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Boulevard Kukulcan, Km 8.5, Manzana 50 Lote 4, Zona Hotelera, Cancun 77500 Mexico
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$336
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Traveler (4776)
Room & Suite (600)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#48 of 270 hotels in Cancun
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.6
Travelers' Choice
The Adults Only & 24 H All Inclusive Hotel Riu Palace Las Americas opens all year round and is located right on the beautiful beach of Cancún, in the Corazone area which is the modern hotel zone with American-style shopping centers, restaurants, nightclubs. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (20 km) and Cancun (10 km) and invites you to explore the area. The hotel has 372 cozily furnished rooms with free Wi-Fi and offers modern amenities. Relax in our spa, or get in shape at the gym. 3 outdoor pools. Day and evening entertainment, as well as our Pacha Discotheque at neighboring Hotel Riu Cancun. For lovers of gastronomy, we offer live cooking stations at our main buffet restaurant, Japanese, Italian, Mexican, Fusion restaurant and Steakhouse, as well as 6 bars.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Car hire
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Evening entertainment
Fishing
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Great View
Languages Spoken
Spanish
Hotel links
Special Offer:Receive 500 free points

Location

Full view
84Good for walkers
Grade: 84 out of 100
28Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
3752Reviews1179Q+A100Room tips
Traveler rating
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Most Recent
Venture164148 wrote a review Nov 22
1 contribution
All I can really say is that we had a fantastic time, the hotel was clean, the food was excellent, with a fantastic variety, the hotel entertainment team were lovely and very good at their jobs, there was something to do every hour, and the team encouraged lots of participation which was lovely,the pools were lively or quiet depending on what you wanted, the beach was lovely, and the sand was so soft, we went on a few trips, but the best one was the explor trip zip lining, swimming through caves and buggy rides over sandy rough tracks we booked this in the hotel
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
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Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 2 days ago
Dear Venture164148, We appreciate this fantastic feedback! It is wonderful to know that you enjoyed your stay with us so much! We are looking forward to hosting you again soon. Greetings, Hotel Riu Palace Las Americas Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bmalin77 wrote a review Jun 2021
Media, Pennsylvania305 contributions77 helpful votes
+1
Hotel's Favorite
This was my first time to an RIU and it did not disappoint at all. The staff were great. They always went out of their way to get anything I wanted. The grounds are amazing. The bar staff…Ernesto, NATO, breakfast staff Ismael, all great people. The women on staff were also great. My check in day saw bad weather and a pool cleaning but that all changed the next day when the sun came out. Met a great group of 20, 30, 40 and 50 somethings. It’s in a great location to get souvenirs and food down the road via flip flops.
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Date of stay: May 2021Trip type: Traveled with friends
Room Tip: If you get tired of hotel food, as some do with all inclusives, there are restaurants up the road...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded Jun 3, 2021
Dear Guest, Thank you so much for the compliments! It is truly amazing to hear that you have enjoyed your recent stay and we are pleased that our friendly staff were to your liking. Your recommendation and feedback mean a lot to us and we hope to have the pleasure of seeing you again soon! With our best wishes we remain, Hotel Riu Palace Las Americas Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Curious476621 wrote a review Nov 22
Langley City, Canada3 contributions2 helpful votes
This was an excellent experience. We were particularly impressed with all the staff - friendly, helpful, and diligent. The grounds and facilities were always being attended to and were very clean. Great variety of food.
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 2 days ago
Dear Curious476621, The best news is to read you had a nice time with us, thank you very much for letting us know. This feedback makes us want to improve for our beautiful guests. Warmest wishes! Hotel RIU Palace Las Américas Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarkis2022 wrote a review Nov 22
Los Angeles, California1 contribution
Very nice hotel, food was great, the room was clean and nice.Hotel stuff was very nice. The shows could be better.the beach was clean. The service was great.the room was very nice, the vbalcony was outstanding
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 2 days ago
Dear Sarkis, It so great to read you loved your holiday. Thank you very much for your wonderful feedback! We would love to have you back soon, Sarkis. Loving wishes! Hotel RIU Palace Las Américas Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Desouth05 wrote a review Nov 19
1 contribution
My wife and I had a wonderful week at your resort, all associates we dealt with were enthusiastic and happy, a sign of great leadership. We were especially impressed with waitstaff at the bars and restaurants.
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 4 days ago
Dear Desouth05, It is an honour to be acknowledge. Our staff are thrilled when they read, they efforts are being appreciated, thank you so much on their behalf. We hope you will come back soon. Kindest wishes! Hotel RIU Palace Las Américas Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bib2016 wrote a review Nov 19
Montreal, Canada70 contributions47 helpful votes
The Riu Palace Las Americas (RPLA) is indeed a Palace, a splendid one! Magnificent architecture, elegant and large white entrance with a direct stunning view on the turquoise blue sea. Located on the shore at the very end between the Golf of Mexico and the Caribbean sea, facing Cuba, RPLA offers a natural environment with white sand where seagulls fly amicably with pelicans and albatros on different altitudes. RPLA is a well designed and high quality 5-star hotel. Of course, as an all inclusive concept there are its pros and cons. It can be wild, not often quiet but surely entertaining! Service is overall excellent and the staff is so kind and hard-working. You feel in good hands. And the palace has its princess…The newly appointed General Manager is running the place with full attention to details and genuine care. Her visible presence makes a difference. PS: Special favourite The Art Deco « La Nuit » is a crafted lounge with live music and a great selection of drinks at the bar.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 4 days ago
Dear Bib, Thank you very much for choosing us and leaving your excellent feedback. We endeavour to go above and beyond to ensure our guests have a memorable experience. Knowing that you were happy with your experience makes us want to continue working for our wonderful guests. Looking forward to hosting you again very soon. Kindest wishes! Hotel RIU Palace Las Américas Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tammy C wrote a review Nov 17
London, Canada1 contribution
I would like to thank the staff at Riu Palace Las Americas for an amazing week. Upon walking in the lobby and checking in we were met with impeccable staff. Arcos at breakfast always greeted us with a smile with fast and courteous service . Enrique( woo woo call sign ) with the bar staff was superb. He remembered our drinks day to day, made suggestions as per my tastes while greeting us with a smile and conversation. Thomas at black and white handled a disgruntled abrasive patron with ease and confidence while maintaining professionalism at all times. Adrian made our people watching in the lobby every evening fun with drinks , his jovial attitude and " you can do it " always made us laugh . The best thing about this hotel is the welcoming attitude of every employee. We will see you next year LOL if not sooner.
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Date of stay: November 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 5 days ago
Dear tammycL6350UN , we appreciate you taking the time to share your great review here! We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Palace Las Americas Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jjosep2022 wrote a review Nov 16
San Juan Islands, Washington1 contribution
We have stayed at many RIU palaces. Cabo, Playa d Carman, Cancun…. Palace las Americas is by far the best. We would stay here permanently if We could. Special thanks to the Awesome activities staff, Hugo at the front door(you are the best) and the Director who may not realize we were watching the quality control but she made sure EVERYTHING was excellent. Thanks so much. We will be back soon
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Review collected in partnership with riu.com
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 5 days ago
Dear Josep, Thank you so much for taking the time to let us know about your recent stay with us. It was lovely to have you, please come back soon, Josep! Our staff is so rewarded when they learn their job is appreciated. Best wishes! Hotel RIU Palace Las Américas Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dillon s wrote a review Nov 16
Santa Clara, Utah11 contributions34 helpful votes
We just returned from the Las Americas. I had been to several other RIU in the past , This was the best. Room was nice , beds s little hard, you can get mattress toppers if you call down. It was our anverssry so they upgraded us to sea view 7th floor. Quiet pool is nice , main pool gets pretty crazy about 200pm. Volleyball at pool daily , darts, bingo and of course the drunk games. Lots of fun, service for drinks is fast. Foam party was fun, it's a coco bongo commercial. Staff is all fantastic. Check in was very fast. Ocean is very nice, soft sand , clear water. All meals we had at buffet were good. Ate at all resteraunts, Mexican, Italian, steakhouse, and Japanese were very good. Thought the gourmet was ok. We used a shuttle company called the Happy Shuttle. They were on time both ways. It was 60 bucks round trip. It was about a 25 minute trip to airport. Always allow 3 hrs from hotel. Traffic could be bad or Airport busy. It's nice you no longer have in documents to fill out. We shall return. Also nightly shows are ok, it's not Broadway, but fun. Bar inside has the best drinks.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 5 days ago
Dear Dillon S., Thank you very much for choosing us and for your fantastic review! We are delighted to read such kind remarks. We have forwarded your lovely words. We count ourselves lucky for beautiful guests like you. We look forward to working for you again soon, Dillon. Loving Greetings! Hotel RIU Palace Las Américas Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren M wrote a review Nov 16
Chicago, Illinois21 contributions33 helpful votes
My husband and I went for our one year wedding anniversary trip. We stayed at RIU for 5 days. The moment we arrived we revived at drink and shot at check in. Our bags were brought up to our room and didn’t have to wait for them. We got an ocean view room and it was amazing! For a studio, it was pretty large and everything was spacious and extremely clean. The staff was exceptional from the waiters, front desk, bartenders and pool entertainment. The food was decent. Our favorite place was the Italian place and the Krystal fusion. The buffet was alright for an all inclusive. If you get a chance to do the BBQ at the pool during certain days at lunch, do it! It was our favorite meals we had. The drinks were delicious and the shots tasted like candy! The nightly entertainment in the theatre was fun and we always made sure to get a drink at the bar before dinner inside the hotel that looks like an old library. The ocean water was warm and there was no seaweed in sight. It was also so clear that you could see fish all around! There are three pools, but most tend to hang around the pool with the swim up bar. The other two are quiet and rarely have prowl in it, so if you want some quiet, that’s your spot. Another thing we love is that you can visit any RIU you want with the wristband you have during your stay. There is another RIU right next door that has a great sports bar and nightclub. I highly recommend going there to check it out. We will for sure be back soon than later!
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Las Americas
Responded 5 days ago
Dear Lauren M., Thank you very much for leaving your wonderful feedback. We feel very privileged to be able to be part of our guests’ special occasions. The best reward is knowing you had a great time. Thank you for staying with us, Lauren. Wishing you the best. Loving Greetings! Hotel RIU Palace Las Américas Online Reputation Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$340 - $449 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace cancun, cancun riu palace, riu las americas cancun, hotel riu palace las americas cancun, riu palace las americas hotel, las americas cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
372
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HOTEL RIU PALACE LAS AMERICAS - Updated 2022 Prices & Resort (All-Inclusive) Reviews (Cancun, Mexico)

Frequently Asked Questions about Hotel Riu Palace Las Americas
Which popular attractions are close to Hotel Riu Palace Las Americas?
Nearby attractions include Plaza la Fiesta (0.3 miles), Playa Linda (0.1 miles), and Galeria Balance Cancun (0.2 miles).
What are some of the property amenities at Hotel Riu Palace Las Americas?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Riu Palace Las Americas?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Las Americas?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Las Americas?
Conveniently located restaurants include El Timón de Cancún ZH, Casa Tequila, and Casa Rolandi.
Are there opportunities to exercise at Hotel Riu Palace Las Americas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel Riu Palace Las Americas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Riu Palace Las Americas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Riu Palace Las Americas?
Many travelers enjoy visiting Zona Arqueologica El Rey (4.8 miles) and Scorpion’s Temple (2.0 miles).
Does Hotel Riu Palace Las Americas have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hotel Riu Palace Las Americas accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.