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Panama Jack Resorts Cancun

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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Smack center in Cancun’s legendary Hotel Zone, all-inclusive and family-friendly Panama Jack Resorts Cancun is a picture-perfect escape packed with unlimited fun in the sun for guests of all ages. With sun-kissed swimming pools and fun daily doings ranging from beachfront yoga to culinary classes and live music, each carefree day promises new adventures and unexpected delights.
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Property amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Restaurant
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Bar/Lounge
Free Internet
Wheelchair access
Breakfast included
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Heated pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Ocean View
Family
HOTEL CLASS
Reviews (9,430)
Filter reviews
6,688 results
Traveler rating
3,279
1,912
713
413
371
Traveler type
Time of year
LanguageEnglish
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3,279
1,912
713
413
371
Show reviews that mention
All reviews sunset grill il pescatore caribe resort maria's restaurant gran caribe real big mac real resort lobby bar hour snack bar vip lounge ocean view entertainment staff pirate ship main pool kids pool tequila volleyball junior suite
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1 - 5 of 6,688 reviews
Reviewed yesterday

Albertro Alor (his last name was blurry on the card) was great at the restraunt. It's an italian option for dinner. The Mexican Dinner option not the best, it's authentic mexican options not american mexican food. The buffet isn't disappointing. The resort is a wonderful...More

Date of stay: December 2018
Thank Christopher C
Reviewed yesterday via mobile

We booked an ocean view room 6 months in advance and we were extremely happy when we arrived. The lobby is decorated in a retro travel motif. Very nice. The room was the best room we have ever had. Floors were all marble tile, it...More

Date of stay: December 2018
Thank Kuri23
Response from 498matiask, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear Kuri23 Thank you for staying with us, and for sharing your detailed feedback. We are grateful to read that it was a great stay overall and that you got to enjoy everything Panama Jack Resorts has to offer. Thank you for your appraisal of...More

Reviewed 2 days ago via mobile

This was our second visit to this resort, first time it was under the Real club banner. There were 9 of us this time on vacation. So I’ll start off the pluses first. The staff in general are very pleasant and accommodating. Upon our arrival...More

Date of stay: December 2018
Thank J9574DCalanb
Response from 498matiask, General Manager at Panama Jack Resorts CancunResponded yesterday

Dear Alan, We would like to thank you for choosing Panama Jack Resorts Cancun to spend your well-deserved vacation. We appreciate the time you took to write this review as it will surely help us to improve upon the service that we provide to our...More

Reviewed 2 days ago

GOOD -Charming decor, small property & grounds but they make the most of it -Very clean, ex - staff continually mopped common areas multiple times a day to remove sand guests tracked in. Rooms were also immaculate -Great service, staff is absolutely lovely in every...More

Date of stay: December 2018
Thank Thriftstorecashmere
Response from 498matiask, General Manager at Panama Jack Resorts CancunResponded 2 days ago

Dear Thriftstorecashmere, Allow me to thank you for taking the time to write your review. I deeply regret missing the opportunity to offer you the experience that you anticipated. We are truly sorry to learn we were unable to exceed your expectations in general. Allow...More

Reviewed 3 days ago via mobile

Rented a couple of rooms for 3 nights each. First, I cannot believe it took me almost an hour to be in front of the receptionist to start check in process. After that long and terrible wait, front desk people told me "sorry but your...More

Date of stay: December 2018
Thank L3026VToscarm
Response from 498matiask, General Manager at Panama Jack Resorts CancunResponded 2 days ago

Dear Oscar, Thank you for taking your time to write about your recent stay at Panama Jack Resorts Cancun. We are truly sorry that your experience was not as you expected it to be. We work hard in order to exceed our guests expectations in...More

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Questions & Answers
Ask a question
Barry C
December 7, 2018|
Answer
Response from 498matiask | Property representative |
Hi Barry, Although Mexican Pesos are an official currency, USD is widely accepted in Cancun. Best regards, Matias K., General Manager
0
Votes
Shakara A
December 4, 2018|
AnswerShow all 2 answers
Response from J9574DCalanb | Reviewed this property |
Every resort has an activity centre. I believe the only place where you will be riding ATVs is if you book an excursion (at the resort) off the resort.
0
Votes
Lorenzo-de-Canada
December 1, 2018|
AnswerShow all 2 answers
Response from J9574DCalanb | Reviewed this property |
It’s there local beer along with a light version
0
Votes
Room Tips
"Pay for VIP if you're on the 6th floor"
X7146WKchristopherc
yesterday
Read review
"Good family resort; Nice main pool; Good activities; Great views; Turtle hatching"
TL_Yanks23
2 weeks ago
Read review
"Swim-up infinity pool room was fun"
TADallas
2 weeks ago
Read review
"The junior family suite is too small for a family of 5. The stairs are dangerous for children under 2 years..."
jackiesX9386IU
3 weeks ago
Read review
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PRICE RANGE
$198 - $565 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran caribe real cancuncaribe real resort spagran caribe cancungran caribe real resort & spacancun gran caribe real resortgran caribe real hotel
FORMERLY KNOWN AS
Gran Caribe Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
470
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