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Hotel Riu Palace Las Americas

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#19 of 181 Hotels in Cancun
Certificate of Excellence
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Hotel Riu Palace Las Americas
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5,971 Reviews from our TripAdvisor Community

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Showing 4,784: English reviews
San Antonio, Texas
Reviewed yesterday NEW

This Resort exceeded all of our expectations in every way. The staff, the food, the cleanliness, and the entertainment was unlike any other vacation spot I have been to. Specifically the staff members Pina, Mari, Jack, Virgilio and Roxabeth made our trip so much more enjoyable with all their fun entertainment. I would highly recommend staying here to anyone! Can't...

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Thank _mzarb721
Reviewed yesterday NEW

This place is AMAZING! Very clean and incredibly friendly staff. All of them! Would I stay here again? Absolutely. just wanted to thank the staff who treated us amazing, thanks to Mari Cruz, Piña, Virgilio, Roxa, Jack, Antonio and everyone else who had us involved in all the activities. These staff members made our Bachelor Party unforgettable from day to...

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Thank Juan W
Quebec, Canada
Reviewed 3 days ago NEWvia mobile

We just returned from a seven day stay at the Riu Palace Las Americas. We were two couples and we throughly enjoyed our stay. The service was 5*. We never left the resort since there was no need. We had everything that we needed at the resort. They go over and above with every little detail. The place is exceptionally...

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3Thank Lyndsay B
Reviewed 3 days ago NEWvia mobile

This was our 3rd visit to this hotel in Cancun. We'd been before a few years ago. We were a little concerned what the revamped hotel would look like (other recent Riu hotels we've stayed in had a very bright and stark interior) but the hotel refurb has not done away with the colonial feel. We liked it generally. There...

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4Thank Richard M
Hollywood, Florida
Reviewed 5 days ago NEW

This was our second stay at a RIU property , the first time in Cancun, though. It was better than the first time. The Krystal Fusion restaurant was incredible. So good we ate there two nights for dinner. We ate at the steakhouse which was great too!! We feel so pampered at the RIU resorts. The staff is very friendly,...

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1Thank littleflowerlaura
ks
Reviewed 6 days ago NEW

Love this place. So many of the riu,s are going to a more modern look, this one has kept the older look at least for now, the staff here is amazing, the only down side I know of is the beach area, kind of rocky but you can swim

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1Thank Ron C
Reviewed 1 week ago

My wife and I stayed here the week before Thanksgiving. The food was all excellent. The Steakhouse was our favorite where they have a choice of Steak, Lobster, Salmon and other choices. All were great. The buffet had excellent shrimp everyday. Next door is the Riu Cancun. Those hotel is very modern and definitely appeals more to the younger crowd....

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9Thank CFash
Louisville, Kentucky
Reviewed 1 week ago

We spent Thanksgiving at the Riu Palace. This is our third stay at a Riu property and we love it! Wonderful staff and enough going on you don"t have to leave the property. Had an ocean view jr suite where the waves lulled us to sleep at night. Weekends are dressier at the Riu. We laid around at the pool...

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7Thank edweyler
London
Reviewed 1 week ago via mobile

My husband & I stayed here for 2 weeks 07/11/16 to 21/11/16 mainly based on it now being an adults only & we had an amazing time & met some lovely people. We also didn't notice any of the drunken behaviour as in a previous review. So where do I start!! The resort is beautiful & spotlessly clean. Staff were...

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5Thank LondonRedeye
Marshall, Oklahoma
Reviewed 1 week ago

My husband & I visited the Hotel Riu Palace from 11/12 through 11/19/2016. We chose this place primarily because it is now an Adults Only and am happy to report that we never saw any type of drunken behaviour from any of the guests while we were there as was reported in "troublesome's" review. We prefer the adults only to...

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6Thank LuanaAsh
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???S resort area * On the beachfront * Complimentary sun loungers on the hotel???S private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $263 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
Reservation Options:
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#14 Romantic Hotel in Cancun
#16 Spa Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#20 Family Hotel in Cancun
#28 Business Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Las Americas staff and other travelers.
358 questions
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Stratford, Ontario, Canada
4 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room with ocean view, AMAZING!!!”
 of 5 bubbles _mzarb721, yesterday | Read review
“Ask to stay on floors 4 and above facing the ocean”
 of 5 bubbles CFash, 1 week ago | Read review
“One wing has the pool and the other wing has the large bar. Noise wasn't excessive. Hotel isn't huge so everything is not far.”
  • Sunset on the lagoon
  • View from our room
 of 5 bubbles edweyler, 1 week ago | Read review
“Best view is 4th floor and above. Other side has lagoon/street view but still nice.”
  • View from our room on 6th floor overlooking the pool and ocean.
 of 5 bubbles LuanaAsh, 1 week ago | Read review
“ocean view”
 of 5 bubbles 196seanl, 1 week ago | Read review
5 of 5
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