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Hotel Riu Cancun

#32 of 181 Hotels in Cancun
Certificate of Excellence
06/20/2017 06/21/2017
1 room 2 adults 0 children
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Hotel Riu Cancun
Hotel Riu Cancun
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9,785 Reviews from our TripAdvisor Community

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Reviewed yesterday NEWvia mobile

I visited Riu Cancun for 2 weeks on 9/5/17 for my partners 30th Birthday. I emailed the hotel before arriving to ask if this could be noted to make our trip extra special. When we arrived we were put on the 13th floor. The whole of this floor has a wall over the balcony and a window so you cannot...

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Helpful?
Thank Katie J
Reviewed 2 days ago NEWvia mobile

I did a lot of research before booking this holiday and it paid dividends....this hotel was perfect for us, group of 6 singles guys and girls, complex had everything and I was very impressed with the food.

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Thank Mark O
Glasgow, United Kingdom
Reviewed 3 days ago NEWvia mobile

Can honestly say we have had the best holiday ever and didn't want to come home! Me and my fiancée are planning to get married abroad and fancied Cancun. We have never been before so wanted to come and see what it was like. We choose this hotel because reviews said location was great and that it was for all...

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5Thank craigwb89
Chicago, Illinois
Reviewed 3 days ago NEW

My boyfriend and I stayed here for 4 nights and had the best time! We didn't do any excursions because we just wanted to relax. The ocean views from the beach and poolside were beautiful! 1)Poolside/Beach: 3 different pools including infinity pools, 1 they always did activities in but if you want a quieter spot, there are chairs along the...

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2Thank Emily G
Reviewed 3 days ago NEW

This was a trip of a lifetime, from the moment we boarded the plane to returning and landing again we were treated with 5 star service. The hotel is massive, it is air-con throughout, the staff are all customer focused, the food is tremendous. The entertainment is second to none, they work so hard to ensure the days go by...

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3Thank Harry W
Reviewed 3 days ago NEW

My friend and I visited RIU Cancun 5/14/17-5/20/17. When we arrived, check-in was easy! Our room wasn't ready yet, but we were able to get our wristbands and go ahead and start enjoying the amenities. We were placed in room 529. Our view was beautiful. Some other users said that the rooms smelt of mold or were damp - we...

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Thank Alex P
Reviewed 3 days ago NEWvia mobile

Just returned and would go back to Hotel Riu in a heartbeat! Such a lovely hotel! Staff are so friendly and helpful. So many things to do! Close to the strip as well no more than a 10min walk. It is defiantly worth a visit! 👍🏼

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Helpful?
Thank Sarah L
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Prior to visiting the Riu Cancun I emailed the hotel requesting that our whole party to be on the same floor. They replied stating they had put a note on the system. Once we arrived it transpired that our group was completely spilt up. There is two buildings at the Riu. 4 were in one and the the rest of...

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1Thank Mcmitten
Reviewed 4 days ago NEW

We arrived at Riu Cancun on 12th May and were immediately impressed by how friendly all the staff were. They couldn't do enough for you in all aspects. Check in was very prompt and our bags taken up to our room straight away. Our room (212) was immaculate and even though only on second floor we had brilliant views of...

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2Thank Victoria C
Reviewed 5 days ago NEWvia mobile

Entertainment staff 10/10. Always busy keeping you amused with games. Food was pretty repetitive, not much of a choice for vegetarians. Same three or four things on the menu in each restaurant every night. Steakhouse was the best from them all. Lovely beach area. Only downside of the hotel is if you get a 13th floor room you will have...

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Helpful?
2Thank prawn91
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06/20/2017 06/21/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan | Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $227 - $493 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
Reservation Options:
TripAdvisor is proud to partner with RIU Hotels and Resorts, Expedia, Travelocity, Orbitz, BookIt.com, Hotels.com, Hotwire, Cancelon, HotelsforEveryone, Cheap Tickets, Evoline ltd, TripOnline SA, Priceline and getaroom.com so you can book your Hotel Riu Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#24 Romantic Hotel in Cancun
#25 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Cancun staff and other travelers.
956 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms overlooking the wedding area are quieter, but just book you will not be disappointed.”
harrywS7363AJ, 3 days ago | Read review
“Higher floor for good view..”
cypress101, 1 week ago | Read review
“Stay here!”
walkdbeachnobx, 1 week ago | Read review
“beautiful Ocean view .”
Contactsistravel, 1 week ago | Read review
“Request rooms on level 4 or above otherwise the views aren't that great.”
CLK1979, 1 week ago | Read review
5 of 5
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Prices are for 1 room, 2 adults
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