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GR Solaris Cancun

#30 of 180 Hotels in Cancun
Certificate of Excellence
Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
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GR Solaris Cancun
GR Solaris Cancun
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3,800 Reviews from our TripAdvisor Community

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Showing 3,228: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

My son and I love this place. We've stayed there 5 times in the past two years. I have a 6 year old and he loves the Mini Club for kids. They basically entertain the children all day long with fun outdoor activities. The girls that run it, Karen, Any, Vera and Yessi are the best. I love sitting by... More 

Helpful?
Thank Bill L
Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

First time in Cancun.6/12-19/16 I was there with my mom, sister, daughter and her boyfriend. Service was and staff was amazing especially our host Omar who made sure we were always taken care of, even going out of his way to know we were doing fine. Marisela (Marky) was another good host who we enjoyed meeting, she was our tour... More 

Helpful?
Thank jsanpen
Eagle
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

From the moment you get there until you walk out the door every staff member goes the extra mile. Johan was the first contact we had and he was quick to spot us anytime we were in the main lobby and offer his assistance. Our son wanted to try scuba diving, he was a bit nervous so Max (Hugo Maximiliano... More 

Helpful?
Thank Judy G
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Judy G: We are happy to read that you had a wonderful experience at GR Solaris and have felt an exceptional service from all the staff. Also thank you for mentioning on TripAdvisor the friendly, easy going and helpful of our staff, you can be sure that Rosario will keep your room nice and clean every time and with... More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed at the GR Solaris in May 2016. Our plans were to stay for 6 days but we only lasted 1.5 days before leaving. The event staff at the pool was VERY UNPROFESSIONAL. The first issue occurred when one of the staff members started making inappropriate gyrating motions on the railing leading out of the pool prior to the... More 

Helpful?
7 Thank hhb324
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear hhb324: We are very sad to read the situation you have experienced during your stay at the resort; we assure you that is not the top notch service we have known for all our guests. Regarding what happened a few months ago, our entertainment team are highly praised in the different online platforms and in all our social media,... More 

Rochester, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

Our family was at GR Solaris for a week and each day the staff went above and beyond to make each day special. Irving is a tremendous asset to their staff, as he was very thoughtful and really catered to our teenagers (which can be hard to impress). Our daughter said she was looking forward to return... to see Irving!... More 

Helpful?
Thank Jenny86753099
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Jenny86753099: Thank you for taking the time of sharing the names of the staff that made of your recent vacation at our Resort a memorable experience. We are glad you liked the services from the staff, especially Irving; it is one of the highlights of the Solaris family: to offer an exceptional service to every single one of our... More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a great destination for those who enjoy excellent service at a fair price! I was truly impressed overall with the quality, friendly service and hospitality! all the staff from the GR Premier team were hands on in assisting me on every detail to make my vacation the best ever! Thank you Mariana V. Marco B. Cristell L. Luis... More 

Review collected in partnership with this hotel

Helpful?
Thank Tony J
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Mr. Tony J: Thank you for your overall acknowledgments on TripAdvisor and for pointing out how great and friendly our GR Premier team is, also we are happy that you fell in love with our facilities and services given by our staff. Thank you for choosing us among all the hotels in the area and we look forward to... More 

Kearny, New Jersey
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My girlfriend and I stayed at the hotel for 5 days 4 nights. As soon as we got there we noticed the hotel was very clean, well kept and staff was very friendly. It was our first time in Cancun and we didn't really know what to expect. As soon as we walked in the staff greeted us and told... More 

Helpful?
3 Thank villa_davidd
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Villa_david: Wow!!! We loved reading the way you describe your Solaris experience on TripAdvisor, a very detailed feedback, thank you so much for it. Your comment means a lot to us to know all our efforts were enjoyed by you and your girlfriend but most important of all to know you had your dream vacation, thank you for choosing... More 

Wallingford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic, up and beyond expectations. The hotel staff was unbelievably attentive to our groups needs. We had a few couples that came with us that were "Cruise Ship only" vacationers, by the end of their stay not only did they love the GR Solaris, they also said they saved considerable amounts of money.

Review collected in partnership with this hotel

Helpful?
5 Thank Stan1227
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Stan1227: We are happy to read that you and your friends had a fantastic vacation time at GR Solaris and especially that we have met your expectations, also thank you so much for your review on TripAdvisor and we hope to see you soon. Best regards! Hoteles Solaris de México! ^P More 

Mesa, Arizona, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Went on a family vacation with a total of 10 people (2babies). I would only recommend this place based on affordability for larger groups. The food is below average and the beverages are very watered down. I was there for 7 days and got tipsy once due to taking tequila shots. The staff were great and you can tell they... More 

Helpful?
1 Thank Maegan L
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Maegan L: We regret that the food and beverages were not of your liking, however we are happy to read that you enjoyed the service offer by our valuable staff. Regarding the mattress inconvenience please try to consider that it depends on the different preference each person has; however, we offer a pillow top to every guest who feels... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

GR stands for great resort! Before we arrived they asked if we were celebrating anything special. When my daughter told them it was my birthday, the staff went out of their way to make this an extra special vacation. The front desk upgraded our room and when we arrived at our room, they had decorated as a surprise! The food... More 

Helpful?
1 Thank Cindy H
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Cindy H: We are happy your overall experience was good and have felt an exceptional service from all the staff; it is one of the highlights of the Solaris family: to offer an exceptional service to every single one of our guests. Also it is an honor to read how our staff members did everything in their hands to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $199 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#23 Spa Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
#30 Business Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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