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Live Aqua Beach Resort Cancun

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Boulevard Kukulcan, KM 12.5 Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (16558)
360
Panoramas (50)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Live Aqua Beach Resort Cancun
Updated 08/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 240 hotels in Cancun
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself.
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Room & Suite (1,702)1,702
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Car hire
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Additional bathroom
Minibar
Flatscreen TV
Bath / shower
Desk
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, Spanish

Location

Full view
91Great for walkers
Grade: 91 out of 100
43Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
12,689Reviews1,539Q+A100Room tips
Traveler rating
  • 9,998
  • 1,792
  • 591
  • 182
  • 128
Time of year
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Popular mentions
cohibaIII wrote a review Yesterday
Champlin, Minnesota40 contributions8 helpful votes
+1
This is our first trip to Cancun, and we're extremely happy we decided on Live Aqua. From the moment we got off the plane, we were quickly shown to our ride to Live Aqua resort, and arrived within 45 minutes of landing. We were brought to the Aqua club lounge to check-in to our room on tge 6th floor...room 6012. Everything went like clock work. We've only been here three days, and all of the staff has made us feel like family. Every day by the pool, the PR people have stopped by to make sure we're happy, and that we have all that we want...and to ask if they can do anything to make our stay more special. From Cesar at the pool, to Guillermo in the Aqua Club bar...everyone has been so sincere about wanting to make our stay a true "vacation experience". The highlight so far has been dinner at the MB restaurant. Our second time there our waiter Christian made sure we were treated to a special meal. Our four course dinner was paired with a specialty cocktail for each course, and we were honored to meet Chef William...who was fantastic, and prepared our feast along side Chef Cesar! The manager of MB, Claudia, also stopped by twice to thank us for dining with them, and to make sure our dinner was meeting our expectations...it exceeded them! A great meal, we plan to stop back again before our vacation ends next week. We hope to meet more of the staff here at Live Aqua, and look forward to the next several days at this beautiful resort.
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Date of stay: December 2020Trip type: Traveled as a couple
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PJ V wrote a review Yesterday
1 contribution1 helpful vote
Gerardo at Azur goes above and beyond great service! Thank you for helping make our lunch and dinner special! The hotel, even during COVID, is a pleasant place. Located across the street is a high-end shopping center. Otherwise, no need to leave the hotel grounds.
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Eddie M wrote a review Dec 3
1 contribution
First, let me say the staff and people we met at Live Aqua were incredible! People were observing protocols, until they weren’t . The hot tub got so packed that instead of regulating it, they closed it. I had called two nights prior and let them know that people we were talking to were very upset with the situation and they should remedy it, I didn’t mean shut it down , lol. Overcast and windy , nothing you can do about that but the main pools were frigid. To top it off, the pool bar is shut down for a private event . How do you shut down the only, and now warmest bar at a All -Inclusive? They can tell me I can’t have cans of beer or soda served from the downstairs bar, how come they can’t regulate the hot tub?
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Date of stay: December 2020Trip type: Traveled as a couple
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funsunbrews wrote a review Dec 3
Menlo Park, California146 contributions55 helpful votes
The best chefs you can find...Chef Cesar, Chef Wilian and Chef Benjamin. We are never disappointed and often delighted with amazing dishes... And special thanks to Chef Moises and Sophie for the special menu at mb...muy delicioso!!
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Alfredo Santamaría, Director General at Live Aqua Beach Resort Cancun
Responded yesterday
I would like to express my gratitude for the time you have taken to share this review. It is wonderful to know that your stay was enjoyable due to our restaurants, menus, and our services. Be sure to contact us when you come back, we would be more than happy to assist you with any pre-arrival arrangements. Warm Greetings, In laa´kech! Alfredo Santamaria General Manager
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Eliel Mirret wrote a review Dec 2
1 contribution1 helpful vote
Yesterday Wednesday we tasted a delicious paella, made by the cooks and chef of Hidden Garden, we were delighted with the taste and how friendly each of them were, they were very cheerful and attentive, I asked them for a photo and they never refused On the contrary, chef Jorge with all the attitude like the time we had dinner at Hidden Garden, the Airy girl super attentive and showing interest in what we needed, while the other boys were getting ready to distribute dishes in the pool, very good team cooking, we also had a talk with chef César, who came over to see how our vacation was going... Love Live Aqua. 💙
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Date of stay: December 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$308 - $634 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
live aqua cancun all inclusive hotel cancun, cancun aqua hotel, aqua hotel cancun, fiesta americana grand aqua
FORMERLY KNOWN AS
Live Aqua Cancun All Inclusive
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
371
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Frequently Asked Questions about Live Aqua Beach Resort Cancun
Which popular attractions are close to Live Aqua Beach Resort Cancun?
Nearby attractions include La Casa del Habano (0.2 miles), Playa Marlin (0.3 miles), and La Isla Shopping Village (0.3 miles).
What are some of the property amenities at Live Aqua Beach Resort Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Live Aqua Beach Resort Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Live Aqua Beach Resort Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Live Aqua Beach Resort Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Live Aqua Beach Resort Cancun?
Conveniently located restaurants include La Buena Barra Cancun, MB Restaurant, and Cambalache Steak House Cancun.
Are there opportunities to exercise at Live Aqua Beach Resort Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Live Aqua Beach Resort Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Live Aqua Beach Resort Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Live Aqua Beach Resort Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Live Aqua Beach Resort Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (2.5 miles) and Scorpion’s Temple (0.3 miles).