Secrets The Vine Cancun
Blvd. Kukulcan Km. 14.5 Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500 Mexico
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$727
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$728
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$735
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$468
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Room & Suite (3581)
Pool & Beach (3309)
About
#29 of 274 hotels in Cancun
Location
4.7
Cleanliness
4.9
Service
4.7
Value
4.5
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Ocean View
Languages Spoken
Spanish
Location
86Good for walkers
Grade: 86 out of 100
32Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
Blvd. Kukulcan Km. 14.5 Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $8/day
16077Reviews1954Q+A100Room tips
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We were impressed with this resort from the minute we checked in, until we checked out. We were surprised by being upgraded to a much larger room at no extra cost.. The room was beautiful. Everything was impeccable. The view was breathtaking. We ate breakfast at the Market Cafe every morning. There’s so many choices, it makes it difficult not to go back for seconds. We had lunch at the Sea Salt Grill the first 2 days, the food was excellent. Then we discovered the Market Cafe served sushi and sashimi everyday at lunch time. OMG, it was the best. I filled my plate with sashimi everyday! For dinner we tried all the restaurants and enjoyed every meal, but our favourite was the Blue Water Grill. The steaks was delicious and cooked to perfection. Save room for the cheese cake! The staff at this resort goes above and beyond to make sure everyone has everything they want or need. I wish I could remember their names. They were all fantastic. The beach is stunning. By far one of the most beautiful beaches I’ve been to. The hotel is extremely clean. The staff are caring and efficient. The food is great!!! I would definitely make a return trip to Secrets The Vine…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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I had the best time at Secrets The Vine Cancun. The resort and staff were amazing! Particularly the entertainment staff. Efrain was my favorite, he was so welcoming and friendly. Always made sure we were having the best time!
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was in the preferred room and absolutely loved it! It came with a butler (Miguel and Gabby) and everything that I needed was provided. It was easy to contact the butlers as well via What's App. I enjoyed all of the amenities that the preferred club had to offer. Since it was just a short weekend, I was not able to visit every restaurant, but enjoyed all the meals we ate except for the risotto in the Sea Salt Grille. There was never an issue trying to find somewhere to sit at the pool. Also when on the beach, I just asked one of the workers for something to lay one and they would bring it for me or help me locate an available spot. I would definitely go back to visit.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Definitely get the upgrade to the preferred club.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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A 5 star hotel which was spotlessly clean and had lots of bars and restaurants. The pools were all clean and sun beds comfortable and plentiful. The staff were all very friendly and helpful. Paying the extra for preferred club rooms and service is definitely recommended, you get a room higher up with a larger balcony and use of a restaurant, swimming pool and bars just for the club guests. Entertainment was put on which included dancers, a band, a pool show (like synchronised swimming) plus other games and aqua aerobics every day which was great fun. This isn't the hotel for you if you want lots of activities and noisy fun around the pool, but there is enough each day to entertain you if you want it. There was a very calm relaxed atmosphere about the place. The food was generally good. I am pescatarian coeliac so need gluten free food. All of the staff tried to be as helpful as they could with this. Only 1 restaurant didn't really seem to understand it. The club restaurant got some gluten free bread in for me as we went there for breakfast quite a lot. The bread was awful, but at least they made the effort. They had faircake type things at the breakfast buffet but I think the allergen labelling was a bit hit and miss. The breakfast buffet had pretty much everything you could imagine and there was a huge choice if you can eat everything. Dragon restaurant was good for GF food, but we didn't like the food there so didn't go back. Other guests we met did like it. I had GF pasta in the Italian restaurant and enjoyed Bluewater and Sea salt grills. A couple of times things we ordered did not arrive, but usually service was good. The cocktails were lovely and we didn't pay extra for bottles of wine as the wine they had by the glass was perfectly good. The beach was also lovely unsurprisingly and there were life guards too which was reassuring as the waves were very strong. …
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Date of stay: March 2023Trip type: Traveled with friends
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Spouse and I have been to Secrets 4 times. All in Club. Very friendly and serviceable staff. The buffet at Market Cafe is extraordinary. All restaurants serve excellent food, with professional staff. Special commendation for Bernabé at Market Cafe; very professional, with great attention to details and personal preferences. Lots of options for sunbathing spots. Beach is wide and well kept. Entertainment is lower key than other resorts where you find big amphitheaters; but still provides very enjoyable moments. Only point to improve on: quality of food and speed of service at Olio at breakfast time (noting it ought to be at Club offering standards).
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Our first trip to secrets the vine We have been to the Mayan many times and stayed at the secrets capris which closed and was remodelled and recently opened as a Hyatt. We stayed in a deluxe O.V king room which was very comfortable and the maid service was very good. We got up a little before 7am most days to see the sunrise and reserve our pool chairs with a view of the ocean. The beach is lovely but it was windy most days so the pool seats were perfect and a short walk to the ocean for a swim The staff was very friendly…. The pool bar server IBeth was delightful to talk to and was quick and remembered our names and orders. Oscar at the Dragon had a special farewell dinner for us on our last evening David and Alejandro at Seasalt provided great, friendly service. Edgar at the market cafe was an awesome server with a big smile. The sports bar staff were great too! Would definitely return …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GREAT REPEAT TRIP This is our 5th trip to Secrets The Vine! It feels like home. The food is fantastic at every restaurant. The Dragon is our favorite but that’s a personal preference of course. The drinks are also excellent wherever we got them. Service is outstanding. They really do appreciate our being there. A few shout outs to a few special people. At the Main Bar, Eulysses remembered our names from previous years and makes the best drinks! At the Market Buffet, Edgar was especially attentive and remembered our needs. Alejandro who we call the pool boss gets to know everyone quickly and is always quick to assist! Our favorite bartenders at the pool were Daniel and Nielly. Fernando at Olio was fabulous and suggested drinks for us and gave very personalized and humorous attention all week. Lastly, huge shout out to Juan at The Dragon for his great service and attention! We will be back. …
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Date of stay: March 2023Trip type: Traveled with friends
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We have been at the Secrets The Vine for 10 days during March 2023. Normally, we are looking for more individual trips to be planned or roadtrips, things like that but this time we said we want 10 days doing more or less nothing, doesnt want to care about where to eat, which restaurant to book in advance etc. And what should I say. The Secrets The Vine has absolutely overarchieved in all possible areas where it could. First of all, the staff. I have been to a few All In Hotels in the past but never(!) to such a place where everybody is happy, highly obliging, always smiling and everybody gives their best to make the stay as comfortable as possible. So this is talking about the cleaning staff, there is always somebody doing something. Planting new plants, painting a wall, cleaning windows, cleaning the beach, collecting the towles at the pools, the luggage etc. This is also talking about all restaurant/bar and kitchen staff. I would highly recommend to even provide some tips to people who might not be in direct touch with you. A shout out goes to Ixchel - Coffee Bar Pedro - Breakfast Market Cafe Alberto Juan - both service at the pool/bar area Nahbi Aregy - both from the entertainment team Cecilia - we have always seen her at the "omelette station" - great omeletts! Ivan - very hardworking person who takes care that the breakfast buffett is always clean and sufficient Ruben - a kind guy at the front desk who took care of our luggage Of course these are only a few but of course we couldnt talk to all of them :-) You are doing a very great job and you look like a very coordinated team. So that was about the staff. The hotel itself is huge with many different restaurants and bars. It is not possible to reserve a table in advance so it might happen that you need to wait until a table is free. You will receive a buzzer and the longest time we waited was during rush hour for 45 minutes. But we waited in the lobby and enjoyed a drink. We were very happy with this model because you are flexible in your decision and you dont need to worry a few days in advance where to eat. The food - again, this is a all in hotel - was very good to excellent. We have been to the Italian restaurant three times, two times to the steak restaurant, once the Asian and once the Olio. We always experienced great service and good food - even nice presented. The pool and beach area is excellent. Of course there are always some people who might reserve sunbeds with their towels for hours but we always found a nice spot. And even the sunbeds are very comfortable with a separate kind of pillow for the head - perfect. We also did one day trip to Chichén Itzá which we booked directly through the Concierge at the hotel. Also very easy to book. A positive shout out to Cancun Adventures at this point. So it felt very hard to leave the hotel after 10 days but it was a perfect trip, enjoying service, food, drinks, sun and the beach/sea. So what else? We will definitely be back again :-) PS: The chocolate chip cookies at the coffee bar are excellent. The bad thing is that they are placed directly near the door Hotel -> Beach/Pool. So everything getting in or out, you "have" to grap a cookie ;-) …
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Beautiful place, clean and modern, all the amenities you crave + excellent service. Really enjoyed our stay; plenty to do or just relax... it's got it all... Highly recommend to anyone coming to Cancun... Stay at Secrets The Vine!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from E-Concierge Secrets The Vine Cancun, Otro at Secrets The Vine Cancun
Responded 3 days ago
Dear Safari439739, On behalf of our colleagues and management, we would like to thank you for selecting us as the host of your recent getaway to our beautiful destination. Likewise, we wish to thank you for posting such an enthusiast note and recommendation of our resort. It's a pleasure reading that your stay was a most relaxing one and that you enjoyed every detail we proudly offer to our valued guests, from our pristine facilities to our personalized service. We will share your wonderful comments with the team, as we are certain that they will be glad to read such remarkable observations. We sincerely hope we can have the honor of being your host again in a not too distant future. Best regards, Lina Arzuffi Social Media Coordinator
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just got home from our 2nd visit to Secrets-The Vine in the past 10 years and it was as refreshing today as it was 10 years ago. What was great for us is that it’s an adults-only resort which requires no wristbands to access its many amenities. The only issue is all of the restaurants are first-come/first-serve which can sometimes result in a wait that may be more than you want to wait, but then there are 7 other restaurants from which to choose (and 9 bars if you just want to relax & drink while you’re waiting for a table). Special kudos to Abilene at the Bluewater Grill who made it a point to get us a table on our final night (without making us wait) after we tried for a 3rd night to get a table. And the food was definitely worth it. Kudos as well to two wait staff at the Market Cafe - Enrique at the Mexican restaurant at night & Adrian at the breakfast buffet. Enrique was just so warm & personable as a server. You could tell he always had a smile even through his mask (don’t worry; masks are no longer required for guests - only the food service employees wear them). Adrian made us feel like he’d always know us and was extremely welcoming each morning we ate at the breakfast buffet. It was a pleasure getting to know all 3 of these people. Overall, the rooms are quite comfortable and the bed was great. The staff are all very accommodating and it truly seemed it was everyone’s pleasure to serve. So what are you waiting for? Book a trip there & go experience it for yourselves!…
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: While we were there, pool seating was at a premium, so get there early to save some seats & then...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$430 - $635 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Secrets The Vine Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
497
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Claim Your ListingSECRETS THE VINE CANCUN - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Mexico)
Frequently Asked Questions about Secrets The Vine Cancun
Which popular attractions are close to Secrets The Vine Cancun?
Nearby attractions include H Roof (0.2 miles), Club 91 (0.2 miles), and Playa Ballenas (0.1 miles).
What are some of the property amenities at Secrets The Vine Cancun?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Secrets The Vine Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets The Vine Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Secrets The Vine Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Secrets The Vine Cancun?
Conveniently located restaurants include Harry’s - Cancun, Gustino Italian Grill, and Porfirio's Cancún.
Are there opportunities to exercise at Secrets The Vine Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets The Vine Cancun have airport transportation?
Yes, Secrets The Vine Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets The Vine Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets The Vine Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets The Vine Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (1.3 miles) and Scorpion’s Temple (1.5 miles).