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GR Solaris Cancun

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#29 of 181 Hotels in Cancun
Certificate of Excellence
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GR Solaris Cancun
GR Solaris Cancun
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3,883 Reviews from our TripAdvisor Community

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Showing 3,286: English reviews
Dallas, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

Need to R&R - This is a great place to vacation and celebrate special occasions. The GR Solaris Hotel & Spa in Cancun is now our vacation spot. The service is great, friendly, professional , & to be welcomed the way we were on arrival made us feel very special. The hotel staff we met are friendly and even if... More 

Helpful?
Thank salvation75
Trumbull, Connecticut
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed here after upgrading from the Royal Solaris which was horrible in every way. Food here wasn't that great. I did like they had a adult pool away from all the noise. They do not offer free wifi and I had problems even when I paid connecting to the wife that they still charged me per day for when I... More 

Helpful?
Thank jencap620
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

First time in cancun great people good food. I would recommend family and friends to attend the presentation at Club Solaris with Paulina Macouset. Paulina was very kind, honest, and very informative. I am definitely coming back with my children very soon!

Helpful?
Thank richard d
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Let me start by saying that this was my fifth time going to THE GR SOLARIS. The first time i visited cancun 3 years ago i fell in love with this hotel.It's like having a home away from home. Every single time that i had come to this hotel the service is always great, no matter if you are a... More 

Helpful?
Thank J.C R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

It is only our first day but already an excellent experience food is delicious pool and the beach is nice we had an excellent presentation by Paulina Mac she is very professional and knowledgeable and smart and nice, she looks like Selena Gomez and I loved the Mexican food at the Resort and next time I want to go to... More 

Helpful?
1 Thank Ronald E
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Brought my parents here for our first vacation in Mexico and we ABSOLUTELY LOVED IT! Staff was excellent and always very helpful. Gabriella at the front desk was especially helpful when my wifi would not work properly as I was also doing work while on vacation. Room was spacious and had a great view of the lagoon. All the pools... More 

Helpful?
Thank Bessie S
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Bessie S: First of all, thank you so much for sharing your experience on TripAdvisor. We are glad to read that you had an overall nice experience at GR Solaris. On the other hand, we regret the inconveniences that you had with the Wifi service, we have already inform to the department involved about this. Once again thank you... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Excelente service, good facilities, the food they can improve it but is was ok, Edgar Flores was our concierge there, his English was perfect, very kind and nice with our family and he gave us info about all the Tours in Cancun area. Nice vacation.

Helpful?
Thank Douglas M
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Douglas M: We are happy to read that you enjoyed our facilities and the service offered by our valuable staff, also thank you for mentioning on TripAdvisor the great care of Edgar Flores. See you soon for another memorable experience at GR Solaris. Best regards from Cancun! Hoteles Solaris de México, ^P More 

Worcester
1 review
5 of 5 stars Reviewed 5 days ago NEW

Food service and every thing alse was exelant. People were frendly. Was not a big hotel but we had fun. Kids need more things to do because some time they get bord. Entertaimant for adults was good. Rooms were clean.

Review collected in partnership with this hotel

Helpful?
Thank pandushm
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Pandushm: Thank you for posting your comment on TripAdvisor, we are pleased to read that the service offered by our valuable staff was of your liking. Regarding your suggestion about more activities for kids, we have already informed it to Mini Club. We are looking forward to welcoming you in a near future and pamper you as you deserve.... More 

Stamford, Connecticut
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel was beautiful and staff very friendly and helpful. Restaurant on resort was terrific, but food at Buffett seemed to be the same each day. Would have liked to see more selections. Rooms were nice and we had a great view of pool and beach. Was a great time and would definitely go back again!!!!

Review collected in partnership with this hotel

Helpful?
Thank Cheryl V
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Cheryl V: Regarding the food, In order to provide new varied options in our restaurants, we are always working to change and renovate our selection of meals, to give our guests more alternatives to enjoy; also we enquire constantly our guest's desires and opinions to succeed a perfect menu in our buffets. In our restaurants every day we offer... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I traveled to Cancun for the first time with my boyfriend and stayed for 5 nights at the GR Solaris Cancun - All Inclusive hotel. Before we traveled, there was a warning about a hurricane approaching the same day we were scheduled to arrive and I unfortunately hadn't purchased any type of travel insurance. I called the hotel and asked... More 

Helpful?
4 Thank Natali A
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $186 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#23 Spa Hotel in Cancun
#27 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
#30 Business Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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