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Hotel Riu Cancun

#32 of 181 Hotels in Cancun
Certificate of Excellence
06/07/2017 06/08/2017
1 room 2 adults 0 children
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Hotel Riu Cancun
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9,784 Reviews from our TripAdvisor Community

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Showing 6,616: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed July 30, 2009

I was apprehensive about visiting here but I shouldnt have woriied. The hotel is stunning from the outside and inside is just as nice-the lobby is huge and the rooms were clean and spacious. we were on the 15th floor (the very top) and this was great as the views across the ocean were stunning. getting a lift was no...

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6Thank A_1987
Memphis
Reviewed July 28, 2009

Went to Riu Cancun with a group of 4 other couples in Oct 2008. Check-in in lobby was long and hot, not sure if they even have a/c in that area of the hotel. There were several groups coming in/going out when we were checking in and it seemed a little disorganized. Our group were all on the same floor,...

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2Thank KrisUA
stephenbryce
Reviewed July 28, 2009

I was 25 when I traveled to this resort so my idea of a good time or top hotel may be different than a "family" per say. I waited a little while to post my review because at first when I got back I felt that I had a dirty taste in my mouth because I just ready to get...

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5Thank stephenbryce
Seattle
Reviewed July 27, 2009

Just got back from my 4 night stay at the Riu Cancun. The hotel was a bargain (booked on Orbitz). It was beautiful and the staff were extremely helpful. I don't speak Spanish and it wasn't an issue. There are a ton of food choices and the mini bar in the room was a nice touch. There are 4 pools...

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2Thank sr1982
Toronto
Reviewed July 25, 2009

First Trip to Cancun, Mexico - Resort was much more than expected. The Star rating was very fitting. The rooms were very clean and well kept. The food was amazing, the buffet always had something new to eat with a lot of popular favourites. The breakfast was superb the overall service was great. The beach was very nice and fairly...

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2Thank cpaonessa
sheffield, england
Reviewed July 25, 2009

I travelled with Thomson holiday, and found out when I arrived that the 5 star hotel I booked was more like a 18-30's holiday. Groups of all male and all female drinking allday in the swim up bar and then very noisy when going back to room. Very loud entertainment team started at 10.30am and went on all day just...

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1Thank cc42197
England
Reviewed July 24, 2009

Right from arriving at the hotel, it impressed me. As you walk in you enter the huge air conditioned lobby and staff are ready to help you straight away. You get a welcome meeting where everything is explained and then are checked in instantly. The rooms are fantastic.I was in a standard room on the 11th floor and it was...

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1Thank KP1995
KY
Reviewed July 22, 2009

We stayed at the Riu Cancun July 12-19. It was my 3rd trip to Cancun, the last being in 2003. I was so pleased with the improvements in Cancun. The people were AMAZINGLY gracious. I have stayed at several Riu's and have NEVER been disappointed. They are fantastic hotels that you can always depend on for quality service, food and...

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4Thank KyAlwaysreadytogo
london
Reviewed July 21, 2009

We travelled as a group of ten back in spring break 2008, most of us were aged around 25. First impressions were.....wow so many teenagers! The hotel is a very attractive V shape structure that stands out from a fair distance away, looks extremely impressive as does the foyer. Check in was swift and our bags were taken to our...

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5Thank waveller
Washington, D.C.
Reviewed July 21, 2009

We chose this hotel based upon the reviews and recommendations from hearsay. This hotel is very basic and not luxurious at all. The food was decent; however, upon entering my room, I wanted my money back. Riu Cancun spends very little money on the accomodations. The beds are hard as a rock and the furniture is painted wicker furniture that...

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1Thank Neek1223
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06/07/2017 06/08/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan | Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $226 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
Reservation Options:
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#24 Romantic Hotel in Cancun
#25 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Cancun staff and other travelers.
956 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms overlooking the wedding area are quieter, but just book you will not be disappointed.”
harrywS7363AJ, 2 days ago | Read review
“Higher floor for good view..”
cypress101, 1 week ago | Read review
“Stay here!”
walkdbeachnobx, 1 week ago | Read review
“beautiful Ocean view .”
Contactsistravel, 1 week ago | Read review
“Request rooms on level 4 or above otherwise the views aren't that great.”
CLK1979, 1 week ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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