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NIZUC Resort and Spa

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NIZUC Resort and Spa
NIZUC Resort and Spa
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1,501 Reviews from our TripAdvisor Community

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Showing 1,116: English reviews
Atlanta, Georgia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place has it all. Easy and close airport, Many great restaurants on the Resort, Awesome pool villas, Great gym, AWESOME trainer Ali, a coral ref you walk out of the resort to go snorkeling and the staff could not be any better. Everyone was extremely helpful and nice! I really could not believe how great they were, so much... More 

Review collected in partnership with this hotel

Helpful?
Thank lance j
London
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We travelled to Cancun with our children this August and had a absolutely wonderful time. We had booked an ocean view suite for us and a connecting ocean view double for the kids which was perfect. The rooms were very modern and large - huge bathrooms with dressing areas etc. The hotel decor was spectacular (if you like contemporary you... More 

Helpful?
Thank Tararules
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at NIZUC Resort and Spa. Our efforts are focused on making every stay a memorable one. It is wonderful to know that you enjoyed many aspects of your stay, from the Kids Club to our beautiful grounds. Positive comments like yours regarding our property and our staff, encourages... More 

Kuwait City, Kuwait
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

One of the best resorts i have been too. The staff was always there to help you. They had more than 3 restaurants with different cuisine. also they where close to the airport. There concierge was helpful he provided us with the best deals.

Helpful?
Thank ninety6
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at NIZUC Resort and Spa. Our efforts are focused on making every stay a memorable one. Positive comments like yours regarding our property and our staff, encourages us to keep improving every day. We are glad to hear that you enjoyed all of our Restaurants. We will be... More 

Arlington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was a great experience. The comfort, the staff, the food, the views, everything was great! And super close to the airport! I want to go back right now! The kids club is super fun and the staff at the kids club are really wonderful smart girls!

Review collected in partnership with this hotel

Helpful?
1 Thank Maria M
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Maria, Thank you for sharing your comments on NIZUC Resort & Spa.Our efforts are focused on making every stay a memorable one. It is wonderful to know that you enjoyed many aspects of your stay, from the Kids Club to our beautiful grounds. Looking forward to host you again in a near future. Please receive our best regards. Jaime... More 

New York City, New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been to Nizuc twice - it is, hands down, the best hotel in Cancun. The service is superb; there is always someone to call a golf cart or make a dinner reservation or grab a towel or answer your questions while mixing you a drink. You will literally never wait around and most of the time they'll refer to... More 

Helpful?
Thank onceuponalauren
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, On behalf of NIZUC Resort & Spa, I would like to thank you for the opportunity you have given to us by staying in our Resort. We are truly honored by your review! Thank you so much for taking the time to write such a detailed review on your stay with us. Your words make us feel very... More 

Appomattox, Virginia, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

By far the most amazing resort I have ever been too! Every inch of the property is flawless. The staff is amazing and incredibly friendly. The food was incredible! We were here in the off season and they treated us like royalty. Always tracking us down somehow to invite us to wine tastings or to bring us drinks and food.... More 

Helpful?
Thank Tom W
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Tom, Thank you for taking the time to share your experience at NIZUC Resort and Spa. Our efforts are focused on making every stay a memorable one. Positive comments like yours regarding our property and our staff, encourages us to keep improving every day. We are glad to hear that you enjoyed all of our Services. We will be... More 

Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel by far one of favorite hotels, if not my favorite. The property is simply out of a movie. The grand entrance, outside architecture, the door to our room and the white sands made our stay unforgettable. We planned on going site seeing, but there is more than enough to do at the resort. You can paddle board, snorkel,... More 

Helpful?
Thank MBH1127
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Guest, On behalf of NIZUC Resort & Spa, I would like to thank you for the opportunity you have given to us by staying in our Resort. Positive comments like yours regarding our property and our staff, encourages us to keep improving every day. It is wonderful to know that you enjoyed many aspects of your stay, from our... More 

Valley Stream
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the time you arrive you are pampered. The service is excellent all over the resort. Staff is wonderful.They have golf cars driving on and off, you don't have to wait long for another to show up and take you where you like to go. I know many guests may want to visit and dine in Cancun, but do enjoy... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Mirella B
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Mirella, We are extremely glad to read you enjoyed your stay at NIZUC Resort & Spa, It is really a pleasure to read your comments on our property and service; they encourage us to keep improving every day. Looking forward to host you again in a near future. Best regards, Jaime Jaramillo General Manager More 

Miami
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel, everything was excellent from the food, service and property, they had worked in every detail, this is a vacation that we are looking foward to go back. Magali had helped us on planning our vacation, she was very helpful and friendly. Thank you very much

Review collected in partnership with this hotel

Helpful?
Thank 844fabiant
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Distinguished Guest, Thank you for taking the time to share your experience at NIZUC Resort & Spa. Our efforts are focused in making every stay a very special one. We appreciate your comments on our property; they encourage us to keep improving every day. We will let know magali about your kind words. Hope to have you among our distinguished... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Tops every expectation. I came here for my honeymoon and the hotel is to die for! The service is too notch and the staff is extremely friendly! I will define to be coming back here. The food is amazing also!

Helpful?
Thank Josh M
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Honorable guest, Thank you for sharing your comments on NIZUC Resort & Spa. It is wonderful to know that you enjoyed many aspects of your stay, from our Restaurants to our beautiful grounds. Looking forward to host you again in a near future. Please receive our best regards. Jaime Jaramillo General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury. ... more   less 

Additional Information about NIZUC Resort and Spa

Address: Blvd Kukulcan Km 21, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $412 - $866 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NIZUC Resort and Spa 5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Booking.com, Travelocity, Hotwire, Cheap Tickets, Odigeo, Hotels.com and Jetsetter so you can book your NIZUC Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Cancun
#2 Top resorts Hotel in Cancun
#2 Spa Hotel in Cancun
#2 On the Beach Hotel in Cancun
#2 Luxury Hotel in Cancun
#15 Family Hotel in Cancun
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