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Hotel Riu Cancun

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Traveler (11507)
Pool & Beach (2274)
Room & Suite (2151)
Overview
  • Excellent55%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible3%
Travelers talk about
“annex building”(92 reviews)
“sports bar”(574 reviews)
“coco bongo”(480 reviews)
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Suites
3 Star Hotel
All hotel details
Offers from Hotel Riu Cancun
Special Offer: Receive 500 free points
Hotel packages
Offers from Hotel Riu Cancun
Special Offer: Receive 500 free points
Hotel packages
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Reviews (10,536)
Message from TripAdvisor: TripAdvisor has been made aware of recent media reports or events concerning this property which may not be reflected in reviews found on this listing. Accordingly, you may wish to perform additional research for information about this property when making your travel plans.
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7,086 results
Traveler rating
3,640
1,963
790
395
298
Traveler type
Time of year
LanguageEnglish
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3,640
1,963
790
395
298
Show reviews that mention
All reviewsannex buildingsports barcoco bongoquiet pooljapanese restaurantevery other daybar crawlsteakentertainment staffamazing holidayactivity pooljungle tourcaptain hookmain buffetspecialty restaurantssenor frogssenior frogs
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1 - 5 of 7,086 reviews
Reviewed 3 days ago via mobile

Rooms clean and hotel spotless. Our stay was made even more magical thanks to Hernandez in the Miramar Restaurant. Heis a first class waiter, noticed from day one where we preferred to sit. Also took note of what drinks we liked, he is a real...More

3  Thank ldaviescoventry
Hotel's Favorite
Reviewed December 26, 2017 via mobile

Our fourth visit to Cancun but first time at this hotel. We travelled as a family of 5 with a 13,10,5 year old. The hotel is beautiful immaculately clean tidy and maintained. Staff are all welcoming and friendly. Food is amazing even for picky eaters...More

24  Thank Claire J
Reviewed 4 days ago

Hotel was nice and food was excellent. The staff were great and very helpful. Problem was the swimming pools. Sun beds were so close together just like sardines in a tin. The quiet pool was in the shade which was a shame, and they had...More

Thank maryprice0
Reviewed 4 days ago via mobile

My husband and I stayed at Riu Cancun from April 9- April 13 for my bday. This was our first time in Cancun and we had an amazing time. We are both in our late 20’s. CHECK-IN: Our flight landed at 11am and we were...More

3  Thank Eshnshi
Reviewed 5 days ago

We paid over £2800 for all inclusive here. It’s 5* hotel, with Thomson it’s 4T platinum but this is not the case at all. I had expectations on what I would expect (and these were not excessive or unrealistic). I expected a high standard of...More

5  Thank Aer0611
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Free Parking
Breakfast included
Hotel Amenities
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$244 - $488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Cancun
#32 Family Hotel in Cancun
#33 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#36 On the Beach Hotel in Cancun
Room types
Suites, Family Rooms
Details
Price range
$244 - $488 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Cancun
#32 Family Hotel in Cancun
#33 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#36 On the Beach Hotel in Cancun
Room types
Suites, Family Rooms
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Traveler (11507)
Pool & Beach (2274)
Room & Suite (2151)
Dining (666)
Family and Play Areas (91)
Business Center & Event Rooms (60)
Amenities (6)
Questions & Answers
Ask a question
hannahlouise2018
April 20, 2018|
Answer
Response from kirsty h |
apprently some one fell of their balcony. I'm going next April and I was abit worried but apprently it's nothing to worry about :)
0
Votes
helenjm88
April 18, 2018|
Answer
Response from rukshana_libra | Reviewed this property |
Just regular shorts and a shirt is fine.
0
Votes
karenstringer27
April 17, 2018|
Answer
Response from Geordie1959 | Reviewed this property |
Yes ! you will need American style converter !
0
Votes
Room Tips
"Floor 12 facing the main pool.. had great aerial views."
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"Choose a room with ocean view."
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"Sea-view room!"
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"For a quieter room I would suggest asking for a room in the tall tower, short tower is right above nightly..."
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