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GR Solaris Cancun

AMOMA$224*
View Deal
#33 of 182 Hotels in Cancun
Certificate of Excellence
05/09/2017 05/10/2017
1 room 2 adults 0 children
$275*
$224*
Great Deal
$231*
$233*
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GR Solaris Cancun
GR Solaris Cancun
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4,427 Reviews from our TripAdvisor Community

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Showing 3,689: English reviews
San Fernando, Trinidad
Reviewed November 3, 2013

Hotel was good, nice pools, nice rooms, good beach access. Walking distance to the bus stop. Food was ok, not great. We made the mistake of agreeing to a "breakfast", however later on we realised it was a 3hr sales presentation. When we tried to cancel, we were hounded to reschedule by the hotel concierge for the remainder of our...

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Helpful?
2Thank Sher_TT
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We apologize for the discomfort you experienced with our concierge services; we will inform our General Manager to improve this point. We are glad you liked the facilities. We hope we see you in the near future. Best regards, Hoteles Solaris de México

Reno, Nevada
Reviewed November 1, 2013 via mobile

Great visit. This was my third stay at a Solaris property and the first time to Cancun and the Solaris always delivers quality. The pool was large and clean, the Caribbean was steps away and the staff was warm and accommodating. The food was above average with the lunch being my favorite, every afternoon they were grilling meats and fishes....

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Helpful?
1Thank Drake B
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We appreciate very much for recommending GR Solaris Cancun. It is great to hear that you enjoyed our Marco Polo restaurant, and the lunch at Rosmarinus. Thank you for choosing us for your first visit to Cancun. We are looking forward to see you in the future. Warm regards, Hoteles Solaris de Mexico

Colnbrook, United Kingdom
Reviewed October 31, 2013

Visited in August for a family holiday. Pictures do not do the complex justice. Slightly dated but is being brought up to date. Has sister hotel down the road. This said staff were excellent, from reception to the towel man. Always had time for you. Meals all good in the 5 restaurants and lots of choice for all- pool areas...

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Helpful?
Thank Surinder R
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you so much for writing such a wonderful review of GR Solaris. It is very important our customer service, we try very hard to exceed our guest's expectations. Thank you for your comments on the nightly shows. We are looking forward to see you in the future. Best regards, Hoteles Solaris de México

Los Angeles, California
Reviewed October 29, 2013

This hotel is not your typical touristy hotel. Small but nice hotel. The beach is like your private beach. Going october is a low season where you don't have to wake up early for a beach chair. The service is wonderful!!! Eider at the bar very sweet! Although the reviews state the food is terrible, it was edible. If you...

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Helpful?
Thank BZRN21
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are happy to hear how much you enjoyed the food, the service, and the staff of GR Solaris. We value your opinion because we are always looking for ways we can improve the guest service. We hope you stay with us again during your next trip to Cancún. Hoteles Solaris de México

Montgomery, Illinois
Reviewed October 29, 2013

The GR Solaris is a very nice property. The pools, swim-up bar and beach front access are great! The room was clean and house keeping did a great job keeping it tidy everyday, however they could use a bit of an update. The food was very good and there was a lot of variety between the restaurants and the buffets....

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Helpful?
6Thank Katie D
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our most sincere apologies for all inconveniences you encountered during your stay with us. We will inform our General Manager about your feedbacks therefore we can improve our services, especially regarding our customer services. Kind regards, Hoteles Solaris de México

CT
Reviewed October 23, 2013

This was a great vacation and this hotel/resort met all of my expectations and then some. Great people, professional. Great food option - ALL DAY LONG and the entertainment in the evening was perfect after a long day of sunbathing and hanging out at the pool and beach. I was not really into the party scene in downtown, so I...

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Helpful?
3Thank PawsCt
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are so happy you had a great vacation at GR Solaris. It is great to hear you enjoyed the entertainment. We apologize for not changing American dollars, it is a new policy from our government; nevertheless we will inform our General Manager. Best regards, Hoteles Solaris de México

Philadelphia, Pennsylvania
Reviewed October 22, 2013

Just completed a three day stay last week for the second time in as many years and again the experience was great. The staff is very friendly and the facilities are superior. A variety of food to meet all tastes is abundant and available all day. The restaurant server (Gilberto) was outstanding and so was the rest of the staff....

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Helpful?
3Thank PhilliesPhantastic
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for recommending GR Solaris. We are so glad you enjoyed the facilities, the nightly shows like the Magic Show and the services of our staff such as Gilberto. It is great you enjoyed playing bingo. We are looking forward to see you in the near future. Best regards, Hoteles Solaris de México.

Trenton, Canada
Reviewed October 22, 2013

The staff at the GR Solaris are some of the nicest people you'll ever meet! They went above and beyond for us and made our vacation one of the best we ever had, and did so much to help celebrate my husband's 50th. Enjoyed all the restaurants, food and drinks. The service was outstanding! Looking forward to going back and...

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Helpful?
3Thank Carol M
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We are happy to hear how much you enjoyed your stay in our hotel. Thank you for pointing out how great the restaurants, food, drinks, and the nightly shows are. We appreciate for taking your time writing your review. We hope you come back soon. Warm regards, Hoteles Solaris de México

Chesterfield, Virginia
Reviewed October 19, 2013

Great place for vacation. The resort is small enough that you quickly know your way around and the staff recognizes you wherever you go. Can't say enough about the service...everyone goes out of their way to help in anyway possible. They are attentive to your needs without you even making them aware that you need something. Rooms are nice and...

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Helpful?
2Thank Cindy H
Solaris H, Social Media Manager at GR Solaris Cancun, responded to this review

Thank you for your fabulous review! We can see that you had a blast and enjoyed your Solaris experience. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We are looking forward...

Landover, Maryland
Reviewed October 18, 2013

This was our 25th anniversary and 3rd trip to Yucatan. The first time we stayed in Cancun, 2nd time Playa Del Carmen, and this time back to Cancun. This was our best experience by far. I have never been a huge fan of all-inclusive, but GR Solaris has helped to change my opinion...particularly for the great price during non-peak season....

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Helpful?
4Thank Gwilliams2013
Solaris H, Social Media Manager at GR Solaris Cancun, responded to this review

Wow, thank you so much for choosing GR Solaris to celebrate your 25th anniversary and to let us change your opinion about all inclusive resorts. For us it is a huge pleasure read such a wonderful review. We are glad you had a blast and it was your best experience by far. We appreciate your positive comments about the service,...

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05/09/2017 05/10/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $231 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotwire, Travelocity, Hotels.com, getaroom.com, HotelsforEveryone, Cancelon, Priceline, TripOnline SA and HotelQuickly so you can book your GR Solaris Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#27 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#30 Luxury Hotel in Cancun
#30 Business Hotel in Cancun
#31 On the Beach Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from GR Solaris Cancun staff and other travelers.
396 questions
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4 months ago

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Questions? Get answers from GR Solaris Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ocean view rooms!”
isabellad902, 3 days ago | Read review
“We upgraded to ocean view and really enjoyed it.”
kdhensley56, 4 days ago | Read review
“Ask for a double bed, non-smoking, and far away from the elevators. Ocean-view may cost you more.”
SunilR305, 4 days ago | Read review
“Don't book here.”
979crystalb, 5 days ago | Read review
“Always ask for Ocean view, that Ocean view is somenthing else,”
sk2flores, 5 days ago | Read review
5 of 5
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AMOMA
$224* /night
View Deal
Booking.com$231
Bookit.com$233
HotelsForEveryone$275
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
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