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Hotel Riu Palace Las Americas

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#19 of 182 Hotels in Cancun
Certificate of Excellence
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Hotel Riu Palace Las Americas
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6,059 Reviews from our TripAdvisor Community

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Showing 4,842: English reviews
Moodus, Connecticut
Reviewed yesterday NEW

I wish I had stayed here sooner! The Riu Palace is a beautiful hotel - the lobby, the grounds, the rooms. It has a good amount of beach - more beach than its sister hotel. We found beach chairs whenever we needed them without going out first thing in the morning to reserve them. The staff at all of the...

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Thank Carmen873
Reviewed yesterday NEWvia mobile

I have stayed in a lot of cheap hotels in my lifetime, and many in developing countries. This was my fourth trip to Cancun. This hotel is easily the worst hotel I have stayed at (yes, worse than the 3 star hotel I stayed at in college). We had issues from check-in where they overcharged us and we had to...

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Thank Arezoo J
Reviewed 2 days ago NEW

Stayed here September 2015 and the first thing as we walked in was wow to the beautiful view, well never forget that feeling, we could not wait to check in and get on the beach and that is exactly what we did!! Stayed 2 weeks and enjoyed every minute here,had few problems with the room bit of mould in shower...

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1Thank Dermott69
Cleveland, Ohio
Reviewed 2 days ago NEW

We enjoyed this hotel and would definitely recommend it. People were welcoming when we arrived, and was greeted with a glass of champagne. Rooms are nice size (we had a junior suite). Entertainment poolside daily. There is always someone cleaning/ sweeping and wiping things down .. so the grounds are beautiful. Beach was walking distance with beautiful soft white sand...

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Thank C H
Columbus, Ohio
Reviewed 2 days ago NEW

There is not one negative thought that I have for this hotel. This place is amazing. Every time I go on a Riu vacation, it is always bigger and better than the last resort. The food here is wonderful both buffet and specialty restaurants. You will not be displeased at all. Have a great time!

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Thank amandalyn2015
Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

Was in Cancun for a meeting and this was w/in walking distance of the conference center... otherwise, we'd have never selected this part of Cancun to begin with. Where do I begin... for starters, the beach and most of the pool area is shady by mid afternoon due to the sun being blocked by the hotel. Not Riu's fault, but...

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Thank catb80
Wendell, North Carolina
Reviewed 3 days ago NEWvia mobile

My husband and I went to RIU Palace Las Americas and had a better time than we could have ever imagined. The hotel is absoulotely breathtaking with the Roman/Greek architecture. The hotel was clean from top to bottom and staff was ALWAYS working to keep it clean. The beach was beautiful, the sand was smooth, and the water was unbelievably...

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6Thank Christian_Laura
usa
Reviewed 5 days ago NEW

We would like first to say Great Thank you for all employers of this hotel,from front desk Yesica and few others to the maid in the room 736,ocean view.!!!!! Always with smile and ready to help! Good food, we loved that no longer you have to make reservations about spec. restaurants,just take a baser and walk around until called in...New...

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3Thank 123cruise
Sunshine Coast BC
Reviewed 6 days ago NEW

We had a fabulous week at The Riu Palace! We were celebrating our 20th Anniversary. We chose the Riu because of it's great reviews and the fact that it is adults only. We were warmly greeted by the door staff and front desk. We paid for a junior Suite but was not guaranteed an ocean view. Delgado nicely upgraded us...

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2Thank mytrip784
Reviewed 6 days ago NEW

We went to the Riu to celebrate our 15 year anniversary and we loved it all!!! We were greeted upon check-in with great service and drinks. Our room was a 7th floor jacuzzi room, and it was just beautiful. The view was fantastic! We weren't able to use the jacuzzi as much as we would have liked due to the...

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6Thank Meredith L
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???S resort area * On the beachfront * Complimentary sun loungers on the hotel???S private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $295 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
Reservation Options:
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#14 Romantic Hotel in Cancun
#17 Spa Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#20 Family Hotel in Cancun
#28 Business Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Las Americas staff and other travelers.
400 questions
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Stratford, Ontario, Canada
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay the extra to ensure a view of the Caribbean!”
 of 5 bubbles Carmen873, yesterday | Read review
“corner suites with big glass balconys”
  • breath taking!
 of 5 bubbles Dermott69, 2 days ago | Read review
“I was fine with the view but one higher would be better!”
  • Deck
  • lower T.V. room
 of 5 bubbles mytrip784, 6 days ago | Read review
“Definitely an ocean view”
 of 5 bubbles O2847FFtinal, 1 week ago | Read review
“higher floors are the best views”
  • Breath taking
  • 7th floor room 748
 of 5 bubbles ladonnah2014, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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