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Hotel Riu Palace Las Americas

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#19 of 181 Hotels in Cancun
Certificate of Excellence
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5,853 Reviews from our TripAdvisor Community

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Showing 4,721: English reviews
A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW via mobile

Good accommodations. Rooms do smell a bit. A. C. WAS GOOD. wifi was good. Great towels,Beautiful pool. Great beach. Food was delicious. This place beats sandals by far. Teenagers loved it as well. Sushi, steak , Mexican ,Italian, and huge buffet breakfast lunch and dinner. Very polite staff...not much English speaking but a great stay.

Helpful?
Thank A TripAdvisor Member
La Porte, Texas
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

A group of 4 with two rooms for a 4 night stay during a slow mid August period. Arrival was fairly expedient with us getting into rooms fairly quickly. The resort is clean with some very opulent décor. The food options were above expectations for the most part. Only food problem related to the advertised "continental breakfast" available for early... More 

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Thank LaPorteWillie
bathgate west lothian
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is out of this world it's so beautiful and everything there pool and restaurants everything is fantastic we couldn't have asked for more it's not far from shops etc truly beautiful large comfy beds lovely restaurants beautiful beach we would go back in a second it's stunning

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1 Thank virgo1009
Brantford, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When we arrived it was raining in Cancun so we are stuck in the lobby until 3pm. Check in: Its okay, it would be better if we can check in a little earlier than 3 pm. The guy at the lobby offered us a room at riu peninsula but we refused since we dont know what the hotel is like.... More 

Helpful?
Thank Vanessa N
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Where do i begin? I have stayed at this hotel twice already. Over the past two years all i can is "WOW." For an all exclusive hotel the food is amazing, and the hotel is spotless! The people on the entertainment staff, especially Juan and Rose, are amazing. They really take their jobs seriously and are 100% genuine in doing... More 

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2 Thank DaniellaBellaa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The Riu Palace Las America's is by far the most beautiful place my husband and I have stayed. The service and acomidations are second to none. Carlos who worked in The Deco bar was by far our favorite bar tender, so polite and accommodating he is an absolute asset to the Riu. Our room was clean and comfortable, with a... More 

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2 Thank Sarah B
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel - Fabulous facilities Staff we're wonderful - always had a friendly word. Food was consistently good in all restaurants - no problem getting a table in each White sand beach with clear blue sea - would like some shade there though. Two pools - ideal, one lively - one quieter Rooms were large & well equipped Hotel is... More 

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2 Thank Teresa N
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here September 2014 for 10 nights. This was our second stay at a Riu Palace hotel having previously stayed in the Riu Palace in Cabo. We absolutely loved it here. The staff were so friendly and helpful and we did not hear the word "no" our entire trip. Our room, the hotel and the grounds... More 

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2 Thank Avdav
Laredo, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Service was excellent from the check in to check out. Everyone were so nice at the front desk, restaurant, I ask for an upgrade in my room and they gave it to me for free! The steak house restaurant was the best dinner I have, waitress always very attentive and with a great attitude. Spa - I got a 50mins... More 

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1 Thank Karlag14
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel, the food was delicious and plentiful and so were the cocktails. We went to the buffet most of the time because we couldn't get into the other restaurants, you need to make dinner reservations the day you arrive. The Japanese restaurant was good but they were very slow. We loved the pool bar! The only negative was that... More 

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Thank Rhonda F
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???S resort area * On the beachfront * Complimentary sun loungers on the hotel???S private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $259 - $794 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#14 Romantic Hotel in Cancun
#17 Spa Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#20 Family Hotel in Cancun
#28 Business Hotel in Cancun
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