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Live Aqua Beach Resort Cancun

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Boulevard Kukulcan Hotel Zone km 12.5, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$664
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Free cancellation until 01/26/22
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$492
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Booking.com$664
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Preferred Hotels$1,118
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (18459)
360
Panoramas (50)
Pool & Beach (3586)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Live Aqua Beach Resort Cancun
Updated 07/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 270 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Car hire
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Minibar
Flatscreen TV
Bath / shower
Desk
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Spanish
14075Reviews1664Q+A100Room tips
Traveler rating
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Popular mentions
Emma j wrote a review Yesterday
12 contributions1 helpful vote
Carlos and Alberto at the Sushi bar are the reason for the 5 star review. I let them know I was vegan and they moved the sky and the moon to create spectacular platters for me every day. And all with a smile!
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Date of stay: December 2021Trip type: Traveled as a couple
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mlatek wrote a review Yesterday
Chicago, Illinois127 contributions41 helpful votes
My husband and I stayed for a short 3 nights/4 days at Live Aqua, and as always, it did not disappoint. I return to this resort for the people. If you are thinking of booking it, don't hesitate! It is a great place to relax and rejuvenate. The resort itself is beautiful, the rooms are modern, the restaurants and food are excellent, the many pools are gorgeous, and the beach one of the best in Cancun. But... all of that is trumped by the amazing staff at this resort. I could go on and on and on with names, but this time I will mention the names of the main staff I interacted with many times during my stay that made it magical. Jonathan Chaire and his pool concierge staff - Daniel, Katia, Rossy, & Erik made every day amazing with our cabana and special welcome! LOVE them all! They are such an amazing team! Sophie and Paula made us feel like VIP's all week! How does Sophie know where we are and what we need all the time? She's magical! She chose a wonderful assistant in Paula! Rodrigo and his pool servers kept us hydrated, fed, and happy! Thank you! Gabo was our pool cabana server and also knew what we needed before we did! Simply amazing! Shout out to Andres in Sea Corner, Crescenzio in the pool club, and other pool servers (Jonathan G, Aminael, Ale, David G, and Roosevelt) for checking on our needs too! Nalvi gave me THE most amazing therapeutic foot massage I think I've ever had! Lifeguard Marisol is great at her job and has the most positive outlook on life - she is just a shining light. In the Aqua Club, Daniel, Wilberth, and Memo provided us with wonderful bar and breakfast service, and club concierges Fernanda and Tania were always helpful with whatever we needed. Dining in MB is such a pleasure when spoiled by Chef Wilian and our server Rogelio! I dream about that food! I had the pleasure of meeting Aldo with the entertainment team - he is a great addition to the staff! I could go on and on, but this stay was too short to spend time with everyone I would have liked to. I love seeing so many familiar faces when I am there and can't wait to return!
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Date of stay: November 2021
Rooms
Location
Service
Room Tip: Ocean front rooms have amazing unobstructed views
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Marian V wrote a review Yesterday
1 contribution
The best service I had from Francisco Cruz, Ángel, Moises Perez and the best food prepared by the cooks, especially Cesar. the best also give excellent service, I stay was perfect. All the servers are very friendly and provide excellent service. I recommend this hotel 100% it is the best of the best.
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Date of stay: December 2021Trip type: Traveled with friends
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Iris R wrote a review Dec 5
7 contributions1 helpful vote
First of all I want to thank to all the staff of the hotel/resort, especially to Ernesto (The Chef) and Diego from the Mexican restaurant, Jose from the Seafood restaurant and Mitchell the waiter. They welcomed me and my friends every time with the smile and warm hospitality. All respect to them! I would also like to thank to all the waiters that are serving drinks outside by the pool/beach. They are quick and proffesional. Concierge service left me speechless as well. They will make sure you have everything you need, keep you safe and direct you to wherever you need to go with a proper guidance and friendly service. Even mobile massage service at the beach is unbelievably good. I had massage a couple of times from different people,and trust me, I don't remember when was the last time I had better massage. Secondly, the food is in each restaurant is outstanding. There are varieties of food in different restaurants,and wherever you end up eating, I promise you you will be delighted. There are so many entertaining things to do within the hotel, you won't even leave anywhere outside. However, if you are into partying, go to Bongo bar or Coco Bongo club. They are both only 5 min away with the car. Overall, I'll definitely come back again!
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Date of stay: December 2021Trip type: Traveled with friends
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KIM wrote a review Dec 5
1 contribution
We paid a lot of money for live aqua- we are still undecided if we felt it was justified.. We had to change our room on the fourth day as we found a live cockroach during the day in our closet. Also saw pest control with a hazmat suit on going in and out of rooms. Indicating there might be an infestation- this was on the fourth floor. When I went down to tell them of this- they did not even apologize, but did move us promptly. We had to check all of our belongings shake them off . Kind of off putting. 99% of the staff is very very friendly. But when you express a problem they completely flip a switch. Vale at the front desk was giving us dirty looks while saying some stuff to her co workers who also joined in the dirty looks as we waited for someone to come explain the laundry process- while rudely telling us to put our mask on. Very very unappreciated. The lady working at the pool was unfriendly not sure her name- I believe it’s rossy or Katya? short girl brunette hair she insisted all the beach cabanas were taken- until we literally had to walk her over and show her that it was not. No hello- good morning, apology or nothing. Bartenders by the beach are phenomenal- even made a drink named after me and if you modify a drink and order it at a later time they remember and that’s a very nice touch and very appreciated. I do not go by the pool so cannot comment on that Food tastes very good for the most part but it’s not accessible- there are no buffets for dinner time only a la carte with most restaurants leaving us underwhelmed as we just didn’t find much on each menu we wanted, menus are also all in Spanish- couldn’t understand what I was really ordering. They did a show by the pool and had a buffet there- it was probably the best food we had all week. The entertainment and night life is NON EXISTENT- please take that seriously if you are looking for a lively luxury resort!! We are a couple in our mid twenties- late twenties and are not party people by any means- but we do like to listen to music and have some drinks at night time. We were literally just sitting around every single night. The resort literally shuts down at 10. We did not realize truly how boring the resort is at night. No food available past 10 all bars close at 10 except one which closes at 11. No shared lobby to sit and have drinks- there are about 8 different seating places in all different areas so everyone is just bored walking around as everyone is too spread out. Normally there is a lobby bar with snacks and drinks people can go after main restaurants close. My boyfriend and I made a joke out of how all the guests would just walk around at night because there’s seriously nothing to do. Everyone just kept doing circles around the resort. Drinks are VERY WATERED DOWN. So much so It actually seems as if they pour half the bottle of liquor out upon opening and fill it with water. Honestly the staff tries very hard and are all very nice- a few mentions. Erik by the beach and pool was always checking on us- Guadalupe for the grill. Alejandro at hidden garden and all of the waiters at siete in the morning were fantastic. I wouldn’t recommend this resort to anyone under 60 and even the elderly people were looking for something to do! I don’t think I would return especially for the price paidbut we did have a very nice time.
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Date of stay: December 2021Trip type: Traveled as a couple
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PRICE RANGE
$308 - $634 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
live aqua cancun all inclusive hotel cancun, cancun aqua hotel, aqua hotel cancun, fiesta americana grand aqua
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
371
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Frequently Asked Questions about Live Aqua Beach Resort Cancun
Which popular attractions are close to Live Aqua Beach Resort Cancun?
Nearby attractions include Playa Marlín (0.3 miles), La Casa del Habano (0.2 miles), and La Isla Shopping Village (0.3 miles).
What are some of the property amenities at Live Aqua Beach Resort Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Live Aqua Beach Resort Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Live Aqua Beach Resort Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Live Aqua Beach Resort Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Live Aqua Beach Resort Cancun?
Conveniently located restaurants include La Buena Barra Cancun, MB Restaurant, and Doble B Bar Cancún.
Are there opportunities to exercise at Live Aqua Beach Resort Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Live Aqua Beach Resort Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Live Aqua Beach Resort Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Live Aqua Beach Resort Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Live Aqua Beach Resort Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (2.5 miles) and Scorpion’s Temple (0.3 miles).