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Gran Caribe Resort

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Gran Caribe Resort
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7,614 Reviews from our TripAdvisor Community

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Showing 5,625: English reviews
Groton, South Dakota
Reviewed yesterday NEWvia mobile

We visited this resort for the 5th time and were not disappointed again! The location is great for Cancun and the beach is very well kept. This is a smaller resort which we like. The staff is great!! Our poolside waiter, Daniel, made sure we always had refreshments. The entertainment staff, Sabina, Sara, Jose, Daniel all made sure to keep...

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Thank nshilhanek
Winnipeg, Canada
Reviewed yesterday NEW

We were at the Gran Caribe for 2 weeks, end of Jan-beg of February. This was our third time at this hotel but have been to Cancun many many times. We love this hotel. I would first like to mention that Luis Segura, Front Desk Manager is a wonderful man. He is very kind, friendly, and very helpful.l The check-in...

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Thank jerryk226
Reviewed yesterday NEWvia mobile

Wonderful winter break from Northern Minnesota. Had a massage at Gran Caribe Resort and Spa. Would definitely recommend to anyone visiting. Georgina was fabulous! Deep tissue - honestly one of the best I've ever had & I get them regularly!

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Thank Diane D
Milwaukee, Wisconsin
Reviewed yesterday NEWvia mobile

This was our second stay with family in the Cancun area. This resort exceeded my expectations and was a great place to take kids. The service was much better at this resort then the other we had stayed at. We stayed in the Family suite. We had a king bed and bunk beds. Perfect for a family of 5. The...

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Thank collegemichelle
Balsam Lake, Wisconsin
Reviewed 2 days ago NEWvia mobile

Well, how do I even write every wonderful thing! We arrived at the Caribe and were greeted with open arms! All of the staff was wonderful!! The food was delicious, our room was the best we've ever had! Glass on 2 sides facing the ocean! What more could you ask for. I would like to thank some staff individually for...

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Thank Ryan P
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Ryan P, I thank you very much for your beautiful words. So glad that you enjoyed that spectacular view, ate delicious food and our team made you feel welcomed and very special. I will be happy to tell Daniel, Zamora, Juan, Sara, Sabina, Angelica and Diana about your beautiful review. Looking forward to welcome you again. Kind regards, Matias...

Vineland, New Jersey
Reviewed 3 days ago NEW

Let me start out saying I would have given this a 5 star if it weren't for the food and the rooms. Very happy with the staff very helpful and courteous. Rooms were dated could have used an update we only had a shower did not like the fact that the two beds were located on different levels. Very little...

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Thank lalablue426
Matias K, Director General at Gran Caribe Resort, responded to this review

Estimada lalablue426, I apreciatte your feedback on TripAdvisor. It is very good to know that you are so happy with our staff, services and amazing facilities. I totally understand you and would like to say that hopefully next time that you visit us, you will experience a difference in the rooms. I will be happy to share your feedback and...

Reviewed 3 days ago NEWvia mobile

My husband and I travel 2-3 times a year on vacations and I don't typically do any of the all-inclusive scheduled activities. I like to have a lot of freedom on vacation... On a whim I booked a biking excursion with a wonderful entertainment staff member named Sabina. I now want to do this every day. It was so fun...

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Thank Mary E
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Mary E, Thank you for taking the time to offer a short but very kind review! I am happy to know that you enjoyed the biking tour with Sabina so much; Cancun is beautiful and full of colors, it only requires a fun ride to truly see what we normally wouldn't pay attention to. I will share with Sabina...

Reviewed 3 days ago NEW

Awesome entertainment/Activities and Staff. It has great food and plenty of rest aunts . We liked it because it was great for everybody even if you were young or old. Great people and awesome service. The pool was great and the drinks were awesome.

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Thank Lane S
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Lane S, Thank you for review and choosing Gran Caribe to enjoy to time in Cancun. We appreciate your preference and are glad that you enjoyed our facilities, delicous food. Our resort as you have seen is a fantastic place that offers an options for all ages! We hope to welcome you again soon. Kind regards, Matias K. General...

Hillsborough, New Jersey
Reviewed 4 days ago NEW

We spent a wonderful 5 nights at the Gran Caribe. The Gran Caribe is a mature property but very well maintained, clean and an excellent value. The Italian and Mexican restaurants were superb (we dined at both twice). What we liked the best was the ocean front walk out suite which we upgraded to with the help of Gabriela, the...

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1Thank Jim V
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Jim V, Thank you very much for your kind words and preference. Although is never enought time when we are talking about vacation, I am sure that you were able to enjoy most of what we have to offer and I am glad that you truly liked our delicious restautants and terrific suite. Chief Concierge Gabriela and Diana are...

Laval, Canada
Reviewed 4 days ago NEW

Can't say enough about my experience at this hotel! Warm and friendly staff, delicious food, and beautiful clean room. Can't wait to go back, Had a split level room facing the pool and ocean, a spectacular view! Did the water aerobics with Sabina and had a blast, she was so much fun along with a great workout. The whole time...

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1Thank Carol O
Matias K, Director General at Gran Caribe Resort, responded to this review

ear Carol O, I appreciate your excellent recommendation. So glad that you enjoyed your experience in Gran Caribe Resort, the delicious food, amazing views and terrific service. I will be happy to share your warm wishes with Sabina and th rest of the team. We look forward to welcome again very soon. Kind regards, Matias K. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $207 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#22 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Gran Caribe Resort staff and other travelers.
666 questions
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Questions? Get answers from Gran Caribe Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean front rooms are a must in Cancun.”
 of 5 bubbles jerryk226, yesterday | Read review
“I think I would have perferred a walk up off the beach or a beach view.”
 of 5 bubbles lalablue426, 3 days ago | Read review
“The walk out ocean front room is well worth the additional cost”
 of 5 bubbles 251jimv, 4 days ago | Read review
“ocean and pool view”
 of 5 bubbles carolo867, 4 days ago | Read review
“We were staying on the 4th floor. Our room was Junior suite ocean front with direct sea view. These rooms are quiet and sunny - best choice.”
 of 5 bubbles X2334UHdianap, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question