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GR Solaris Cancun

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Blvd. Kukulcan Km. 20.5 Lote. 59-2. 2a Etapa. Sección A. Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5418)
360
Panoramas (13)
Pool & Beach (1215)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from GR Solaris Cancun
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 279 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. Clmabing wall and cinema. Free Wi-Fi. The hotel will charge an additional fee of $25.35 MXN (Mexican pesos) per room, per night. This is a municipal tax due to environment sanitation.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Parking
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Lagoon View
Languages Spoken
Spanish

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
224Restaurantswithin 5 miles
66Attractionswithin 5 miles
6472Reviews650Q+A100Room tips
Traveler rating
  • 3,529
  • 1,732
  • 703
  • 279
  • 230
Time of year
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Popular mentions
Wendy C wrote a review Oct 24
1 contribution
We love coming to GR Solaris. The staff is amazing and making sure everything is taking care of. Fernando and David M go over and above for their guest! The entertainment staff including Jonah, Orfa, Ruben are wonderful and a large part of why we love this place. They always make afternoons by the pool unforgettable! And I can’t forget the evening shows with all the staff, so much fun. Also the waiters and waitress, cooks, cleaning staff like Henry, Luis, Leo, Lupitta and Obilia always do their best to make sure you are taking care of. We take a group of 10-14 with us and we always have the best time! Thank you GR Solaris for having the BEST employees!
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Date of stay: October 2021Trip type: Traveled with family
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Response from Hoteles Solaris de Mexico, Director General at GR Solaris Cancun
Responded 2 days ago
Dear Wendy C, We thank you very much for the time you took to write your review, for us your comments are very important, we are happy to know that we meet your expectations, we like to work with all our hearts to create unforgettable vacations. We hope you visit us once more in the near future. Kind regards. Hoteles Solaris de México.
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Erica O wrote a review Oct 18
2 contributions
The staff in this place works so hard to keep you happy. A special shout out to the servers Yovani Manzas and Mr. Naranjo, they stood out amongst the staff and always went the extra mile. The entertainment staff also did a very good job at keeping us entertained and included. They also had a different show and live music every night that was always entertaining. Felipe helped us find a couple of good excursions at the activity desk. Our maid service did a really good job of cleaning and room service was always fast and delicious. The beach area for the hotel was small and not very good for swimming, but that’s okay because the pool was awesome. My only small complaint was that the drinks were always way too sweet for me. I think this place was good value for what we paid for it.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Hoteles Solaris de Mexico, Director General at GR Solaris Cancun
Responded 1 week ago
Dear 735ericao, Thank you very much for your review, we are happy to know that you enjoyed your stay. It is an honor to know that we have a staff that made you feel welcome and pampered, we appreciate you taking the time to mention their names. We hope you come back soon. Best Regards. Hoteles Solaris de México.
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Raven S wrote a review Oct 15
3 contributions
Went to GR Solaris and was immediately greeted with warm welcome and smiles. Told our receptionist Isauno that is was my birthday and he upgraded our stay!! Beautiful hotels, beautiful city ! We will be back! Thanks Isauno!
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Date of stay: October 2021Trip type: Traveled with family
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Response from Hoteles Solaris de Mexico, Director General at GR Solaris Cancun
Responded 1 week ago
Dear ravens340, Thank you very much for your review, we are happy to know that you enjoyed your stay, it is great to know that we have a staff that made you feel welcome and pampered. We hope you come back soon. Sincerely. Hoteles Solaris de México
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Jason C wrote a review Oct 14
1 contribution
Love the kids club especially Renata. My kids are in love with her. Such a sweet girl and a huge help for us. Claudia and Isa are also the best. They made possible for us to relax in the pool while they entertain them. Love this!!!
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Date of stay: October 2021Trip type: Traveled with family
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Response from Hoteles Solaris de Mexico, Director General at GR Solaris Cancun
Responded 1 week ago
Dear BackPacker266417, We thank you very much for the time you took to write your review, for us your comments are very important, we are happy to know that we meet your expectations, we like to work with all our hearts to create unforgettable vacations. We hope you visit us once more in the near future. Kind regards. Hoteles Solaris de México.
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R Kirchoff wrote a review Oct 13
Maryland Heights, Missouri1 contribution
We've stayed at GR for the last 8 years. The difference this year has me thinking l might be looking for a different resort. Let me start with the good, they have remodeled the rooms I love the ceiling fan & big screen tv, but there are no drawers to put your clothes away (you can hang up something's & there is a very narrow shelf in the closet) The doors are definitely not a soft close & you need to put a towel at the bottom or it's like having a giant night light. Who thought a weighted bedspread was a good idea WRONG. Beds are super hard (not firm) Noise in the hallways is pretty much constant from about 10-3:00am (bring back security walking the halls). I love a buffet, but the first 3 nights we were there I lived on potatoes, mixed vegetables & butter bread (why did you stop the fresh pasta bar). Nothing on the small buffet looked appetizing. The breakfast buffet was the saving grace (thank you Obilia for making my delicious omelet) the service was excellent. Breakfast use to start at 6:30 now it's 8:15 (why?) I really miss the coffee bar that use to be 4-6pm. They had a martini cart one night that was interesting, would have loved to try some different drinks, but when I ask what nights it was available, It's suppose to be here everyday. (stayed 7 days seen it once) Last complaint (I promise) because the swim up bar didn't open till 11:00am people brought glass beer bottles & full size glass alcohol bottles in pool area. Not safe. The service again was excellent & I loved the entertainment staff. I have been in love with this place but this past vacation was a big disappointment.
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Date of stay: September 2021Trip type: Traveled as a couple
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Response from Hoteles Solaris de Mexico, Director General at GR Solaris Cancun
Responded 2 weeks ago
Dear Rammy61, First of all, we want to thank you for your loyalty and for choosing us each vacation. For us you are an ambassador for Solaris Hotels and your feedback is really important, each of your comments are an invaluable tool for improvement. The measures to avoid the contagion of cOVID have been uncomfortable, hopefully soon they can be less measures. I assure you that we have already passed your comments to general management to take immediate action. Please give us the opportunity to improve your perception on your next visit, we would love to pamper you once again. We send you warm greetings from the paradise of the Mexican Caribbean. Kind regards. Hoteles Solaris de México.
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PRICE RANGE
$149 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gr solaris cancun hotel cancun, solaris cancun, grand solaris cancun, gr solaris hotel cancun, gr solaris cancun & spa, gr solaris cancun mexico, grand royal solaris cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
306
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Frequently Asked Questions about GR Solaris Cancun
Which popular attractions are close to GR Solaris Cancun?
Nearby attractions include Puerto Maya Cancun (1.3 miles), HRoof (2.7 miles), and Party Rockers Cancun (1.8 miles).
What are some of the property amenities at GR Solaris Cancun?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at GR Solaris Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GR Solaris Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at GR Solaris Cancun?
Yes, free parking is available to guests.
What are some restaurants close to GR Solaris Cancun?
Conveniently located restaurants include Restaurante Cüa, Umami, and Restaurante Careyes.
Are there opportunities to exercise at GR Solaris Cancun?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does GR Solaris Cancun have an airport shuttle?
Yes, GR Solaris Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at GR Solaris Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does GR Solaris Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to GR Solaris Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (1.3 miles) and Scorpion’s Temple (4.1 miles).