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Gran Caribe Resort

Bookit.com$302*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Gran Caribe Resort
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8,006 Reviews from our TripAdvisor Community

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Showing 5,878: English reviews
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New Iberia, Louisiana
Reviewed yesterday NEWvia mobile

The resort is very beautiful. The food was good but started to all taste the same after a while. The staff was very nice and willing to assist with anything you needed. A few couples that were with us had issues with the air conditioning in the rooms. Our rooms coldest was about 75 degrees. My daughters room was in...

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Helpful?
Thank Tommy V
Reviewed 2 days ago NEWvia mobile

What an amazing 2 weeks at the gran caribe. With a large family group staying at the resort. The staff could not have been more fantastic. A special mention to; Drinks in the VIP room with Felipe was aweaome! He is a lovely guy and so was Ever by the pool. He was always on hand to help get another...

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1Thank Victor M
Miami, Florida
Reviewed 3 days ago NEWvia mobile

I will truly miss the ocean of Cancun. We had an incredible stay. The Staff was nice and friendly. Most was included in this hotel as well as the alcoholic beverages. Beautiful beach. Overall good restaurants.:)

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Helpful?
1Thank sandry1005
Matias K, General Manager at Gran Caribe Resort, responded to this review

Dear sandry1005, We are grateful that we had the opportunity to host you during your recent stay, and are thrilled to read that it was a pleasant vacation, where you got to enjoy the ocean, service and our all inclusive plan. It would be and honor to have you back, and make it a 5 star experience. Best regards, Matias...

Orange County, California
Reviewed 3 days ago NEW

We absolutely loved staying at the Gran Caribe Resort! Our room was spacious and comfortable, the restaurants were amazing, and the beach was clean! The Resort Staff were always friendly and helpful. Our Real Club Staff - Antonio,Jorge, and Romy were amazing! We received excellent service from Marcelo at Maria's Restaurant as well! The Gran Caribe is very close to...

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Helpful?
Thank Stephanie B
Reviewed 3 days ago NEWvia mobile

My recent trip to Cancun was a lazy, well pampered stay in this all inclusive resort. The staff was amazing in this resort,very friendly and accommodating with 5 restaurants to choose from.Food was great,entertainment good,easy places to walk to or take excursions from. My only negative would be the midday activity in the main pool,can escape to beach or the...

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Helpful?
Thank Infromsavannah
Matias K, General Manager at Gran Caribe Resort, responded to this review

Dear Infromsavannah, It was an honor to host you, and thank you for sharing your feedback with us. We are immensely happy to read that you liked the exceptional service provided by our staff. I am very sorry to read that we failed to fully exceed your expectations, and want to apologize for that. All of your observations and comments...

Chattanooga, Tennessee
Reviewed 4 days ago NEW

Without reservation I recommend this hotel to my family and friends. Close to the beach. Cant get much better than this. The staff at the hotel were exceptional. The food was awesome. Just a little beach of heaven on earth !!! If you go to eat go Italian and ask for Humberto. ps Thanks man for the AWESOME SERVICE !!!

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Helpful?
Thank Kahanasi1
Matias K, General Manager at Gran Caribe Resort, responded to this review

Dear Kahanasi1, It is a true pleasure to learn that we were able to exceed your expectations during your recent stay with us. Thank you for your kind words regarding the beach, food and the exceptional service provided to you by our staff, especially Humberto. We will be honored to welcome you back soon. Best regards, Matias K., General Manager

Providence, Rhode Island
Reviewed 5 days ago NEWvia mobile

My wife and I haven't taken a vacation together in several years, so she convinced me to join her for a week in Cancun with her brother and nephews. She had come to Cancun last year with them and they decided to come back to the Gran Caribe Resort because they enjoyed it so much last year. Being my first...

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Helpful?
Thank Jeff F
Matias K, General Manager at Gran Caribe Resort, responded to this review

Dear Jeff F, Thank you very much for your fantastic review about your stay at Gran Caribe Cancun, it has been a delight to host you. At Gran Caribe Cancun, it our No.1 priority to exceed your expectations, and it fills us with immense joy to learn that we managed to do it in your case. Thank you for letting...

Galway, Ireland
Reviewed 5 days ago NEW

Myself and my husband stayed in the Gran Cairbe Real Resort from the 3rd to the 17th of May 2017. It is hands down one of the best hotels we have stayed in. Our room was spotless and was freshly cleaned everyday by Jenny (whom cared for our every need) - we had a slight issue with some ants in...

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Helpful?
Thank Sandra O
Matias K, General Manager at Gran Caribe Resort, responded to this review

Dear Sandra O, We are very grateful for the chance we had of hosting you, and are thankful for this detailed comment. Our associates are our greatest asset, and I am delighted to read that they provided you with the exceptional service, and that it helped to make this a wonderful trip. Also, we are very grateful that you liked...

San Jose, California
Reviewed 6 days ago NEW

Myself and my girlfriend just came back from Cancun on May 19th. We stayed 5 nights at the Gran Caribe Resort. May 14th 2017 through May 17th 2017 Let me start of by saying. 'THE BEST VACATION WE EVER HAD, HANDS DOWN". The resort is smaller than some. But well equipped to make sure you have a great comfortable "safe"...

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Helpful?
2Thank jeffgarza65
Matias K, General Manager at Gran Caribe Resort, responded to this review

Dear jeffgarza65, Thank you for allowing us the privilege to host you. I am grateful to read that it was a great stay , and that you got to enjoy all that we have to offer, like exceptional customer service, great restaurants, comfortable accommodation and excellent spa service. We are much obliged for your recognition of all the hardworking staff...

Reviewed 6 days ago NEWvia mobile

I just returned from a week-long stay at the Gran Caribe Real with my husband, mother-in-law, and niece to celebrate my birthday. This was the second time we have stayed at the GCR (our first as Real Club members), and the resort was just as beautiful as the last time (Nov. 2015), and the service just as wonderful, if not...

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Helpful?
Thank Elisa M
Matias K, General Manager at Gran Caribe Resort, responded to this review

Dear Elisa M, It was a pleasure to host you, and its even bigger pleasure to know that your expectations were exceeded. We are very much obliged for the great comments, in which you are letting us know that you enjoyed your accommodation and the service provided by our attentive staff. We will be readily waiting for your return Best...

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $225 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#23 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Gran Caribe Resort staff and other travelers.
776 questions
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Australia
Dublin, Ireland
2 months ago
Preston, United Kingdom
3 months ago

See all questions (776)

Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean front”
Kahanasi1, 4 days ago | Read review
“look for a sea view and the 6th floor room”
SandraO889, 5 days ago | Read review
“Get the Beach Front rooms, you will not regret it”
jeffgarza65, 6 days ago | Read review
“Get a room at the end of the hall - very quiet!”
chrismeisel2017, 6 days ago | Read review
“Lagoon side is quietier”
CoachHolland, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$302* /night
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Prices are for 1 room, 2 adults
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