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Hotel Riu Cancun

#29 of 181 Hotels in Cancun
Certificate of Excellence
04/09/2017 04/10/2017
1 room 2 adults 0 children
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Hotel Riu Cancun
Hotel Riu Cancun
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9,589 Reviews from our TripAdvisor Community

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Showing 6,499: English reviews
USA
Reviewed May 18, 2009

After having stayed at the Riu Cancun from May 11 to 16, I have withdrawn my high recommendation to visit cancun every again. My first stay about 8 yrs ago with cancun palace was such an enjoyable and pleasant vaction experience but now having experience Riu, I do not ever want to go to Cancun again. Air mexicana cancelled our...

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2Thank stufolive
newcastle, england
Reviewed May 17, 2009

Riu Cancun is the perfect place to enjoy Cancun. Perfect location. Beach and sea were like paradise. Staff were forever cleaning and the hotel was spotless. Fodd was good and the entertainment staff brilliant. Could not fault the place. Cancun was amazing and would always recommend this hotel.

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1Thank pelsta
STLMO
Reviewed May 15, 2009

My wife & I just got back. For starters, the swine flu hoax is the biggest P*O*S ever sold to the American people. No problems at all. Service was still incredible even hotels at 25% capacity. The staff will go to any lengths to make you happy. Pool bar is amazing, tip Juan Carlos at the beginning of the each...

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5Thank MLBStlmo
rockford, IL
Reviewed May 14, 2009

Second stay at this hotel and it is wonderful. Not sure what happened to the people who wrote bad reviews, as I couldn't complain while being there. Don't let those reviews discourage you from staying at this hotel. The beach and pool area is great. If you want a good chair by the pool, you do have to be up...

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4Thank jjrrn80
Liverpool, United Kingdom
Reviewed May 11, 2009

Me and my boyfriend have just got back from riu cancun n had the most amazing holiday there,the rooms were very big and spacious with 2 double beds,the view we had was amazing and we loved our mini fridge :) you also get optics aswell which was free,the rooms were also very clean.The beach was lovely there was plenty of...

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2Thank Kev G
Staffordshire
Reviewed May 11, 2009

e stayed herefor 2 weeks and found everything fabulous. The hotel was spotless and the staff couldn't do enough for you. The choice of food was excellent. We did stay during the spring break 2 weeks (which we weren't aware of at the time) but although this meant the hotel was busier there were no distrubances at all. I would...

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3Thank katielou369
Cincinnati
Reviewed May 10, 2009

At the last minute, my daughter and I decided to go to Cancun over her spring break. We booked a package deal, and we chose to stay at Riu Cancun. I have been to Cancun many times, and this time I wanted a more protected beach area. This resort's beach is very calm as compared to the other Cancun resorts....

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Thank BalenciagaTravelGirl
Burton upon Trent, United Kingdom
Reviewed May 10, 2009

i took my son for his 18th birthday to the riu cancun for 2 weekk on the 16th feb.he wanted to go to the carribbian and chose mexico because you could get out safely. we got to the hotel and was greeted with juice and a cocktail or beer at check in,they got our name and room wrong but it...

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2Thank jase116
atlanta ga
Reviewed May 9, 2009

The food at the hotel was not quality food for a resort. The offerings were the same each day. The food was often dried out or scorched. lTHe problem I found was the method they used for keeping the food warm/hot. Instead of using warmers or steamers, they kept the food on the actual cook top (gas). This causes the...

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2Thank lovetravelwithhubby
Springfield, Ma
Reviewed May 7, 2009

To start, I went with 5 girlfriends, most teaches who can only go during school vacation. The airline rates sky roclket during this time so we get on deals on travel, this being said we paid a lot for this trip. Flight was good. Note Delta charges $150 any baggage over 50lbs. Also free headsets on the way down, $2.00...

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2Thank Sarahsmom85
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04/09/2017 04/10/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Tennis Court
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan | Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $228 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
Reservation Options:
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Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#23 Spa Hotel in Cancun
#24 Romantic Hotel in Cancun
#28 Top resorts Hotel in Cancun
#29 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Cancun staff and other travelers.
887 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a 10th floor room in the main tower overlooking the pool bar and ocean.”
 of 5 bubbles Tim-Pam61, 4 days ago | Read review
“We were on the 14th floor, 1424, and it had an awesome view of the whole beach and ocean! Loved the balcony!”
 of 5 bubbles Kallie44, 5 days ago | Read review
“All rooms face the sea but ask for a high floor for the best view.”
 of 5 bubbles Anniee09, 5 days ago | Read review
“Room 100 was a quiet room but not a great view of the sea”
 of 5 bubbles GMMidleton, 5 days ago | Read review
“Jr. Suite is the way to go”
 of 5 bubbles gmomof3k, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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