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Secrets The Vine Cancun

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Secrets The Vine Cancun
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7,658 Reviews from our TripAdvisor Community

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Showing 6,444: English reviews
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Larchmont, NY, United States
Reviewed yesterday NEW

This was a very clean, service-oriented hotel (although it claims to be a resort). The staff were very attentive--too much sometimes--and considering it's all-inclusive, it's a good price. All rooms face the Caribbean Sea, which is just gorgeous. There is a lovely spa, too, but services are not included. The food was good in each of the restaurants, but The...

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Thank Banana304
Hartford, Connecticut
Reviewed yesterday NEW

Our second vacation to the Vine and once again we absolutely loved this resort.We started off in room 1617, but changed due to the fact that we really enjoy the 10th floor room (stayed in 1006 last year)with huge patio (seems like its quieter side of resort also) and they accommodated us perfectly. The rooms are wonderful, showers are huge...

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1Thank _cruz_anthony
USA
Reviewed yesterday NEW

The service was above expectations, the pools great and the food was excellent. The staff were always friendly and smiling. Javier at the Nebbiolo restaurant was the greatest server ever. Attentive, personable and entertaining, he brought us food that he thought we would like in addition to what we had ordered. What a great representative of the resort. We would...

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1Thank motraveler03
Reviewed yesterday NEWvia mobile

This resort is absolutely beautiful, and the employees made it a vacation I will never forget. They went above and beyond to make sure we were comfortable and happy, and made sure we left with a "wow!" I went to celebrate my birthday with friends, and although it has a romantic atmosphere we still felt very comfortable and had so...

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1Thank Megan C
Blackwood, New Jersey
Reviewed yesterday NEW

The food was excellent (except for desserts...they need improvement). Service was top notch. Be sure to ask bartenders for their drink specialties. Tarvin at the preferred club pool was fantastic. Our floor butler, Jemima was amazing!

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1Thank Erockn1211
Cape Town Central, South Africa
Reviewed 2 days ago NEW

We stayed there for two nights on our trip to the Yucatan Peninsula. The staff are extremely friendly and helpful and the whole property is very clean and well looked after. We had a beautiful room with sea views from the balcony, very modern and with all amenities needed in a hotel of this scale. The only disappointing point was...

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Thank Jemina_11
Miami, Florida
Reviewed 2 days ago NEW

Romantic atmosphere, great service and entertainment, excellent food, beautiful beach and pools. Very clean and well kept. We come to Cancun at least 3 times a year, we plan to come back and have recommended the hotel to other family and friends.

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2Thank N5352XCveronicas
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

Perfect for a romantic getaway or just to relax. Personally I went for relaxation for 5 days and met some amazing people. I also went to the cenotes and into town with was easily accessible by shuttle bus. Beautiful beach and great staff

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2Thank osayio2017
Randallstown, Maryland
Reviewed 2 days ago NEW

Best vacation of my life thus far not one complaint service impeccable they made it very hard to leave .upgrade well worth the moneyshout to Arturo, Mariam and Tamera best butler service and my friend at the pool Tharvyn too many to mention my win man isiah chef Mary jo, victor

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3Thank valerieamado
Keller, Texas
Reviewed 2 days ago NEWvia mobile

What an incredible place. Our 3 days were filled with exceptional service, amazing food/beverages and immaculate and clean facility. Alberto Cruz at the Market Cafe took such good care of us at breakfast each morning. Keeping our mimosas flowing and making us unique breakfast plates. He truly made us feel special and added such a nice touch to our trip....

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3Thank TTaylorPence
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more   less 

Additional Information about Secrets The Vine Cancun

Address: Blvd. Kukulcan Km. 14.5 | Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500, Mexico (Formerly Secrets The Vine Cancun Resort & Spa)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $363 - $964 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets The Vine Cancun 5*
Number of rooms: 497
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Booking.com and Evoline ltd so you can book your Secrets The Vine Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Cancun
#4 On the Beach Hotel in Cancun
#4 Spa Hotel in Cancun
#4 Luxury Hotel in Cancun
#4 Top resorts Hotel in Cancun
#11 Romantic Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Secrets The Vine Cancun staff and other travelers.
823 questions
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Questions? Get answers from Secrets The Vine Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with direct view (not side view) of the sea might be quieter.”
 of 5 bubbles Banana304, yesterday | Read review
“Definitely do the "Preferred" option to get a higher view. All rooms have an awesome view.”
 of 5 bubbles ddrsfamily, 5 days ago | Read review
“The Preferred rooms are very large and spacious.”
 of 5 bubbles 91gaylenek, 5 days ago | Read review
“any rooms above 21st floor will be spacious”
 of 5 bubbles leonx2017, 6 days ago | Read review
“Higher the better for the views”
 of 5 bubbles Firefly032, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question