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Live Aqua Cancun All Inclusive

Travelers' Choice award winner
#3 of 181 Hotels in Cancun
GreenLeadersGold level
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Live Aqua Cancun All Inclusive
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7,609 Reviews from our TripAdvisor Community

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There are newer reviews for Live Aqua Cancun All Inclusive
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Showing 6,045: English reviews
Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 19, 2015

My husband and I have been to Cancun 5 times now in the past year. A friend of ours recommended Live Aqua so we were excited to try it. We stayed Feb 9-15, when we arrived we were quickly lead to the private check in at the club level. It was nice to be greeted with a cold drink and... More 

Helpful?
2 Thank Chaines72
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

If you are planning out your trip to Cancun and cannot decide among a few hotels, don't hesitate and pick Live Aqua. This is a place where you can spend the most amazing vacation and a place that will definitely make you want to come back for more. From the beautiful beach and pools to the delicious food and drinks... More 

Helpful?
6 Thank Olga M
Atlanta, Georgia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 18, 2015

Very nice hotel.... Service is excellent All restaurants are very nice, food is good. Drinks by the pool definitely diluted. It's worthed to upgrade to a suite which includes the reserved chaise by pool, otherwise it's crowded and hard to find empty ones. Irish Coffee bar is great as well as crepes cart at night Tennis courts need to be... More 

Helpful?
1 Thank 127LauraJ
Alfredo S, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Thank you for taking the time to share your comments on your recent stay at Live Aqua Cancun. I am glad to know that your overall experience was enjoyable, highlighted by the service we offered. All forms of feedback are appreciated, as it helps us maintain constant improvement in our efforts and strategies in order to achieve every guest's complete... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 18, 2015

My wife and I recently spent Valentines weekend at Live Aqua. We were referred to this Hotel by friends who stayed there and after reading the TA reviews we decided to give it a go. We were not disappointed. We have been to many All-Inclusives in Mexico and thru-out the Caribbean and we have found this to be the best... More 

Helpful?
6 Thank Cliff B
Alfredo S, General Manager at Live Aqua Cancun All Inclusive, responded to this review

I appreciate your valuable review about our hotel and your comments from your recent stay with us. It is a pleasure for me to know that your experience at Live Aqua Cancun exceeded your expectations; our number one priority is to make every guest experience exceptional and unique as it can be, thank you for letting us know how memorable... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

Im a review reader! I have a culinary degree-been in the hospitality industry for years! Great service! Great food! Friendly staff! Clean and fun place- go! You won't be disappointed! - we stayed in top floor corner garden suite! The presidential suite was under us- way better deal to get this suite!

Helpful?
5 Thank Kchesson
Ridgewood, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed 5 nights 1 - 6 February 2015. We really enjoyed our stay at Live Aqua. Hotel is lovely, clean and very spa like with aromatherapy scents being wafted through corridors and public spaces. We enjoyed the adults only aspect and when we were there, the hotel had a chilled out, relaxing, upscale vibe. Pool area was lovely, lots of... More 

Helpful?
4 Thank ScottishTraveller24
Alfredo S, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Thank you for sharing your very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. I regret to read about the frustrating experience you went through, rest assured that At Live Aqua Cancun we have a food safety management system and our staff is trained on food safety... More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 17, 2015

Traveled Jan 25-30. Upon arrival, the resort was beautiful. The aromatic scent in the lobby was too much! My husband and I would go down the elevator to avoid walking through the lobby. We were pulled aside immediately after checking in to sign up for a breakfast to discuss their "non time share" meeting. We said we would consider, but... More 

Helpful?
9 Thank Johanna S
Alfredo S, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Thank you for taking the time to share your recent experience at Live Aqua Cancun, which contributes greatly to our improvement. It is my deepest regret to read that you went through so many inconveniences during your stay; I assure you that the circumstances you described are not typical with the high standards that we strive to provide. We take... More 

Macomb, Michigan, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

Second year even better then I remembered! Fabulous in every way! Beautiful beach! Great food! Wonderful service! Pools were clean and huge all different temps! House-keeping great! Room service hot fast and delicious! I couldn't stop smiling all week. I can't wait for next year!

Helpful?
3 Thank Joy M
Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 17, 2015

I have been to many all inclusive resorts, but none even come close to my Live Aqua experience. Everything about the resort was amazing. The rooms are clean, staff great and the food was excellent. I loved the fact that all the rooms have ocean and pool views! This is also a great place because it is so relaxing. So... More 

Helpful?
2 Thank AvlNikki
Alfredo S, General Manager at Live Aqua Cancun All Inclusive, responded to this review

Thank you for speaking so highly of our service and the quality of experience we offer to our guests, we are completely honored to receive such a positive feedback and read that your first visit to Live Aqua Cancun was enjoyable and exceeded your expectations. It was a pleasure to make your stay so memorable, as we always try to... More 

Nanuet, NY
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed February 17, 2015 via mobile

We are in he middle of our vacation. 3rd time at Live Aqua. They have gone above and beyond to make everything extra special. Our turn down service is excellent. Staying on concierge level which I highly recommend. Will update later...

Helpful?
3 Thank TCinNY
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 

Additional Information about Live Aqua Cancun All Inclusive

Address: Blvd Kukulcan KM 12.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $347 - $798 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Live Aqua Cancun All Inclusive 4.5*
Number of rooms: 371
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Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#3 On the Beach Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 Spa Hotel in Cancun
#3 Luxury Hotel in Cancun
#4 Business Hotel in Cancun
#4 Romantic Hotel in Cancun
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