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    Hotel Riu Palace Las Americas

    Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
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    8/27/2017 8/28/2017
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    Traveler (8044)
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    Overview
    • Excellent65%
    • Very good23%
    • Average7%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “tio pepe” (142 reviews)
    “musty smell” (290 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Las Americas
    Special Offer: Your first gift: 500 pts
    Hotel packages
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,630)
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    1 - 5 of 5,308 reviews

    Reviewed yesterday

    DO NOT STAY AT ANY RIU HOTELS IN CANCUN. This has been the worst hotel experience in my life and let me tell you why. We arrived at Hotel Riu Cancun on Wednesday August 9th. When you first walk into the lobby it smells like...More

    Thank ttoliver2010
    Reviewed yesterday

    If you're going on holiday to this place, be rest assured you will leave a few pounds heavier. The hotel has multiple restaurants and being all inclusive, you are never in lack of food and good food! Staff is absolutely lovely and there is tons...More

    1  Thank TheLuxeVagabond
    Reviewed 3 days ago via mobile

    This is a great place to go. The entertainment staff kept us busy and were a lot of fun. We went to coco bongo just to experience the night life in Cancun. It was a lot of fun. We really liked the Asian restaurant and...More

    Thank Jacob A
    Reviewed 3 days ago

    We got there real early that morning around 10:30, they told us that the rooms were not ready yet but we will take care of you. They gave us the wrist bands and told us to enjoy yourselfs come back around 3:00 and your room...More

    1  Thank Elbeto E
    Reviewed 4 days ago

    This was our second all-inclusive stay in Cancun, but our first with Riu. Things I liked: the staff was very friendly, the hotel was very clean, the entertainment at night was unexpected and really fun. We really enjoyed the lunch grill by the pool in...More

    1  Thank Jennifer M
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • $246 - $593 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Romantic Hotel in Cancun
    • #16 Top resorts Hotel in Cancun
    • #16 Spa Hotel in Cancun
    • #17 Luxury Hotel in Cancun
    • #17 On the Beach Hotel in Cancun
    • #20 Family Hotel in Cancun
    • #27 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 372
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, RIU Hotels and Resorts, Expedia, Hotels.com, Priceline, Orbitz, TravelUp, Cancelon, Hotwire, HotelsforEveryone, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Riu Palace Las Americas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Riu Palace Cancun ,
    • Cancun Riu Palace ,
    • Riu Las Americas Cancun ,
    • Hotel Riu Palace Las Americas Cancun ,
    • Riu Palace Las Americas Hotel ,
    • Las Americas Cancun
    Add Photo Photos
    Traveler (8044)
    Pool & Beach (1682)
    Room & Suite (1391)
    Dining (628)
    Hotel & Grounds (4388)
    Bathroom (84)
    Family and Play Areas (39)
    Business Center & Event Rooms (31)
    Nearby
    Sponsored by:
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    .16 miles away
     
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    .57 miles away
     
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    4,098 reviews
    .39 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Randy Kristi R
    August 11, 2017|
    AnswerShow all 2 answers
    Response from Randy Kristi R |
    then why even answer Linda M ?
    0
    Votes
    Doodzie
    August 11, 2017|
    Answer
    Response from P R | Reviewed this property |
    Yes, rooms are cleaned daily. Up to you whether you want them to change your tools. Toiletries are good and I am sure they can help you with whatever you need. We didn't have any problems with that whatsoever. And no, I... More
    1
    Vote
    Jimmy864
    August 9, 2017|
    Answer
    Response from Carl T | Reviewed this property |
    We traveled as 2 couples , but we requested this when we booked the hotel, maybe contact the hotel and ask them and I am sure it won't be a problem.
    0
    Votes
    Room Tips
    "The corner suites are the best"
    Read review
    "Ocean Front Rooms overlooking Ocean/Pool"
    Read review
    "You have to make reservation if you want to go to the steak house or go at 6;30"
    Read review
    "Most rooms face the sea/pools, all views excellent"
    Read review
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