We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Riu Cancun

Show Prices
#26 of 180 Hotels in Cancun
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Expert photos
Hotel Riu Cancun
Hotel Riu Cancun
Panoramas (18)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

8,944 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 6,119: English reviews
Chester, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed yesterday NEW

i was staying in riu Caribe nice in day but at night it was like graveyard .I called it graveyard shift dreaded it . nothing out side the hotel .. most nights got taxi to cancun which cost £18 both ways !!! was allowed in riu cancun ;) got to say I prefered it . I love the the atsmophere... More 

Helpful?
Thank katrina y
Belfast, United Kingdom
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

We stayed in the Riu Cancun for the second time Sep 16, last time 6 years ago. The hotel has had a massive facelift so looks really fresh and new. The location of the hotel is excellent, right next to some shops and on the bus route. For 11 Pesos you can get the bus next to the Mexican gift... More 

Helpful?
1 Thank sarahlou12
Hampton, Tennessee
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I cannot say enough good things about this Hotel...from facility to staff...all are top notch!!!! This is why my husband and I have stayed here 4 times. The staff clean constantly to ensure everything is perfect in an environment that is very difficult to keep anything clean, swept, and mopped (damp, moist, sandy, and people constantly tracking). They keep the... More 

Helpful?
5 Thank hazelwoodsa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Well their are plenty pros and some cons to this hotel, we stayed their at the beginning of September for 2 weeks. Firstly we had an amazing holiday and was very happy and satisfied as the holiday was not cheap! Rooms:- The room was very clean and tidy couldn't fault the cleaners who cleaned our rooms fresh towels daily, although... More 

Helpful?
1 Thank Kirsty244
Milan Italy
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We can honestly say every one of the staff from the restaurant to the bartenders was approachable and friendly, they always had a smile on their face and they are working really hard. The place in general was okay as it was in the hotel zone conveniently located close to some shopping malls, and not far from the night life... More 

Helpful?
1 Thank ForeverDyO
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

I have to say I am surprised to see so many positive reviews of this hotel. My girlfriend and I stayed here for a week in September and we were put off by many things. Positive first the beach is amazing and very well maintained the pool areas are nice but they are so close together it's like having only... More 

Helpful?
Thank PAV123890
Manchester, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

If you are 18-30 and looking for a booze filled holiday with constant loud Music and poolside activities all throughout the day, you will love this hotel and will have a great time. However here is a warning if you are not in that category. At the risk of sounding like a total snob, this hotel is NOT for you... More 

Helpful?
3 Thank nickanddan
Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Hi, I thought to give the hotel 5 stars because it offers more than you actual need and the staff is great. However, the elevators experience deserve zero stars. I had a room in the highest floor (15) and the elevator, no matter which of the 4 stopped almost up to 6 times on the way up or down and... More 

Helpful?
1 Thank Miffel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

My partner and I stayed here beginning of September 2016 for 2 weeks, I have mixed reviews about the hotel ... The view from the hotel is absolutely stunning, sitting on the balcony watching the sunrise is the just amazing, the hotel is spotless the cleaning staff do a great job they never seem to stop working, for a hotel... More 

Helpful?
2 Thank Fiona G
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Cancun, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We always welcome feedback from our customers, since it gives us the opportunity to make appropriate improvements and changes where necessary. On the one hand, we would like to thank you for bringing up your satisfaction regarding our fabulous beach, the... More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

At the time of booking I was confused on whether to book Riu Cancun or Riu Caribe. SO GLAD I chose Riu Cancun. The location is WAY better. It's a 5 minute walk to the main strip. My boyfriend and I were able to visit the strip every night without having to pay for a cab! We went around the... More 

Helpful?
1 Thank afrozarouf
Questions? Get answers from hotel staff and past guests. Ask a question

9,679 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (9244)
Viewed
Pool/Beach Area (1769)
Viewed
Hotel & Grounds (1916)
Viewed
Dining (503)
Viewed
View from Room (701)
Viewed
Room/Suite (891)
Viewed
Bathroom (65)
Viewed
Family/Play Areas (70)
Viewed
Business Center/Function Rooms (49)
Viewed
0:16
Videos (15)
Viewed
Other (3265)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (421)
Viewed
Aerial Photography (43)
Viewed
Amenities (22)
Viewed
Beach (29)
Viewed
Family Junior Suite Ocean View (45)
Viewed
Pool (10)
Viewed
Premium Corner Suite Ocean View (56)
Viewed
Dining (62)
Viewed
Standard 3 Beds (42)
Viewed
Standard Tower Ocean View (41)
Viewed
The Hotel (46)
Viewed
Volleyball Pool (13)
Viewed
Wet'n Drinking Pool (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.4 mi away
Krystal Grand Punta Cancun
0.2 mi away
Fiesta Americana Villas Cancun
1.7 mi away
Hotel Riu Caribe
Hotel Riu Caribe
#43 of 180 in Cancun
4.0 of 5 stars 6,779 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Riu Palace Las Americas
1.6 mi away
Hotel Riu Palace Peninsula
0.2 mi away
Grand Fiesta Americana Coral Beach Cancun
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in "Corazone", Cancun's resort area. 14-Storey main building and a 5-storey annex building. On the beachfront. Complimentary sun loungers on the beach. 20 M/65 ft. From a shopping centre. 10 Km/6.2 Miles from downtown Cancun. 20 Km/12.5 Miles from Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Cancun

Address: Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $209 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Cancun 3.5*
Number of rooms: 569
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, Priceline and Hotwire so you can book your Hotel Riu Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riu Cancun Hotel Cancun
Riu Cancun Mexico
Cancun Riu Hotel
Rui Cancun
Hotel Style:
#20 Spa Hotel in Cancun
#24 Top resorts Hotel in Cancun
#24 Romantic Hotel in Cancun
#26 On the Beach Hotel in Cancun
#39 Family Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay