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NIZUC Resort and Spa

Blvd Kukulcan Mz 59 Lote 1-03 Km 21.26, Cancun 77500 Mexico
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Traveler (3048)
360
Panoramas (25)
Room & Suite (648)
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About

#49 of 282 hotels in Cancun
Location
4.7
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Aerobics
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Flatscreen TV
Bathrobes
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Refrigerator
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
Spanish
3881Reviews256Q+A100Room tips
Traveler rating
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Most Recent
Felix_HighRoller wrote a review Sep 22
Zurich, Switzerland184 contributions94 helpful votes
+1
This was our 3rd stay here, this time for 8 days, and again had a pleasant stay. It is the staff that makes it so good: great butler team with Andrea, Jonathan, Alejandro and Miguel, the pool guys with Pedro, Pepe and really everyone! Special thanks to Cesar from the restaurants, always here to help. Only issue was the big wedding group end of April that acted like they would own the place, but among this very good Will check in again on Nov 7th! Amigos unidos!
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Date of stay: April 2023Trip type: Traveled as a couple
Room Tip: Main building: if your neighbor closes the door, you will wake up, very loud sound
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded 4 days ago
Dear Feliz_HighRoller, Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are delighted to know that your stay in our paradisel. We hope to welcome you again on November in our paradise, your home away from home. Kind regards, The Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy G wrote a review Sep 8
4 contributions
Everything about the property is perfection! From the grounds to the rooms to the staff and the food! Our butler Jonathan was fabulous and there to help with extra touches such as making sure we had dinner reservations to answering any questions. We had a delicious wine dinner at Terra Nostra (on property). Chef Alvaro’s menu was thoughtfully selected to pair with the Santo Tomas wines. He also was happy to accommodate food preferences too. Our waiter Daniel and the restaurant manager provided excellent service to make the dinner an experience to remember! We also took a pizza making class with Chef Alvaro. We learned some handy tips which we can’t wait to try out! And the pizza was delicious. All in all it was a fantastic vacation. You won’t regret staying at the Nizuc!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded 2 weeks ago
Dear Curiosity322831, Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you. We will kindly share your comments with Jonathan and to our Chef Alvaro. We look forward to welcome you to our paradise soon. Kind Regards Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanya B wrote a review Sep 4
Houston, Texas9 contributions
Spent 5 days on our 2nd Annual Empty Nesters Trip at Nizuc Resort and Spa. We were so pleasantly impressed by the level of exceptional service throughout the resort from check in to food options. But one person made our day uniquely special and we want to take the time to compliment Andrea Jimenez our buildings butler. She made each day so special with her heightened level of care and check ins no matter where we were within the property. Thank you so much Andrea you were sincerely a pleasure to meet and we would highly recommend the resort and you to our friends. See you again soon The Browns
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded 3 weeks ago
Dear 380tanyab, Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you. We look forward to welcome you to our paradise soon. Kind Regards Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JrkIL wrote a review Sep 3
Elmhurst3 contributions
A wonderful experience at a 5 star resort. Nizuc is about the most peaceful place on earth. The staff is extremely attentive, helpful and super friendly. The restaurants on site are great with a ton of variety, you definitely don’t need to leave the resort! We have been here many times and it is one of our favorite destinations for travel.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded 3 weeks ago
Dear JrkIL, Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you and you enjoyed our restaurants. We look forward to welcome you to our paradise soon. Kind Regards Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael Ommy wrote a review Sep 3
Borinken2 contributions1 helpful vote
+1
This place and its staff were amazing! 👏🏽 Everything from the breakfast to the bomb fire barbecue dinner on the beach was done with the type of love and special care you only get at home. My only request (for bugs and people who get easily hot like me) is an overhead fan attached to the overhead lights at the bomb fire dinner. 🙂🙃
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The taxi is $50 American dollars (under $900 pesos) from the airport to Nizuc Resort. Make sure...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded 3 weeks ago
Dear Black-N-Brown Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you. We will kindly review your comments with the responsable department. We look forward to welcome you to our paradise soon. Kind Regards Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeff K wrote a review Aug 2023
Austin, Texas10 contributions7 helpful votes
I got more than an impression that this place servals its guests in a way that is intrusive. It appears that they are listening in every location and perhaps even have cameras. Beautiful place but I would never go back.
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Date of stay: September 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: At the time we were there, there was some kind of seaweed that invaded the entire area and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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NancyG wrote a review Aug 2023
Dallas, Texas1 contribution1 helpful vote
The resort was perfection and the staff are so nice and helpful in every way! The food wad delicious and waiters go out of their way to provide a unique experience. We went for my moms birthday and she was treated extra special. We are definitely repeat customers from now on!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: The pool water got warm throughout the day.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded Aug 21, 2023
Dear Nancygalvanz, Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you. We look forward to welcome you to our paradise soon. Kind Regards Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KReinika wrote a review Aug 2023
Orange County, California11 contributions
Most amazing resort I have ever stayed at!! You are greeted by the most kindness staff! They are all there to make sure you are taken care of. The resort is very large. You are surrounded by large tropical plants and trees that give you a sense of privacy and beauty. Get out your camera…every spot is an Instagram Photo! The resort has electric carts with drivers that will take you to wherever you need to go around the resort. You can walk if you want…but, the humidity was too much for us to walk. The rooms are amazing! They have high ceilings and large windows that overlook the ocean. Each building comes with its own Butler to make sure your stay is comfortable. If you need anything for your room or if you want to make reservations at the spa or a restaurant…the Butler will be there to assist. We loved the Pool! The staff is always checking in to make sure you have everything you need. Our drinks were never empty. I recommend the LA PUNTA GRILL & LOUNGE for either lunch or dinner. The atmosphere and views of the pool and ocean are amazing! SERVICE SERVICE SERVICE!! Can’t say enough about the wonderful Staff!! Can’t wait to go back!! Thank you all so much!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Bring bug spray…mosquitoes at night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded Aug 21, 2023
Dear KReinka, Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home. Kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nichol C wrote a review Aug 2023
1 contribution
+1
Everything about this resort is spectacular. The service is absolutely outstanding - they are genuine, light hearted, take pride in their job and always put a smile on our face. We were thrilled to have Miguel, Hector and Jonathan in our presence and attending to us. The views are beautiful and astonishing it’s like living in a painting day in and day out. There are no complaints about this place in the slightest. Would recommend this to be your goto resort.
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded Aug 11, 2023
Dear NICHOLC86, Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are glad to know you have enjoyed your stay and that we have been able to create unforgettable moments for you. We look forward to welcome you to our paradise soon. Kind Regards Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manny R wrote a review Aug 2023
2 contributions
Love the location close to airport, excellent customer service, family friendly very chill no crazy people. Very close to all the family restaurants , close to aqua world water activities. Very safe location
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Date of stay: August 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from NIZUC Resort and Spa, Other at NIZUC Resort and Spa
Responded Aug 11, 2023
Dear Dannyr585, Greetings from NIZUC Resort & Spa! We hope this message finds you well. We want to thank you in advance for taking the time to share your experience with us. We are delighted to know that your stay in our paradise was exceptional. We hope to welcome you again soon in our paradise, your home away from home. Kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$476 - $810 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
274
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NIZUC RESORT AND SPA - Updated 2023 Prices & Reviews (Cancun, Mexico)

Frequently Asked Questions about NIZUC Resort and Spa
Which popular attractions are close to NIZUC Resort and Spa?
Nearby attractions include Puerto Maya Cancun (3.0 miles), Ventura Park (1.9 miles), and H Roof (4.4 miles).
What are some of the property amenities at NIZUC Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at NIZUC Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NIZUC Resort and Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at NIZUC Resort and Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to NIZUC Resort and Spa?
Conveniently located restaurants include Restaurante Careyes, Nicoletta | Modern Italian Kitchen Cancún, and Carajillo Cancún.
Are there opportunities to exercise at NIZUC Resort and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does NIZUC Resort and Spa have airport transportation?
Yes, NIZUC Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NIZUC Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NIZUC Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NIZUC Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.