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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Wyndham Alltra Cancun
More questions?
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 268 in Cancun
Location
4.6
Cleanliness
4.5
Service
4.5
Value
4.2
In the center of Cancun’s epic Hotel Zone, Wyndham Alltra Cancun is a dreamy beachfront escape packed with unlimited fun and wonder all included for guests of all ages. Couples, families and friends will instantly be transported to tropical paradise thanks to glistening swimming pools, a private beachfront and exciting activities ranging from oceanfront yoga to live entertainment.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Fishing
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates and Exclusive Benefits
Location
Full view
85Good for walkers
Grade: 85 out of 100
39Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
Contact
Blvd. Kukulcan Km. 11.5 Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $8/day
12855Reviews1765Q+A100Room tips
Reviews
Traveler rating
- 7,704
- 3,031
- 1,049
- 542
- 532
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Most Recent
Staff was hospitable from the start to the end of our trip. The cleaning staff was amazing. Our room was great and comfortable. The restaurant that was really good for breakfast and lunch was ventanas. We lived the location because it’s walking distance from the bars and the coral negro flea market. When I travel to Cancun again, I will be staying at the Wyndham again.
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Date of stay: May 2022Trip type: Traveled
Room Tip: If you can leave on a Monday. Taxis are more affordable.
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Helpful
Gabriel gave me a wonderful massage. Very satisfied I definitely recommend. It’s very clean, smells great and he massaged my whole body and was very professional. I will be coming back next time. Great price for 80 massage
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Date of stay: May 2022Trip type: Traveled
Helpful
We had the best time and was treated so well by Miguel and our waiter!!! The food was great! They did a special dessert for our anniversary! Miguel had us a special table ready! This was the best we have been treated at dinner😀
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Date of stay: May 2022Trip type: Traveled
Helpful
This all inclusive resort is amazing. The food was always great and the hotel offered a variety of activities that made our stay amazing. For Cinco de mayo, they had Banda which made one of our nights extremely fun. The environment was amazing.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Silvestre Vazquez, Director General at Wyndham Alltra Cancun
Responded yesterday
Dear duarte711. We appreciate that you chose us as your vacation destination in Cancun and that you took a few minutes to let us know your comments. We are very happy to read that you really enjoyed the food and the activities that the entertainment team does to keep our guests happy. It was an honor to host you and we hope you will choose us again on your next vacation. Regards! Silvestre V. General manager.
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Great experience at the Asian restaurant and the romantic dinner on the beach. Luis was amazing on both days and made the experience even better. Iris at the restaurant reception was also so nice and welcoming! 10/10, highly recommend!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Silvestre Vazquez, Director General at Wyndham Alltra Cancun
Responded 2 days ago
Dear Ellen. We appreciate that you chose us as your vacation destination and that you took a few minutes to share your comments with us. We are glad to know that you enjoyed your vacation and you highly recommend us, especially for the attention you received from Iris and Luis. It was an honor to host you and we hope that you will choose us again in the future. Kind regards! Silvestre V. General manager.
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Luis was nothing short of amazing. He made us feel right at home and was able to tend to our needs. Even helped keep the little kids happy. He is truly one of the best people at the resort and made our stay simply amazing.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Silvestre Vazquez, Director General at Wyndham Alltra Cancun
Responded 2 days ago
Dear Rahim. We appreciate that you chose us as your vacation destination and that you took a few minutes to share your comments with us. We are glad to know that you enjoyed your vacation and highly recommend us. It was an honor to host you and we hope that you will choose us again in the future. Regards! Silvestre V. General manager.
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Resort itself is very nice with 5 different restaurants. Staff is very friendly and helpful. Great option for family or group of friends. I have heard other resorts are bigger but this one is not too bad in terms of size. Lot to do within the resort. They charge for coconut water 😞
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Silvestre Vazquez, Director General at Wyndham Alltra Cancun
Responded 2 days ago
Dear chiragteckchandani We appreciate that you chose us as your vacation destination and that you took a few minutes to share your comments with us. We are glad to know that you enjoyed your vacation and highly recommend us. It was an honor to host you and we hope that you will choose us again in the future. Kind regards! Silvestre V. General manager.
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Miguel Gonzalez, Chef Alfredo and our server Salomon were amazing (as I am sure the rest of the staff was great too). Salomon is customer service excellence. Great service and extremely attentive. Food was good!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Silvestre Vazquez, Director General at Wyndham Alltra Cancun
Responded 2 days ago
Dear Bianca We want to thank you for choosing us as your vacation destination and for spending a few minutes sharing your kind comments with us. We are happy and proud to read that you really enjoyed your stay with us, especially your dinner at At Sunset. The team definitely does a job worth recognizing. It has been an honor to have you with us and we hope you will come back again in the near future. Regards! Silvestre V. General manager.
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Relaxing and therapeutic. Listened to my needs and concentrated in those areas. Aromatherapy and hot towels were a very nice touch. My upper back and neck feel great after the treatment. Full body work including hands, feet, head and scalp.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Schedule ahead, staff are friendly and efficient
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Helpful
Response from Silvestre Vazquez, Director General at Wyndham Alltra Cancun
Responded 3 days ago
Dear Sightsee00162120068 We are very proud to have hosted you and above all to be able to read your comments about your visit to our spa. I will definitely share your review with the team to continue motivating and inspiring them to continue offering excellent service. For us it was a pleasure to host you and we hope you will give us the opportunity to be your vacation destination for a long time. Kind regards! Silvestre V. General manager.
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solomon has been the nicest person since arriving in Cancun. Attention to detail is top notch. Always made my friend (birthday) and our party feel special. Food at At Sunset was top notch. Props to the chef, to the staff, and to Solomon. Had we found him on the first night all five would have been where he is.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Silvestre Vazquez, Director General at Wyndham Alltra Cancun
Responded 3 days ago
Dear William. We want to thank you for giving us the opportunity to host you and for taking a few minutes to share your valuable comments with us. Thank you for mentioning the excellent service you received from the At Sunset team, they definitely go to great lengths to meet every request of our dear guests and their attention to detail is fantastic. It was a pleasure having you with us and we hope you will visit us again in the near future. Kind regards! Silvestre V. General manager.
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PRICE RANGE
$260 - $384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran caribe real cancun, caribe real resort spa, gran caribe cancun, gran caribe real resort & spa, cancun gran caribe real resort, gran caribe real hotel
FORMERLY KNOWN AS
Panama Jack Resorts Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
458
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Claim Your Listing Frequently Asked Questions about Wyndham Alltra Cancun
Which popular attractions are close to Wyndham Alltra Cancun?
Nearby attractions include Playa Caracol (0.2 miles), Forum Beach Cancun (0.2 miles), and Sweet (0.2 miles).
What are some of the property amenities at Wyndham Alltra Cancun?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Wyndham Alltra Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wyndham Alltra Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Wyndham Alltra Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Wyndham Alltra Cancun?
Conveniently located restaurants include Bubba Gump Shrimp Co., Limoncello, and Lorenzillo's.
Are there opportunities to exercise at Wyndham Alltra Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Wyndham Alltra Cancun have airport transportation?
Yes, Wyndham Alltra Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wyndham Alltra Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Wyndham Alltra Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Wyndham Alltra Cancun?
The staff speaks multiple languages, including English and Spanish.