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Secrets The Vine Cancun

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Secrets The Vine Cancun
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7,130 Reviews from our TripAdvisor Community

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Showing 6,012: English reviews
Lakeville, Minnesota
Level Contributor
5 reviews
3 hotel reviews
Reviewed yesterday NEW via mobile

I had been to the Vine before and was excited to go with my husband. I had not been there for two years. Some no so hot reviews I thought were just people who judged to quickly. Well, my mind changed. Most of the staff are extremely nice and would help you out. But there were things that in my... More 

Helpful?
Thank jeanneleejohnson
Jacksonville, North Carolina
Level Contributor
2 reviews
Reviewed yesterday NEW

Definitely worth it to get Ocean Front room. The service was outstanding. We didn't really use the butler service, however having access to the infinity pool and all the extras that come with it, are definitely worth it.

Helpful?
Thank DawnWitte
1 review
Reviewed yesterday NEW via mobile

Stayed here for 4 nights with a few buddies. The gym is outstanding for a resort. Great service especially from Gustavo the beach butler. Be prepared for long waits for dinner tables, but the dinner restaurants are all in line with or superior to other all inclusive resorts. The outdoor restaurant for lunch has room for improvement.

Helpful?
Thank Jesse H
Cork, Ireland
1 review
Reviewed yesterday NEW

We had a fantastic stay here,beautiful food in all the restaurants but the dragons was our favourite,plenty of activities to do during the day or you can just relax and take in the ocean view,all in all just a lovely place to stay

Review collected in partnership with this hotel

Helpful?
Thank jonathanbN4749JJ
Redondo Beach, California
1 review
Reviewed yesterday NEW

Absolutely amazing! The resort, the staff, the food, the drinks, the location - it is all wonderful. We cannot say enough good things about it and cannot wait to go back. It was the perfect romantic getaway.

Review collected in partnership with this hotel

Helpful?
Thank jamiewY8989OR
1 review
Reviewed yesterday NEW

I was staying in Secrets the Vine Hotel this November with my partner, for a week and I must say it was one of the best All Inclusive experiences. The Hotel is just four years old, so everything is new and I absolutely loved a contemporary interior design. Rooms: The rooms are beautifully refurbished, with teak wooden furniture. They are... More 

Helpful?
Thank Matic C
Tulsa, Oklahoma
1 review
Reviewed yesterday NEW

The food ,staff, bars, clubs etc. were outstanding! I was met with smiles and outstanding service from the staff! The beach was clean and well maintained each and every day! A 5 star experience from beginning to end!

Review collected in partnership with this hotel

Helpful?
Thank kennethcF2280VK
Greater Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed yesterday NEW

Well back at Secrets The Vine in Cancun. This is our fourth visit to the hotel and until yesterday this was my favorite hotel.... Arrived yesterday evening and expected maybe an upgrade or a decent room for the grade we'd paid for. Oh no our loyalty counted for nothing placed on the 17th floor staring at the unloved drab Hard... More 

Helpful?
1 Thank Mr_Blythe
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW via mobile

Quick 4 nt/5 day extended weekend trip over Labor Day holiday. Very nice resort with well apportioned rooms, gourmet restaurants, excellent service and fun activities. Accessible to shopping and excursions.

Helpful?
Thank Chona F
New York City, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

Property was amazing...the staff couldn't do more for you and treated me like a queen. Hotel is very clean, food was great and I enjoyed it so much. The view from the room along with the massive balcony was fabulous. Perfect spot to unwind after a relaxing day! Definitely not a places for singles. It was all couples so if... More 

Helpful?
1 Thank carolnyc2003
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more   less 

Additional Information about Secrets The Vine Cancun

Address: Blvd. Kukulcan Km. 14.5 | Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500, Mexico (Formerly Secrets The Vine Cancun Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $359 - $1,079 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets The Vine Cancun 5*
Number of rooms: 497
Reservation Options:
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Hotel Style:
#1 Business Hotel in Cancun
#3 On the Beach Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 Spa Hotel in Cancun
#3 Luxury Hotel in Cancun
#11 Romantic Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Secrets The Vine Cancun staff and other travelers.
733 questions
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Questions? Get answers from Secrets The Vine Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hard Rock Cafe side is better. From 21st floor above and closer to the ocean side.”
 of 5 bubbles , yesterday | Read review
“Try a different hotel”
 of 5 bubbles Mr_Blythe, yesterday | Read review
“Best to face north which is quieter and more scenic.”
 of 5 bubbles gngal, 3 days ago | Read review
“Hotel positioned between the sea on one side and the lagoon on the other. Ask for room overlooking the forecourt”
 of 5 bubbles royfagon, 4 days ago | Read review
“Just book ocean view.”
 of 5 bubbles joan112288, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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