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Hotel Riu Palace Las Americas

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#16 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Riu Palace Las Americas
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6,241 Reviews from our TripAdvisor Community

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Showing 4,992: English reviews
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Sioux Falls, South Dakota
Reviewed yesterday NEWvia mobile

Just returned from a 6 night at the Riu Palace. Everything was excellent. Staff was friendly and the atmosphere fun. Food Wes fantastic. We visited the Riu club next door one afternoon and we had a great time there also. I would say the the Riu Palace would tend to be a touch bit older crowd.

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3Thank trailfam
Reviewed 2 days ago NEWvia mobile

So disappointed... so much money and this resort is the worst. The motel smells of mold and is very outdated. It says ADULTS ONLY, but be prepared to deal with alot of teeny boopers on spring break. Everyone is crowded and on top of each other on the beach. Went to an adult all inclusive in the Dominican last year...

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1Thank Bonnie T
Saco, Maine
Reviewed 3 days ago NEW

As someone who works in the hospitality industry, the Riu Palace Las Americas in Cancun was without doubt the most incredible place I have ever stayed, while on vacation. The hotel itself was like a palace, beautiful interior as well as exterior. Speechless at the view of the pool with the turquoise ocean behind it. There were numerous restaurants on...

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3Thank ape702017
Reviewed 3 days ago NEWvia mobile

Only been here 3 days and so far so good! Luis at the front desk got our room taken care of, I had request corner room 3 months then 1 week before visit but got booked in regular jr. Suite with ocean view. While he could not get me in the corner room.that day, he was able to reserve it...

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3Thank craig p
Ham Lake, Minnesota
Reviewed 3 days ago NEW

The hotel is beautiful the staff are all accommodating and very friendly. For our very fist time doing an all inclusive We were pleased to a point. They are an open air night club and if you want an ocean view you have to put up with the noisy from the night club until about midnight. The room was very...

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Thank 734mula
Aurora, Illinois
Reviewed 3 days ago NEW

My wife and I take a one week trip every year to an all inclusive. We have been to Mexico, Jamaica, Dominican, etc. We are from Chicago and like to take the trip annually in March. This resort is one of the best we have been to. It is incredibly well managed. The resort is extremely clean and maintained. The...

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4Thank klindbloom
Saint Louis, Missouri
Reviewed 5 days ago NEW

This is the seventh different Riu i have stayed at and have never been disappointed. I was stung by a hornet while i was there and had a allergic reaction and asked the Concierge to call a doctor. One was at my room in 15 minutes and gave me a shot and a follow up visit. Very professional and very...

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5Thank indymark2017
Wisconsin
Reviewed 6 days ago NEW

This year we split our time between two locations, five nights each and had a wonderful time visiting the Riu Palace Mexico in Playa del Carmen and the Riu Palace Las Americas in Cancun. Our transfers from CUN airport to Playa del Carmen to Cancun and back to the airport, three separate legs, went without flaw. All drivers were waiting...

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6Thank willieo2m
West Covina, California
Reviewed 1 week ago via mobile

The check in process was smooth and we were upgraded for free to a ocean view room. We were also greeted with glasses of champagne which was awesome. The hotel is huge with a variety of restaurants which was also a plus! The staff was awesome and attentive. It was about a 5 minute walk to downtown Cancun which was...

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7Thank Kathy A
Conway Springs, Kansas, United States
Reviewed 1 week ago

We spent 5 nights with friends at the Riu and would love to return again someday. Felix was great at getting us checked in quickly when we first arrived. The hotel lobby was so beautiful and clean. We checked out the Black and White Restaurant our first night. We happened to have a member of our group celebrating a birthday...

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4Thank Rebbecca Z
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???S resort area * On the beachfront * Complimentary sun loungers on the hotel???S private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $287 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#14 Romantic Hotel in Cancun
#15 Spa Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 Luxury Hotel in Cancun
#16 On the Beach Hotel in Cancun
#20 Family Hotel in Cancun
#28 Business Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Las Americas staff and other travelers.
479 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you find out where your room is in location to the open air lounge”
 of 5 bubbles 734mula, 3 days ago | Read review
“Higher floors have better views. Although musty, very nice architectural style.”
 of 5 bubbles willieo2m, 6 days ago | Read review
“Pay for the upgrade - we did not and it was an OK side view of ocean you had to lean over to see.”
 of 5 bubbles 355kimberlyf, 1 week ago | Read review
“ask for a room on a floor without "smoking" rooms.”
 of 5 bubbles artemn700, 1 week ago | Read review
“1st & 3rd floor balcony railings have obstructed views while seated. Try to avoid those floors.”
 of 5 bubbles thomasjW7035PH, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question