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Hotel Riu Palace Las Americas

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Boulevard Kukulcan, Km 8.5, Manzana 50 Lote 4, Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3840)
Dining (369)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Las Americas
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 235 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
The Adults Only & 24 H All Inclusive Hotel Riu Palace Las Americas opens all year round and is located right on the beautiful beach of Cancún, in the Corazone area which is the modern hotel zone with American-style shopping centers, restaurants, nightclubs. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (20 km) and Cancun (10 km) and invites you to explore the area. The hotel has 372 cozily furnished rooms with free Wi-Fi and offers modern amenities. Relax in our spa, or get in shape at the gym. 3 outdoor pools. Day and evening entertainment, as well as our Pacha Discotheque at neighboring Hotel Riu Cancun. For lovers of gastronomy, we offer live cooking stations at our main buffet restaurant, Japanese, Italian, Mexican, Fusion restaurant and Steakhouse, as well as 6 bars.
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Room & Suite (48)48
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Car hire
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Head massage
Massage
Adults only
24-hour security
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
Laptop safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Bay View
Languages Spoken
Spanish

Location

Full view
86Good for walkers
Grade: 86 out of 100
22Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
2,789Reviews947Q+A100Room tips
Traveler rating
  • 1,943
  • 528
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  • 77
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Popular mentions
carmence wrote a review Nov 21
Providence, Rhode Island1 contribution
the service was exceptional, all the employees were very nice, polite, friendly and hard working,the food very good, the perfect beach,Even with the bad weather, my friends and I had a great time, I would go back one more time
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Review collected in partnership with riu.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
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Mark6061 wrote a review Nov 20
Portsmouth, New Hampshire1 contribution
For 7 days-7nights, land only, all-inclusive for $735 US, including transfers, Nov. 12-19, 2020, single supplement, king bed, safe, TV, Free-Wifi, and hotwater it was a great value. Excellent service. COVID guidelines made you feel safe. Not a picky food person so overall happy. 90% couples. Night club was not open so whatever single/solo social travelers were seen at the pool or beach. I liked the pool/beach chairs and umbrellas and entertainment staff were upbeat but they could do more for activities on the beach and rainy days. When in your room expect to hear other guest room doors close. They are wood and noisy. The app system for restocking the room frig, bath towels, online restaurant reservations was a nice feature. Overall, happy with the value for a week in the sun.
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Review collected in partnership with riu.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
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Sleep Quality
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Jamie R wrote a review Nov 19
3 contributions
Nice hotel with a lovely staff. Lots of hand sanitizer and temperature taking stations throughout the hotel. I felt safe and had a great time! Only downside was a faint smell of wetness on the hotel room floor leading to my room.
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Date of stay: November 2020Trip type: Traveled solo
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Jennifer S wrote a review Nov 17
Rosharon, Texas270 contributions38 helpful votes
+1
This adults only all-inclusive resort is fabulous. The grounds and rooms are extremely well kept. Covid practices are in play and strictly followed. The restaurants were all fresh and offered a variety of items for any type of mood you desire. The steakhouse was always packed and being from Texas we felt it was ok to pass on eating there. They have something new planned for every evening and the amenities are amazing. The gym is a little sparse but ample to get in a good sweat. Zumba on the beach is excellent. There is morning stretching on the pool deck and the cove in front of the hotel is gorgeous! Right on the beach.
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Date of stay: September 2020Trip type: Traveled with friends
1 Helpful vote
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MarkW54720 wrote a review Nov 16
Altoona, Wisconsin1 contribution
It was fantastic! The staff was extremely attentive and friendly! Food was great! Beautiful place with a lot of outside activity if you want to explore. Very close to Malls and other venues. I will definitely be going back.
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Review collected in partnership with riu.com
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded today
Dear Mark, Thank you so much for taking the time to post your 5-star review regarding your experience with us. It is wonderful to hear that you found our service friendly and welcoming. We are glad you had a great visit and hope that you will think of us again, when you are next travelling to Mexico! Kind regards Hotel Riu Palace Las Americas Online Reputation Manager
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Previous
PRICE RANGE
$192 - $436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace cancun, cancun riu palace, riu las americas cancun, hotel riu palace las americas cancun, riu palace las americas hotel, las americas cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
372
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Frequently Asked Questions about Hotel Riu Palace Las Americas
Which popular attractions are close to Hotel Riu Palace Las Americas?
Nearby attractions include Plaza la Fiesta (0.3 miles), Playa Linda (0.1 miles), and Galeria Balance Cancun (0.2 miles).
What are some of the property amenities at Hotel Riu Palace Las Americas?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Riu Palace Las Americas?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Las Americas?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Las Americas?
Conveniently located restaurants include Casa Tequila, Calypso´s Mexican Restaurant, and Chedraui Selecto.
Are there opportunities to exercise at Hotel Riu Palace Las Americas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel Riu Palace Las Americas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Las Americas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Riu Palace Las Americas?
Many travelers enjoy visiting Zona Arqueologica El Rey (4.8 miles) and Scorpion’s Temple (2.0 miles).
Does Hotel Riu Palace Las Americas have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Las Americas accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.