We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/28/2018 1/29/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Cancun

    Boulevard Kukulcan, km 16.5, Cancun 77500, Mexico
    +1 888-741-5600
    Call
    Hotel website
    Save
    Lowest prices for your stay
    1/28/2018 1/29/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     128 people are viewing this hotel
    $440
    $333
    SAVE $107
    $440
    $440
    Traveler (8062)
    Pool & Beach (1749)
    Room & Suite (1099)
    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “market grill” (744 reviews)
    “royal service” (1,412 reviews)
    “mole” (595 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Cancun
    Offers & Announcements: Up to 35% off only Today
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $333.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "597b0d2171aa4024840d7a0a9dd98d43", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":282106,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32475483],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":370,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"597b0d2171aa4024840d7a0a9dd98d43","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":440,"lowestMetaPrice":333,"additionalPartner":false,"highestMetaPriceDisplay":440,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":440,"lowestMetaPrice":333,"highestMetaPriceDisplay":440,"hotelName":"Paradisus Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU5N2IwZDIxNzFhYTQwMjQ4NDBkN2EwYTlkZDk4ZDQzIiwiQUlLIjoiNjY5YWU2ODdlOGJlNDM0MjkwNGY0NzE5MzYzMmVhNWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/28/2018", "checkOut": "01/29/2018", "lowestPrice": "$333", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54221050":"TravelocityEWS","32475483":"BookingCom","109225701":"HotelsCom2IB","65686129":"Hotwire","78873310":"OrbitzEWS","78327045":"PricelineIB","32618078":"Expedia","79425732":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (9,923)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 6,240 reviews

    Reviewed yesterday

    We have been to Mexico a number of times and decided to return to the Royal Service at Paradisus Cancun following a great experience/stay from last year (this is my second review of the hotel on Tripadvisor). It was nice to get off taxi, drop...More

    Thank Curlies
    Hotel's Favorite
    Reviewed 2 weeks ago

    This hotel is beautiful and is very well kept. The staff is very gracious and everyone greets you with a smile. They are there to accommodate your every need and they make you feel as if you are very special to them. The food at...More

    3  Thank gibson4475
    Response from Jair P, Gerente at Paradisus CancunResponded 1 week ago

    Dear gibson4475 I want to extend you my warmest gratitude for sharing with us the wonderful moments that you lived in your recent vacations in Paradisus Cancun. We are proud to know that our team meets the objective of providing the best to you and...More

    Reviewed yesterday

    It's our second stay at Paradisus Cancun I was with my family and 2 grand sons 2years and 14months. it's really a 5 stars, rooms are large and well equiped all is always cleaned. The staff is efficient and very kind specially with the children....More

    Thank chlolo50
    Reviewed yesterday

    Great beach and pool areas. Excelente food and service. Confortable rooms but noise comes from main lobby reaching even 8th floor. Good activities ran by a friendly team: salsa, merengue and zumba. Plus volley and soccer. Classes such: wine tasting, cooking ceviche a disappointment but...More

    Review collected in partnership with Meliá Hotels International
    Thank MarFlo14
    Reviewed yesterday

    I cannot say enough good things about this place! Definitely worth the upgrade to the Royal service. I just spent a week here with friends and this is for sure the best resort I have ever stayed at. The property was beautiful, the food was...More

    Thank Coleman P
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $237 - $607 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cancun
    • #15 Family Hotel in Cancun
    • #19 Romantic Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 678
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Prodigios Interactivos SA, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, HotelQuickly, getaroom.com, Cancelon and TripOnline SA so you can book your Paradisus Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Melia Cancun Hotel Cancun ,
    • Cancun Gran Melia ,
    • Grand Melia Cancun ,
    • Melia Cancun
    Add Photo Photos
    Traveler (8062)
    Pool & Beach (1749)
    Room & Suite (1099)
    Dining (796)
    Hotel & Grounds (4874)
    Family and Play Areas (116)
    Bathroom (84)
    Business Center & Event Rooms (16)
    Nearby
    Nearby HotelsSee all 176 hotels in Cancun
    Royal Service at Paradisus Cancun
    115 reviews
    .08 miles away
    Fiesta Americana Condesa Cancun All Inclusive
    8,518 reviews
    .20 miles away
    Marriott Cancun Resort
    4,155 reviews
    .21 miles away
    JW Marriott Cancun Resort & Spa
    4,557 reviews
    .34 miles away
    Nearby Restaurants
    Restaurante Careyes
    520 reviews
    .05 miles away
    Maki Taco
    554 reviews
    .43 miles away
    The White Box
    853 reviews
    .42 miles away
    Tempo by Martin Berasategui
    966 reviews
    .04 miles away
    Nearby Attractions
    Museo Maya de Cancun
    1,970 reviews
    .75 miles away
    Xenotes Oasis Maya
    2,055 reviews
    .79 miles away
    Manta Divers Cancun
    724 reviews
    .79 miles away
    AquaWorld
    3,506 reviews
    .21 miles away
    Ask a question
    Questions & Answers
    Trentonlatos
    January 17, 2018|
    Answer
    Response from Penny R | Reviewed this property |
    Sorry, our boys are teenagers:)
    0
    Votes
    douggym
    January 17, 2018|
    AnswerShow all 2 answers
    Response from Мариель Х | Reviewed this property |
    We didn’t use much of their help, just dinner reservations, so we didn’t tip :)
    1
    Vote
    Room Tips
    "I loved the balconies facing the lagoon. Lots of noise coming up to rooms even at 8th floor from ground..."
    Read review
    "Rooms in the royal service area are quieter."
    Read review
    ""OCEAN VIEWS are best""
    Read review
    "For Adults, I recommend Royal Service"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing