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Hotel Riu Palace Las Americas

#20 of 182 Hotels in Cancun
Certificate of Excellence
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5,803 Reviews from our TripAdvisor Community

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Showing 4,692: English reviews
Union City, New Jersey
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I went to the Riu Palace Las Ameicas in 2007 for my honeymoon, and I try to only stay in Riu's. This particular one is just stunning, amazing, breathtaking. Aside from the hardwork day in and day out the workers in this hotel demonstrate. Always working on making the hotel look better and better. The bartenders by the beach and... More 

Helpful?
4 Thank Lizyoa1724
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Just came back from the resort. The food was great, the staffs were nice and helpful, the beach and outdoor setting are beautiful. But the room smelled moldy. I complained to the front desk, unfortunately, they told me there's nothing they could do. Throughout the 6 days we were there, we tried to stay away from the hotel room and... More 

Helpful?
1 Thank Dessy C
Aurora, Colorado
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We came to this same hotel 10 years ago and did not know what to expect this time around. This trip was with my husband and teenage daughter for one week. It was the best vacation for all of us. The service was amazing, you never needed to wait, and they were happy to offer their service to you. There... More 

Helpful?
4 Thank ellenmk1
Milton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The people who worked there treated us like Royality the food was great room was out of the world and view was the ocean and the balcony had glass all around amazing. Even coming out of our cab we had the help fomr young who stands outside.

Helpful?
2 Thank Betty C
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Myself and boyfriend visited this hotel in nov'16 in celebration of my 21st birthday. This hotel was one of the best places I have ever visited and truly made my birthday special. Firstly, the food was very good. It had a wide variety that would tend to anybody, even fussy eaters at the main buffet-very spoiled for choice! However, the... More 

Helpful?
2 Thank Kirsty G
Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was myself and my wife's second visit within 8 months, on this occasion we had a wrap around balcony with views of the lagoon and the Caribbean, the food was 5 star as usual and you no longer have to book for the al carte restaurants, just turn up,the staff are the best we have ever encountered (this is... More 

Helpful?
4 Thank philwebbo17
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 5 nights. Amazing place with great variety & lots to experience. When we checked in we were offered an upgrade for $17.00 - to a sea view room, before we could make a decision however, she offered us another upgrade to a more secluded apartment that was an adults only area with a spar bath -... More 

Helpful?
1 Thank Ursula R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I cancun is beautiful but it was more then I expected. The staff was wonderful and the beach gorgeous. We walked the beache's of the surrounding hotels but the las Americas beach was the cleanest and the sand was so white and soft. Because of other reviews on trip advisor I decided on this hotel and my wedding was beautiful... More 

Helpful?
2 Thank DARLETTE E
beltsville,maryland
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Dear Riu management, My husband and I are Riu class members. We have been coming to the las Americas for many years and have stayed at your other properties as well . Our last trip was in May. We spoke to many other people staying there and all agree PLEASE keep the old world style after renovations . It is... More 

Helpful?
2 Thank vmarkulis
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We've been back 3 weeks or so and haven't stopped talking about it. The hotel itself has an older style but grand entrance with an impressive chandelier. The reception is well staffed and the team are helpful and very informative. We travelled with Thompson and our rep was there 6 days for questions and queries too. Our room overlooked the... More 

Helpful?
2 Thank Ianandtracyprovost
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???S resort area * On the beachfront * Complimentary sun loungers on the hotel???S private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $262 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
Reservation Options:
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#14 Romantic Hotel in Cancun
#16 Spa Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 Family Hotel in Cancun
#20 Luxury Hotel in Cancun
#20 On the Beach Hotel in Cancun
#28 Business Hotel in Cancun
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