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2/6/2018 2/7/2018
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    Gran Caribe Resort

    Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77509, Mexico
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    2/6/2018 2/7/2018
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     93 people are viewing this hotel
    $372
    $239
    SAVE $133
    $313
    $361
    Traveler (7309)
    Pool & Beach (1698)
    Room & Suite (1295)
    Overview
    • Excellent52%
    • Very good28%
    • Average10%
    • Poor5%
    • Terrible5%
    Travelers talk about
    “sunset grill” (554 reviews)
    “il pescatore” (162 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 6Feb 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (8,550)
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    1 - 5 of 6,186 reviews

    Reviewed yesterday

    We took our family to Cancun for Christmas this year and stayed at the Gran Caribe (Panama Jack) resort. We booked the two Presidential suites and some adjoining suites so the whole family could be together on the sixth floor. The conversion to the new...More

    Thank Lon B
    Reviewed 4 days ago

    This was our 4th time at the (Panama Jack) Gran Caribe and the experience gets better every time. We had a room facing the pool and ocean on the third floor and it was magnificent. Cleaning staff are excellent as are the the check-in and...More

    1  Thank Smokeycat19
    Response from Matias K, General Manager at Gran Caribe ResortResponded 3 days ago

    Dear Smokeycat19, We were honored to have you as our guest during your recent stay, and are thrilled that we managed to exceed your expectations overall. It is pleasing to learn that our staff went above and beyond to make sure this becomes a memorable...More

    Reviewed 4 days ago

    This was my 7th time at this hotel but my first time at the new "Panama Jack Gran Caribe". I really was pleased with the renovations. The place and the decor looked great and the new coffee bar just helps guests have easy access to...More

    Thank _nicolesevigny5
    Response from Matias K, General Manager at Gran Caribe ResortResponded 3 days ago

    Dear _nicolesevigny5, It was a great pleasure to welcome you again to your home away from home. On behalf of all the staff of Gran Caribe, I want to thank you for these wonderful comments of yours. We are proud to know that our new...More

    Reviewed 5 days ago

    We stayed at Panama Jack Gran Caribe January 7 - 14, 2018 and we had a wonderful time. Food was great, staff was wonderful and hotel was nice and clean. The entertainment was also great. I would definitely go back to this resort. Thanks for...More

    Thank cancunisgreat
    Response from Matias K, General Manager at Gran Caribe ResortResponded 4 days ago

    Dear canccunisgreat, First of all, thank you for taking the time to share your feedback on TripAdvisor. We are thrilled to hear you had a great stay, and that you enjoyed the great service provided by our friendly staff, together with quality of food and...More

    A TripAdvisor Member
    23
    Reviewed 5 days ago via mobile

    We stayed her for 8 days and moved rooms three times in the first few days. After a long international flight we had dinner by the pool and watched the entertainment then off to bed. We were awakened at 9:00 AM by the thumping of...More

    1  Thank A TripAdvisor Member
    Response from Matias K, General Manager at Gran Caribe ResortResponded 4 days ago

    Dear guest, Thank you for choosing us as your host, and for taking the time to review Gran Caribe Resort on Trip Advisor. We are glad that you consider us to be a great place overall, and we appreciate your kind words regarding all of...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $224 - $455 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Family Hotel in Cancun
    • #23 Business Hotel in Cancun
    • #27 Spa Hotel in Cancun
    • #28 Romantic Hotel in Cancun
    • #29 Top resorts Hotel in Cancun
    • #29 Luxury Hotel in Cancun
    • #31 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Expedia, Travelocity, Orbitz, getaroom.com, TripOnline SA and HotelQuickly so you can book your Gran Caribe Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Caribe Real Cancun ,
    • Caribe Real Resort Spa ,
    • Gran Caribe Cancun ,
    • Gran Caribe Real Resort & Spa ,
    • Cancun Gran Caribe Real Resort ,
    • Gran Caribe Real Hotel
    Add Photo Photos
    Traveler (7309)
    Pool & Beach (1698)
    Room & Suite (1295)
    Dining (586)
    Hotel & Grounds (4047)
    Family and Play Areas (146)
    Bathroom (61)
    Business Center & Event Rooms (41)
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    Ask a question
    Questions & Answers
    geoffbrewster
    January 18, 2018|
    Answer
    Response from Matias K | Property representative |
    Hi geoffbrewster, For dinner at our specialty restaurants, men are required to wear closed toe shoes, elegant bermuda or long pants, and shirt or a polo. Best regards, Matias K., General Manager
    0
    Votes
    geoffbrewster
    January 18, 2018|
    Answer
    Response from Matias K | Property representative |
    Hi geoffbrewster, I am sorry to inform you that we don't have dispensers in the rooms. We have small bottles of alcohol in your rooms at all times, and those already predetermined brands. Once you are in the resort, please... More
    0
    Votes
    PickleMom
    January 18, 2018|
    Answer
    Response from Matias K | Property representative |
    Hi PickleMom, Our beach does not have rocks in it. As for the waves, it all depends on the wind and other climate conditions, we get both calm sea and waves. Best regards, Matias K., General Manager
    0
    Votes
    Room Tips
    "The ocean views are outstanding so it is worth the effort to look at the site map and make sure you..."
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    "always book ocean view"
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    "Ocean View"
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    "We were on level 4 and faced the ocean"
    Read review
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