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NIZUC Resort and Spa

Travelers' Choice award winner
05/07/2017 05/08/2017
1 room 2 adults 0 children
$867*
$453*
Great Deal
$650*
$650*
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NIZUC Resort and Spa
NIZUC Resort and Spa
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2,028 Reviews from our TripAdvisor Community

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Showing 1,526: English reviews
Dobbs Ferry
Reviewed March 9, 2017

This was a dream vacation and best we ever had. Architecture, grounds, food, people...Amazing chefs in La Punta, Ramona and Ni restaurants. Every dish was an experience. Nizuc needs to improve butler's and room service a little, otherwise excellent, excellent, excellent.

Review collected in partnership with this hotel
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Helpful?
Thank radoslavo858
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, We are truly honored by your review! Thank you so much for taking the time to write about your experience with us. We are all glad to know that we were able to deliver a memorable stay. All your feedback is very valuable in order to keep reaching a superior experience for all of our guests. Looking forward...

New York
Reviewed March 9, 2017

The service is absolutely incredible. The food is perfection and the views are spectacular. I highly recommend this resort for business or pleasure. Although it is in Cancun it is unaffected by the Cancun most Americans know.

Review collected in partnership with this hotel
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1Thank jodii980
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Distinguished Guest, Thank you for taking the time to share your review on your recent stay at NIZUC Resort & Spa. Your lovely comments on our staff and services always inspire us. We look forward to welcome you in the next special occasion to surprise and delight you! Please receive our warmest regards, Jaime Jaramillo General Manager

Brisbane
Reviewed March 9, 2017 via mobile

A stunning high end Resort with all the creature comforts and service one could ask for. The architecture and interior design is modern,functional and aesthetically pleasing. There are numerous cuisine choices all delicious and the staff will cater to specific dietary requirements. Enjoy!

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Helpful?
Thank Jul-Rose
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay at NIZUC Resort & Spa. We feel honored that you chose NIZUC for your vacation and we highly appreciate your words in regards of our staff , food and facilities. Looking forward to welcome you on your next special experience, please receive our warmest regards....

Mt. Pleasant, SC
Reviewed March 9, 2017

Restrooms in Room: Beautiful but needs improvement: Lighting too dim Water Temp set to cold; I called and ask them to make it hotter, but it remained cold Counter space not large enough with elevated sinks Remove round ottoman - not necessary- a tripping hazard particularly at night when you get up to go to the restroom; I ended up...

Review collected in partnership with this hotel
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Helpful?
Thank Camer0n_W_13
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Distinguished Guest, Thank you for taking the time to share your review on your recent stay at NIZUC Resort & Spa. Your lovely comments on our staff and services always inspire us, we are so glad we were able to deliver a memorable stay for you. We highly appreciate your comments and highlights of the areas where we need to...

Reviewed March 8, 2017

Truly an outstanding place. Tucked away from the row of hotels on the strip, this place feels like you are a million miles away from everyone else. The service, restaurants and property are like few I've experienced before. Multiple places to lounge by the pools and various beach locations ensures you are not bored sitting in the same spot everyday....

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Helpful?
Thank Paul O
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your opinion on NIZUC Resort & Spa, your comments are very valuable for us. We are so happy to hear that you enjoyed our facilities, food and services provided; it is always our goal to make your stay a memorable one. Looking forward to arrange your next special occasion to...

Bellevue, Washington
Reviewed March 8, 2017

Spent 5 days at the resort - close to the airport yet walking or riding on golf carts through the resort you forget how close you are to the city/streets. It's relaxing, gorgeous and oceanfront. My husband and I both agreed we'd be back at some point! The spa is incredible - if you have the time do spend a...

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Helpful?
Thank sea_girl_traveler
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay at NIZUC Resort & Spa. Your comments always inspire us to reach a superior experience for our guests. We highly appreciate your words in regards of our staff and facilities; we feel honored that you chose NIZUC for your vacation. Looking forward to welcome you...

Minneapolis
Reviewed March 8, 2017

Nizuc is the best vacation I've ever taken. The amenities and facilities are top notch, but even more incredible were the staff and people. Memorable in every single way. Would go back in a heartbeat!

Review collected in partnership with this hotel
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Helpful?
Thank parrish_clay
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, We are truly honored by your review! Thank you so much for taking the time to write about your experience with us. We are all glad to know that we were able to deliver a memorable stay for you. Looking forward to welcome you again in the near future, please receive our warmest regards. Jaime Jaramillo, General Manager

Austin
Reviewed March 7, 2017

wonderful stay for a friends wedding!! From the moment we arrived everything was excellent! Close to the airport. Beach area was beautiful and we paddle board and snorkeled. Excellent service by all and very friendly and always ready to accommodate any need.

Review collected in partnership with this hotel
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Helpful?
Thank marybV4116DD
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you so much for taking the time to review your recent stay at NIZUC Resort & Spa. Your comments always inspire us to reach a superior experience for our guests. We highly appreciate your words in regards of our staff and facilities; we feel honored that you chose NIZUC for your vacation. Looking forward to welcome you...

Reviewed March 7, 2017 via mobile

Kevin Casanova was wonderful and made our stay great He is a great asset to this resort and we will return because of his graciousness. He showed us around and was always available to assist us with any questions we may have had .

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Helpful?
Thank Nelson A
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Distinguished Guest, Thank you for taking the time to share your review on your recent stay at NIZUC Resort & Spa. Your lovely comments on our staff and services always inspire us, we are so glad we were able to deliver a memorable stay for you. We will be sure to share your comments with our staff and specially with...

austin tx
Reviewed March 7, 2017

overall a fabulous facility. the staff and attention to detail both in design, furnishings and servcie were superb. the wait staff in restaurants and bars went above and beyond but sometimes there were lengthy delays for drinks/food (esp at the pool). we never left the grounds as everything we needed was right there. our room with plunge pool was over...

Review collected in partnership with this hotel
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Helpful?
Thank hornfanaustin
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, We are truly honored by your review! Thank you so much for taking the time to write about your experience with us. We are all glad to know that we were able to deliver a memorable stay for you. Looking forward to welcome you on your next special experience, please receive our warmest regards. Jaime Jaramillo, General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury. ... more   less 

Additional Information about NIZUC Resort and Spa

Address: Blvd Kukulcan Km 21, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $391 - $1,109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NIZUC Resort and Spa 5*
Number of rooms: 274
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Cancun
#2 Spa Hotel in Cancun
#2 On the Beach Hotel in Cancun
#2 Top resorts Hotel in Cancun
#2 Luxury Hotel in Cancun
#15 Family Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from NIZUC Resort and Spa staff and other travelers.
153 questions
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Questions? Get answers from NIZUC Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for an ocean view room, preferably with a private pool as well”
Maraboumjolk, 4 days ago | Read review
“Couples -- stay in the main hotel area or get a private villa with a pool.”
katzin2017, 6 days ago | Read review
“Ask which building the room is in on the property before booking”
rlbtx3, 1 week ago | Read review
“Ask for a room closer to the lobby”
luisaP6191PZ, 3 weeks ago | Read review
“Stay as close to the main buildings as possible”
nymw, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
AMOMA
$453* /night
View Deal
Booking.com$650
Bookit.com$650
Jetsetter$867
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*Disclaimer
Prices are for 1 room, 2 adults
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