente. Cindy and Nayely spared no expense when it came to serving us in the hotel's restaurant, and Cindy spoke english very well making us feel right at home. Omar did a great job at keeping a lively... More 

Helpful?
Thank 375nicole
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to share your experience on the community. We are so proud to know that we fulfilled our main objective: exceed your expectations. I am certain this comment will motivate all of us to keep searching for excellence. We look forward to having the opportunity of serving you during your next... More 

Cancun, Mexico
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff is super friendly! The woman that cleaned our room (Norma) was super nice, did a great job making us as comfortable as possible, she really made us feel at home. Ernesto, Cindy and Ricardo were spectacular waiters and waitress! ❤️😄🤗 Loved the people and the treatment. Very professional and very friendly, really made our trip a great one... More 

Helpful?
Thank Melisa2285
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you had a great vacations and our services fulfilled your expectations. I will share your congratulatory words with our staff, especially with Norma, Ernesto, Cindy and Ricardo, I am certain this motivates all of us to keep searching for excellence. We look forward to having the opportunity of serving you again, during your... More 

OLYMPIA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We were here for a week in June/July 2016. I cannot say enough good about the staff -- especially Alexander and Ernesto in La Palapa. Everyone on the staff was helpful, very pleasant and helped make our stay very pleasant. We did have a problem with a leaky toilet though. Even though we called three times and someone came to... More 

Helpful?
Thank GERALD G
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am truly sorry to know about this issue, I assure you that we are taking specific actions to avoid similar situations in the future. We look forward to having the opportunity of serving you again during your next visit to the beautiful beaches of Cancun, if there is anything else that we could do for you, please let us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting

Additional Information about Fiesta Americana Villas Cancun

Address: Seccion A, lote 3 Km. 8.5, Boulevard Kukulkan, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $130 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Americana Villas Cancun 3.5*
Number of rooms: 179
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Also Known As:
Fiesta Americana Villas Cancun Hotel Cancun
Fiesta Americana Cancun
Fiesta Americana Hotel Cancun
Fiesta Americana Vacation Club Cancun
Cancun Fiesta Americana
Hotel Style:
#18 Spa Hotel in Cancun
#25 On the Beach Hotel in Cancun
#43 Family Hotel in Cancun
#45 Romantic Hotel in Cancun
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