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Secrets The Vine Cancun

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Blvd. Kukulcan Km. 14.5 Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$381
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Traveler (16284)
Room & Suite (3083)
Pool & Beach (2762)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 250 hotels in Cancun
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
On-demand movies
Private balcony
Room service
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Spanish

Location

Full view
81Good for walkers
Grade: 81 out of 100
26Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
14,098Reviews1,769Q+A100Room tips
Traveler rating
  • 11,150
  • 1,924
  • 654
  • 207
  • 168
Time of year
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Popular mentions
Heidi R wrote a review Yesterday
5 contributions2 helpful votes
Vincente’s service was over the top! He went out of his way to make sure our last night at Secrets The Vine was amazing! I highly recommend the Asian restaurant Dragon and having Vincente as your server! You won’t be disappointed
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Date of stay: March 2021Trip type: Traveled as a couple
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Maciej wrote a review Yesterday
Summerland Key, Florida13 contributions3 helpful votes
Alejandro eduardo yasuri the best the sevice in market restauarnts, fantastic Mexican Coffe served with a spectacular flaming show. I also recommend the wonderful tequila that the local bartenders serve at the highest level !
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Date of stay: March 2021Trip type: Traveled with friends
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roberto a wrote a review Yesterday
1 contribution
Excellent service and attention to detail. Food consistently tasted great over the course of a week. Pedro, Géiser, Elvira, and Manolo were especially helpful and attentive. Looking forward to a return trip and would 100% recommend.
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Date of stay: March 2021Trip type: Traveled as a couple
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Journey163298 wrote a review Mar 5
Chihuahua, Mexico1 contribution
Market Café serves Mexican food for dinner and I can’t stress enough how delicious everything is!! We tried a lot of different dishes and we absolutely loved everyone of them. We highly recommend the tuna aguachile, pork carnitas tacos (Mariachis), xcatic cream, pibil chicken and the surf and turf. The service provided at this restaurant was always excellent!!
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Date of stay: March 2021Trip type: Traveled as a couple
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Jessika B wrote a review Mar 5
4 contributions2 helpful votes
We just got home from our first trip to Secrets The Vine❤️ I found reviews very helpful when researching so thought I’d make a detailed one(: Resort/room- so clean, modern & gorgeous. I loved how everything was so close together. We loved the preferred club pool & hung there most of the time. The other pools are beautiful as well. We stayed in a preferred club junior suite & it was amazing! I was super happy with the room & the spacious balcony. It’s a superior resort, that’s for sure! Service- there is NOTHING like this service. Everyone is absolutely amazing & goes above & beyond for anything you need. We stayed on the 27th floor & Mario our butler was INCREDIBLE. For example, We asked where in town we could get another suitcase & he offered that he was going to Walmart on his way home & would be happy to grab one for us. Their service is that type of above and beyond. He also helped my husband plan a beautiful anniversary surprise in our room which was so sweet, even printed out a card with lyrics to our song. It was so nice having him, that alone made preferred club worth it to us. Food- the food itself was pretty good. My husband struck out most times with what he ordered but I enjoyed the majority of my food. So it totally depends! Some of my favorites were the scallops & risotto from Neppolio, open faced ravioli from blue water & the creme brûlée is to die for. We did breakfast on our balcony every morning & ordered room service dessert every night. Our room service guy was so great too, by the 3rd night he was adding yummy extras to our order that weren’t on the menu! Drinks- drinks were great! They can make just about anything you want it seems. Their spicy margarita, cucumber margarita & espresso martinis were awesome too! The only ‘bummer’ is 11am feels really late when you’re on vacation to not be able to get a drink but that’s not their fault & we would just bring our Coronas from the mini bar down to the pool while we waited! Entertainment- the entertainment team works really hard to keep everything fun! We didn’t do any of the day activities but enjoyed the dancers/karaoke/casino night in the evening. Super low key, over pretty early which was actually okay with us. We knew if we wanted to find a party we could take a cab to town but we were pretty tired by 11 every night anyway😂 Random tips- we did a tour with isla driver Robby in Isla Mujueres & it was a blast!! We saw so much of the city & went to places we never would’ve gone. Luis was our driver & he was so great. I highly recommend it! & most importantly- TIP, TIP, TIP!!! They are at such low capacity right now, Cancun is hurting in general. And their amazing service makes you want to throw $1 & 5’s out like your at a strip club honestly😂 they work so hard & appreciate the tipping more than you know!! We are already planning our next trip back at their sister hotel, Dreams Playa Mujeres, with our kids! 10/10- highly recommend!
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Date of stay: March 2021Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$293 - $699 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Secrets The Vine Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
497
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Frequently Asked Questions about Secrets The Vine Cancun
Which popular attractions are close to Secrets The Vine Cancun?
Nearby attractions include HRoof (0.2 miles), Club 91 (0.2 miles), and Playa Ballenas (0.1 miles).
What are some of the property amenities at Secrets The Vine Cancun?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Secrets The Vine Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets The Vine Cancun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Secrets The Vine Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Secrets The Vine Cancun?
Conveniently located restaurants include Harry’s, RosaNegra Cancun, and Fantino.
Are there opportunities to exercise at Secrets The Vine Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Secrets The Vine Cancun have an airport shuttle?
Yes, Secrets The Vine Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Secrets The Vine Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets The Vine Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Secrets The Vine Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (1.3 miles) and Scorpion’s Temple (1.5 miles).