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Paradisus Cancun

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#22 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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Paradisus Cancun
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8,739 Reviews from our TripAdvisor Community

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Showing 5,487: English reviews
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Nyc
Reviewed yesterday NEWvia mobile

Bana is amazing mUst get the Yalu son with shrimp. Veronica is the best waitress ever!!! Everything was delicious and on time. The most beautiful restaurant. Flowers and leaves from ceiling to floor! Take your pictures at night when everything lights up

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Thank Iluvacas
Detroit, Michigan
Reviewed yesterday NEW

Paradisus cancun is a beautiful resort. It is one of the older properties and maybe can use a little updating but it is still beautiful. It’s about a 15-20 minute ride from the airport. Check-in was seamless and we were greeted with drinks upon our arrival. All of the staff we encountered throughout the resort were friendly and helpful. We...

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Thank ShawnaR7997
Reviewed 4 days ago NEW

I have never traveled outside the country with my children, With two teens, a 15 year old son and 13 year old daughter who are very difficult to please and have limited palates, I was concerned. The only information I had was from Trip Advisor. I read many, many reviews. They were right on. There are always a few unhappy...

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5Thank John P
Fairfax, Virginia
Reviewed 4 days ago NEW

My wife and I celebrated our anniversary by traveling to paradisus cancun and we had a phenomenal experience. The staff including the waiters, were outstanding. One that I vividly remember was Claudio who made our dinner a very memorable and fun experience. The rooms were spacious and even the lagoon facing view was beautiful. There is a variety of food...

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Thank Qasim K
Reviewed 4 days ago NEW

We had a fantastic 7 day stay at the Paradisus, Cancun. I want to especially shout out the great gym instructor, Martin Andrade, who does a fantastic job with his morning classes. Sets you up for much guilt free eating and drinking for the rest of the day:)

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1Thank Anindita U
Reviewed 4 days ago NEWvia mobile

I just came from a 5 day 4 night vacation and everything was perfect. The food was perfect the beach was a little rough but perfect ( they can't control the sea) the bars were perfect and the concierge Mario was a great help and assistance with everything from planning a birthday surprise to helping with excursion. I would like...

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Thank Rajkeith R
Toronto, Canada
Reviewed 5 days ago NEW

As owners in the options/time-share program, we enjoyed another visit in February 2017, right before peak season. We had a well appointed and spacious 1 bedroom master suite facing the lagoon while 2 others in our group had a nicely appointed studio facing the ocean. The food was consistently very good, and the new restaurant, Enso, served a satisfying Asian...

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Thank JTO_10
Great Falls, Montana
Reviewed 5 days ago NEW

I absolutely loved it. I went here on a spring break/ honeymoon with my husband. We are both young but have old souls. We went the all inclusive route and regret nothing. The front desk was very helpful upon our arrival. We were led all the way to our room in the 5th tower! Our room had a fully stocked...

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Thank jewelz20152016
UK
Reviewed 5 days ago NEW

Lovely hotel with plenty of activities for everyone. Lots of restaurants however you need to book the day before you want to eat. Not enough sun beds and beware of leaving your sun bed for longer than half an hour, as you can find your stuff turfed off and someone else in your spot. Hotel itself needs a face lift....

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1Thank IcklePickle1172
Kalamazoo, Michigan
Reviewed 5 days ago NEW

[This review is long overdue- I visited in January 2016. I published this as an article on my LinkedIn account, however, it sat in my drafts and it never actually made it to TripAdvisor] On a trip to Cancun, Mexico early this year, I had the privilege of enjoying all-inclusive accommodations at the beautiful Paradisus Cancun Resorts. In addition to...

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2Thank Lifestyle100
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $309 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
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Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#22 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Paradisus Cancun staff and other travelers.
812 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Look for building 2 or 3. A lower floor might be better for room size.”
, 4 days ago | Read review
“Families should try to stay on the side with family concierge as the pool on that side is quieter and does not contain a swim up bar.”
JTO_10, 5 days ago | Read review
“Rooms in the fifth tower have outside jacuzzis and beautiful views. But long walk from center of the hotel.”
jewelz20152016, 5 days ago | Read review
“A sea-facing room provides the best view!”
Lifestyle100, 5 days ago | Read review
“higher the better - middle building 3 was just fine with us. And lagoon sunsets beautiful! we were on the 8th floor”
670aprilm, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question